Abrar Admin

NW Natural Lighting Inc.

About Us Beehaven Inc. is a family-owned specialty contractor serving residential and commercial customers across the Puget Sound. We&rsquo;re a small, growing team based in Edmonds, WA, committed to delivering excellent service and innovative solutions.Position Overview We are seeking a dependable, detail-oriented Sales &amp; Operations Coordinator with a strong focus on CRM management and reporting. This role supports our sales, installation, and leadership teams by maintaining CRM data integrity, creating advanced Excel reports, coordinating scheduling, and assisting with internal CRM questions.This is a hands-on role requiring excellent organizational skills, strong Excel expertise, and the ability to communicate clearly with teammates at all levels. The ideal candidate is tech-savvy but practical, comfortable juggling multiple responsibilities in a fast-paced environment.What You&rsquo;ll DoCRM &amp; Reporting Support: <ul><li>Maintain and update customer and job data in ServiceTitan and BuilderTrend</li><li>Build and manage Excel reports and dashboards using formulas, PivotTables, and macros</li><li>Extract, clean, and format data for leadership presentations</li><li>Track KPIs, sales performance, lead conversion, and scheduling metrics</li></ul>Scheduling &amp; Coordination:<ul><li>Schedule consultations and coordinate installation calendars</li><li>Communicate schedule updates with field teams and sales reps</li><li>Ensure CRM data aligns with scheduling and dispatch activities</li><li>Assist showroom staff and sales team with sales calls, being able to provide accurate information about our products</li></ul>Internal CRM Support:<ul><li>Serve as the go-to resource for CRM-related questions and troubleshooting</li><li>Train and assist teammates with CRM workflows and tools</li><li>Document CRM processes and create simple guides or SOPs</li></ul>Additional Support:<ul><li>Provide phone and showroom sales support as needed</li><li>Assist the marketing team with Tradeshow preparation and presentations of products to interested parties</li><li>Assist with operational tasks such as pricing updates and material tracking</li></ul>What We&rsquo;re Looking For<ul><li>3+ years of experience in operations support, scheduling, or sales coordination</li><li>Advanced Excel skills including formulas, macros, and PivotTables</li><li>Experience with CRM systems like ServiceTitan, BuilderTrend, or similar platforms</li><li>Strong organizational skills and attention to detail</li><li>Clear and professional communication skills</li><li>Ability to manage multiple tasks and prioritize effectively</li><li>Construction or home services industry experience is a plus</li><li>Ability to work on-site in Edmonds, WA, Monday&ndash;Friday, 8 AM&ndash;5 PM</li></ul>Bonus Skills<ul><li>Experience supporting or implementing CRM systems</li><li>Familiarity with data automation or integration tools</li><li>Experience preparing reports or presentations for senior leadership</li></ul>Job Type: Full-timePay: $28.00 - $34.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>Operations Support: 2 years (Required)</li><li>Microsoft Excel: 3 years (Required)</li><li>Metrics Reporting: 2 years (Required)</li><li>CRM Data Management: 2 years (Required)</li><li>CRM software: 2 years (Required)</li><li>Inside Sales: 3 years (Required)</li><li>Dispatching: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Driver License (Required)</li></ul>Ability to Commute:<ul><li>Edmonds, WA 98026 (Required)</li></ul>Work Location: In person

Sales and Operations Dispatch Coordinator (CRM & Reporting Focus): $28-$34/hour

Join NW Natural Lighting Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NW Natural Lighting Inc.

About Company

Sales and Operations Dispatch Coordinator (CRM & Reporting Focus): $28-$34/hour