Abrar Admin

NYCM Insurance

<div>The Talent Acquisition Business Unit Manager provides leadership in the areas of recruiting and onboarding. They are responsible for the daily operations of the recruiting business unit, including creating and maintaining consistent and fair policies and procedures for each area under their leadership. The Talent Acquisition Business Unit Manager will work with the HR team to ensure compensation and benefit offerings are competitive so NYCM is able to attract talent.

The Talent Acquisition Business Unit Manager provides tactical leadership to the applicable Business Unit within the People Development Division, exhibiting high level leadership skills as outlined in the NYCM Leadership Success Profile (LSP). The incumbent is responsible for the daily operations of the Business Unit and assists the Division Manager in defining the direction of the activities within the Business Unit. Must demonstrate expert knowledge of the positions within the Division and is ultimately responsible for the decisions made by the Supervisors and any other direct reports within the Division. Ensures compliance with Best Practice review and coaching; provides evaluation guidance; works with division partners (supervisory teams and division management) to fulfill performance objectives and reporting; develops and executes assigned action plans.

Duties &amp; Responsibilities:
<ul>
<li>Assists the Division Manager in carrying out the corporate strategic plans (KST), long term goals, and short-term goals.</li>
<li>Works with the Division Manager by providing input for decision making, obtaining and communicating feedback/challenges.</li>
<li>Communicates why, where, and how we are getting there/meeting the long-term and short-term goals.</li>
<li>Exhibits mostly a tactical perspective; priorities that the Division Manager has defined as most important and develops the plans to make them happen (the &ldquo;how&rdquo; we are getting there).</li>
<li>Responsible for the daily operations of all the areas of Business Units within the teams and priorities within each unit.</li>
<li>Allocates resources to the most important projects and initiatives.</li>
<li>Assists in carrying out the divisional budget.</li>
<li>Makes hire/fire/salary decisions for the Business Unit within the Division.</li>
<li>Develops, cultivates, mentors, coaches, and evaluates the Supervisors and any other direct reports under his/her direction.</li>
<li>Monitors, analyzes, and ensures activities within the Business Unit meet expected company standards/goals.</li>
<li>Communicates results to Division Manager, other Business Unit Managers as applicable, and other NYCM divisions.</li>
<li>Measured on results expected.</li>
<li>Promotes and upholds the positive image of our corporate values.</li>
<li>Actively participates in and promotes collaboration across teams.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in field(s) applicable to Division/Business Unit management OR 5+ years of demonstrated experience in leading, coaching, and mentoring teams.</li>
<li>Experience in the applicable Division/Business Unit field preferred.</li>
<li>3+ years experience and knowledge as a Supervisor in applicable field is preferred.</li>
<li>Business Unit Managers are required to have completed NYCM&rsquo;s internal leadership programs, including Employee Enrichment Journey (EEJ1) and Employee Enrichment Journey (EEJ2), and the Leadership Development Program (LDP), or be enrolled in LDP within one year of hire.
<ul>
<li>External hires must complete required leadership programs, Employee Enrichment Journey (EEJ), Employee Enrichment Journey (EEJ2), and the Leadership Development Program (LDP).
</li>
</ul></li></ul>Skills &amp; Qualifications:
<ul>
<li>Excellent leadership skills.</li>
<li>Ability to motivate Supervisors and any direct reports.</li>
<li>Excellent interpersonal and verbal/written communication skills.</li>
<li>Able to execute effectively, build strong teams, and lead change with courage.</li>
<li>Loyal, genuine, passionate, and committed to the cause.</li>
<li>Trusting, honest, transparent, and sincere.</li>
<li>Fosters genuine relationships and connections.</li>
<li>Inspires a shared vision.</li>
<li>Empowers others.</li>
<li>Excellent computer proficiency and technical aptitude.</li>
<li>Excellent organizational and prioritization skills.</li>
<li>Excellent attention to detail, accuracy.</li>
<li>Ability to make accurate, timely decisions.</li>
</ul>
Market Range: L2 / 40 hours per week / 3 days in office per week

Salary: $94,525 - $141,788 (*Based on experience)
Accepting applications through: 5/4/26</div>

Talent Acquisition Business Unit Manager (Hybrid)

<div>The Auto Physical Damage Examiner manages the auto claim process, including customer experience, coverage verification, investigation, evaluation, and disposition of the claim in compliance with applicable insurance regulations and NYCM&rsquo;s best practices. They Assess customer needs and develop solutions to meet and/or exceed the customer&rsquo;s expectations throughout the claim process.

