Qureos Mentor

North Carolina Department of Correction

<div>Agency
Adult Correction
Division
COO - OPS - Institutions Operations
Job Classification Title
Correctional Case Manager (S)
Position Number
60070765
Grade
NC07
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation &amp; Reentry, Special Operations and the Post-Release Supervision &amp; Parole Commission. We have a mission that matters!
Description of Work
Franklin Correctional Center is in Bunn, NC, Franklin County and is a medium custody male facility housing approximately 480 offenders. This position reports to the Correctional Programs Supervisor and include the following responsibilities:
 
 
Key Duties Included:
 
 
<ul><li>Manage a caseload of offenders, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on offender questions and problems, and making recommendations to the classification committee.
</li><li>Assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education, or recreation; as well as transition planning and coordinating.
</li><li>Plan and coordinate transition (re-entry) prior to parole or release into the community.
</li></ul>Knowledge Skills and Abilities/Management Preferences
Salary Range: $37,377.00 - $65,408.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
<ul><li>Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments. 
</li></ul> 
The Posting Will Close At 11:59 P.M. The Night Before The End Date
State Benefits Information:
The State of North Carolina offers a comprehensive benefits package including:
<ul><li>Health Insurance options
</li><li>Retirement Plans
</li><li>NCFlex Supplemental Benefits
</li><li>Paid Vacation, Sick, and Community Service Leave
</li><li>Paid Parental Leave</li></ul> 
To be considered for a Correctional Case Manager position, ALL applicants must:
<ul><li>Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
</li><li>Pass a criminal background check
</li><li>Produce a negative drug screening result
</li><li>Successfully complete medical and psychological evaluations
</li><li>Possess a valid driver&rsquo;s license
</li></ul>About The Division of I nstitutions:
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
Supplemental Application Information:
Application Process
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
<ul><li>Complete education history (including high school)
</li><li>Full work experience details
</li><li>Certificates and licenses, if applicable
</li><li>Education must be from appropriately accredited institutions.
</li><li>Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
</li></ul>If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Criminal Justice Certified Positions
If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional &amp; Probation/Parole Officer Certification . ALL applicants must:
<ul><li>Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
</li><li>Pass a criminal background check
</li><li>Produce a negative drug screening result
</li><li>Successfully complete medical and psychological evaluations
</li><li>Possess a valid driver&rsquo;s license
</li></ul>Education Equivalency Verification
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
<ul><li>For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .
</li></ul>Veterans&rsquo; and National Guard Preference
<ul><li>Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
</li><li>Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
</li><li>Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
</li></ul>PREA Requirement
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the &quot;National Standards to Prevent, Detect, and Respond to Prison Rape.&quot; Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and Experience
Some state job postings say you can qualify by an &ldquo;equivalent combination of education and experience.&rdquo; If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Associate&rsquo;s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education &amp; Training Standards Commission.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Ingrid Watson 
 
Email:
DACWorkday@dac.nc.gov</div>

Correctional Case Manager - Franklin Correctional Center

<div>Agency
Adult Correction
Division
COO - Health Services
Job Classification Title
Registered Nurse (S)
Position Number
60070607
Grade
MH15
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation &amp; Reentry, Special Operations and the Post-Release Supervision &amp; Parole Commission. We have a mission that matters!
Description of Work
The Triage Charge Nurse provides comprehensive clinical care through assessment, intervention, coordination, and education to promote offender health and safety. Key duties include conducting telehealth triage via telephone or video consultations, evaluating medical complaints, and formulating timely nursing responses. The nurse performs accurate clinical assessments by integrating subjective symptoms with objective findings, applying sound nursing judgment, and operating independently within the scope of the Nurse Practice Act. This position supports continuity of care by developing and implementing care plans based on established protocols, provider guidance, and facility policy. It also includes assisting with urgent care, administering medications, coordinating follow-up care, responding to medical and mental health emergencies, and providing education on chronic disease, communicable conditions, treatment compliance, and preventive health measures. The nurse collaborates closely with providers, dental, and behavioral health teams, and follows through on clinical recommendations. The role requires the ability to think critically, make evidence-based decisions, and maintain a compassionate and professional demeanor. The Triage Nurse must foster trust with patients and contribute positively to interdisciplinary teamwork. The Triage Charge Nurse holds significant administrative and leadership responsibilities to support the delivery of quality care across multiple sites. Core duties include documenting and reviewing triage encounters and clinical actions, maintaining accurate and up-to-date nursing records, and generating routine reports related to clinical volume, case types, and performance metrics.
 
