Qureos Mentor

Novant Health

<div>What We Offer:
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Location:</b> Presbyterian Physicians Plaza, Huntersville ASC<br>
<b>Shift/Hours:</b> Full time, Monday - Friday, DAYS<br>
<b><i>OR experience needed</i></b></div><div></div><div><br>
Responsible for supervising and coordinating activities of nursing personnel and contract services in patient-care areas according to the policies, procedures, philosophy, and objectives of the facility. Participates in planning work of assigned areas and coordinates activities with all patient-care areas. Ensures that patient needs are met and evaluates area nursing care and performance. Works closely with ASC Administrator in coordinating patient-care service functions.</div><div></div><div><br>
May assume responsibilities for ASC Administrator in his or her absence. Assists the ASC Administrator with continuous quality improvement, safety, risk management, inservicing and education, personnel utilization, performance appraisals, resource usage and budget management, and maintenance of standards of care. Creates and maintains excellent working relationships with physician partners for the surgery center.</div><div></div><div><br>
The ASC clinical coordinator exhibits an exemplary level of dependability with respect to attendance, punctuality, ability to follow instructions and meet deadlines.</div>
What We're Looking For:
<ul><li><b>Education</b>: 4 Year / Bachelors Degree, preferred. B.S. in Nursing or related field, preferred.</li><li><b>
Experience</b>: Minimum of 3 years in a critical care or healthcare equivalent setting, required. Prior ASC or OP suite experience with leadership responsibility, preferred.</li><li><b>
Licensure/Certification: </b>Licensed as an RN in North Carolina, required. ACLS and PALS certification, preferred.</li><li><b>
Additional Skills (required): </b>Strong background in patient centric care; Experience with facilitating education and training; Must have the ability to complete assignments required for Medicare, TJC/AAAHC and other required organizations. Proficient in Microsoft Office, particularly WORD, Excel and Outlook. Experience in leadership roles; Strong ethical and moral character references; Language skills adequate for high-level written, interpersonal, and telephone communication. Accuracy and attention to detail without compromise of patient care.</li><li><b>
Additional Skills (preferred): </b>Proficiency in PowerPoint.</li></ul></div><div></div>

Clinical Coordinator (ASC)

<div>What We Offer:
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Sign-on Bonus and Relocation Assistance Available!</div><ul><li><b>
 </b><b>Schedule</b>: 7am-7pm, DayShift, Full-time</li><li><b>
Department</b>: Inpatient Behavioral Health</li><li><b>
Location</b>: Forsyth Medical Center</li></ul><div>
Forsyth Medical Centers inpatient behavioral health unit involves working with patients 18 and older who have primary psychiatric diagnoses. This may include de-escalating situations with patients that are voluntary or involuntarily committed.</div><div></div><div><br>
This unit focuses on reducing stigma related to the patient population and educating staff on treating mental health patients with the same approach as medical patients.</div><div></div><p><br>
Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.</p><p>
Come join a remarkable team where quality care meets quality service, in every dimension, every time.</p><div>
s.
</div>What We're Looking For:
<ul><li><b>Education:</b> High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred.<ul><li>
Graduate of an accredited school of nursing required. If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course.</li></ul></li><li><b>
Experience: </b>One year relevant experience, preferred.</li><li><b>
Licensure/Certification: </b>Current RN licensure in appropriate state, require</li></ul></div>

Registered Nurse

<div>What We Offer:
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The physical therapist provides skilled physical therapy services consistent with licensure as part of an interdisciplinary treatment team.</div>
What We're Looking For:
<ul><li><b>Education</b>: High School Diploma or GED, required. 4 Year / Bachelors Degree Graduate from an accredited PT program, required.</li><li><b>
Licensure/Certification: </b>Appropriate state PT license, required.</li></ul></div>

