Qureos Mentor

NYC Health + Hospitals

NYC Health + Hospitals is an integrated health care system serving New York City, providing a comprehensive range of services including hospitals, neighborhood health centers, long-term care, nursing homes, and home care. As the public safety net health care system, it aims to deliver quality, affordable care to over one million New Yorkers annually across more than 70 locations. The system is recognized for its commitment to health equity and community benefit, ensuring accessible healthcare for all residents.

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.</p><p>
NYC Health + Hospitals/Correctional Health Services is one of the nation&rsquo;s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation&rsquo;s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City&rsquo;s criminal justice reform efforts.</p><p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><div><div><br>
</div><p><br>
<b>8:00 A.M &ndash; 4:00 P.M</b></p><p><b>
Days: Mon-Fri</b></p><p><b>
Various Location at Rikers Island</b></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Rikers Island</b></p><p>
Since 2016, Correctional Health Services (CHS) has been the direct provider of health care in the New York City jails. Deeply committed to human dignity and patient rights, CHS is part of the NYC Health + Hospitals system and is a key partner in the City&rsquo;s efforts to reform the criminal-legal system. Our in-jail clinical services include medical, nursing, and mental health care; pharmacy services; substance-use treatment; social work; dental and vision care; discharge planning; and reentry support.</p><p><b>
Position Overview</b></p><p>
Under supervision of the Site Medical Director, the Physician Assistant will provide comprehensive, compassionate, and thoughtful care to our patients in the New York City jail system. The Physician Assistant will provide general primary care including conducting histories and physicals, diagnosing and treating acute and chronic illnesses, and evaluating the need for consult services</p><p><b>
Responsibilities include:</b></p><ul><li>
Diagnose and treat acute and chronic illnesses. Evaluate the need for consult services and submit the prioritized consult when indicated.</li><li>
Complete comprehensive histories and physicals on all new admissions including documentation of problem list, diagnosis, orders (e.g. labs, imaging and referrals) and ordering appropriate medications where applicable.</li><li>
Evaluate patients requesting sick call, schedule follow-ups and update medication orders.</li><li>
Update problem lists and reconcile patient orders at all visits.</li><li>
Implement plans for patientcare utilizing protocols approved by the Medical Director and/or treatment plans reflecting the current standard of care.</li><li>
Request radiology exams, lab tests, EKGs when clinically indicated and interpret these results based on clinical findings and in consultation with supervisors where appropriate.</li><li>
Review all specialty consults and hospital returns to ensure that the standard of care is met and recommendations of the consultant are implemented.</li><li>
Perform chart reviews and summaries for patients transferring facilities including updating problem lists, rewriting medication orders, and reconciling orders and consults as needed.</li><li>
Generate special needs referrals and documentation as needed (for patients with (disabilities, dietary restrictions, heat sensitivity, or other relevant flags).</li><li>
Teach patients about their medical conditions and treatments; counsel on risks and benefits of different treatment decisions; witness, sign, and document patient refusals of care.</li><li>
Ensure that all progress notes and orders are signed before the end of the shift.</li><li>
Respond to emergencies in a timely and professional manner.</li><li>
Notify the staff MD and Urgicare about 3 hour runs and EMS activation.</li><li>
Complete special housing rounds when assigned.</li><li>
Be familiar with quality of care and population health indicators. Take appropriate action to meet</li><li>
or exceed standards.</li><li>
Maintain clinical competency by participating in all CME and CHS training and in-service requirements.</li><li>
Maintain your schedule as directed with particular attention to punctuality and timely notification of absences.</li><li>
Adhere to policies and procedures of CHS and be familiar with them by reviewing them as needed.</li><li>
Complete tasks as delegated by a Site Medical Director or other supervising clinical team member.</li><li>
Maintain and provide documentation of all required credentials.</li><li>
Maintain professional attitude and appearance.</li><li>
Adhere to Occupational Health Services requirements.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>1. Valid license and current registration to practice as a Physician Assistant issued by the New York State Education Department (NYSED); and
<br>
2. Current certification issued by the National Commission on Certification of Physician Assistants (NCCPA); and
<br>
3. One (1) year of full-time, satisfactory clinical experience as a Physician Assistant; and
<br>
4. Possession of a valid Life Support certification (e.g., Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS)) is required in the appropriate practice area through the American Heart Association (AHA) within sixty (60) calendar days of appointment to the title.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Department Preferences</b></h2>
<div>
<div></div><div><ul><li>Experience working with patients in a skilled nursing facility or other residential setting</li><li>
Experience working with patients who have serious mental illness</li><li>
Experience working with patients who carry substance use diagnoses; knowledge of harm reduction approaches to care; and familiarity with medications to treat opioid use disorder</li><li>
Experience leading quality improvement initiatives</li><li>
Understanding of trauma-informed care</li><li>
Skilled in patient-centered shared decision making</li><li>
Skilled in communicating risks and benefits of clinical interventions and assessing capacity to make informed decisions.</li><li>
Active BLS and ACLS certifications</li><li>
Infection Control Certification</li><li>
Excellent interpersonal communication skills and ability to work collaboratively within a multidisciplinary team, as well as with NYC DOC staff</li><li>
Flexible disposition</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p></div></div></div></div></div><p></p>