The Triage Charge Nurse will provide education and training for the triage team, report clinical concerns to the appropriate clinical chains of command and provide updates and guidance to custody personnel.
 
As a clinical leader, the Triage Nurse assists in orienting and mentoring nursing staff, delivering on-the-job training, and supporting quality assurance initiatives. The nurse serves as a resource for clinical decision-making, delegates appropriately, and communicates effectively with staff, management, and custody and medical personnel. This role requires strong organizational skills, a systematic approach to service delivery, and the ability to prioritize under pressure. The nurse must model professionalism, provide compassionate support to patients and families, and contribute meaningfully to staff development and interdisciplinary care planning. Position will be required to work any shift, weekends, or holidays as needed with limited supervision.
 
 
This role is primarily remote; however, occasional onsite work, mandatory facility orientation, and travel to correctional facilities may be required based on orientation needs, program, and operational needs.
Knowledge Skills and Abilities/Management Preferences
Salary Pay Range: $58,898 - $88,348
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Key Responsibilities:
<ul><li>Strong knowledge of professional nursing practices, pharmacology, physical assessment, and patient safety.
</li><li>Documented ability to interpret and convey complex clinical information clearly and confidently both orally and in writing is critical.
</li></ul>The Posting Will Close At 11:59 PM The Night Before The End Date
This is a full-time position (40 hours per week) with State Benefits .
Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Compensation and Benefits:
 
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits. 
 
Supplemental Contact Information
 
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website.
CDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website .
Application Process
 
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
<ul><li>Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates &amp; Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
</li><li>Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the &quot;Work Experience&quot; section of the application to support your answers.
</li><li>If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date .
</li><li>Applicants may be subject to a criminal background check.
</li><li>If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional &amp; Probation/Parole Officer Certification .
</li><li>The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the &quot;National Standards to Prevent, Detect, and Respond to Prison Rape.&quot; Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader) .
</li><li>Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. The hiring process may take several weeks.
</li><li>Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
<ul><li>For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .
</li></ul></li></ul>Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.
Veterans&rsquo; and National Guard Preference
<ul><li>Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
</li><li>Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
</li><li>Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
</li></ul>ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, NCDAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and Experience
Some state job postings say you can qualify by an &ldquo;equivalent combination of education and experience.&rdquo; If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Licensed to practice as a Registered Nurse in the State of North Carolina.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Monique Williams Cowan 
 
Email:
DACWorkday@dac.nc.gov</div>

Triage Nurse

<div>Agency
Adult Correction
Division
COO - OPS - Institutions Operations
Job Classification Title
Correctional Case Manager (S)
Position Number
60058367
Grade
NC07
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation &amp; Reentry, Special Operations and the Post-Release Supervision &amp; Parole Commission. We have a mission that matters!
Description of Work
Reporting to a Correctional Programs Supervisor this position is responsible for carrying out a caseload of offenders, which involves supportive counseling, conducting assessments, developing case plans, answering, and following up on offender questions and problems.
 
 
Job responsibilities include, but are not limited to, the following:
 
