Qureos Mentor

Northwestern University

<div>
 
 Department:
 
 NUQ Marketing
 
 
 
 Salary/Grade:
 
 ITS/79
 
 
 Northwestern University in Qatar (NU-Q) seeks a skilled and proactive
 
 Senior Digital Platforms Specialist
 
 to oversee the technical, visual, and content management of the institution&rsquo;s digital presence. The successful candidate will be responsible for maintaining, optimizing, and securing NU-Q&rsquo;s websites, while collaborating across teams and digital platforms to support integrated content, social media, and visual storytelling initiatives. This role requires a balance of creative content development, technical proficiency and collaborative execution within a dynamic academic environment.
 
 
 
 
 Digital Platform &amp; Website Management
 
 
 
 
 Focus: Content publishing, CMS maintenance, and performance optimization
 
 
 
 
 <ul>
 <li>
 Upload, edit, and maintain digital platforms in coordination with internal stakeholders and content creators.
 </li>
 <li>
 Perform regular backups and manage CMS updates, plugins, and theme patches to ensure site integrity and security.
 </li>
 <li>
 Monitor site speed, SEO health, and cross-browser/device compatibility; implement performance enhancements.
 </li>
 <li>
 Troubleshoot technical issues promptly to ensure uptime, responsiveness, and accessibility.
 
 
 </li>
 </ul>
 
 
 Analytics, SEO &amp; Accessibility
 
 
 
 
 Focus: Data-driven insights, optimization, and compliance
 
 
 
 
 <ul>
 <li>
 Analyze digital platform traffic and user behavior using analytics tools (e.g., Google Analytics); provide actionable insights and reports.
 </li>
 <li>
 Implement SEO best practices and ensure compliance with accessibility standards (e.g., WCAG).
 </li>
 <li>
 Support institutional campaigns, events, and digital storytelling initiatives through web-based enhancements and social media amplification.
 
 
 </li>
 </ul>
 
 Technical Infrastructure &amp; Stakeholder Coordination
 
 
 
 
 Focus: Collaboration, systems integration, and vendor management
 
 
 
 <ul>
 <li>
 Collaborate with the IT team on hosting infrastructure, manage DNS and domain registrations, and liaise with vendors as needed.
 </li>
 <li>
 Ensure all technical enhancements align with institutional goals, audience needs, and long-term sustainability.
 
 
 </li>
 </ul>
 
 
 Digital Content Creation &amp; Storytelling
 
 
 
 
 Focus: Writing, editorial strategy, and cross-platform storytelling
 
 
 
 
 <ul>
 <li>
 Research, write, and edit digital-first stories, captions, and posts for web and social media channels.
 </li>
 <li>
 Develop platform-specific copy that is concise, audience-driven, and aligned with NU-Q&rsquo;s brand voice.
 </li>
 <li>
 Support coverage of live events, university initiatives, and campaigns through digital storytelling and real-time content.
 </li>
 <li>
 Collaborate with content writers, designers, and social media teams to ensure cohesive storytelling across platforms.
 
 
 </li>
 </ul>
 
 
 Visual Design &amp; Multimedia Production
 
 
 
 
 Focus: Graphic design, visual identity, and multimedia content creation
 
 
 
 
 <ul>
 <li>
 Create compelling designs for web, social media, print collateral, reports, digital screens, event branding, and promotional materials.
 </li>
 <li>
 Design and optimize graphics and multimedia assets for web and social media integration, ensuring visual consistency and brand alignment.
 </li>
 <li>
 Collaborate on the creation of graphics, short videos, reels, stories, and interactive content.
 </li>
 <li>
 Ensure alignment with NU-Q&rsquo;s brand guidelines and maintain visual consistency across departments and platforms.
 
 
 </li>
 </ul>
 
 Team Collaboration
 
 
 
 <ul>
 <li>
 Contribute to a collaborative and supportive team culture.
 </li>
 <li>
 Participate in regular team meetings and workshops.
 </li>
 <li>
 Support documentation and shared resources to enhance knowledge retention.
 
 
 </li>
 </ul>
 
 Minimum Qualifications (education, Experience, Certifications, Skills)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Web Development, Digital Media, Communications or a related field&mdash;or equivalent professional experience.
 </li>
 <li>
 Proven experience in digital content management, web management or as a webmaster,
 </li>
 <li>
 ideally within a higher education or nonprofit environment.
 </li>
 <li>
 Proficiency in front-end web technologies (HTML, CSS, JavaScript) and content management systems (e.g., WordPress, Drupal).
 </li>
 <li>
 Basic-to-intermediate graphic design experience using tools such as Adobe Photoshop, Illustrator, or Canva.
 </li>
 <li>
 Strong understanding of layout, typography, and visual hierarchy.
 </li>
 <li>
 Demonstrated experience collaborating with social media teams and contributing to integrated digital campaigns.
 </li>
 <li>
 Foundational knowledge of UX/UI principles and graphic content integration.
 </li>
 <li>
 Familiarity with SEO techniques, Google Analytics, and digital marketing tools.
 </li>
 <li>
 Understanding of website security protocols and performance optimization strategies.
 </li>
 <li>
 Excellent troubleshooting abilities and attention to technical and editorial detail.
 </li>
 <li>
 Ability to work both independently and collaboratively within cross-functional teams.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications (Education, Experience, Certifications, Skills)
 
