Qureos Mentor

Northwestern Medicine

Northwestern Medicine is a collaborative effort between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine, aimed at transforming healthcare through research, teaching, and patient care. With a workforce exceeding 33,000, it emphasizes quality, academic excellence, and patient safety across its extensive network of over 200 locations, including five hospitals recognized among America’s best. The organization is dedicated to advancing medical knowledge and improving community health.

<div>Company Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? 
Job Description 
The House Supervisor reflects the mission, vision, and values of NM, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. 
Responsibilities:<ul><li>
A professional nurse who is responsible for the overall management of hospital operations on the day, evening, night, weekend, and holiday shifts.</li><li>
Able to perform all the functions of a Staff Nurse</li><li>
Performs other duties as assigned</li></ul> 

Qualifications 
Required<ul><li>
Graduate of an accredited school of Nursing</li><li>
Minimum 3 years clinical experience</li><li>
BLS certification within 30 days of employment</li><li>
ACLS within 6 months of employment</li><li>
Management of Aggressive behavior training within 2 years of employment</li><li>
Licensed RN in the State of Illinois</li></ul> 
Preferred<ul><li>
BSN</li><li>
5 years with Nursing Management experience</li><li>
PALS Certification</li></ul> 

Additional Information<div></div> 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</div>

House Supervisor-Inpatient Part Time Nights

<div>Company Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? 
Job Description 
 The Financial Assessor Patient Accounting reflects the mission, vision, and values of NM, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:<ul><li>
Consistently meet the current productivity and quality standards in timely resolution of all claim edits, reporting of candidates for bill, outbound compliant claim submission, clinical documentation requirements and any other communication required (verbal or written) regarding claims ensuring timely filing of claims and clean, complete and accurate claims.</li><li>
Consistently meet or exceed productivity standards, targets, error ratios, and reporting requirements assigned by the Patient Accounting Lead Financial Assessor and Operations Coordinator.</li><li>
Timely follow-up and collection of third party payer receivables. Denials and Appeals follow-up including root cause analysis to reduce/prevent future denials while working to overturn denials for payment resolution.</li><li>
Compliant follow-up correspondence to third party payers regarding outstanding accounts receivables (i.e. Statements, letters, e-mails, faxes, portal mail, etc.).</li><li>
Support the operations related to optimum third party accounts receivables (i.e. Managed Care, Commercial, Medicare, Medicaid, Replacement plans, Workers Compensations, Corporate Accounts, Research, and Specialty AR Accounts).</li><li>
Perform daily, systematic reviews of work lists to ensure all accounts already to be worked are completed.</li><li>
Utilize Government, Commercial, and regulatory guidelines for collection of outstanding accounts. Recommend accounts for contractual or administrative write-off and provide appropriate justification and documentation.</li><li>
Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices. Provide individual contribution to the overall team effort of achieving the department accounts receivable goals.</li><li>
Identify opportunities for customer, system and process improvement and submit to management.</li><li>
Follow the NMHC general Policy and Procedures, the Departmental Policy and Procedures, and any Emergency Preparedness Procedures. Follow Joint Commission and outside regulatory agencies mandated rules and procedures.</li><li>
Utilize assigned menus and pathways in the hospital mainframe system and report software application problems to the appropriate supervisor.</li><li>
Utilize assigned menus and pathways in external software applications and report software application problems to the appropriate supervisor.</li><li>
Utilize assigned computer hardware and report hardware problems to the appropriate supervisor.</li><li>
Participate in the testing for assigned software applications, including verification of field integrity.</li><li>
Assist the Patient Accounting Operational Coordinator and Patient Accounting Team Lead Financial Assessor with special projects and other duties as assigned, as necessary.</li><li>
Attend training and seminars as assigned and approved by the Patient Accounting Operations Coordinator.</li></ul>
Additional Responsibilities:<ul><li>
Demonstrate excellent customer service through oral and written communication in providing assistance/expertise to patients, authorized guarantors, and other external and internal contacts.</li><li>
Demonstrate proficient use of systems and execution of processes in all areas of responsibilities.</li><li>
Working knowledge of physician and facility billing and follow-up including understanding of insurance rules and regulations especially Medicare and Medicaid. Knowledge of HIPAA standards.</li><li>
Ability to perform mathematical calculations.</li><li>
Excellent communication skills when dealing with patients, families, public, co-workers, and professional offices. Basic knowledge of medical terminology and billing practices</li></ul> 