<ul><li>Providing recommendations to the classification committee.
</li><li>Assisting in major dynamic programs or coordinating major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation.
</li><li>Planning and coordinating transition (re-entry) prior to parole or release into the community.
</li><li>This is a certified position, and employees may be subject to assist in any certified capacity as needed, which includes the Custody and Administrative Services.
</li></ul>Knowledge Skills and Abilities/Management Preferences
Salary Grade Range: $37,377.00 - $65,408.00 
<h2 class="jobSectionHeader"> 
To be considered for a Correctional Case Manager, ALL applicants must:
</h2><ul><li><h2 class="jobSectionHeader">Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
</h2></li><li><h2 class="jobSectionHeader">Pass a criminal background check
</h2></li><li><h2 class="jobSectionHeader">Produce a negative drug screening result
</h2></li><li><h2 class="jobSectionHeader">Successfully complete medical and psychological evaluations
</h2></li><li><h2 class="jobSectionHeader">Possess a valid driver&rsquo;s license
</h2></li></ul>Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
<ul><li>Experience with counseling and/ or supporting therapeutic goals preferably in a correctional environment
</li><li>Documented experience with coordination of projects or administration
</li><li>Background experience with customer services
</li></ul>The Posting Will Close At 11:59 P.M. The Night Before The End Date
<h2 class="jobSectionHeader">State Beneﬁts Information :
</h2>The State of North Carolina offers a comprehensive beneﬁts package including:
<ul><li>Health Insurance options
</li><li>Retirement Plans
</li><li>NC Flex Supplemental Beneﬁts
</li><li>Paid Vacation, Sick, and Community Service Leave
</li><li>Paid Parental Leave
</li></ul>Visit the State Beneﬁts website for additional information.
<h2 class="jobSectionHeader">About The Location:
</h2>This position is located at Pamlico Correctional Institution in Bayboro, NC. This is a medium custody facility housing approximately 750 male offenders.
About The Division of I nstitutions:
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
Note to Current State Employees:
The salary grade for this position is NC07 . State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result.
Supplemental Application Information:
Application Process
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
<ul><li>Complete education history (including high school)
</li><li>Full work experience details
</li><li>Certificates and licenses, if applicable
</li><li>Education must be from appropriately accredited institutions.
</li><li>Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
</li></ul>If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Criminal Justice Certified Positions
If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional &amp; Probation/Parole Officer Certification . ALL applicants must:
<ul><li>Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
</li><li>Pass a criminal background check
</li><li>Produce a negative drug screening result
</li><li>Successfully complete medical and psychological evaluations
</li><li>Possess a valid driver&rsquo;s license
</li></ul>Education Equivalency Verification
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
<ul><li>For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .
</li></ul>Veterans&rsquo; and National Guard Preference
<ul><li>Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
</li><li>Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
</li><li>Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
</li></ul>PREA Requirement
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the &quot;National Standards to Prevent, Detect, and Respond to Prison Rape.&quot; Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and Experience
Some state job postings say you can qualify by an &ldquo;equivalent combination of education and experience.&rdquo; If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Associate&rsquo;s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution
OR
High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety
OR
an equivalent combination of training and experience
Necessary Special Qualifications
Must be eligible for certification by the North Carolina Criminal Justice Education &amp; Training Standards Commission.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Vickie Denise Shaw 
 
Email:
DACWorkday@dac.nc.gov</div>

Correctional Case Manager

<div>Agency
Adult Correction
Division
Human Resources
Job Classification Title
HR Technician III (S)
Position Number
60091588
Grade
NC09
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation &amp; Reentry, Special Operations and the Post-Release Supervision &amp; Parole Commission. We have a mission that matters!
Description of Work
If you are looking for a rewarding career, please consider the EEO Intake Coordinator (HR Technician III) opportunity with the NC Department of Adult Correction. This position is part of the Human Resources Team (EEO Section) and involves working with employment discrimination, harassment, and retaliation issues related to Equal Employment Opportunity (EEO). This position serves as the Intake Coordinator for the EEO Office and will be a point of contact for technical questions and concerns from employees, supervisors, and managers regarding complaints related to allegations of employment discrimination, harassment, and retaliation and related policies and procedures. Job responsibilities of this position include, but are not limited to:
 