Physical Therapist

<div>What We Offer:
<div><b>
Join the Novant Health Team as a Phlebotomy Tech I!</b></div><div></div><div><b><br>
Positions available at: Wilmington/Leland clinics-</b><b> Ogden, Scott&rsquo;s Hill, Myrtle Grove, Brunswick Forest, 16</b><b>th</b><b> St., and Autumn Hall Clinics.</b></div><div><b>
Available shifts: Days- Hours can vary between 7:30am-5pm</b></div><div><b>
Available status: Full time, Part Time, and PRN - Also some roles will float between the clinics</b></div><div></div><div><br>
Bring your passion for patient care to Novant Health, where innovation, compassion, and teamwork drive everything we do. As a Phlebotomy Tech I, you'll safely collect and prepare blood samples from patients for testing, donation, or transfusion while following proper procedures and maintaining patient comfort. We offer a collaborative and supportive work environment.</div>
What We're Looking For:
<ul><li><b>Education:</b> High school diploma or GED, required.</li><li><b>
Experience:</b> One year of relevant phlebotomy experience, preferred.</li><li><b>
Additional skills required: </b>In NHmg setting, performs waived and moderate testing that meets TJC, CLIA and COLA regulations. Knowledge of current medical terminology to perform full range of laboratory tasks. Knowledge of medical terminology to communicate with medical staff regarding laboratory procedures. Skill in anticipating and reacting calmly to emergency situations. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, hospital staff and the public. Ability to follow written protocols. Ability to work independently. Ability to communicate clearly.</li></ul></div>

Phlebotomy Technician I

<div>What We Offer:
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Novant Health Internal Medicine Autum Hall Clinic is seeking a Patient Service Coordiantor III!</b></div><div></div><div><br>
Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.</div>
What We're Looking For:
<ul><li><div><b>Education: </b>High School Diploma or GED, required.</div></li><li><b>
Experience: </b>One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.</li><li><b>
Additional skills required: </b>Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.</li><li><b>
Additional skills preferred: </b>Proficient in use of all computer software utilized in practice.</li></ul></div>

Patient Services Coordinator III- Internal Medicine

<div>What We Offer:
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At Novant Health Menopause Care Charlotte, we offer competitive pay and a comprehensive benefits package designed to support our team members personally and professionally. Benefits begin on day one and include:</div><ul><li>
Day one medical, dental, and vision coverage</li><li>
Pre-paid tuition through Future Forward</li><li>
A predictable schedule</li><li>
Paid time off and paid parental leave</li><li>
Retirement savings with company match</li><li>
Well-being and mental health resources</li></ul>
What We're Looking For:
<ul><li><div><b>Education: </b>High School Diploma or GED, required.</div></li><li><b>
Experience: </b>One year of clerical experience in medical office setting, required.<ul><li>
Other related experience may be considered in lieu of medical office experience.</li></ul></li><li><b>
Additional skills required: </b>Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.</li><li><b>
Additional skills preferred: </b>Proficient in use of all computer software utilized in practice.</li></ul>
What You'll Do:
<ul><li>Provides exceptional front desk and patient registration support by welcoming patients professionally, verifying and updating demographic and insurance information, obtaining required documentation and signatures, and collecting copays or other patient balances accurately.</li><li>
Supports efficient patient flow through scheduling, check-in, and check-out functions, including follow-up appointment scheduling, insurance reverification, charge review, payment posting, daily close processes, and reconciliation of cash and other payments.</li><li>
Performs Epic work queue and revenue cycle support activities, including charge review, claim edits, follow-up, missing guarantor research, and denial correction to promote timely and accurate charge capture. Partners with providers, coders, and revenue cycle teams to resolve billing and insurance issues and responds professionally to related patient or staff inquiries.</li><li>
Provides general clerical and administrative support by answering telephones, routing calls, documenting messages, filing records, and assisting with other office support duties as needed. Cross-trains across administrative functions to maintain clinic operations and continuity.</li><li>
Promotes a collaborative, patient-centered environment through clear communication, teamwork, participation in meetings and process improvement efforts, and consistent demonstration of service excellence, professionalism, sound judgment, and organizational values.</li></ul></div>