Qualifications 
Required:<ul><li>
High School diploma</li><li>
One year related work experience or college degree</li><li>
Ability to perform mathematical calculations</li><li>
Basic knowledge of medical terminology and billing practices</li><li>
Extensive experience and knowledge of PC applications, including Microsoft Office and Excel</li><li>
Learn quickly and meet continuous timelines</li><li>
Exhibit behaviors consistent with principles of excellent service.</li></ul>
Preferred:<ul><li>
Two or more years&rsquo; college or college degree.</li><li>
Call center, telephone work experience or cash collections experience.</li><li>
Knowledge of Epic Systems.</li><li>
Two (2) years progressive work experience in a hospital/ physician billing or SBO environment.</li><li>
Detail-oriented, good organizational skills, and ability to be self-directed.</li><li>
Strong time management skills, managing multiple priorities and a heavy workload in a high-stress atmosphere.</li><li>
Flexibility to perform other tasks as needed in an active work environment with changing work needs.</li><li>
High-level problem solving, analytical, and investigational skills.</li><li>
Excellent internal/external customer service skills.</li></ul> 

Additional Information<div></div> 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</div>

Financial Assessor Patient Accounting

<div>Company Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? 
Job Description 
The Sterilizing Supervisor/Instructor reflects the mission, vision, and values of Northwestern Medicine (NM), adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Responsibilities:<ul><li>
Assists department manager with day-to-day operations.</li><li>
Responsibilities include the coordination of workload, supervises staff and problem solving.</li><li>
Responsible for decontamination, cleaning, processing and sterilization of supplies and equipment dispensed by the department.</li><li>
Works closely with leadership staff within Perioperative Services.</li></ul> 

Qualifications 
Required:<ul><li>
Previous hospital sterilizing department experience or equivalent</li><li>
3 year experience in Central Sterilizing department</li><li>
High school diploma or equivalent.</li></ul>
Preferred:<ul><li>
2+ years' experience supervisory skills.</li><li>
CERT SPDT</li></ul> 

Additional Information<div></div> 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</div>

Sterilizing Supervisor- Instructor Centralized Sterilization

<div>Company Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? 
Job Description 
The Pharmacy Technician Specialist reflects the mission, vision, and values of NM, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Under the direction of a registered pharmacist, performs all technical duties associated with the daily operation of the dispensing areas; performs prescription-related, unit dose-related, and sterile product-related functions; performs manufacturing procedures that have been documented in the Department records.
Responsibilities:<ul><li>
Coordinates and effectively communicates with management, co-workers, customers, and other healthcare professionals regarding changes to workflows, updates, backorder, and new drug information when/where appropriate</li><li>
Directly enrolls eligible patients into manufacturer patient assistance co-pay programs</li><li>
Identify, research, and resolve issues and consumer complaints</li><li>
Possess working knowledge of participating third-party payors and their requirements</li><li>
Establish and maintain open communication with pharmacy operations analysts regarding third-party billing issues and centralized procurement team regarding ordering and inventory matters</li><li>
Assists with prescription audits as needed</li><li>
Educate pharmacy staff regarding third-party billing policies and procedures as needed</li><li>
Answers and triages patient, provider, and third-party calls to appropriate individuals adhering to phone scripts in a courteous and professional manner</li><li>
Contact payers for lost medication, replacement, or vacation overrides</li><li>
Troubleshoot and resolve billing rejections and subsequently rebill claims to appropriate carriers for all commercial, federal, and state insurance plans</li><li>
Verify and accurately update patient demographic information in appropriate system(s)</li><li>
Document patient&rsquo;s insurance information in appropriate system(s)</li><li>
Refer and document any clinical questions regarding prescriptions, drug information, or health conditions requiring follow-up to a pharmacist</li><li>
Utilize case management and pharmacy software systems to schedule prescription refills and adjudicate claims</li><li>
Coordinate prescription orders accurately and appropriately, including, but not limited to, &ldquo;ready at&rdquo; date, time, and shipping/delivery method</li><li>
Possess thorough understanding of the processes and procedures for shipping patient&rsquo;s medications and can independently resolve any complications</li><li>
Spend 5% of time on quality management of the program</li><li>
Performs the duties and responsibilities of a Pharmacy Technician at advanced level.</li><li>
Leads performance improvement initiatives</li><li>
Liaison between pharmacy and other departments</li><li>
Assists with/coordinates pharmacy technician schedule, services, prioritizing assignments and workflow, and promoting situational decision making/problem solving</li><li>
Fosters a team environment by providing education and training</li><li>
Maintains documentation of completion for media fill and fingertip testing</li><li>
Participates in site meetings (i.e. Drug Shortage, huddles, staff meetings)</li><li>
Responsible for controlled substance receiving, reconciliation, discrepancy tracking, and investigations</li><li>
Performs minor repairs of ADS machines</li><li>
Participates in projects as assigned by manager</li><li>
Handles recalls, crash carts monitoring, and kitcheck ordering</li><li>
Troubleshooting</li><li>
Restocks</li><li>
Performs Tech-Check-Tech (i.e. automated dispensing cabinet (ADC) runs/controlled substance in ADC; barcode scanned pills, pre-mixed IV bags)</li><li>
Other duties as assigned</li></ul> 