 
<ul><li>Receiving questions from individuals seeking information regarding the filing of complaints of discrimination, harassment, and retaliation.
</li><li>Extracting data from multiple files and/or sources.
</li><li>Ascertaining the nature of information requests and assisting individuals on clear-cut matters.
</li><li>Referring complex situations that require additional oversight to HR / EEO management.
</li><li>Managing the receipt of all internal employment related discrimination complaints.
</li><li>Performing initial review and processing complaints.
</li><li>Entering and processing complaints into the Employee Relations System (ERS).
</li><li>Gathering facts necessary to make a determination regarding jurisdiction.
</li><li>Preparing and processing notification correspondence.
</li><li>Assigning cases to EEO investigators.
</li><li>Preparing initial paper case file for employment-related discrimination complaints filed by current and former employees applicable under state and federal laws.
</li><li>Gathering preliminary facts for complaints filed to determine the factual aspects of the complaint within 3 business days of receipt.
</li><li>Providing review of complaints to ascertain if the matter(s) of concern are within EEO jurisdiction and that the issues and bases are clearly defined.
</li><li>Handling sensitive situations and information while maintaining confidentiality.
</li><li>Establish and maintain effective working relationships with others.
</li><li>Expressing ideas clearly and concisely.
</li><li>Exercising good judgment in analyzing situations and making decisions within areas of responsibility.
</li><li>Learning and applying rules, procedures, and practices for various HR management activities or personnel actions.
</li><li>Creating and organizing office case files/data, and process documents.
</li><li>Retrieving and handle confidential information with tact and discretion.
</li><li>Preparing and maintain accurate reports and records.
</li><li>Operate a personal computer
</li><li>Using software including Microsoft Word and Excel.
</li><li>Communicate clearly in written and oral form
</li><li>Obtaining factual information
</li><li>Multi-tasking in a fast-paced environment.
</li><li>Communicating effectively with internal and external customers.
</li></ul>Knowledge Skills and Abilities/Management Preferences
<h1 class="jobSectionHeader">Salary Range: $ 41,206 -$ 72,113
</h1>The Posting Will Close At 11:59 P.M. the Night Before the End Date.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
<ul><li>Documented Knowledge of North Carolina employment laws, discrimination, harassment, and retaliation EEO laws.
</li><li>Documented Knowledge of policies and/or procedures governing the filing of employment-related discrimination complaints.
</li><li>Documented Knowledge tracking employee data electronically using an HRIS (Human Resources Information System - i.e. BEACON, KRONOS, SAP, PeopleSoft, etc.) or spreadsheets or databases.
</li></ul>State Benefits Information:
The State of North Carolina offers a comprehensive benefits package including:
<ul><li>Health Insurance options
</li><li>Retirement Plans
</li><li>NCFlex Supplemental Benefits
</li><li>Paid Vacation, Sick, and Community Service Leave
</li><li>Paid Parental Leave
</li></ul>Visit the State Benefits website for additional information.
Supplemental Application Information:
Application Process
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
<ul><li>Complete education history (including high school)
</li><li>Full work experience details
</li><li>Certificates and licenses, if applicable
</li><li>Education must be from appropriately accredited institutions.
</li><li>Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
</li><li>Applicants may be subject to a criminal background check and drug screen.
</li></ul>If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Education Equivalency Verification
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .
Veterans&rsquo; and National Guard Preference
<ul><li>Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
</li><li>Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
</li><li>Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
</li></ul>PREA Requirement
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the &quot;National Standards to Prevent, Detect, and Respond to Prison Rape.&quot; Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and Experience
Some state job postings say you can qualify by an &ldquo;equivalent combination of education and experience.&rdquo; If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Associate&rsquo;s degree, typically in Human Resources or relevant field from an appropriately accredited institution and 2 years of experience required;
Or 3 years of progressive experience in Human Resources; or equivalent combination or education and experience.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Santino East 
 
Email:
DACWorkday@dac.nc.gov</div>

EEO Intake Coordinator - HR Tech

<div>Agency
Adult Correction
Division
COO - Operations
Job Classification Title
Correctional Case Manager (S)
Position Number
60067527
Grade
NC07
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation &amp; Reentry, Special Operations and the Post-Release Supervision &amp; Parole Commission. We have a mission that matters!
Description of Work
Reporting to the Correctional Programs Supervisor, this position will function in the Programs section at a medium custody male correctional facility. This position&rsquo;s responsibilities include, but are not limited to, the following:
 
 
1. Carrying a caseload of offenders, which involves supportive counseling, answering and following up on offenders&rsquo; questions and problems, and making recommendations to the classification committee.
 
 
2. Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education, or recreation; as well as transition planning and coordinating.
 
 
3. Maintaining records and recall system.
 
 
4. Answering phones and typing records and correspondences.
Knowledge Skills and Abilities/Management Preferences
Candidates now meet the minimum qualifications of a position if they meet the Minimum Education and Experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required but applicants who possess the following skills are preferred:
<ul><li>Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.
</li></ul>Compensation and Benefits
The State of North Carolina offers a comprehensive benefits package including:
<ul><li>Health Insurance options
</li><li>Retirement Plans
</li><li>NCFlex Supplemental Benefits
</li><li>Paid Vacation, Sick, and Community Service Leave
</li><li>Paid Parental Leave
</li></ul>Visit the State Benefits website for additional information.
Salary Range
$37,377 - $65,408
Workday Closure Notice
This posting will close at 11:59 p.m. the night before the end date.
This is a REPOST. Previous applicants MUST REAPPLY to be considered .
This is a full-time position (40 hours per week) with established working hours and may require working beyond normal work schedule to meet business need.
About Warren Correctional Institution
Warren Correctional Institution is a mixed custody facility that houses minimum, medium, and close custody offenders. The current capacity of Warren CI is 809 male offenders, with most offenders being housed in medium custody. Offenders at Warren Correctional Institution may work at the Correction Enterprises Janitorial Products Plant, gaining marketable job skills and self-confidence participating in the manufacturing of soap and cleaning products.
 
