Qureos Mentor

NorthBay Health

<div><p>At NorthBay Health t he Video Monitor Technician (VMT)/Certified Nursing Assistant (CNA) has a dual responsibility depending on their work assignment. When assigned as VMT they will be responsible for the provision of continuous observation and surveillance of assigned tele-sitting patients. When assigned as a CNA they are responsible for the delivery of patient care to assigned patients under the direction and supervision of a licensed, professional nurse. The VMT/CNA, utilizing the Jean Watson Nursing Theory of Caring and the Relationship Based Care Model, provides assistance to patients in accordance with the functional and developmental needs of each patient.
</p><p>At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.</p></div>
<br><div><p><b>Education:
</b></p><ul><li>High school graduate or equivalent.
</li></ul><p><b>Licensure:
</b></p><ul><li>Graduate of certified program for CNAs with a current California CNA certificate.
</li><li>Current AHA or equivalent CPR certification.
</li></ul><p><b>Experience:
</b></p><ul><li>One-year experience as CNA acute care setting preferred.
</li><li>Must demonstrate and maintain current knowledge and skill in providing appropriate care for patients in the Geriatric, Adult, and Adolescent and Pediatric age groups.
</li></ul><p><b>Skills:
</b></p><ul><li>High level of initiative and independent work skills.
</li><li>Excellent organizational and time management skills.
</li><li>Capable of continuous monitoring of up to 12 patients on one screen at one time and remaining alert at all times while on duty.
</li><li>Ability to communicate effectively with clinical staff and with patients using a microphone and headset.
</li><li>Proficient computer operations skills.
</li><li>Proficient Microsoft windows experience.
</li><li>Efficiency in multi-tasking and prioritizing simultaneous situations.
</li></ul><p><b>Interpersonal Skills:
</b></p><ul><li>Interacts with patients, staff and visitors in a pleasant, cooperative, and courteous manner.
</li><li>Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
</li></ul><div><b>Work Hours:
</b></div><ul><li><b>FTE: </b>0.8 (Part-Time)
</li><li><b>Schedule: </b>32 hours weekly
</li><li><b>Shift Length: </b>8-hour shifts
</li></ul><div><b>Compensation:
</b></div><ul><li>Hourly Salary Range Min $26.05 - Max $31.69(Offered hourly rate based on years of experience)</li></ul></div>
<br><div><div>At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care.<br>
</div><div></div><div>These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve.<br>
</div><div></div><div>This is an exciting time to join NorthBay Health.<br>
</div><div></div><div>As an independent, nonprofit health system north of the San Francisco Bay Area, in the Napa/Solano Region, we are expanding our footprint across Solano, Yolo, and Napa counties to meet the evolving needs of our communities. With two acute-care hospitals&mdash;including a Level II Trauma Center and a modern maternity unit with a Level III Neonatal Intensive Care Unit (NICU)&mdash;along with a comprehensive cancer center, multiple urgent care facilities, and a growing network of primary and specialty clinics, we are investing in the future of care across the region.<br>
</div><div></div><div>NorthBay Health we are home to advanced clinical programs and nationally recognized cardiovascular, neuroscience, and orthopedic services, as well as comprehensive surgical and outpatient specialties. Our commitment to excellence is reflected in our Magnet with Distinction designation for nursing (one of only 12 organizations nationwide) and recognition from U.S. News &amp; World Report as &ldquo;High Performing&rdquo; in multiple clinical areas, including maternity care, heart failure, and stroke. NorthBay Medical Center has earned the High Performing designation in maternity care for four consecutive years.<br>
</div><div></div><div>As the only locally governed health system in the region, we remain deeply rooted in our communities while growing into a trusted regional healthcare leader. If you are seeking meaningful work, collaborative teams, and the opportunity to help shape the future of healthcare in Northern California, you will find it at NorthBay Health.
</div><div>Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.<br>
</div><p></p><div>To learn more about NorthBay Health's benefits, diversity statement and community please visit https://www.northbay.org/careers/</div></div><p></p>

Video Monitor Technician/Certified Nursing Assistant - 1600 Acute Care Unit (Part Time, Day)