Qualifications 
Required:<ul><li>
Active Illinois Pharmacy Technician License (IDFPR)</li><li>
Pharmacy Technician licenses issued after 12/31/07 must have either CERTIFIED or STUDENT designation by their second license renew in accordance with Section 9 of the Illinois Pharmacy Practice Act</li><li>
Licensed Technicians prior to 1/1/2008 certification requirement must meet department skill level</li><li>
High School diploma or GED equivalent</li><li>
1-2 years&rsquo; technician experience</li><li>
Previous experience as a Pharmacy Technician in a hospital or outpatient setting</li><li>
Excellent critical thinking skills, decisive judgement, and the ability to work with minimal supervision</li><li>
Specialty Pharmacy: Certified Pharmacy Technician through PTCB or ExCPT through NHA</li></ul>
Preferred:<ul><li>
Minimum 5 years&rsquo; technician experience</li></ul> 

Additional Information<div></div> 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</div>

Pharmacy Technician Specialist-Specialty Pharmacy Call Center, Full-Time Days

<div>Company Description 
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? 
Job Description 
The Patient Care Technician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Care Technician&rsquo;s primary function is to assist and support the Professional Registered Nurse in all aspects of direct and indirect patient care activities. The Patient Care Technician functions as a member of the unit staff under the direction and supervision of the professional Registered Nurse.
Responsibilities:
Essential Functions and How They Are Accomplished 
 
