Qureos Mentor

Nooora Beauty Concierge

Key ResponsibilitiesCustomer Service (Primary Focus)<ul><li>Handle all client enquiries via WhatsApp, calls, and messages in a warm, luxury, and professional tone.</li><li>Understand client needs and guide them to the right services (e.g., clarifying details for nails, facials, or massage bookings).</li><li>Create and manage bookings through the ERP system, ensuring accuracy of services, technician assignment, and time slots.</li><li>Provide pricing information and package/offer details to clients.</li><li>Follow up with clients for booking confirmations, reminders, and post-service feedback.</li><li>Handle complaints or issues promptly, escalating when necessary, while maintaining a service-first approach;</li></ul>Skills &amp; Competencies Required<ul><li>Excellent communication skills in English (Arabic is a plus).</li><li>Strong customer-first attitude with a luxury service approach.</li><li>Ability to handle high-volume WhatsApp chats while keeping responses accurate and timely.</li><li>Tech-savvy: comfortable with ERP systems, WhatsApp Business tools, and booking software.</li><li>Multi-tasking and organizational skills to handle both online customer service and in-person reception (if needed).</li><li>Calm, solution-oriented, and professional under pressure.</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Salon : 3 years (Required)</li></ul>

Salon Receptionist

Join Nooora Beauty Concierge and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nooora Beauty Concierge

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Salon Receptionist