 
Offenders at Warren Correctional Institution may also participate in vocational training and educational courses to earn their HiSet/GED. They may also participate in the At Both Ends of the Leash (ABEL) program, which provides an opportunity for offenders to train service animals for individuals with medical diagnoses or physical disabilities.
Supplemental Application Information
Application Process
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include :
<ul><li>Complete education history (including high school)
</li><li>Full work experience details
</li><li>Certificates and licenses, if applicable
</li><li>Education must be from appropriately accredited institutions.
</li><li>Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
</li><li>Applicants may be subject to a criminal background check and drug screen.
</li></ul>If multiple applications are submitted, only the most recent application received before the closing date will be considered .
Criminal Justice Certified Positions
If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional &amp; Probation/Parole Officer Certification . ALL applicants must:
<ul><li>Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
</li><li>Pass a criminal background check
</li><li>Produce a negative drug screening result
</li><li>Successfully complete medical and psychological evaluations
</li><li>Possess a valid driver&rsquo;s license
</li></ul>Education Equivalency Verification
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .
Veterans&rsquo; and National Guard Preference
<ul><li>Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
</li><li>Applicants seeking National Guard Preference must attach an NGB-23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
</li><li>Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD-256 or NGB-22, along with the state application.
</li></ul>PREA Requirement
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the &quot;National Standards to Prevent, Detect, and Respond to Prison Rape.&quot; Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Contact Information
If there are any questions about this posting other than your application status , please contact Celeste Robinson at celeste.r.robinson@dac.nc.gov or by phone at 919-582-6116. (Email is preferred and more efficient.)
Minimum Education and Experience
Some state job postings say you can qualify by an &ldquo;equivalent combination of education and experience.&rdquo; If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; OR High School or General Educational Development (GED) diploma AND two years of custody experience within the North Carolina Department of Adult Correction ; or an equivalent combination of training and experience.
Necessary Special Qualifications : Must be eligible for certification by the North Carolina Criminal Justice Education &amp; Training Standards Commission.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Celeste Renee Robinson 
 
Email:
DACWorkday@dac.nc.gov</div>

Correctional Case Manager - Warren Correctional Institution

<div>Agency
Adult Correction
Division
COO - OPS - Institutions Operations
Job Classification Title
Correctional Programs Supervisor (S)
Position Number
60065400
Grade
NC08
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation &amp; Reentry, Special Operations and the Post-Release Supervision &amp; Parole Commission. We have a mission that matters!
Description of Work
Reporting to the Correctional Programs Director I, this position will provide programs for the rehabilitation of offenders in the prison system. Job responsibilities include, but are not limited to, the following:
 