<div><p>At NorthBay Health the Resource Specialist will perform a combination of duties designed to maximize the utilization of hospital resources, improve population health outcomes, and coordinate post-hospital care for patients in support of Population Health Case Management Team. These comprehensive duties include communication and coordination with payers, outside agencies, and other departments to assist with patient discharge and supporting Population Health Case Management Team accountabilities. The Resource Specialist must demonstrate adherence to the department and system policies, procedures, quality assurance, guidelines, and goals of the department, the organization, and the broader population health strategy. The Resource Specialist takes day-to-day direction for priorities from the Utilization Management Manager or designee.<br>
</p><p></p><p>At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.</p></div>
<br><div><p><b>Education </b>:
</p><ul><li>High school diploma preferred.
</li><li>Bachelor&rsquo;s degree in science field, Medical Assistant, or CNA certification preferred. A background in public health or population health management is beneficial.
</li></ul><p><b>Experience </b>:
</p><ul><li>Two or more years of experience in a hospital or medical setting preferred.
</li><li>Knowledge of medical terminology required.
</li><li>Experience in utilization management, discharge planning, and/or social work preferred.
</li><li>Experience working with diverse patient populations and an understanding of population health management practices are highly desirable.
</li></ul><p><b>Skills </b>:
</p><ul><li>Excellent organization and communication skills.
</li><li>Able to work independently and collaboratively.
</li><li>Organizes workload and sets priorities using good judgment.
</li><li>Able to handle multiple telephone calls and work with frequent interruptions.
</li><li>Takes initiative; identifies opportunities and follows through on appropriate issues.
</li><li>Good oral and written communication skills required.
</li><li>Proficient in using copiers, fax machines, computers, and other general office equipment.
</li><li>Experience with Microsoft Word, Excel, and Outlook. PowerPoint, Cerner, and naviHealth preferred.
</li><li>Strong commitment to improving health outcomes for populations and reducing health disparities.
</li></ul><p><b>Interpersonal Skills:
</b></p><ul><li>Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
</li><li>Ability to demonstrate caring, collaboration, competence, and communication behaviors by communicating effectively with patients/families, physicians, health care personnel, supervisory staff, and peers.
</li><li>Demonstrates open and honest communication.
</li><li>Demonstrates the ability to be organized and efficient in prioritizing and managing assignments with minimal oversight and direction.
</li><li>Demonstrates the willingness to research, learn, and obtain knowledge for the performance of the position.
</li><li>Demonstrates a courteous, professional demeanor and team spirit and the ability to work in a collaborative, effective manner.
</li><li>Utilizes critical thinking, and applies sound clinical judgment and assessment skills for decision making.
</li></ul><p><b>Hours of Work </b>:
</p><ul><li>8:00-4:30 p.m. on scheduled days or as otherwise assigned by Manager, UM according to business needs.
</li></ul><div><b>Compensation:
</b></div><ul><li>Hourly Salary Range Min $31.71 - Max $38.56 (Offered hourly rate based on years of experience)</li></ul></div><p></p>
<br><div><div>At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care.<br>
</div><div></div><div>These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve.<br>
</div><div></div><div>This is an exciting time to join NorthBay Health.<br>
</div><div></div><div>As an independent, nonprofit health system north of the San Francisco Bay Area, in the Napa/Solano Region, we are expanding our footprint across Solano, Yolo, and Napa counties to meet the evolving needs of our communities. With two acute-care hospitals&mdash;including a Level II Trauma Center and a modern maternity unit with a Level III Neonatal Intensive Care Unit (NICU)&mdash;along with a comprehensive cancer center, multiple urgent care facilities, and a growing network of primary and specialty clinics, we are investing in the future of care across the region.<br>
</div><div></div><div>NorthBay Health we are home to advanced clinical programs and nationally recognized cardiovascular, neuroscience, and orthopedic services, as well as comprehensive surgical and outpatient specialties. Our commitment to excellence is reflected in our Magnet with Distinction designation for nursing (one of only 12 organizations nationwide) and recognition from U.S. News &amp; World Report as &ldquo;High Performing&rdquo; in multiple clinical areas, including maternity care, heart failure, and stroke. NorthBay Medical Center has earned the High Performing designation in maternity care for four consecutive years.<br>
</div><div></div><div>As the only locally governed health system in the region, we remain deeply rooted in our communities while growing into a trusted regional healthcare leader. If you are seeking meaningful work, collaborative teams, and the opportunity to help shape the future of healthcare in Northern California, you will find it at NorthBay Health.
</div><div>Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.<br>
</div><p></p><div>To learn more about NorthBay Health's benefits, diversity statement and community please visit https://www.northbay.org/careers/</div></div><p></p>

Resource Specialist Population Health (Full Time, Day)