Patient Services Coordinator III - Menopause Care

<div>What We Offer:
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Manages and provides leadership to all patient access onsite staff within all registration points for a specific facility. Responsible for effecting ongoing quality, productivity and efficiency by actively managing operations of designated areas within the Department of Patient Access. Responsible for identifying opportunities for process improvements and implementing the same. Responsible for interacting with CBO to expedite billing and Collections process work as facility liaison between hospital and CBO.</div>
What We're Looking For:
<ul><li><b>Education: </b>4 Year Bachelor's Degree, required.</li><li><b>
Experience:
</b><ul><li>Minimum 5 years&rsquo; experience in patient access, registration, billing, cash collections, insurance and/or pre-certification, or related experience in a revenue cycle medical environment, required.</li><li>
Minimum 3 years supervisory experience in a heath care environment, required.</li></ul></li><li><b>
Licensure/Certification/Registration: </b>Revenue Cycle Leader Accreditation by HFMA/NAHAM within one year of hire, required.</li><li><b>
Additional Skills Required: </b>All related regulatory/governing standards, policies, and procedures; application of safety and infection control policies and procedures; ability to develop job descriptions, learning plans, give and receive feedback, and coach and counsel staff; staffing, scheduling, and payroll processes; customer feedback and impact on core processes; delegation, team building, decision making, conflict management, change management skills; verbal and written communication skills that are sensitive to diversities among age groups, cultures, and educational levels. Ability to drive/travel to multiple locations/facilities as needed.</li><li><b>
Additional Skills Preferred: </b>Epic software experience.</li></ul>
What You'll Do:
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Leadership: Provides consistent and fair oversight. Seeks input of staff in decision making. Acts with honesty and integrity with employees and customers, showing and speaking with respect for the rights of others, human dignity, and local culture and Novant&rsquo;s mission, vision, and values. Seeks consensus and collaboration; doesn&rsquo;t seek compromise as an easy solution. Makes timely decisions based on an understanding of variations. Provides a positive managerial role model to subordinates<br>
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Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Provides progress updates to staff in a timely manner. Has regular dialogue with staff and peers. Utilizes effective communication methods to deliver information that improves quality of personal and organizational decisions. Shares responsibility for effective internal communications through a team approach. Seeks input from others and encourages different opinions. Uses meeting process in conducting departmental meetings. Responds to staff problems and suggestions in a timely manner. Sets aside time for &lsquo;open door&rsquo; conversation; Promotes and plans appropriate team building exercises. Incorporates activities and events within the department to enhance the work environment, celebrate the accomplishments of goals and positively impact employee morale.<br>
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Business Acumen: Maintains organizational policy and procedure, including rules of conduct. Ensures staffing and work assignments are balanced with workload requirements and budget capabilities. Ensures payroll processes are in place for areas of responsibilities and consistent with Novant standards. Ensures staff performance reviews are completed timely. Proficient with all compliance and regulatory components involved with patient insurance and healthcare organizations and ensures that Novant Health meets our standards as prescribed by governing bodies<br>
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Quality Improvement: Demonstrates knowledge of process improvement principles and applies appropriately to improvement activities. Monitors quality of core processes in the department. Collaborates with other departments or disciplines to achieve desired outcomes. Continuously improve processes and systems, ensures quality patient and guest relations. Manages the interdependence of processes both within and external to the department. Develops ways to strengthen processes that require coordination between functions within designated area of responsibility. Embraces change and shows imagination through creative solutions and is able to implement and demonstrate improvement<br>
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Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed.<br>
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Human Resources: Provides ongoing informal and formal feedback to direct reports consistent with organizational policies and procedures. Provides on-going and annual feedback on performance, including performance improvement plan. Assures completion of required credentialing /skills validation for competency assessment. Ensures staff compliance with organizational policy and procedure. Coaches and counsels employees to achieve success in their roles. Ensures compliance with business conventions and regulations. Facilitates activities to meet identified staff learning needs. Facilitates staff involvement in management of processes. Involves staff in decision making within area. Facilitates involvement on project/PI teams. Educates staff on annual Scheduling/Revenue Cycle changes and changes in regulatory and reimbursement requirements. Assists in the interviewing and selection process. Ensures staffing and work assignments are balanced with workload requirements and budget capabilities. Monitors and identifies opportunities to enhance productivity and efficiency in human and material resource utilization. Looks for ways to streamline the process to enhance the customer experience.<br>
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Financial: Manages positions within the department to achieve quality and productivity, and meet budget.</div></div>

Manager Patient Access

Join Novant Health and explore 36   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.