Physician Assistant L II - CHS

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city&rsquo;s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>9:00 A.M &ndash; 5:00 P.M</b></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p>Purpose of Position:</p><p>
Under direction of executive or senior leadership, serves as Senior Executive Secretary with considerable latitude of initiative and judgment. Performs highly confidential and exceptionally difficult, complex and responsible secretarial work. May perform designated administrative assignments and serve as a confidential aide.</p><p>
Essential Duties and Responsibilities:</p><p>
1. Manages executive communications, including ensuring all correspondence is handled in a timely manner.</p><p>
2. Plans, coordinates, and oversees high-level meetings, conferences, and events. Takes and distributes minutes of proceedings, prepares comprehensive agendas and makes all necessary meeting arrangements.</p><p>
3. Screens and determines priorities of telephone calls, messages, and incoming materials and routes to appropriate personnel and/or departments.</p><p>
4. Prepares and/or edits correspondence and confidential reports. Maintains and manages all confidential files and records. Develops and implements efficient filing systems and ensures the security of sensitive information.</p><p>
5. Provides administrative support by relieving the health care executive of complex administrative duties. Demonstrates comprehensive knowledge of NYC Health + Hospitals&rsquo; policies, practices, and procedures.</p><p>
6. May supervise administrative/clerical personnel assigned to the executive office. Plans and reviews work assigned.</p><p>
7. Serves as key liaison between senior leadership support staff within NYC Health + Hospitals and external stakeholders. Manages sensitive professional relationships and facilitates effective communication.</p><p>
8. Performs related work, as assigned.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>1.Associate&rsquo;s degree from an accredited college or university with specialization in Secretarial Science,Office Administration or Technology, Business Administration or related areas of study and three (3)years of executive administrative assistant experience; or,<br>
2.High school diploma or its educational equivalent, approved by a State&rsquo;s Department of Education or arecognized accrediting organization and five (5) years of experience, as described in &ldquo;1&rdquo; above; or,<br>
3.A satisfactory equivalent combination of education, training and experience. However, all candidates must have a minimum of a four-year high school diploma or its educational equivalent. A Bachelor&rsquo;s degree may be considered equivalent to four (4) years of relevant professional experience as described in &ldquo;1&rdquo; above.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p><div><b><i>
Note: Candidates selected for a position are required to come to NYC as part of their onboarding.</i></b></div></div></div></div></div></div>

