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NuSpine Chiropractic - Metro West

NuSpine Chiropractic, one of the country&rsquo;s leading healthcare companies, is seeking a part-time Membership Coordinator.This position requires applicants who want to work for a growing, national company with multiple locations throughout the valley. Every day, we assist people of all ages achieve their healthiest, pain-free life as possible. NuSpine offers private, personalized care in an efficient and affordable environment.Qualifications: You will be considered an ideal candidate if you have:<ul><li>An interest in gaining or already have excellent customer service experience.</li><li>Previous sales experience with strong sales skills.</li><li>A desire to be part of the patients&rsquo; healing journey.</li><li>A motivation to be part of a fun, dynamic and growing national healthcare company.</li></ul>Required skills:<ul><li>Social verbal and written communication skills.</li><li>Functional computer skills required, including MS Office programs.</li><li>High school diploma.</li></ul>Primary Job Expectations: The Membership Coordinator executes the new patient experience from the day they inquire about services through their continued months of care.The main objective: generate new patient leads, convert patient leads to new patients, maintain patient memberships and build patient relationships.Additional responsibilities include:<ul><li>Establishes and maintains effective retention of patients.</li><li>Conducts telephone inquiries/follow-up calls/texts and emails to all leads.</li><li>Conducts follow-up calls to new plan/package holders at 7- and 21-day marks.</li><li>Keeps leads organized in spreadsheets and tracks all points of contact.</li><li>Generates leads through community events such as health fairs, lunch and learns, pop-ups, etc.</li><li>Books leads for initial exam appointments.</li><li>Sends appointment reminders 24 hours prior to appointment.</li><li>Knowledgeable about NuSpine and chiropractic and able to answer all FAQs.</li><li>Able to explain we are a private pay clinic and the use of third-party financers is not allowed</li><li>Ability to sell the competitive advantages of NuSpine.</li><li>Must know the pricing options and plans.</li><li>Displays great customer service.</li><li>Leverage social media accounts in tandem with corporate to generate and contact leads.</li></ul>*Benefits:<ul><li>Bonuses for new leads, leads converted to memberships and ongoing referral program.</li><li>Potential for quarterly bonuses based on overall clinic performance.</li></ul>Job Type: Part-timePay: $17.00 - $19.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Membership Coordinator

Join NuSpine Chiropractic - Metro West and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NuSpine Chiropractic - Metro West

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Membership Coordinator