Qureos Mentor

Ninja 🥷🏽 نينجا

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 We are seeking an experienced Operations Team Leader to supervise daily warehouse and operational activities, ensuring efficiency, compliance, and service excellence. This role will lead frontline teams across inbound, outbound, and inventory operations, optimize workflows, support continuous improvement initiatives, and maintain high standards of safety and productivity. The ideal candidate is a hands-on leader with strong operational knowledge, team management skills, and a drive for results in a fast-paced retail environment.
 
 
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 Lead, coach, and supervise warehouse operations teams to achieve productivity and service targets.
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 Coordinate daily activities across receiving, storage, picking, packing, and dispatch operations.
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 Monitor workflows, resolve operational issues, and improve process efficiency.
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 Support performance management through task allocation, coaching, and reporting.
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 Ensure compliance with safety standards, operational procedures, and documentation requirements.
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 Collaborate with management and cross-functional teams to drive continuous improvement initiatives
 
 
 
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 Requirements
 
 
 
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 Diploma or Bachelor's degree in Logistics, Supply Chain, or related field preferred.
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 3-5 years of experience in warehouse or retail operations, including 1-2 years in a supervisory or team lead role.
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 Experience across multiple warehouse functions such as inbound, outbound, and inventory control.
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 Familiarity with WMS, ERP, and related operational systems.
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 Knowledge of lean principles or continuous improvement practices is an advantage.
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 Strong leadership, coaching, problem-solving, and communication skills.
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 Ability to work in a fast-paced environment and manage competing priorities
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Operation Team Leader

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 Ninja is proud to offer a Human Resource position as part of the Tamheer Program, which aims to nurture young talents and provide them with a solid foundation in HR practices. This role is ideal for recent graduates looking to gain hands-on experience in the HR field. As a Human Resource Trainee, you will work closely with the HR team to support various HR functions, contributing to the overall success of our workforce strategy.
 
 
 
 Key Responsibilities:
 
 
 
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 Assist with basic HR administrative tasks and daily operations.
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 Support in organizing and maintaining employee files and records.
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 Help with data entry and updating information in HR systems.
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 Assist in tracking attendance, leaves, and simple reports.
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 Support onboarding activities for new employees (documents, coordination).
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 Help coordinate internal communications and simple HR requests.
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 Participate in HR activities and team initiatives.
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 Provide general support to the HR team as needed.
 
 
 
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 Requirements
 
 
 
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 Recent graduate with a Bachelor degree in Human Resources, Business Administration, or related field
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 Strong interest in pursuing a career in HR
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 Excellent communication and teamwork skills
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 Proficient in Microsoft Office Suite
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 Detail-oriented with a willingness to learn
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 Ability to handle multiple tasks and meet deadlines in a fast-paced environment
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HR Operation Officer (Tamheer)

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 The Incubation Specialist ensures newly onboarded restaurant partners ramp successfully during a 4-week incubation (extendable to 6 weeks for low performers). Acting as an ops coordinator + junior account manager, the role drives setup accuracy, early growth, and operational stability before handing over to the Account Management team.
 
 
 The ideal candidate should have:
 
 
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 Bachelor's degree in Business Administration, Operations, or related field
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 2-3 years of experience in operations, partner onboarding, vendor management, or account management, preferably in food delivery, e-commerce, or technology industries
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 Strong vendor management and stakeholder management skills with proven ability to influence and collaborate across teams
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 Excellent problem-solving and process improvement mindset with strong analytical skills
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 Strong communication and training skills to effectively enable restaurant partners
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 Ability to thrive in a fast-paced, dynamic environment and adapt quickly to new challenges
 
 
 
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 Requirements
 
 
 