Senior Executive Secretary

<div>
 <strong>
  Marketing Statement
  <br/>
  <br/>
 </strong>
 NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city&rsquo;s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
 <br/>
 <br/>
 At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
 <br/>
 <br/>
 <strong>
  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 Purpose of Position:
 <br/>
 <br/>
 Under supervision, with some latitude for independent judgement and initiative, participates, coordinates and implements one or more Human Resources functions, such as recruitment, confidential background investigations, onboarding, benefits and leaves administration, off boarding, employee relations, learning and development, personnel compliance and records management. Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participates in recruitment activities, including career fair planning, preparing and posting employment or volunteer opportunities, reviewing applications, informing hiring managers of qualified candidates, and scheduling interviews.
  </li>
  <li>
   Ensures that applicable positions are filled through the civil service testing and selection process, including staffing and attending hiring events and participating in interviews, while maintaining compliance with all relevant civil service and NYC Health + Hospitals laws, rules and regulations.
  </li>
  <li>
   Facilitates or coordinates the onboarding of new hires and transfers by ensuring completion of confidential background investigations and that all necessary documents and information have been reviewed and submitted, including civil service processing, fingerprints, work/education verification, review of employment documents, and completion of associated data entry; promptly informs supervisors of inconsistencies or concerns.
  </li>
  <li>
   Maintains the accuracy and integrity of the Human Capital Management system data by confidentially, accurately and efficiently reviewing and processing employment transactions (e.g., promotions, salary adjustments, transfers), and issues corresponding notifications.
  </li>
  <li>
   In collaboration with appropriate departments and/or teams, implements, coordinates, and monitors training activities and other developmental opportunities for employees, including new employee orientation programs and annually required trainings; may analyze training needs and propose recommendations.
  </li>
  <li>
   Investigates, resolves and/or appropriately redirects employee requests for payroll assistance, employee relations support, and/or guidance related to other issues, as necessary.
  </li>
  <li>
   Recruits, screens and facilitates placement of candidates for employment, and participates in recruitment events, as needed.
  </li>
  <li>
   Coordinates the monitoring and maintenance of performance management programs and records, ensuring that evaluations are completed in accordance with applicable procedures; provides notifications and assistance to employees and supervisors, as needed.
  </li>
  <li>
   Maintains regulatory compliance by ensuring the accurate completion and periodic auditing of Human Resources and background records; issues prompt notifications regarding inconsistencies and employee credential expirations; prepares related reports, as necessary.
  </li>
  <li>
   Administers employee benefit plans and programs, and assists employees with options, enrollment, and changes.
  </li>
  <li>
   Coordinates the confidential collection, analysis, and presentation of workforce-related data, including recruitment/retention reporting.
  </li>
  <li>
   Actively participates and successfully completes training in all human capital management systems, including all required annual refresher trainings to ensure continued proficiency and compliance.
  </li>
  <li>
   May participate in special projects to determine the effectiveness of various Human Resources programs, and may engage in policy studies involving alternatively proposed programs, policies and procedures.
  </li>
  <li>
   May be responsible for managing the Human Resources Department&rsquo;s front desk/reception area, including answering phones, providing information, distributing and collecting confidential Human Resources information.
  </li>
  <li>
   Performs other related transactional Human Resources and/or administrative support tasks confidentially, as necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree from an accredited college or university in Human Resources Management, Business Administration, Public Relations, Healthcare Administration, Psychology, Communications or a related discipline; or
  </li>
  <li>
   Associate&rsquo;s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or a related discipline; and two (2) of relevant experience in human resources or personnel administration, employee relations, learning and development, talent acquisition, customer service (involving dispensing information and resolving customer concerns), or in a related function requiring strong interpersonal, communication, and leadership skills and proficiency with technology, such as database management, Outlook, Peoplesoft, Oracle and other Microsoft Office applications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Department Preferences
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Working knowledge of Google Docs
  </li>
  <li>
   Adobe Professional
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
</div>


