Qureos Mentor

Nugget Casino Resort

<p></p><div><div><b>FUNCTION:</b></div><div>
Deliver food and carry service trays while demonstrating exemplary guest service skills. This position requires individuals with the ability to be service-minded and committed to providing outstanding guest satisfaction.</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><br>
<div></div><ul><li>
Provide exemplary guest service during Banquets and special functions.</li><li>
Prepare sections and side stations, i.e., make sure tables are cleaned and set properly.</li><li>
Coordinate drink orders with bartenders to process drink orders correctly and in a timely manner.</li><li>
Monitor tables closely and be attentive to guests needs.</li><li>
Clear empty plates and glasses from tables and carry to bus carts.</li><li>
May be required to carry service tray to deliver and serve food and beverages to table.</li><li>
Coordinate with kitchen staff to collect orders efficiently, ensuring that guests orders with dietary needs are met.</li><li>
Ability to remain on your feet in a fast-paced environment for long periods of time, lifting, reaching, bending, and carrying up to 50 pounds occasionally.</li><li>
Complete all bussing attendant duties when required.</li><li>
Maintain positive attitude in high stress situations.</li><li>
Go the extra mile and follow through to ensure guest satisfaction.</li><li>
Must be able to work with diverse populations in a supportive and positive manner.</li><li>
Ability to diplomatically handle guest complaints.</li><li>
May be required to train others, educating on menu items and other aspects of the role.</li><li>
Prepare banquet facilities by setting up and breaking down chairs, tables, buffets, center pieces.</li><li>
Required to set up chinaware, silverware, glassware, and place settings according to guests&rsquo; specifications and the event.</li><li>
Must be flexible and willing to work a varied schedule.</li><li>
Using the Nugget&rsquo;s system of recognition, recognize team members who are going &ldquo;above and beyond.&rdquo;</li><li>
Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.</li><li>
Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike.</li><li>
Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager.</li><li>
Always maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.</li><li>
Regular predictable attendance is required.</li><li>
Other duties and responsibilities as assigned.</li></ul><div></div><div><b><br>
REPORTING RELATIONSHIP:</b> Banquet Captain</div><div></div><div><b><br>
MINIMUM REQUIREMENTS:</b></div><div>
Must be at least 21 years of age.</div><div></div><div><b><br>
EDUCATION LEVEL:</b></div><div>
High School diploma or equivalent is required.</div><div></div><div><b><br>
LANGUAGE:</b></div><div>
Effectively communicate with others both verbally and in written form using the English language.</div><div></div><div><b><br>
EXPERIENCE:</b></div><div>
Minimum 1 year of serving experience in a Banquets, Catering, or fine dining environment.</div><div></div><div><b><br>
SPECIAL SKILLS:</b></div><div></div><div><b><br>
LICENSE/CERTIFICATION:</b></div><div>
Alcohol Awareness Certification is required.</div><div></div><div><b><br>
PHSYICAL DEMANDS AND WORK ENVIRONMENT:</b></div><div>
Ability to walk, stand, or sit for long periods of time.</div><div>
Ability to lift, and move product up to 50 lbs.</div><div>
Fine finger manipulation.</div><div>
Work environment may include smoke and variable temperature, lighting, and noise levels.</div><div>
Work may be performed indoors and outdoors during special events.</div></div><p></p>

Banquet & Catering Food Server On Call Varied Shifts

Join Nugget Casino Resort and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nugget Casino Resort

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Banquet & Catering Food Server On Call Varied Shifts