List in this section a series of brief statements (5-8) describing the essential functions of the job, and how they are accomplished. These statements should describe the fundamental job duties for which this position is accountable.
The following examples of work serve only as illustrations of the various types of work performed, but are not all inclusive.<ul><li>
Direct Patient Care Activities
<ul><li>Assists with admission, transfer, and discharge process.</li><li>
Takes and records temperature, pulse, respirations, weight for adults and/or neonates, height, and blood pressure.</li><li>
Measures and records intake and output including output from drains.</li><li>
Applies cardiac monitor/oximetry.</li><li>
Obtains EKG.</li><li>
Adheres to the infant security protocol (accurate assessment of band placement).</li><li>
Performs normal newborn hearing screening.</li><li>
Obtains capillary blood glucose for adults and/or neonates.</li><li>
Performs phlebotomy.</li><li>
Applies Fetal Monitor equipment on pregnant patients.</li><li>
Discontinues heplocks and foley catheters. Administers enemas.</li><li>
Collects specimens (urine, stool, blood and sputum) on adults and/or neonates. Makes rounds of patients and anticipates their needs and observes newborns in the nursery.</li><li>
Responds to patient call lights in a timely manner, especially emergency lights.</li><li>
Distributes fresh drinking water and nourishments to patients. Prepares patients for meals; assists or feeds patients as necessary. Feeds normal newborns as assigned.</li><li>
Provides morning care, bed baths and evening care according to established Nursing Care Procedures. Provides peri-care to appropriate patients.</li><li>
Provides newborn care to the infant including bath, dressing, obtaining foot prints, assistance with feeding (bottle and breast), glucose checks.</li><li>
Makes occupied and unoccupied beds.</li><li>
Ambulates patients and instructs on walker, cane and crutch walking as appropriate for assigned unit.</li><li>
Assists with pre-and post-operative care; positions patients as ordered; applies special equipment for safety; lifts and turns patients with proper and safe body mechanics and available resources.</li><li>
Applies comfort and safety measures (side rails and call lights).</li><li>
Sets up oxygen and suction equipment and other respiratory equipment for adults and/or neonates.</li><li>
Applies dressings to Stage I and Stage II skin breakdown.</li><li>
Prepares patient room for MD or RN assessment, evaluation, diagnostic and therapeutic procedures. Assists with procedures in the normal newborn nursery as directed.</li><li>
Transports patients, equipment and/or supplies during urgent and emergent situations and to front door on discharge.</li><li>
Responds to emergency situations, secures assistance and initiates basic life support.</li><li>
Reports observations and documents appropriately. Promptly notifies RN of any change in patient condition.</li><li>
Performs post-mortem care and transports bodies to the morgue when necessary.</li><li>
Assumes responsibility for the care of patient&rsquo;s prosthetic devices, hearing aides, dentures, eye glasses, etc.</li><li>
Follows established policies, procedures and standards of care in all areas of practice.</li></ul></li><li>
Indirect Patient Care</li><li><ul><li>
Maintains a safe and clean environment. Duties may include: maintaining temperature logs on, defrosting, and cleaning refrigerator, straightening linen, cleaning utility rooms, cleaning IV poles, cleaning scale, cleaning and returning equipment to SPD, replacing and disposing of soiled linen bags.</li><li>
Performs duties delegated by the RN to facilitate patient care and the efficient operations of the assigned patient care unit.</li><li>
Collects and inventories patient belongings on admission, transfer and discharge.</li><li>
Completes charges using appropriate documentation.</li><li>
Orders supplies on-line or appropriate requisitions and stocks in appropriate location.</li><li>
Obtains necessary equipment and supplies to facilitate patient care.</li><li>
Assures room readiness for incoming patients.</li><li>
Checks designated equipment for proper functioning.</li><li>
Counts instruments and sterile trays sent and received from SEP as appropriate for assigned unit.</li><li>
Stocks and removes linen from patient rooms.</li><li>
Sets up and breaks down delivery table.</li><li>
Participates in staff meetings.</li><li>
Demonstrates cost effective approach to patient care in terms of equipment, supplies and other resource use.</li><li>
Participates in quality improvement activities.</li><li>
Participates in daily/weekly/monthly QC&rsquo;s.</li><li>
Participates in orientation of new staff.</li><li>
Performs related duties as assigned.</li><li>
Uses established communication channels to resolve work related problems.</li><li>
Understands and consistently demonstrates principles of &ldquo;Patient&rsquo;s First&rdquo; philosophy.</li><li>
Carries out assigned tasks and activities on a shift basis, as delegated by the RN.</li><li>
Assumes responsibility for meeting mandatory requirements.</li></ul></li><li>
Additional Functions 
 
List any job duties currently being performed that are not essential functions.
As requested/necessary based on unit needs.</li></ul> 
Qualifications 
Required:<ul><li>
CNA Certification or currently enrolled in SON who has successfully completed basic clinical rotations.</li><li>
CPR recognition by the American Heart Association (BLS for Healthcare Providers).</li><li>
Minimum of 90% correct on annual mandatory Health and Safety Training quizzes.</li><li>
Unit based recognition for Capillary Blood Glucose Monitoring.</li><li>
High school diploma required. One year of college or nursing education or equivalent experience preferred.</li><li>
Previous experience in a health care setting preferred with a demonstrated ability to relate to patients, family, nursing and medical staff.</li></ul>
Preferred:<ul><li>
Associates or Bachelor&rsquo;s degree.</li></ul> 