Human Resources Associate

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>Lincoln Medical and Mental Health Center is one of New York City&rsquo;s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women&rsquo;s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>7:00 A.M &ndash; 7:00 P.M</b></p><p><b>
37.5 Weekly Hours</b></p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:</p><p>
Under supervision, provides professional nursing care to patients/clients within an assigned unit. Diagnoses and treats responses to actual or potential health problems by means of nursing methods and techniques such as case-finding, health teaching, health counseling and provision of care supportive to and restorative of life and well-being.</p><p><b>
Examples of Typical Tasks</b>:</p><p>
1. Identifies and discriminates between physical and psycho-social signs and symptoms. Selects and performs those therapeutic measures which are essential for effective execution of the nursing regimen for assigned patients/clients.</p><p>
2. Develops, implements and continuously evaluates the nursing regimen for assigned patients/clients.</p><p>
3. Records and maintains nursing care plans and progress notes on patients/clients to ensure continuity of care.</p><p>
4. Interprets and reports responses of patients/clients to appropriate members of the health team.</p><p>
5. Participates with interdisciplinary health team members to plan a comprehensive patient care program.</p><p>
6. Determines and assigns those components of the nursing regimen which may be carried out by allied nursing personnel.</p><p>
7. Provides teaching, guidance and direction to allied nursing personnel in rendering patient care.</p><p>
8. Participates in defining, implementing, maintaining and interpreting standards of nursing practice.</p><p>
9. Participates in departmental and interdisciplinary conferences pertaining to policies and procedures affecting nursing practice.</p><p>
10. Participates in determining conditions, resources and policies essential to the delivery of nursing care services.</p><p>
11. Participates in development and maintenance of a system of evaluation of nursing care, practices and<br>
procedures, including evaluation of nursing personnel.</p><p>
12. Interprets philosophy and objectives of agency and Nursing Department to patients/clients, families and other groups.</p><p>
13. Maintains professional competence through participation in continuing education and other appropriate learning experiences.</p><p>
14. Performs other professional nursing activities as delegated by nursing service administration.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>1. A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and<br>
2. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).<br>
Special Note:<br>
For assignments in Post-Acute Care ONLY, individuals meeting the following criteria may also be considered for appointment: Graduation from a nursing education program registered by the New York State Education Department (NYSED) as licensure qualifying for Registered Professional Nurse (RN) and has applied for licensure as an RN. These unlicensed individuals may be employed to practice under the immediate and personal supervision of a NYS licensed, currently registered, RN for up to 90 days immediately following graduation pending receipt of a limited permit, which selected candidates must apply for and receive within the same 90-day period. Once a limited permit is received, individuals can practice nursing, under the immediate and personal supervision of a NYS licensed, currently registered, RN at a NYC Health + Hospitals health care setting for up to one (1) year from the date of issuance of the limited permit. In addition, must hold or obtain through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Salary Compensation</b></h2><div><br>
<div><div>
</div><p>In addition to base compensation, you may also receive the following based on collective bargaining:</p><p>
An annual education differential if you currently possess an appropriate degree in nursing or an allied health discipline from an accredited college or university, as listed below:</p><ul><li>
Bachelors in allied health discipline = $900</li><li>
Masters in allied health discipline = $1,200</li><li>
Bachelors of Science in Nursing (BSN) = $1,800</li><li>
Masters of Science in Nursing (MSN) = $2,000</li><li>
Doctorate in Education, Nursing Practice or PhD in Nursing (DNP) = $2,500</li></ul><p>
An annual certification differential ranging from $1,878 up to $4,878 if you currently hold appropriate certifications that are nationally recognized in the discipline or area of specialization for which you are employed.</p><p>
An annual nursing experience differential ranging from $987 up to $8,190 for up to 10 years of experience if you have outside nursing experience as a Staff Nurse.</p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p></div></div></div></div></div>

