Qureos Mentor

Ninja 🥷🏽 نينجا

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 Join Our Team as a Ground Operations Team Member!
 
 
 
 Are you passionate about fieldwork and ensuring smooth daily operations? We're looking for a
 
 Ground Operations Team Member
 
 to join our dynamic team!
 
 
 In this role, you'll be out in the field, visiting branches, checking in on captains, and making sure all operational standards are being met. You'll play a key part in keeping everything running efficiently and ensuring top-quality performance across all locations
 
 
 
 Key Responsibilities:
 
 
 
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 Visited Stores &amp; Schedule and conduct daily visits to monitor the performance of stores and collection points associated with captains
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 Captains Training &amp; Ensure that newly onboarded captains are effectively trained in accordance with Ninja's operational standards
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 Captain Room Audit &amp; Regularly inspect the captain waiting area/workspace to ensure compliance with safety and quality standards
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 <li>
 Captain Performance and overall issues &amp; Monitoring and improving captain performance with a focus on key operational areas such as on-time delivery, uniform compliance, accurate form submission, and proper issue escalation to ground supervisors. Ensuring captains meet delivery timelines, adhere to dress code standards, and follow reporting protocols is essential for maintaining service quality and operational efficiency
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 Ground Trips with captain &amp; Record captain performance based on trip completion and track achievement of daily delivery goals, and to report issues, area of improvement of the delivery journey to the responsible party
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 Captains Overall Issues &amp; Reporting all captains issues
 
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
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 <li>
 Diploma or certification in logistics, supply chain, or related field (preferred)
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 Basic understanding of logistics and ground handling operations
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 Basic computer literacy and experience with Microsoft Office or logistics software
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 Strong communication and problem-solving skills
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 Ability to work in a fast-paced environment and adapt to changing priorities
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 Experience in coordinating with drivers/captains and ensuring compliance with SOPs
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 Knowledge of safety and security protocols in a logistics or aviation environment
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 </ul>
</div>

Ground Operations Team Member

<div>
 
 
 This role will be in the North region, no specific city
 
 
 
 
 The Area Manager at Ninja is responsible for overseeing the overall operations and performance of multiple departments or areas within a dark store environment. They play a critical role in managing teams, optimizing processes, and ensuring the efficient execution of operational activities to meet customer demands and business objectives.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee and coordinate the day-to-day operations of various departments or areas within the dark store, such as inventory management, order fulfillment, quality control, and customer service
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 Ensure that operational goals, targets, and service level agreements are met or exceeded
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 Set performance expectations, provide coaching and development opportunities, and manage staffing needs to maintain a motivated and high-performing team
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 Continuously analyze operational processes, identify areas for improvement, and implement changes to enhance efficiency, productivity, and quality
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 Monitor key performance indicators (KPIs) and operational metrics to assess the performance of departments or areas under supervision
 
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 Previous experience in a managerial or supervisory role, preferably in a retail, e-commerce, or distribution environment
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 Strong leadership and people management skills, with the ability to motivate and inspire teams to achieve goals
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 Excellent problem-solving and decision-making abilities, with a strategic mindset to drive process improvements and operational excellence
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 Solid understanding of inventory management, order fulfillment, and quality control processes
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 Familiarity with relevant industry regulations, compliance standards, and safety protocols
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 Effective communication and interpersonal skills to collaborate with diverse stakeholders and build positive relationships
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 </ul>
</div>

Area Manager

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 Ninja is proud to offer a Human Resource position as part of the Tamheer Program, which aims to nurture young talents and provide them with a solid foundation in HR practices. This role is ideal for recent graduates looking to gain hands-on experience in the HR field. As a Human Resource Trainee, you will work closely with the HR team to support various HR functions, contributing to the overall success of our workforce strategy.
 
 
 
 Key Responsibilities:
 
 
 
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 Assist with basic HR administrative tasks and daily operations.
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 Support in organizing and maintaining employee files and records.
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 Help with data entry and updating information in HR systems.
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 Assist in tracking attendance, leaves, and simple reports.
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 Support onboarding activities for new employees (documents, coordination).
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 Help coordinate internal communications and simple HR requests.
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 Participate in HR activities and team initiatives.
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 Provide general support to the HR team as needed.
 
