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Nissan of Lewisville - New Owner

Position Overview: The Parts Manager will be responsible for overseeing the day-to-day operations of the parts department, ensuring that parts and accessories are available, properly stocked, and delivered in a timely manner to meet customer demands. The Parts Manager will manage inventory, staff, and customer service to optimize the department&rsquo;s performance, while maintaining high standards of quality and efficiency. This position requires strong leadership, organizational, and communication skills, along with a passion for the automotive industry.Key Responsibilities:<ul><li>Parts Department Management:</li><li>Oversee the daily operations of the parts department to ensure smooth functionality and excellent customer service.</li><li>Manage parts inventory, including ordering, receiving, stocking, and maintaining accurate records of all parts and supplies.</li><li>Ensure that all parts and accessories are displayed neatly and organized in the parts store for easy access and efficient sales.</li><li>Work with manufacturers and suppliers to ensure timely availability and delivery of parts.</li><li>Team Leadership and Development:</li><li>Supervise, train, and motivate parts department staff to achieve sales goals and provide excellent customer service.</li><li>Schedule and assign daily tasks to staff, ensuring efficient workflow and customer satisfaction.</li><li>Conduct performance evaluations and provide ongoing training to enhance team knowledge of parts and customer service skills.</li><li>Customer Service Excellence:</li><li>Assist customers in identifying parts and accessories for their vehicles; providing expert guidance and advice.</li><li>Address customer inquiries, concerns, and complaints professionally and promptly to ensure high satisfaction levels.</li><li>Work with the service department to coordinate parts availability for repairs and service needs.</li><li>Inventory Management:</li><li>Maintain accurate inventory levels, track parts usage, and prevent overstock or stockouts.</li><li>Monitor and analyze parts sales trends to forecast demand and adjust inventory accordingly.</li><li>Utilize inventory management software to track orders, sales, and returns.</li><li>Sales and Profitability:</li><li>Develop and implement strategies to drive parts sales, meet revenue targets, and maximize profitability.</li><li>Identify new sales opportunities and proactively reach out to customers regarding parts promotions and seasonal sales.</li><li>Ensure proper pricing and margin management for all parts and accessories.</li><li>Vendor and Supplier Relations:</li><li>Build and maintain strong relationships with parts suppliers and vendors to ensure competitive pricing and favorable terms.</li><li>Negotiate pricing, discounts, and returns to maximize the department&rsquo;s profitability.</li><li>Stay informed about new products and industry trends, integrating them into the inventory as needed.</li><li>Compliance and Reporting:</li><li>Ensure all parts department operations are in compliance with company policies, industry regulations, and safety standards.</li><li>Prepare and submit regular reports on inventory levels, sales, and departmental performance to senior management.</li><li>Manage warranty and return processes for parts and accessories.</li><li>Other Responsibilities:</li><li>Assist in the development and execution of marketing initiatives to promote the parts department.</li><li>Maintain the cleanliness and organization of the parts department area.</li><li>Perform other duties as assigned by management to contribute to the overall success of the dealership.</li></ul>Qualifications:<ul><li>Previous experience as a Parts Manager, Parts Specialist, or similar role in the automotive industry is preferred.</li><li>Strong knowledge of parts, accessories, and maintenance practices.</li><li>Proven leadership abilities with experience managing a team.</li><li>Excellent customer service and communication skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to manage and track inventory using industry-standard software.</li><li>Ability to work in a fast-paced, deadline-driven environment.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Health, dental, and vision insurance.</li><li>Paid time off and holidays.</li><li>A positive work environment with opportunities for growth and advancement within the company.</li></ul>To Apply: Please submit your resume ocalvert@nissanoflewisville.com.Job Type: Full-timePay: $60,000.00 - $90,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Parts Manager

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Nissan of Lewisville - New Owner

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Parts Manager