Qureos Mentor

Nowlun

<p></p><div><p>Nowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi Arabia, and beyond with real-time pricing that unlocks significant cost-savings opportunities.</p><p>
As we continue to grow, we are seeking a <b>Senior Customoer Success Executive </b>who will play a crucial role in strengthening client relationships and driving new business opportunities. If you are passionate about leveraging technology to simplify shipping complexities and provide clients with real-time data, we invite you to join our innovative team at Nowlun and contribute to the future of logistics.</p><p></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Identify and pursue new business opportunities within existing client accounts to drive revenue growth.</li>
<li>Ensure new businesses from one customers are landed smoothly within Nowlun's operation team</li>
<li>Manage and nurture relationships with key accounts to ensure high levels of client satisfaction and retention.</li>
<li>Collaborate with cross-functional teams to ensure seamless service delivery and address client needs effectively.</li>
<li>Utilize data analytics to provide strategic insights and recommendations to clients regarding their shipping and logistics needs.</li>
<li>Conduct regular account reviews to assess performance, identify areas for improvement, and discuss future goals with clients.</li>
<li>Develop and implement account engagement strategies that align with Nowlun's overall business objectives.</li>
<li>Stay updated on industry trends and developments to position Nowlun as a leader in digital freight forwarding.</li>
</ul><p><b>Requirements</b></p><ul>
<li>5+ years of experience in account engagement or operation within logistics (preferably in freight forwarding or a relevant field).
</li><li>Strong understanding of ocean freight processes and pricing structures.</li>
<li>Excellent communication and interpersonal skills with the ability to build rapport with clients.</li>
<li>Demonstrated ability to analyze data and provide actionable insights to clients.</li>
<li>Goal-oriented mindset with a track record of meeting or exceeding sales targets.</li>
<li>Proficiency in CRM software.</li>
<li>Bachelor&rsquo;s degree in Business, Logistics, or a related field is preferred.</li>
</ul><p><b>Benefits</b></p><ul>
<li>Join a team of exceptional talents and collaborate with inspiring colleagues who challenge and motivate you to excel.</li>
<li>Quarterly Bonus</li>
<li>Company Stock Options (we hire partners)</li>
<li>Private Health Insurance</li>
<li>Channel your passion into meaningful work at an organization committed to driving impact and unlocking the potential of an underexplored region.</li>
<li>Embrace opportunities to learn, grow, and expand your skills every single day.</li></ul></div>

Senior Customer Success Logistics Executive

<div><p>Nowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi Arabia, and beyond with real-time pricing that unlocks significant cost-savings opportunities.</p><p>
We are currently seeking a <b>Logistics Operations Team Leader</b> who will play a crucial role in our growth while overseeing the operations of our logistics team. This leadership position requires a strategic thinker who is passionate about improving supply chain efficiencies and leveraging technology to simplify complex shipping processes. As we continue to expand regionally and globally, the Logistics Operations Team Leader will be instrumental in guiding teams in optimizing our service offerings, enhancing customer satisfaction, and fostering operational excellence. If you are ambitious, driven, and want to be at the forefront of transforming the logistics industry, Nowlun is the place for you. Come join us in revolutionizing how businesses manage their supply chains!</p><p></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Lead and manage a team of logistics operators/seniors (import &amp; export), providing guidance, training, and support to ensure optimal performance and professional development.</li>
<li>Manage and strengthen relationships with existing customers, proactively addressing their needs, resolving any issues, and ensuring high levels of customer satisfaction</li>
<li>Monitor and analyze logistics performance metrics to identify areas for improvement.</li>
<li>Manage and strengthen relationships with existing suppliers and shipping lines, proactively developing services/solutions that fit our customer base development.</li>
<li>Ensure compliance with local and international regulations regarding shipping and freight forwarding.</li>
<li>Train, mentor, and support team members to foster their professional development.</li>
<li>Stay up-to-date with relevant regulations and ensure compliance within the department.</li>
</ul><p><b>Requirements</b></p><ul>
<li>High level of experience in freight forwarding (Dry, Reefer, and DG), with a strong understanding of customs procedures and regulations.</li>
<li>Proven experience in managing a team, with excellent leadership and people management skills, and strong problems-solving acumen.</li>
<li>Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, colleagues, and stakeholders.</li>
<li>Sound knowledge of freight forwarding software and systems.</li>
<li>Exceptional organizational and time management abilities, with the capability to prioritize tasks and meet deadlines.</li>
<li>Proactive and results-oriented mindset, with a drive to achieve targets and contribute to the growth of the department.</li>
<li>Hands-on experience with logistics software and technology solutions.</li>
<li>Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.</li>
</ul><p><b>Benefits</b></p><ul>
<li>Join a team of exceptional talents and collaborate with inspiring colleagues who challenge and motivate you to excel.</li>
<li>Quarterly Performance Bonus</li>
<li>Company Stock Options (we hire partners)</li>
<li>Private Health Insurance</li>
<li>Channel your passion into meaningful work at an organization committed to driving impact and unlocking the potential of an underexplored region.</li>
<li>Embrace opportunities to learn, grow, and expand your skills every single day.</li></ul></div>

Export Dry Operation Manager

Join Nowlun and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nowlun

ABOUT_COMPANY

Senior Customer Success Logistics Executive

Export Dry Operation Manager