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Recent graduate with a Bachelor degree in Human Resources, Business Administration, or related field
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 Strong interest in pursuing a career in HR
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 Excellent communication and teamwork skills
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 Proficient in Microsoft Office Suite
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 Detail-oriented with a willingness to learn
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 Ability to handle multiple tasks and meet deadlines in a fast-paced environment
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 </ul>
</div>

HR Operation Officer (Tamheer)

<div>
 
 Operations Associate at Ninja
 
 
 
 We are seeking a detail-oriented and proactive
 
 Operations Associate
 
 to join our growing team at Ninja. In this role, The Operations Associate is responsible for strengthening operational standards across store locations by identifying and closing operational gaps through structured analysis, and ensuring physical manpower on the ground is accurately aligned with planned workforce allocations. This role acts as a critical link between operational planning and execution, supporting the Operations in driving consistency, compliance, and efficiency across all store sites.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Perform structured gap assessments across stores by comparing actual operational performance against defined SOPs and KPI benchmarks
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 Identify recurring failure points in workflows such as picking accuracy, order cycle time, stock replenishment delays, or shrinkage and document root causes
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 Prepare gap analysis reports for Operations Management review
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 Track corrective action implementation and measure improvement against baseline metrics
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 Support quality audit findings by bridging the gap between audit observations and actionable process fixes
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 Conduct regular physical headcount checks across store locations to verify that actual on ground manpower matches approved workforce plans and scheduled shifts
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 Flag and escalate manpower mismatches to the Operations Manager with supporting evidence and recommended corrective actions
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 Assist in verifying manpower deployment during high demand periods such as Ramadan or promotional campaigns
 
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent in business administration, logistics, or related field preferred
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 1-3 years of experience in operations or related roles
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 Strong analytical and problem-solving skills
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 Excellent communication and interpersonal skills
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 Proficient in MS Office (Power BI, Excel, etc.) Suite and experience with operational software tools
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 Ability to multitask and work efficiently in a fast-paced environment
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 Detail-oriented with a commitment to accuracy and quality
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 Team player with ability to collaborate across departments
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 Saudi National Only
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 </ul>
</div>

Operations Associate

<div>
 
 Description
 
 
 
 Join Ninja as a Category Specialist and take the lead in managing our delightful range of sweet products! In this role, you'll be responsible for developing category strategies that drive growth and enhance customer satisfaction. You will conduct market analysis, monitor trends, and collaborate with various teams to ensure our sweet offerings captivate consumers and perform exceptionally.
 
 
 Key Responsibilities:
 
 
 Analyze market trends and consumer preferences specific to the sweets category to inform product assortment and pricing strategies.
 
 
 Develop and manage relationships with suppliers to secure high-quality sweet products while optimizing cost and availability.
 
 
 Collaborate with merchandising and marketing teams to enhance product visibility and create impactful promotional campaigns.
 
 
 Monitor category performance metrics and utilize data to make informed decisions that drive sales and profitability.
 
 
 Conduct regular reviews of category performance, adjusting strategies as necessary to meet market demands and business objectives.
 
 
 Participate in the planning and execution of seasonal and promotional product launches.
 
 
 Stay updated on industry trends and competitor activities to ensure Ninja remains a leader in the sweet products category.
 
 
 Format into sections and lists to improve readability
 
 
 Avoid targeting specific demographics e.g. gender, nationality and age
 
 
 No need to add a link to apply (one is added automatically)
 
 
 
 Requirements
 
 
 
 Bachelor's degree in business, Marketing, Retail Management, or a related field.
 
 
 2+ years of experience in category management, product management, or buying, preferably within the food or sweets segment.
 
 
 Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
 
 
 Excellent negotiation and communication skills, with the ability to build strong relationships with suppliers and stakeholders.
 
 
 Proficiency in data analysis tools, such as Excel, to analyze performance metrics.
 
 
 Creative mindset with a passion for sweets and understanding of consumer trends.
 
 
 Ability to work collaboratively with cross-functional teams in a fast-paced environment.
 
 
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, Marketing, Retail Management, or a related field
 </li>
 <li>
 2+ years of experience in category management, product management, or buying, preferably within the food or sweets segment
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and translate insights into actionable strategies
 </li>
 <li>
 Excellent negotiation and communication skills, with the ability to build strong relationships with suppliers and stakeholders
 </li>
 <li>
 Proficiency in data analysis tools, such as Excel, to analyze performance metrics
 </li>
 <li>
 Creative mindset with a passion for sweets and understanding of consumer trends
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams in a fast-paced environment
 </li>
 </ul>
</div>

Partner Care Agent

Join Ninja 🥷🏽 نينجا and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.