<div><p>At NorthBay Health, the Patient Financial Services is responsible for the timely, accurate, and follow-up of all Commercial accounts within their assigned alpha split. Each account rep is responsible for the processing of accounts of all patient types, resolving phones calls and correspondence related to their accounts, and working accounts from initial billing until zero balance or assignment to a collection agency, in accordance with standard billing practices and in compliance with regulatory policies and requirements.</p></div>
<br><div><div><ul><li><b>Education: </b>High school graduate or equivalent preferred. College courses with emphasis on Business preferred.
</li></ul><ul><li><b>Experience: </b>One year of experience in inpatient hospital billing and follow-up strongly preferred. Three years of experience in hospital billing and follow-up, or one year experience in hospital billing and follow-up with two years of physician billing and follow-up required.
</li></ul><ul><li><b>Skills: </b>Ability to quickly master computer programs related to claims processing. Ability to understand the terms of payor contracts. Ability to understand Knox-Keene regulations as well as demonstrate an understanding of managed care concepts and terminology. Ability to effectively prioritize work, as well as the ability to process accounts quickly to meet deadlines. Ability to process claims accurately and timely. Ability to exercise appropriate, independent judgment and effectively solve problems. Knowledge of medical terminology. Ability to perform several different types of tasks each day and to adapt to changing priorities. Knowledge of personal computers with an emphasis on public folders, shared drives, Internet, and downloading and sorting spreadsheets and word processing programs required.
</li></ul><ul><li><b>Interpersonal Skills: </b>Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
</li></ul><ul><li>Ability to communicate effectively and pleasantly to members, providers, payors and internal staff is essential. A willingness to work as a team player with co-workers and other internal staff, as well as people outside NorthBay.
</li></ul><ul><li><p><b>Hours of Work: </b>8 hours per day. Consistent attendance and work at the agreed upon hours of work is required.</p></li></ul></div></div><p></p>
<br><div><div>At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care.<br>
</div><div></div><div>These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve.<br>
</div><div></div><div>This is an exciting time to join NorthBay Health.<br>
</div><div></div><div>As an independent, nonprofit health system north of the San Francisco Bay Area, in the Napa/Solano Region, we are expanding our footprint across Solano, Yolo, and Napa counties to meet the evolving needs of our communities. With two acute-care hospitals&mdash;including a Level II Trauma Center and a modern maternity unit with a Level III Neonatal Intensive Care Unit (NICU)&mdash;along with a comprehensive cancer center, multiple urgent care facilities, and a growing network of primary and specialty clinics, we are investing in the future of care across the region.<br>
</div><div></div><div>NorthBay Health we are home to advanced clinical programs and nationally recognized cardiovascular, neuroscience, and orthopedic services, as well as comprehensive surgical and outpatient specialties. Our commitment to excellence is reflected in our Magnet with Distinction designation for nursing (one of only 12 organizations nationwide) and recognition from U.S. News &amp; World Report as &ldquo;High Performing&rdquo; in multiple clinical areas, including maternity care, heart failure, and stroke. NorthBay Medical Center has earned the High Performing designation in maternity care for four consecutive years.<br>
</div><div></div><div>As the only locally governed health system in the region, we remain deeply rooted in our communities while growing into a trusted regional healthcare leader. If you are seeking meaningful work, collaborative teams, and the opportunity to help shape the future of healthcare in Northern California, you will find it at NorthBay Health.
</div><div>Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.<br>
</div><p></p><div>To learn more about NorthBay Health's benefits, diversity statement and community please visit https://www.northbay.org/careers/</div></div><p></p>

Patient Account Representative III Hospital Billing Unit ( On-Site)