 
 
 
 <ul>
 <li>
 Experience working within a structured editorial calendar or content governance framework.
 </li>
 <li>
 Familiarity with version control systems (e.g., Git).
 </li>
 <li>
 Experience supporting content marketing campaigns with landing pages, microsites, or rich media components.
 </li>
 <li>
 Advanced knowledge of web accessibility compliance and legal standards (e.g., WCAG 2.1, GDPR).
 </li>
 <li>
 Experience with CRM and e-commerce integration (e.g., Slate, Salesforce, WooCommerce).
 
 
 </li>
 </ul>
 The position&rsquo;s minimum starting salary is: $80 297. The offered salary will be determined by the applicant&rsquo;s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
 
 
 
 Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern&rsquo;s
 
 
 non-discrimination statement
 
 
 . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View
 
 
 additional information on the accommodations process
 
 
 .
 
</div>

Senior Digital Platforms Specialist

<div>
 
 Department:
 
 NUQ Info Technology
 
 
 
 Salary/Grade:
 
 ITS/75
 
 
 The User Support Specialist provides day-to-day support for technology services at Northwestern Qatar (NU-Q). The primary service areas supported by this support specialist are (1) Student, Faculty and Staff computer support; including operating system and application support. (2) NU-Qatar smart classroom support, (3) NU-Qatar teaching lab support, and (4) NU-Qatar application services support through support of the NU-Q approved applications. This support specialist also provides classroom support for videoconferencing and assists with personal videoconference services for NU-Qatar staff in concert with other Qatar IT staff.
 
 
 <ul>
 <li>
 Supports computing hardware and software applications for both the teaching and administrative needs of the NU-Q community. Applications include Microsoft Office Suite and Adobe Creative Suite. In addition, supports digital learning services for NU-Qatar faculty and students.
 </li>
 <li>
 Provides day-to-day support and maintenance for Apple based computer labs for instruction, including lab computer configuration management and software installation.
 </li>
 <li>
 Leverages endpoint management technology, primarily JAMF and KACE, for computer configuration management and software deployment.
 </li>
 <li>
 Supports faculty and staff use of room-based and desktop-based videoconference technologies.
 </li>
 <li>
 Provides training and daily support for Northwestern&rsquo;s application services, including various Microsoft cloud services (ex: SharePoint), the learning management system, and other application services added to the NU-Q IT supported software catalogue.
 
 
 </li>
 </ul>
 
 Minimum Qualifications And Competencies
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, engineering, science, communication, journalism or in a related field.
 </li>
 <li>
 Minimum 3 years of computing support experience and minimum 2 years experience as a project manager of a technical computing effort.
 </li>
 <li>
 Experience in technology training in a university or corporate setting.
 </li>
 <li>
 Excellent writing and spoken communication skills.
 </li>
 <li>
 Demonstrated experience setting up, maintaining, and troubleshooting desktop and laptop computers in the latest Windows and Apple environments.
 </li>
 <li>
 Academic computing lab planning, operations, and server administration experience for MacOS environments.
 </li>
 <li>
 User and classroom support of H.323 videoconference technologies. User support of A/V technologies (projector and LCD display), A/V control system technologies, and videoconference rooms.
 </li>
 <li>
 Demonstrated experience in the use and support of academic learning management systems, such as Canvas
 </li>
 <li>
 Previous experience with technical support of faculty in an instructional environment.
 </li>
 <li>
 Ability to work collaboratively within a team environment, being willing to assist in other areas of IT as required.
 </li>
 <li>
 Demonstrated leadership in projects that are designed for distributed education, media production activities, or course management services.
 </li>
 <li>
 Must be able to safely lift and carry items weighing up to 15 kilograms as part of regular job duties. Reasonable accommodations or assistance may be made to enable incumbents to manipulate higher weight.
 
 
 </li>
 </ul>
 
 Preferred Qualifications and Competencies:
 
 :
 
 
 <ul>
 <li>
 Advanced degree preferred.
 </li>
 <li>
 CompTIA A+ or Apple Mac Repair Certification preferred.
 </li>
 <li>
 Experience in endpoint management software, such as JAMF or KACE.
 </li>
 <li>
 Experience in managing university computing labs.
 </li>
 <li>
 Experience in conducting faculty training workshops for instructional or publishing applications.
 </li>
 <li>
 Experience in conducting student training workshops for software applications.
 