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 Enable &amp; verify setup from Day 1: Share playbooks/micro-videos; confirm SLAs; run an end-to-end test order (accept &rarr; RTP &rarr; handoff); validate menu accuracy (items, photos, pricing, availability), operating hours/holidays, payout/fees, device/POS readiness, and contact details; identify additional branches to onboard
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 Serve as first-line partner support: Handle how-to questions and operational issues (menu fixes, device/printer/tablet, POS sync, payout or order-flow concerns) and raise tickets with complete context when needed
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 Monitor and improve performance daily: Track cancellations, store availability/uptime, RTP usage, prep time (quoted vs. actual), and acceptance time; investigate root causes; coach partners on quick wins (menu cleanup, hours tuning, kitchen workflow tweaks, auto-accept where applicable)
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 Drive early growth levers: Launch and iterate promotions/offers, recommend Top List/Featured placement, improve photos/tags, and align to a simple promo calendar to lift orders/GMV during incubation
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 Run a tight operating cadence: Do a daily KPI sweep and outreach to outliers; hold brief coaching touchpoints 1-2&times; weekly to confirm actions; update the Incubation Tracker (CRM/Jira/Sheets) with notes, owners, and due dates
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 Escalate cross-functionally with clarity: Route blockers to Sales/Onboarding (contracts/branch IDs), Activation/Integration (API/POS/printers/tablets), and Support/Logistics (courier ETAs, cancellations, fraud), providing reproduction steps, screenshots, and impact
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 Extend or graduate with a plan: If KPIs miss minimum thresholds by Week 4, set a 2- week recovery plan and extend to Week 6; otherwise, confirm stability and lock graduation
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 Document thoroughly: Maintain clean records of partner progress, KPI trends, actions taken, tickets raised, and outcomes, ensuring visibility and continuity
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Incubation Specialist

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 We are looking for a
 
 Sr. IT CCTV Operators Specialist
 
 to manage, monitor, and maintain CCTV systems across all locations, ensuring security, system uptime, and operational continuity.
 
 
 Key Responsibilities:
 
 
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 Monitor live CCTV feeds and ensure system uptime across all locations
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 Perform daily system health checks (cameras, storage, recording)
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 Identify and report system issues, outages, or suspicious activities
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 Retrieve CCTV footage for incidents and investigations
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 Handle CCTV support tickets and resolve issues within SLA
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 Troubleshoot hardware, software, and network issues (CCTV systems)
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 Perform upgrades (firmware/software) and escalate critical issues
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 Conduct preventive maintenance and physical inspections
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 Replace faulty equipment and support field operations
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 Maintain system documentation, access control, and compliance records
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 Coordinate with vendors for repairs, replacements, and support
 
 
 
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 Requirements
 
 
 
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 3+ years of experience in CCTV / Security Systems
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 Knowledge of CCTV systems (e.g., Hikvision, Dahua)
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 Basic networking knowledge (IP, VLAN)
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 Strong troubleshooting and problem-solving skills
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 Good communication and coordination skills
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 Diploma or Bachelor's degree in IT, Computer Science, or related field
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Sr. IT CCTV Operators Specialist

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 We are looking for a motivated and results-driven Sales Acquisition Executive to join our team at Ninja. In this role, you will be responsible for identifying and onboarding new restaurant partners to our food delivery platform.
 
 
 You will play a key role in expanding our network by building strong relationships with restaurant owners, understanding their needs, and presenting our services in a compelling way.
 
 
 If you are energetic, confident, and enjoy working in a fast-paced sales environment, this role is for you.
 
 
 
 
 Key Responsibilities:
 
 
 
 
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 Identify and approach potential restaurant partners
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 Conduct meetings and presentations to introduce our platform
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 Negotiate and close partnership deals
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 Build and maintain strong relationships with restaurant owners
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 Achieve monthly acquisition targets
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 Coordinate with internal teams to ensure smooth onboarding
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 Monitor market trends and competitors
 
 
 
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 Requirements
 
 
 
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 Previous experience in sales or business development is a plus
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 Strong communication and negotiation skills
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 Confident, proactive, and target-oriented personality
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 Good command of English
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 Basic knowledge of Microsoft Office (Excel, Word, etc.)
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 Ability to work under pressure and meet deadlines
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 Passion for the food delivery or e-commerce industry
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Sales Acquisition Executive

Join Ninja 🥷🏽 نينجا and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ninja 🥷🏽 نينجا

About Company

Operation Team Leader

Operation Team Leader

HR Operation Officer (Tamheer)

Incubation Specialist

Sr. IT CCTV Operators Specialist

Sales Acquisition Executive

Sales Acquisition Executive