Qureos Mentor

Northern Arizona Healthcare

Northern Arizona Healthcare serves over 700,000 people across 50,000 square miles in six locations. With a workforce of more than 3,500 colleagues, including 1,000 clinical staff and doctors, the organization is recognized among the top 20 percent of small healthcare systems in the nation. They offer a wide range of medical services, including two cancer centers and a Level 1 Trauma Center, and provide numerous career opportunities for healthcare professionals.

<div>Overview:
<div>
The PCT, including all hospital units and departments and the Float/Flex Pool PCT, under the supervision of the charge nurse, clinical manager, and/or director, is responsible for assisting in patient care, documentation and supply management. PCTs keep the unit supplied, clean, and organized. Additionally, the PCT may function in an office assistant role and answer the telephone, answer questions within their capabilities the patient or their support individuals may have, and perform data entry and data collection.</div><div></div><div><br>
The PCT in the discharge unit is for assisting discharged patients, coordinating discharge logistics and assisting patients in utilizing resources and accessing health related services.</div><div>
The PCT in the Labor Delivery and Post Partum Breastfeeding Center does not provide direct patient care.</div><div></div><div><br>
The PCT follows all policies and procedures of Northern Arizona Healthcare. They perform or assist with procedures that fall within the scope of practice of a PCT, and work closely with all members of the interdisciplinary team. The PCT may be caring for infants, children, adolescents, adults and geriatrics populations.</div><div></div><div><br>
The Float/Flex Pool PCT may be asked to work on any unit in the hospital that is in need of a PCT, change departments during a shift or be asked to work as a Patient Safety Attendant based on need whereupon the PCT duties will cease if assigned to sit 1:1 with a patient; and must complete the same required documentation as a PSA. Call will be required for the Float/Flex Pool PCT.</div><div></div><div><br>
This position's location is on site only.</div>
Responsibilities:
<div><b>
Patient Care</b><br>
<ul><li>Maintains department cleanliness including following procedures for clean up after treatments.</li></ul></div><ul><li>Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.</li><li>Assists with patient transfers to or from wheelchairs as needed.</li><li>Assists patients with donning/doffing compression garments as needed.</li><li>Observes patient for skin integrity and report any problem areas to supervising clinicians.</li><li>May assist with removal of catheters and IVs and also assist with phlebotomy within scope of practice.</li><li>Prioritizes and problem solves to meet changes in patient status/condition.</li><li>Collaborates with physicians and other health care professionals to ensure staffing patterns meet appropriate skill necessary for quality patient care.</li><li>Quickly and accurately assesses patient care needs.</li><li>Serves as a resource, assists other staff in caring for patients, assists physician with order entry into EMR as needed.</li><li>Assists with dressing removal as assigned by supervising clinician.</li><li>Assists patients with activities of daily living such as toileting as needed.</li><li>Assists patients with mobility under the direction of supervising clinician including but not limited to therapeutic exercises.</li><li>Follows guidelines for safety with regard to isolation precautions and all policies/procedures dealing with blood borne pathogens.</li></ul><div><b><br>
Discharge PCT</b><br>
<ul><li>Assists patients in and out of vehicles as needed.</li></ul></div><ul><li>Supports and reinforces discharge instructions.</li><li>Collaborates with interdisciplinary team and community agencies.</li><li>Uses the EMR for documentation and communication purposes.</li><li>Assists with securing DME as necessary.</li></ul><div><b><br>
Labor Delivery Post Partum Breastfeeding Center</b><br>
<ul><li>Breastpump rental program bookkeeping (ie invoices for payment), run payment for breastpump rental, invoice monthly or quarterly pumps that are rented, track billing of rental and maintain copies of rental contracts and End of Month billing, log of receipts to accounting .</li></ul></div><ul><li>Contact patients regarding breastpump rental and billing and manage Breastpump rental system.</li><li>Ereq order supplies breastfeeding center and nursery.</li><li>Liaison with Breastpump supplies and Breastpump company.</li><li>Clean and restock breastpumps to breastfeeding center.</li><li>Telephone triage with families regarding breastfeeding.</li><li>Maintain department cleanliness.</li><li>Assists in transporting equipment and supplies.</li></ul><div></div><div><b><br>
Administrative</b><br>
<ul><li>Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.</li></ul></div><ul><li>Assists in orientation and training of new PCT staff.</li><li>Works to ensure best practice among colleagues.</li><li>Maintains unit documents .</li><li>Maintains charts and copies charts as requested.</li><li>Assists charge nurse with clerical duties.</li><li>Documents objective patient data and the care they provide. Documents reporting of abnormal findings to supervising clinician.</li></ul><div><b><br>
Education</b><br>
<ul><li>Demonstrates understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures manual on the assigned unit.</li></ul></div><ul><li>Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.</li><li>Demonstrates and utilizes the guidelines of care and practice via the nursing process, and in accordance with Arizona State Board of Nursing Laws and Regulations, being able to perform at a fully competent level.</li></ul><div><b><br>
Compliance/Safety</b><br>
<ul><li>Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.</li></ul></div><ul><li>Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.</li><li>If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.</li><li>Completes all company mandatory modules and required job-specific training in the specified time frame.</li></ul>
Qualifications:
<div><b>
Education</b><br>
High School Diploma or GED- Required</div><div></div><div><br>
Graduate of a Nursing Assistant Program- Required</div><div><b><br>
Certification &amp; Licensures</b><br>
Current, unrestricted CNA or LNA license in the State of Arizona- Required</div><div></div><div><br>
Basic Life Support (BLS)- Required</div><div></div><div><i><br>
Fingerprint Clearance:</i><br>
If employee does not have an Arizona LNA license:<br>
- Fingerprint Clearance Card application number - Required upon hire<br>
- Fingerprint Clearance Care - Required within 90 days from date of hire</div><div></div><div><br>
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.</div><div><b><br>
Experience</b><br>
<i>For Discharge PCT:</i><br>
<ul><li>Demonstrates ability to collaborate with interdisciplinary team and community agencies with patient care and care management.</li><li>Demonstrates ability to utilize the EMR for documentation and communication purposes.</li><li>Possesses and demonstrates knowledge of available community resources.</li><li>Demonstrates an understanding of post-discharge resource planning.</li></ul></div><div><br>
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.</div></div>