Duties &amp; Responsibilities:
<ul>
<li>Manage claims involving all types of auto physical damage, including total loss, repairable, glass, towing/roadside assistance, and rental.</li>
<li>Manage cycle times and experience through thorough file review and timely disposition.</li>
<li>Establish scope of coverage, determine loss exposure, and set appropriate reserves.</li>
<li>Conduct thorough file investigations, gathering all necessary information needed to bring the claim to a resolution.</li>
<li>Issue settlement payments within the scope of coverage and authority.</li>
<li>Evaluate and establish liability against the NYCM policyholder in accordance with state negligence laws.</li>
<li>Negotiate with customers on partial settlements.</li>
<li>Identify opportunities for subrogation and refer files for recovery.</li>
<li>Evaluate double insured files for negligence and transfer financial responsibility to the appropriate policyholder.</li>
<li>Evaluate, negotiate, and settle incoming subrogation claims.</li>
<li>Identify fraud indicators, submit appropriate SIU referrals, and direct any necessary investigation.</li>
<li>Work with assigned vendors to ensure they are meeting our expectations on each claim.</li>
<li>Testify in court hearings on behalf of NYCM and our customers.</li>
<li>Serve as a panelist with Arbitration Forums, hearing cases and rendering decisions on intercompany disputes for other carriers.</li>
<li>Effectively communicate and establish connections with the customers during the claim process.</li>
<li>Professional handling of incoming and outgoing customer phone calls.</li>
<li>Professional written communications such as emails, texts, requests for information or coverage letters.</li>
<li>Guide customers through the claim process, ensuring that they are informed at all stages.</li>
<li>Manage customer concerns/complaints, developing solutions to remedy the experience and meet the customer&rsquo;s needs.</li>
<li>Other duties as assigned.</li>
</ul>
Requirements:
<ul>
<li>High School Diploma</li>
<li>1 year of customer facing experience</li>
</ul>
Skills &amp; Qualifications:
<ul>
<li>Knowledge of basic insurance principals.</li>
<li>Good personal computer skills including electronic mail and record keeping.</li>
<li>Customer service orientation.</li>
<li>Good written and verbal communication skills.</li>
<li>Ability to multi-task, prioritize and manage time effectively.</li>
<li>Strong negotiation skills.</li>
<li>Critical thinking, problem solving and decision-making skills.</li>
<li>Ability to work within a team or independently with minimal direct supervision.</li>
<li>Willingness to continue professional development.</li>
<li>Positive and professional attitude with ability to influence and support change.</li>
</ul>
Market Range: 5 / 40 hours per week / 2 days in office

Salary: $44,885-$69,821

Accepting applications through: 5/4/26</div>

Auto Physical Damage Examiner (Hybrid)

<div>The Data Engineer (Hybrid) is responsible for transforming data into a format that can be easily analyzed through the design and implementation of methods to improve data reliability and quality. They will combine raw information from various sources to create consistent and machine-readable formats. In addition to develop, maintain, and test infrastructures for data generation, extraction, and transformation for predictive modeling.

Duties &amp; Responsibilities:
<ul>
<li>Build the infrastructure required for optimal extraction and transformation from a wide variety of data sources.</li>
<li>Build and optimize &lsquo;big data&rsquo; pipelines, architectures, and datasets to be used across the organization.</li>
<li>Understand and translate complex business priorities into clearly defined technical/data specifications for implementation.</li>
<li>Support other team members on data initiatives and ensure optimal data delivery architecture consistency throughout ongoing projects.</li>
<li>Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.</li>
<li>Implement processes and systems by coding, testing, and debugging to monitor data quality, and ensure accuracy of production data.</li>
<li>Collaborate with analytics and business teams to improve data models that feed business intelligence tools to increase data accessibility and fostering data-driven decision making across the organization.</li>
<li>Work closely with business architecture, IT, and analytic teams to help implement an end-to-end data strategy from data ingest to output into business tools.</li>
<li>Work with Modeling Analyst to data mine and extract key identifiers coming from unstructured, free format datasets.</li>
<li>Collaborate across multiple business functions to combine several aspects (such as rating and competition) of predictive modeling results into one analytical dashboard.</li>
<li>Expand knowledge in multiple programming languages and software.</li>
<li>Monitor developments in data transformation and storage to remain current with respect to new approaches and methods utilized within the data science industry.</li>
<li>Complete internal and external coursework to further develop programming skills and business knowledge.</li>
<li>Other duties as assigned.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in computer science, statistics, math, or related field or equivalent combination of education and experience.</li>
<li>2 years of experience in a data science and/or programming related field.</li>
<li>Work experience with relational databases and query authoring.</li>
<li>Experience supporting and working with cross-functional teams in a dynamic environment.</li>
<li>Experience developing data pipelines for warehouses/lakes.</li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>Basic knowledge of business processes and analytical support systems.</li>
<li>Basic knowledge of Radar or similar software.</li>
<li>Advanced working knowledge of analytical tools including SQL, SAS, Python and/or R.</li>
<li>Working knowledge of big data tools such as Databricks, Apache Spark, and Hadoop</li>
<li>Strong project management and organizational skills.</li>
<li>Strong coding skills.</li>
<li>Analytical with the ability to distill, structure, and draw insight from large amounts of data.</li>
<li>Strong problem-solving skills.</li>
<li>Ability to deal with ambiguity and operate in a fast-paced and rapidly changing environment with competing project priorities.</li>
<li>Self-directed, forward thinking, ability, and desire to learn.</li>
<li>Comfortable supporting data needs of multiple teams, systems, and products.</li>
<li>Ability to communicate clearly, effectively, and concisely, both verbally and in written form.</li>
<li>Ability to work in an open team environment.</li>
<li>Ability to foster relationships with peers</li>
</ul>
Market Range: 13 / Exempt / 40 hours per week / Hybrid - 2 Days in Office

Salary: $79,756 - $132,926

Accepting applications until: 4/30/26</div>

Data Engineer (Hybrid)

Join NYCM Insurance and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NYCM Insurance

About Company

Talent Acquisition Business Unit Manager (Hybrid)

Auto Physical Damage Examiner (Hybrid)

Data Engineer (Hybrid)