Additional Information<div></div> 
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.</div>

Patient Care Tech-Stem Cell Oncology 16P Casual Nights

<div>
 At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
 
 
 
 Job Description
 
 
 
 The
 
 Medical Assistant
 
 reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
 
 
 The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. Obtains accurate vital signs, per organization standards. Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. Anticipates/sets up equipment or supplies needed for visit. Cleans and prepares exam room for next patient. Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
 </li>
 <li>
 Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
 </li>
 <li>
 Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds. Maintains vaccine/medication inventory. Monitors and maintains equipment and instruments according to clinic guidelines. Assists in ordering supplies and correctly disposes of all expired items. Adheres to office opening and closing procedures.
 </li>
 <li>
 Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
 </li>
 <li>
 Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
 </li>
 <li>
 Performs all other duties as assigned by the Supervisor or Manager
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 High school diploma or GED.
 </li>
 <li>
 Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
 </li>
 <ul>
 <li>
 Accepted documentation:
 </li>
 <ul>
 <li>
 New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
 </li>
 <li>
 Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body
 </li>
 </ul>
 <li>
 Within first six months of employment, will complete one of the following certifications after up to two test attempts:
 </li>
 <ul>
 <li>
 Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
 </li>
 <li>
 Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
 </li>
 <li>
 National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
 </li>
 <li>
 Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
 </li>
 <li>
 Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
 </li>
 </ul>
 <li>
 Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment
 </li>
 </ul>
 <li>
 American Heart Association accredited Basic Life Support (BLS/CPR) certification.
 </li>
 <li>
 Zero (0) to two (2) years&rsquo; experience in a relevant role.
 </li>
 <li>
 Strong computer skills.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Completion of accredited Medical Assistant training program.
 </li>
 <li>
 One to two years of ambulatory care experience.
 </li>
 <li>
 Experience with electronic medical record.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
 
 
 
 Background Check
 
 
 
 Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
 
 
 
 Artificial Intelligence Disclosure
 
 
 
 Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
 
 
 
 Benefits
 
 
 
 We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
 
 
 
 Sign-on Bonus Eligibility (if sign-on bonus offered for position):
 
 Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
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Medical Assistant- OBGYN Full Time Days

<div>
 At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
 
 
 
 Rehabilitation Services at Northwestern Medicine
 
 is a collaborative, multi-disciplinary team within our growing, nationally recognized health system that provides world-class care at 10 hospitals and more than 200 locations in communities throughout Chicago, the suburbs and northern Illinois. Together with Northwestern University Feinberg School of Medicine, we are pushing boundaries in innovative care delivery, training the next generation of rehabilitation specialists, and pursuing excellence in patient care.
 
 
 
 Rehabilitation Services
 
 values building relationships with our patients and their families, understanding the needs of our clinical and non-clinical staff, and providing opportunities for professional development, mentorship, and program development. Our integration with hospitals and clinics across Northwestern Medicine make it possible for us to serve more patients, closer to where they live and work. While each of our locations has a unique story, Rehabilitation Services at Northwestern Medicine is unified under one mission &ndash;
 
 Patients First.
 
 
 
 
 Job Description
 
 
 
 The
 
 Physical Therapist
 
 reflects the mission, vision, and values of NM, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
 
 
 <ul>
 <li>
 A licensed physical therapist who complies with the Code of Ethics/Standards of Practice as outlined by their professional organization and by the State of Illinois.
 </li>
 <li>
 The position includes direct patient care, teaching, participation on appropriate committees and departmental process improvement.
 </li>
 <li>
 Serves as a role model for all therapists and clinical interns in all aspects of professional, clinical, communication, education and leadership activities.
 