Staff Nurse-Emergency Services,Adults

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>NYC Health + Hospitals/Coler is a certified 815-bed nursing facility with a 5-Star CMS Quality Rating located on Roosevelt Island, nestled between Manhattan and Queens. Coler offers long term and subacute care, rehabilitation, and a dedicated memory care unit, comprised of 150 beds featuring an acclaimed music and memory program. The facility features a robust rehabilitation therapy program with expansive gym space for residents. Coler also offers full time physician staff, psychiatry, dental services, an onsite 8-chair dialysis den for hemodialysis, and on-site medical clinics to meet the clinical needs of its residents.</p><p>
From more than 600 Nursing Homes in New York, Coler ranks #10 in <i>Newsweek&rsquo;s Best Nursing Homes in New York</i> <i>2026</i>; earned a high-performance rating for Long-Term Care and Short-term Rehabilitation from <i>U.S. News &amp; World Report&rsquo;s Best Nursing Homes in America 2026</i>; and received a 2024 Silver Beacon Award for Memory Care.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>8:00 A.M &ndash; 4:00 P.M</b></p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:</p><p>
This position is an integral part of the health care setting service and the incumbent receives assignments from the appropriate employee in charge of patient and messenger escort, in accordance with the operational procedures determined by health care setting leadership. Transports patients to and from the Nursing Service and all other patient areas for specialized treatment and examinations as a primary function, but will also perform such other duties as required.</p><p><b>
Examples of Typical Tasks</b>:</p><p>
1. Obtains patient escort assignments and schedules from a designated Dispatcher/Supervisor, Service Department and reports to Nurse-in-Charge.</p><p>
2. Introduces self to patient, explains the nature of the trip, and escorts the patient to and from the Nursing Service to a designated area until someone else assumes responsibility for the patient or given another assignment by the Nursing Supervisor and reports back to the Dispatcher/Supervisor, Service Department.</p><p>
3. Transports patients by wheelchair, stretcher, bed or stretcher-bed, and escorts ambulatory patients, including those with intravenous apparatus to and from various nursing units, x-ray, scheduled therapies, various clinics, other diagnostic and therapeutic units, transfers, discharges, religious and recreation centers within the healthcare setting, accompany children to school within.</p><p>
4. Maintains control of patients&rsquo; charts and releases same only to authorized personnel.</p><p>
5. Maintains records of patient transport activities including the time a patient is picked-up, time of patient&rsquo;s arrival at a specified area and time of patient&rsquo;s return to the Nursing Service.</p><p>
6. Places patients in and out of wheelchair, stretcher, bed, and morgue tray and obtains assistance, if necessary. Positions patents on tables in such areas as x-ray, P.T., etc. and uses Hoyer lifters and other patient lifting devices.</p><p>
7. Escorts newly-admitted patients to designated areas in the health care setting complex and assists them in storing their luggage, packages, clothing and other items.</p><p>
8. Transports bodies and/or assists Mortuary Caretaker in transporting same to the mortuary and places in refrigerator and, when necessary, searches D.O.A.&rsquo;s, completes the required D.O.A.&rsquo;s reports, transports fetus, amputated parts or other specimen to morgue; delivers specimens, charts, x-rays, etc. to and from specified area (such as O.R., wards, laboratories, etc.).</p><p>
9. Responsible for the ready availability, upkeep and cleanliness of wheelchairs, stretchers, stretcher beds and morgue trays, sterilization of incoming patients&rsquo; clothing and other items, when required.</p><p>
10. Performs such other duties as are necessary, when assigned (e.g., collect and deliver regular and emergency requisitions for x-ray, electrocardiograph, basal metabolism, physiotherapy and other diagnostic tests and treatments, assists with transporting various equipment and supplies and other messenger assignment).</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>Elementary school graduation or equivalent ability to effectively communicate with patients; Ability to keep simple clinical records.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p></div></div></div></div></div>

Nurse Aide (Transport Escort)