Patient Care Technician - Med Surg Telemetry - 3 West

<div>Overview:
<div><div><div><div><b>
NAH reserves the right to make hiring decisions based on applicants' state of residence if outside the state of Arizona. NAH currently hires for remote positions in the following states:</b></div><ul><li><b>
Alabama</b></li><li><b>
Arizona</b></li><li><b>
Florida</b></li><li><b>
Georgia</b></li><li><b>
Idaho</b></li><li><b>
Indiana</b></li><li><b>
Kansas</b></li><li><b>
Michigan</b></li><li><b>
Missouri</b></li><li><b>
North Carolina</b></li><li><b>
Ohio</b></li><li><b>
Oklahoma</b></li><li><b>
Pennsylvania</b></li><li><b>
South Carolina</b></li><li><b>
Tennessee</b></li><li><b>
Texas</b></li><li><b>
Virginia</b></li></ul></div></div></div><div></div><div><br>
Responsible for two aspects of billing, collection, credit, payments, and/or reconciliations. Billing responsibilities include manual re-bills as well as electronic submission to payers. Follow-up includes telephone calls to payers and/or patients, as well as accessing payer websites, and resolving complex accounts with minimal or no assistance necessary.</div>
Responsibilities:<div></div><div><div><div><div><div><div><b><br>
Billing</b></div><div><ul><li>Demonstrates knowledge of editing and submitting claims to insurance clearing house by electronic or paper submission.</li></ul><br>
<ul><li>Demonstrates knowledge of when to send a claim to the auditor or coder for corrections.</li></ul><br>
<ul><li>Reviews and make corrections to rejected claims and resubmits to payers.</li></ul><br>
<ul><li>Open communication on Updates-CPT codes and ICD-10 codes, as needed. Works with Billing Manager to maximize revenue potential based for services and providers.</li></ul></div></div></div><br>
</div></div></div><div><div>
</div><div><div><div><div><div><b>
Claim follow up</b></div><div><ul><li>Corrects, edits and manages denied claims through work queues, correspondence and emails: May consist of Invalid CPT, Invalid DX, Missing Modifier, Bill another Carrier, Invalid Eligibility, Authorization/Referral, Documentation Required or Other open tasks requiring intervention.</li></ul><br>
<ul><li>Enters encounter notes, regarding rejections and follow up activities performed to enable others to review claim history on all encounters.</li></ul><br>
<ul><li>Performs account adjustments or write-offs as needed in accordance with the 'Write-Off' policy.</li></ul><br>
<ul><li>Handles internal communications with the health centers related to insurance billing and collections.</li></ul><br>
<ul><li>Requests medical records from health centers as requested by the contracted insurance plans.</li></ul><br>
<ul><li>Corresponds with and assists vendors involved with patient accounts.</li></ul></div></div></div><br>
</div></div></div><div><div>
</div><div><div><div><div><div><b>
Compliance/Safety</b></div><div><ul><li>Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.</li></ul><br>
<ul><li>Maintains confidentiality of all department, patient, and billing matters.</li></ul><br>
<ul><li>Completes all company mandatory modules and required job specific training in the specified time frame.</li></ul><br>
<ul><li>Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.</li></ul></div></div></div><br>
</div></div></div>
Qualifications:
<div><div><div><div><div><div><div><b>Education</b></div></div><br>
</div></div></div></div><div><div><div>
High School Diploma or GED- Required</div></div></div></div><div><div><div><div>
</div></div></div></div><div><div><div><div><div><div><div><b>
Experience</b></div></div><br>
</div></div></div></div><div><div><ul><li>
Medical Insurance Billing/Collections- Preferred<br>
</li><li>
Medical/Hospital Billing- Preferred<br>
</li><li>
Knowledge UB04- Preferred<br>
</li>
Knowledge of Explanation of Benefits (EOB)- Preferred<br>
<li>
</li></ul><div>
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.</div></div></div></div></div>