 
 </li>
 </ul>
 The position&rsquo;s minimum starting salary is: $51,346. The offered salary will be determined by the applicant&rsquo;s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
 
 
 
 Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern&rsquo;s
 
 
 non-discrimination statement
 
 
 . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View
 
 
 additional information on the accommodations process
 
 
 .
 
</div>

User Support Specialist Qatar

<div>
 
 Department:
 
 NUQ Marketing
 
 
 
 Salary/Grade:
 
 EXS/7
 
 
 Northwestern University in Qatar (NU-Q) is seeking a motivated and versatile
 
 Editor/Writer
 
 to support the university&rsquo;s storytelling, editorial, and content development efforts. The role is ideal for a strong communicator with excellent writing and editing skills, a collaborative mindset, and a keen interest in higher education, media, and the Global South.
 
 
 The Editor/Writer will work closely with colleagues across the Communications and Public Affairs team as well as internal stakeholders and partners to produce content that reflects NU-Q&rsquo;s academic strengths, research excellence, institutional values, and strategic priorities.
 
 
 
 Content Writing &amp; Development
 
 
 
 <ul>
 <li>
 Research and write content for multiple platforms including the NU-Q website, newsletters, social media, and brochures.
 </li>
 <li>
 Draft stories, news briefs, student and faculty profiles, speeches, institutional events, and internal announcements.
 </li>
 <li>
 Conceptualise, develop and produce institutional publications, periodicals and magazines
 </li>
 <li>
 Collaborate with content owners across academic and administrative units to ensure accurate, aligned messaging.
 </li>
 <li>
 Adapt content for different audiences including students, faculty, alumni, media, and the general public, as well as for multiple platforms such as long-form, periodicals, website, and social media.
 
 
 </li>
 </ul>
 
 Editing &amp; Quality Control
 
 
 
 <ul>
 <li>
 Edit and proofread content to ensure clarity, consistency, and alignment with NU-Q&rsquo;s editorial standards.
 </li>
 <li>
 Assist in maintaining tone and voice consistency across all institutional communications and platforms.
 </li>
 <li>
 Support content uploads and formatting using digital tools (such as CMS, social media platforms).
 </li>
 <li>
 Highly skilled with developing editorial styleguides, protocols applying a systematic approach to align multiple stakeholders.
 
 
 </li>
 </ul>
 
 Project &amp; Campaign Support
 
 
 
 <ul>
 <li>
 Contribute to major communications campaigns, institutional events, and internal initiatives by preparing talking points, web updates, or feature content.Support editorial planning and contribute to the management of NU-Q&rsquo;s editorial and content calendar.
 </li>
 <li>
 Collaborate with design, digital, and media colleagues to shape stories for web and social platforms.
 </li>
 <li>
 Ability to thrive in a fast paced academic environment.
 
 
 </li>
 </ul>
 
 Team Collaboration
 
 
 
 <ul>
 <li>
 Contribute to a collaborative and supportive team culture.
 </li>
 <li>
 Participate in regular team meetings and workshops.
 </li>
 <li>
 Support documentation and shared resources to enhance knowledge retention.
 
 
 </li>
 </ul>
 
 Other duties, as assigned by the Assistant Dean and senior leadership.
 
 
 
 
 Minimum Qualifications (education, Experience, Certifications, Skills)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Communications, Journalism, English, Media Studies, or a related field.
 </li>
 <li>
 5-10 years of relevant experience in writing, editing, or content creation.
 </li>
 <li>
 Excellent command of written English, with strong storytelling and grammar skills.
 </li>
 <li>
 Ability to write and edit for clarity, engagement, and tone consistency.
 </li>
 <li>
 Familiarity with content management systems and digital publishing.
 </li>
 <li>
 Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Preferred Qualifications (Education, Experience, Certifications, Skills
 
 
 
 <ul>
 <li>
 Grasp of Arabic language and experience in production of multilanguage periodicals, publications and digital products
 </li>
 <li>
 Experience in a university, newsroom, nonprofit, or marketing/communications environment.
 </li>
 <li>
 Astute knowledge of SEO, social media copywriting, and multimedia content development.
 </li>
 <li>
 Firm grasp of institutional messaging, editorial workflows and experience with developing policies, systems and protocols.
 </li>
 <li>
 Interest in higher education, the Global South, or international academic communities.
 
 
 </li>
 </ul>
 The position&rsquo;s minimum starting salary is: $63,079. The offered salary will be determined by the applicant&rsquo;s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
 
 
 
 Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern&rsquo;s
 
 
 non-discrimination statement
 
 
 . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View
 
 
 additional information on the accommodations process
 
 
 .
 
</div>

Editor/Writer, NUQ

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Northwestern University

ABOUT_COMPANY

Senior Digital Platforms Specialist

User Support Specialist Qatar

Editor/Writer, NUQ