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city&rsquo;s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>9:00 A.M &ndash; 5:00 P.M</b></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Functional Assignment:</b></p><p>
Under supervision, provides Level 1 support for NYC Health + Hospitals. Focuses on delivering timely and effective assistance to end-users emphasizing developing strong communication, problem-solving, and customer service skills, while gaining foundational knowledge of IT best practices within a healthcare setting. Monitors and answers phone calls, live chat interactions, email messages, service portal support, and auto-triggered request queues during their assigned tour (I, II or III). Provides real-time Service Desk coverage to meet service level requirements and exceed end-user expectations.</p><p><b>
Examples of Typical Tasks:</b></p><p>
1. Assists in receiving, prioritizing, documenting, and resolving Level 1 Interactions, Incidents, Service Requests (Tasks/Catalogs), and Work Order tickets under guidance.</p><p>
2. Maintains detailed and standardized documentation within all tickets to enable seamless collaboration and knowledge transfer across the team.</p><p>
3. Provides Level 1 support to end-users, striving to resolve issues at the first point of contact with mentorship from senior team members.</p><p>
4. Serves as a single point of contact for users regarding Service Desk activities, including Interactions, Incidents, Service Requests (Tasks / Catalogs), and Work Orders.</p><p>
5. Triages, tracks, and monitors tickets, ensuring accurate transfers and escalations, adhering to Service Level Agreements (SLAs).</p><p>
6. Assists in providing support for application-related issues and requests.</p><p>
7. Contributes in providing a positive customer experience by meeting expectations and building trust in resolution processes.</p><p>
8. Contributes to the ongoing improvement of the Service Desk processes and procedures.</p><p>
9. Develops and maintain technical knowledge on all IT technologies.</p><p>
10. Performs duties that may be primarily remote, and may need to report to the office with a 48-hour notice for operational needs, and/or training purposes. Works flexibly across various locations and shifts as required by operational needs.</p><p>
11. Participates in special projects as assigned and perform other duties as required.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>Assignment Qualification Requirements:<br>
1. Bachelor&rsquo;s degree from an accredited college or university in Industrial Engineering, Systems, Industrial Management, Business Administration or related disciplines; or,<br>
2. Two years of technical training or education beyond the High School level, with a minimum of two years of full-time, paid experience in the field of industrial engineering, systems analysis, methods and procedures, work simplification, cost reductions, Electronic Data Processing (EDP) data processing applications, forms designs and control; or,<br>
3. A satisfactory combination of the above.<br>
<br>
Assignment Qualification Preferences:<br>
1. A minimum of High School diploma or educational equivalent and four (4) years of service desk or technical support experience.<br>
<br>
Required Knowledge Areas, Skills, Abilities, and other Qualifications:
<br>
1. Understanding of ServiceNow.<br>
2. Understanding of remote desktop tools (Bomgar).<br>
3. Basic Hardware and Software Troubleshooting.
<br>
4. Customer service skills and strong documentation skills<br>
<br>
Equipment/Machines and Software Operated:<br>
1. General office equipment (e.g., computer, scanner, printer, phones).</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Department Preferences</b></h2><div><br>
<div><div>
</div><div>Required Knowledge Areas, Skills, Abilities, and other Qualifications:</div><div>
1. Understanding of ServiceNow.</div><div>
2. Understanding of remote desktop tools (Bomgar).</div><div>
3. Basic Hardware and Software Troubleshooting.</div><div>
4. Customer service skills and strong documentation skills.</div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p><div><b><i>
Note: Candidates selected for a position are required to come to NYC as part of their onboarding.</i></b></div></div></div></div></div></div>

Junior EITS Service Desk Analyst

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>Lincoln Medical and Mental Health Center is one of New York City&rsquo;s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women&rsquo;s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>4:00 P.M &ndash; 12:00 A.M; </b><i>Rotating Weekends &amp; Holidays</i><b>. *[35 Hours per Week.]</b></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:</p><p>
Under direct supervision, performs clinical laboratory procedures that encompass the scope of practice of a clinical laboratory technician, in accordance with Article 165 of the New York State Education Law. All personnel perform related work as required.</p><p>
Under direct supervision of a clinical laboratory technologist, supervisor or director, as appropriate, with limited exercise of independent judgment, performs clinical laboratory procedures and examinations.</p><p><b>
Examples of Typical Tasks</b>:</p><p>
1. Obtains, collects, and accessions specimens and labels with name, date, and source. Stores and preserves specimens and disposes of completed specimens.</p><p>
2. Prepares specimens and performs or assists in the performance of routine tests and analyses, employing standard controls in accordance with stipulated procedures utilizing manual or automated techniques.</p><p>
3. Prepares reagents and media according to prescribed formula. Maintains upkeep of designated laboratory instruments before and after usage.</p><p>
4. Records results and submits reports of diagnostic tests, utilizing safeguards such as delta checks and quality control.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>1. Valid certification as a clinical laboratory technician or a limited permit issued by the New York State Education Department (NYSED).<br>
<br>
Specid Note:<br>
1. Successful completion of an appropriate training program for phlebotomy (satisfactory to the laboratory director) must be completed prior to an individual performing such work.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p></div></div></div></div></div>

Clinical Laboratory Technician I-Chemistry

Join NYC Health + Hospitals and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.