 
 </li>
 </ul>
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Demonstrates the four NM values of teamwork, patients first, integrity, and excellence in daily work and interactions.
 </li>
 <li>
 Presents a friendly, approachable, professional demeanor and appearance.
 </li>
 <li>
 Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly or identifies appropriate person and resources to do so. Provides directions to help patients and customers with finding their way.
 </li>
 <li>
 Uses effective service recovery skills to solve problems or service breakdowns when they occur.
 </li>
 <li>
 Maintains primary responsibility over patient plan of care through timely and consistent collaboration with treating PT/ PTA s.
 </li>
 <li>
 Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
 </li>
 <li>
 Uses organizational and unit/department resources efficiently.
 </li>
 <li>
 Manages work schedule efficiently, completing tasks and assignments on time.
 </li>
 <li>
 Contributes to opportunities and processes for continuous improvement.
 </li>
 <li>
 Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
 </li>
 <li>
 Demonstrates creative problem solving and diversity when adapting the treatment to special circumstances as evidence by team feedback and documentation.
 </li>
 <li>
 Demonstrates essential skill competencies in selecting the appropriate evaluation in the use of treatment modalities, equipment and protocols. Performs re-evaluations according to department guidelines, adjusting the treatment plan accordingly. Evidenced by chart review.
 </li>
 <li>
 Assumes complete responsibility over the course of physical therapist patient management from the time of initial contact to discharge for functional progress, safety and treatment outcome as evidenced by team feedback and documentation. Maintains primary responsibility over patient plans of care through timely and consistent collaboration with treating PTA(s).
 </li>
 <li>
 Adheres to department policy regarding evaluations, progress notes, and discharge summaries. All notes are documented in electronic medical record (EMR).
 </li>
 <li>
 Completes daily notes that reflect patient&rsquo;s response to treatment, actual performance, and an assessment as to status, relevant to the treatment plan and eventual discharge needs as evidenced by chart review, meeting all documentation requirements (e.g., allows other therapists to continue treatment, allows for interpretation by payers, supports reimbursement).
 </li>
 <li>
 Provides educational materials and methods appropriate to the patient&rsquo;s level of understanding and motivation as evidenced by chart review, observation and team feedback.
 </li>
 <li>
 Participates in committees, department processes and special projects in accordance with clinical expertise and individual performance plan.
 </li>
 <li>
 Works to develop and maintain professional relationships with members of healthcare teams (ex: physician, nurse, case manager). Participates in internal and external marketing per department expectations.
 </li>
 <li>
 Creates a culture of respectful communication by listening, asking for team member input, open and honest conversation, approachability, and timely acknowledgement of individual and team contributions.
 </li>
 <li>
 Accepts constructive feedback and can make timely changes as evidenced by written coaching forms/chart audits and team feedback.
 </li>
 <li>
 Proactively completes non-patient care responsibilities within established timelines (coverage notes, PTO/schedule change requests, bonus pay (forms and follow up phone calls).
 </li>
 <li>
 Contributes to educational efforts of department/clinic (e.g., in-services, journal clubs, new hire orientation, PI) as per department expectations.
 </li>
 <li>
 Actively participates in student clinical or observation programs by serving as a clinical instructor, mentor, or observation host as per department expectations
 </li>
 <li>
 Maintains productivity standards per department expectations
 </li>
 <li>
 Demonstrates willingness to flex schedule or assignment to meet patient care needs, staff meetings and department specific meetings outside of normal work hours.
 
 
 </li>
 </ul>
 #INDW
 
 
 
 Qualifications
 
 
 
 
 Required
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Physical Therapy.
 </li>
 <li>
 Licensed Physical Therapist in State of Illinois
 </li>
 <li>
 BLS from American Heart Association upon hire
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Masters or Doctoral Degree in Physical Therapy
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
 
 
 
 Background Check
 
 
 
 Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
 
 
 
 Artificial Intelligence Disclosure
 
 
 
 Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
 
 
 
 Benefits
 
 
 
 We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
 
 
 
 Sign-on Bonus Eligibility (if sign-on bonus offered for position):
 
 Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
</div>

Physical Therapist IHR-Casual As Needed

Join Northwestern Medicine and explore 26   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.