<div><p>At NorthBay Health, the Patient Account Representative III Ambulatory is responsible for the timely and accurate billing, follow-up and collection of ambulatory patient accounts. Each account representative is responsible for the processing of accounts for all services and specialties offered within the NorthBay Ambulatory practices through the use of standard and NorthBay prescribed billing practices and regulatory requirements.<br>
</p><p></p><p><b>PRIMARY JOB DUTIES
</b></p><ul><li><div>Follow up responsibility on accounts with practices, carriers and/or patients account becomes zero balances through a combination of payment and adjustments per NorthBay guidelines and contracts.
</div></li><li><div>Managing account population to ensure AR aging is meeting or exceeding set goals.
</div></li><li><div>Timely processing for billing all initial claims including those edited through the billing scrubber.
</div></li><li><div>Timely processing of carrier denials to ensure maximum cash benefit.
</div></li><li><div>Other duties as assigned which include assisting with back logs as they arise.
</div></li><li><div>Other duties as assigned which may include periodic reassignment of account workload to address specific areas.
</div></li><li><div>Customer Service. Continually present a tactful, pleasant, and professional manner both verbal and in writing. Handle conflict situations diplomatically and achieve resolution. Understand the intent of the message and be able to communicate clearly, all to provide an exceptional experience, each time. Respond to all inquiries whether verbal or written in a prompt and timely fashion.<br>
</div></li></ul><p></p><p>At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.</p></div>
<br><div><p><b>Education:
</b></p><ul><li><div>High school graduate or equivalent preferred.
</div></li><li><div>College courses with emphasis on Business preferred.
</div></li></ul><p><b>Experience:
</b></p><ul><li><div>Three to five years of recent professional fee billing and collections experience, preferably in a multi-specialty practice environment required.
</div></li><li><div>Familiarity with use of CPT4, HCPCS and ICD-10 coding.
</div></li><li><div>Proficiency in Medicare, Medi-Cal and Commercial insurance plans, both HMO and PPO.
</div></li><li><div>Experience with UB-04 and/or HCFA 1500 claim forms billing.
</div></li><li><div>Experience in account follow up resolution for both electronic and manual claims.
</div></li><li><div>Demonstrated ability to effectively investigate, analyze and problem solve.
</div></li><li><div>Demonstrated service and success in teamwork and consistent high productivity and quality.
</div></li></ul><p><b>Skills:
</b></p><ul><li><div>Ability to quickly master computer programs related to claims processing.
</div></li><li><div>Ability to understand the terms of payor contracts and fee schedules.
</div></li><li><div>Ability to understand Knox-Keene regulations as well as demonstrate an understanding of managed care concepts and terminology.
</div></li><li><div>Ability to effectively prioritize work, as well as the ability to process accounts quickly to meet deadlines.
</div></li><li><div>Ability to process claims accurately and timely.
 </div></li><li><div>Ability to exercise appropriate, independent judgment and effectively solve problems.
</div></li><li><div>Knowledge of medical terminology.
</div></li><li><div>Ability to perform several different types of tasks each day and to adapt to changing priorities.
</div></li><li><div>Knowledge of personal computers with an emphasis on public folders, shared drives, Internet, and downloading and sorting spreadsheets and word processing programs required.
</div></li></ul><p><b>Interpersonal Skills:
</b></p><ul><li><div>Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated, and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Ability to communicate effectively and pleasantly to members, providers, payors and internal staff is essential. A willingness to work as a team player with co-workers and other internal staff, as well as people outside NorthBay.
</div></li></ul><p><b>Hours of Work:
</b></p><ul><li><div>8 hours per day.
</div></li><li><div>Consistent attendance and work at the agreed upon hours of work is required.
</div></li></ul><p><b>Compensation:
</b></p><ul><li><div>Hourly Salary Range Min $32.15 - Max $39.02 per hour (Offered hourly rate based on years of experience)
</div></li></ul><p><b>Remote Work Eligibility:
</b><br>
This position is open to candidates located within the continental United States. Due to state-specific employment requirements and workers&rsquo; compensation regulations, we are unable to support remote work arrangements in the following locations: <b>Washington, Ohio, Wyoming, North Dakota, Puerto Rico, and the U.S. Virgin Islands </b>.</p></div>
<br><div><div>At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care.<br>
</div><div></div><div>These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve.<br>
</div><div></div><div>This is an exciting time to join NorthBay Health.<br>
</div><div></div><div>As an independent, nonprofit health system north of the San Francisco Bay Area, in the Napa/Solano Region, we are expanding our footprint across Solano, Yolo, and Napa counties to meet the evolving needs of our communities. With two acute-care hospitals&mdash;including a Level II Trauma Center and a modern maternity unit with a Level III Neonatal Intensive Care Unit (NICU)&mdash;along with a comprehensive cancer center, multiple urgent care facilities, and a growing network of primary and specialty clinics, we are investing in the future of care across the region.<br>
</div><div></div><div>NorthBay Health we are home to advanced clinical programs and nationally recognized cardiovascular, neuroscience, and orthopedic services, as well as comprehensive surgical and outpatient specialties. Our commitment to excellence is reflected in our Magnet with Distinction designation for nursing (one of only 12 organizations nationwide) and recognition from U.S. News &amp; World Report as &ldquo;High Performing&rdquo; in multiple clinical areas, including maternity care, heart failure, and stroke. NorthBay Medical Center has earned the High Performing designation in maternity care for four consecutive years.<br>
</div><div></div><div>As the only locally governed health system in the region, we remain deeply rooted in our communities while growing into a trusted regional healthcare leader. If you are seeking meaningful work, collaborative teams, and the opportunity to help shape the future of healthcare in Northern California, you will find it at NorthBay Health.
</div><div>Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.<br>
</div><p></p><div>To learn more about NorthBay Health's benefits, diversity statement and community please visit https://www.northbay.org/careers/</div></div><p></p>

Patient Account Representative III Pro Fee (Full Time, Day)

Join NorthBay Health and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NorthBay Health

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Video Monitor Technician/Certified Nursing Assistant - 1600 Acute Care Unit (Part Time, Day)

Resource Specialist Population Health (Full Time, Day)

Patient Account Representative III Hospital Billing Unit ( On-Site)

Patient Account Representative III Pro Fee (Full Time, Day)