 
<ul><li>Supervising the case management responsibilities of subordinate staff.
</li><li>Developing, implementing, and maintaining one or more major and broad programs for offenders. The primary program areas are offender classification, correctional programs, incentive wage, adult basic education, volunteer programs, religion, recreation, and supportive counseling.
</li><li>Working with community agencies to enrich programs.
</li><li>Monitoring the effectiveness of community volunteer workers assigned to programs activities.
</li><li>Coordinating programs activities with custody staff.
</li><li>Working under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive.
</li><li>Conducting continuous visual and audio surveillance of assigned work area.
</li><li>Preparing written reports and forms reflecting accurate information reviewed from various sources.
</li><li>Operating various office machines accurately.
</li></ul>Knowledge Skills and Abilities/Management Preferences
Salary Range: $39,244 - $68,679
This job posting will close at 11:59 pm, the night before the end date listed above.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
<ul><li>Knowledge of supportive counseling techniques.
</li><li>Knowledge of services available to individuals from the community and other public and private programs.
</li></ul>Necessary Special Qualifications :
MUST be eligible for certification by the North Carolina Criminal Justice Education &amp; Training Standards Commission.
To be considered for a Correctional Programs Supervisor position, ALL applicants must :
<ul><li>Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
</li><li>Pass a criminal background check
</li><li>Produce a negative drug screening result
</li><li>Successfully complete medical and psychological evaluations
</li><li>Possess a valid driver&rsquo;s license
</li></ul>Required Adverse Weather Reporting :
This position is designated as &ldquo;Mandatory&rdquo; and must report or stay over during adverse weather events.
This is a full-time position (40 hours per week) with State Benefits .
<h3 class="jobSectionHeader">State Beneﬁts Information :
</h3>The State of North Carolina offers a comprehensive beneﬁts package including:
<ul><li>Health Insurance options
</li><li>Retirement Plans
</li><li>NCFlex Supplemental Beneﬁts
</li><li>Paid Vacation, Sick, and Community Service Leave
</li><li>Paid Parental Leave
</li></ul>Visit the State Beneﬁts website for additional information.
Note to Current State Employees :
The salary grade for this position is NC08 . State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result.
About the Division of Institutions :
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
About Harnett Correctional Institution:
Harnett Correctional Institution is located in Lillington, North Carolina and houses up to 988 male offenders in a medium custody facility.
Supplemental Application Information :
The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to ﬁll positions with the most qualiﬁed individuals. Hiring salary will be based on relevant qualiﬁcations, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
<ul><li>Complete education history (including high school)
</li><li>Full work experience details
</li><li>Certiﬁcates and licenses, if applicable
</li><li>Education must be from appropriately accredited institutions.
</li><li>Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
</li><li>Applicants may be subject to a criminal background check and drug screen.
</li></ul>If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Education Equivalency Veriﬁcation:
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certiﬁed as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .
Veterans&rsquo; and National Guard Preference:
<ul><li>Applicants seeking Veteran's Preference must attach a DD-214 Member- 4 Form (Certiﬁcate of Release or Discharge from Active Duty) to their applications.
</li><li>Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
</li><li>Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD256 or NGB22, along with the state application.
</li></ul>PREA Requirement:
The NCDAC must adhere to the US Dept. of Justice Final Rule on the &quot;National Standards to Prevent, Detect, and Respond to Prison Rape.&quot; Click this link for information on hiring and promotion prohibition requirements for all positions in the NCDAC: PREA Hiring and Promotion Prohibitions
ADA Accommodations:
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualiﬁed individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and Experience
Some state job postings say you can qualify by an &ldquo;equivalent combination of education and experience.&rdquo; If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor&rsquo;s degree in a human services or criminal justice field from an appropriately accredited institution and one year of experience in corrections or related work
Or
An equivalent combination of education and experience.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Lyndsey Ryan Schrier
Email:
recruiters@dac.nc.gov</div>

Correctional Programs Supervisor - (Harnett CI)

<div>Agency
Adult Correction
Division
COO - OPS - Institutions Operations
Job Classification Title
Correctional Case Manager (S)
Position Number
60062991
Grade
NC07
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation &amp; Reentry, Special Operations and the Post-Release Supervision &amp; Parole Commission. We have a mission that matters!
Description of Work
This position is located at Craven Correctional Institution in Vanceboro, NC, Craven County. The prison is a Medium Custody Adult Male Felon Diagnostic Processing Center which houses 850 offenders. Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee.
 
 
Key Duties Include:
 
 
<ul><li>In addition to regular case management duties, each case manager will also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, education, or recreation; substance abuse programs, community volunteers, offender library and special projects involving offender art show/writing contests, volunteer banquets, as well as transition planning and coordinating.
</li><li>Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community.
</li><li>Case managers may have mental health offenders on their caseload which requires additional time to manage.
</li><li>Case managers are also often required to interact with community organizations in their performance of duties.
</li></ul>Knowledge Skills and Abilities/Management Preferences
Salary Range: $37,377 - $65,408
<ul><li>Thorough knowledge of policies and procedures of prisons.
</li><li>Documented knowledge of techniques of supporting counseling and interviewing.
</li><li>Documented knowledge of correctional programs.
</li><li>Ability to communicate effectively, both orally and in writing.
</li></ul>Minimum Education and Experience
Some state job postings say you can qualify by an &ldquo;equivalent combination of education and experience.&rdquo; If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Associate&rsquo;s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.
Necessary Special Qualifications:
Must be eligible for certification by the North Carolina Criminal Justice Education &amp; Training Standards Commission.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Crystal Bunn Miller
Email:
recruiters@dac.nc.gov</div>

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