Insurance Billing Representative - Remote (see full posting for eligible states)

<div>Overview:
<div>
The Patient Care Technician (PCT) Clinic, under the supervision of the Practice Supervisor or Manager, nurse, therapist, lead or Director, is responsible for assisting in patient care, documentation and supply management in the clinic or outpatient department. S/he may collaborate with the Medical Assistant to support the provider(s) in providing patient care.</div><div>
The PCT Clinic will also work to keep the unit supplied, clean, and organized. The PCT Clinic may function in an office assistant role within the clinic and/or department and answers the telephone, answers questions within their capabilities the patient or their support individuals may have. S/he follows all policies and procedures of Northern Arizona Healthcare. They perform or assist with procedures that fall within the scope of practice of a PCT in addition to office assistant duties. The PCT Clinic may be caring for infants, children, adolescents, adults and geriatrics populations.</div>
Responsibilities:
<div><b>
Patient Care</b><br>
<ul><li>Escorts patients from waiting area to exam room; communicates information regarding any extended wait or delay in appointment time. Assists in transporting patients, equipment and supplies.</li></ul></div><ul><li>Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.</li><li>Takes vital signs and basic historical patient data.</li><li>Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures, and a variety of other medically related tasks within the scope of knowledge.</li><li>Instructs patients on urine collection procedures.</li><li>Maintains department cleanliness including following procedures for clean up after treatments.</li><li>Maintains equipment and supplies inventories.</li><li>Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens.</li><li>Adheres to regulatory and organizational standards affecting patient care and safety as well as all NAH and departmental policies and procedures. Practices in a safe and cost-effective manner.</li><li>Assists patients with donning/doffing compression garments as needed.</li><li>Assists with dressing removal as assigned by supervising clinician.</li></ul><div><b><br>
Entire Care/Wound Care Clinic/Departments</b><br>
<ul><li>Observes patient for skin integrity and reports and problem areas to supervising clinicians.</li></ul></div><ul><li>Assists patients with activities of daily living such as toileting as needed.</li><li>Assists patients with mobility under the direction of supervising clinician, including but not limited to therapeutic exercises.</li></ul><div><b><br>
Administrative</b><br>
<ul><li>Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.</li></ul></div><ul><li>Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.</li><li>Maintains department documents.</li><li>Maintains charts and copies charts as requested.</li></ul><div><b><br>
Education</b><br>
<ul><li>Demonstrates understanding of the Department's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures manual in the assigned department.</li></ul></div><ul><li>Demonstrates and utilizes the guidelines of care and practice via the nursing process and in accordance with Arizona State Board of Nursing Laws and Regulations being able to perform at a fully competent level.</li><li>Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.</li></ul><div><b><br>
Compliance/Safety</b><br>
<ul><li>Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.</li></ul></div><ul><li>Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.</li><li>If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.</li><li>Completes all company mandatory modules and required job specific training in the specified time frame.</li></ul>
Qualifications:
<div><b>
Education</b><br>
<br>
High School Diploma or GED- Required</div><div><b><br>
Certification &amp; Licensures</b><br>
<br>
Current, unrestricted CNA or LNA license in the State of Arizona- Required</div><div>
BLS (American Heart Association)- Required</div><div>
Fingerprint Clearance:<br>
If employee does not have an Arizona LNA license:<br>
- Fingerprint Clearance Card application number- Required upon hire<br>
- Fingerprint Clearance Card- Required within 90 days from date of hire</div><div>
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.</div></div>

Patient Care Technician Wound Care Clinic - Cottonwood

Join Northern Arizona Healthcare and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Northern Arizona Healthcare

About Company

Patient Care Technician - Med Surg Telemetry - 3 West

Insurance Billing Representative - Remote (see full posting for eligible states)

Patient Care Technician Wound Care Clinic - Cottonwood