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Nteractive Consulting & Events Ltd

<div><h4 class="jobSectionHeader"><b>About Nteractive</b></h4><p>
Location: Austin TX (Hybrid, office based with occasional home working)</p><p><br>
At Nteractive, we bring experiences to life. Whether it&rsquo;s global events, internal communications, or transformative campaigns, we help some of the world&rsquo;s biggest <b>technology and lifestyle enterprise brands</b> connect with their people in extraordinary ways.</p><p>
We are a global events and communications agency, delivering unforgettable experiences &mdash; from product launches and conferences to VIP programmes, exhibitions, digital campaigns, and internal communications.</p><p>
Our work sits at the intersection of creativity, technology, and human connection &mdash; and none of it happens without the right people and strong operational foundations behind the scenes.</p><p>
As we continue to grow our US presence, we&rsquo;re looking for a key hire to support both our people and business operations locally.</p><p>
We&rsquo;re looking for an experienced <b>HR &amp; Business Operations Manager (US)</b> to support our growing US team.</p><p>
This is a highly visible, hands-on role acting as the primary US partner for <b>People &amp; Culture and Operations</b>, ensuring strong HR practices, compliance with US employment law, and smooth day-to-day business operations.</p><p>
Reporting to the <b>Head of HR, People &amp; Culture</b>, with a dotted line into the <b>Senior Business Operations Manager</b>, you&rsquo;ll play a critical role in enabling a high-performing, well-supported workforce.</p><p></p><h4 class="jobSectionHeader"><b><br>
What you'll be doing</b></h4><p></p><p><b>
People &amp; Culture (HR)</b></p><ul><li>
Act as the first point of contact for US employees on HR matters</li><li>
Manage the full employee lifecycle (onboarding, performance, changes, offboarding)</li><li>
Partner with Talent Acquisition on US hiring processes</li><li>
Support managers with performance and employee relations matters</li><li>
Ensure compliance with US federal, state, and local employment laws</li><li>
Maintain accurate employee records and HR systems</li><li>
Manage the relationship with the PEO and ensure data accuracy</li><li>
Support benefits administration and employee queries</li><li>
Partner with Finance on payroll inputs and benefits-related processes</li></ul><p><b>
Business Operations (US)</b></p><ul><li>
Support day-to-day office and business operations in Austin</li><li>
Manage vendor and supplier relationships, contracts, and renewals</li><li>
Oversee equipment and operational support for employees</li><li>
Develop and maintain operational policies and guidelines</li><li>
Ensure alignment with global standards while meeting local needs</li><li>
Support internal travel and office-related logistics</li></ul><p><b>
Collaboration &amp; Continuous Improvement</b></p><ul><li>
Partner with US leaders and UK teams to ensure consistency and best practice</li><li>
Identify and implement process improvements across HR and operations</li><li>
Support audits, reporting, and compliance activities</li></ul><p></p><h4 class="jobSectionHeader"><b>
What you will bring</b></h4><p></p><ul><li>
Proven experience in an <b>HR Generalist, People Operations, or HR &amp; Operations role (US)</b></li><li>
Strong knowledge of <b>US employment law and HR best practices</b></li><li>
Experience supporting <b>multi-state workforces</b> (preferred)</li><li>
Experience in a <b>global or matrix organisation</b> (highly desirable)</li><li>
Strong organisational skills with excellent attention to detail</li><li>
A proactive, solutions-focused mindset with high levels of ownership</li><li>
Confidence working independently and across time zones</li><li>
Strong communication and stakeholder management skills</li><li>
Experience with HR systems and Microsoft Office tools</li><li>
Experience supporting business operations or office management</li></ul><p></p><h4 class="jobSectionHeader"><b>
Why you'll love working here</b></h4><p></p><ul><li>
Be part of a <b>growing global agency</b> expanding its US footprint</li><li>
Play a key role in shaping the US employee and operational experience</li><li>
Work closely with international teams across People &amp; Culture and Operations</li><li>
Collaborative, supportive, and fast-paced environment</li><li>
Opportunity to make a real impact as the business scales</li></ul><h3 class="jobSectionHeader"><b>
Benefits</b></h3><ul><li>
PTO &ndash; 20 days plus public holidays</li><li>
Summer Hours</li><li>
Birthday Day Off</li><li>
401k &ndash; access to fund for employer contributions</li><li>
Health Care &ndash; employee cover 100%, dependent cover 25%</li><li>
Dental &amp; Vision &ndash; 50% cover</li><li>
Life Insurance</li><li>
Health Advocacy Program</li><li>
Wellbeing &amp; Inclusion Initiatives including access to an EAP</li><li>
Family Leave &amp; Adoption Assistance</li><li>
Rewards &amp; Recognition incentives</li><li>
Volunteering Day</li><li>
Cell &amp; Wi-Fi allowance</li><li>
Generous Talent Referral Scheme</li><li>
Time Off in Lieu</li></ul><h3 class="jobSectionHeader"><b>
Additional requirements</b></h3><ul><li>
Primarily office-based in Austin (co-working space) with some flexibility</li><li>
Ability to collaborate across US and UK time zones</li><li>
Occasional domestic and international travel</li><li>
Right to work in the United States</li><li>
Minimum broadband speed: 25MB download / 2MB upload</li></ul><p><br>
If you&rsquo;re passionate about creating a strong employee experience while supporting business operations in a growing global company, we&rsquo;d love to hear from you.</p><p></p><h4 class="jobSectionHeader"><b>
About us</b></h4><p></p><div><p>
We are Experience Architects with an ambition to cultivate client trust and brand value.</p><p>
We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients.</p></div><div><p><br>
We are specialists in the technology sector. We create incredible live brand experiences &ndash; the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more.</p></div><br>
Our Commitment<br>
We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.</div><p></p>

HR & Business Operations Manager

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Nteractive Consulting & Events Ltd

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HR & Business Operations Manager