Qureos Mentor

NymCard

<div>
 
 
 Our Company
 
 
 
 NymCard&rsquo;s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions, and manage payment operations with just one integration and one partner.
 
 
 We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers and each other by bringing the best talent together to do the best quality work we can.
 
 
 
 
 
 
 
 
 
 The Role
 
 
 
 We are hiring a
 
 Head of Product Solutions
 
 to lead NymCard&rsquo;s solutions consulting and pre sales function. You will own
 
 solution architecture
 
 for strategic deals, shape scope and commercials with Sales, and ensure clean handovers into delivery. You will standardize discovery, proposals, and SOWs so each opportunity moves from idea to implementation with clear assumptions, estimates, risks, and decision records.
 
 
 
 
 
 You will manage a team of solution architects and business analysts, coach them on client discovery, API design reviews, and integration patterns, and maintain a library of reusable
 
 solution blueprints
 
 for card issuing, tokenization, KYC, 3DS, settlement, and reconciliation. You will partner with Product and Engineering on roadmap fit, create reference implementations and demo environments, and ensure every commitment is feasible, secure, and compliant.
 
 
 Success looks like predictable win rates, accurate effort estimates, fewer change orders, faster time to live, and customers who know exactly how their programme will work before build starts.
 
 
 
 
 
 
 
 
 
 What you will do
 
 
 <ul>
 <li>
 Own
 
 solutions strategy
 
 and operating rhythm for discovery, design, proposals, and sign offs.
 </li>
 <li>
 Lead client
 
 discovery and scoping
 
 . Map use cases, data flows, and dependencies across KYC, issuer processing, authorization, webhooks, and reporting.
 </li>
 <li>
 Produce decision ready
 
 solution designs
 
 . Context and sequence diagrams, data models, API interaction patterns, and non functional requirements such as performance and resilience.
 </li>
 <li>
 Create and maintain
 
 solution blueprints
 
 for common programmes. Consumer and corporate issuing, tokenization, 3DS, card controls, funding models, settlement and reconciliation.
 </li>
 <li>
 Run
 
 RFP and proposal
 
 responses. Write technical sections, clarify assumptions, define acceptance criteria, and align commercials with effort and risk.
 </li>
 <li>
 Define
 
 SOWs
 
 with entry and exit criteria, responsibilities, timelines, and change control.
 </li>
 <li>
 Partner with Product on
 
 roadmap fit
 
 and gap assessments. Propose configuration or build options with pros, cons, and estimates.
 </li>
 <li>
 Maintain
 
 demo and reference
 
 environments that showcase key flows and provide sample payloads and Postman collections.
 </li>
 <li>
 Guide security and compliance considerations with clear requirements for
 
 PCI DSS
 
 , data protection, and scheme obligations.
 </li>
 <li>
 Support Sales through
 
 executive presentations
 
 and hands on technical sessions that unravel complexity without overcommitting.
 </li>
 <li>
 Set
 
 estimation standards
 
 . Use historicals and complexity drivers to forecast effort and reduce variance.
 </li>
 <li>
 Track pre sales to delivery
 
 handover quality
 
 . Ensure signed scope, configurations, and risks are documented and accessible to project teams.
 </li>
 <li>
 Build the team. Hire, coach, and set quality bars for discovery notes, diagrams, proposals, and SOWs.
 </li>
 <li>
 Publish concise
 
 weekly MI
 
 . Funnel coverage, win loss analysis, scope risks, estimate accuracy, and time to live.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 <ul>
 <li>
 
 12 plus years
 
 in solutions consulting or solution architecture for
 
 payments, issuing, or fintech
 
 , including leadership of a pre sales or solutions team.
 </li>
 <li>
 Strong grasp of
 
 API first products
 
 and integration patterns. Comfortable with REST, JSON, OAuth and OIDC, webhook design, idempotency, and error handling.
 </li>
 <li>
 Deep understanding of
 
 card issuing
 
 processes. KYC and onboarding, authorization and risk controls, tokenization and 3DS, card controls, settlement and reconciliation, reporting.
 </li>
 <li>
 Proven experience producing clear
 
 diagrams, proposals, and SOWs
 
 with crisp assumptions and acceptance criteria.
 </li>
 <li>
 Ability to balance
 
 commercials and delivery
 
 . Translate scope to effort and cost, protect unit economics, and set realistic timelines.
 </li>
 <li>
 Confident using tools such as
 
 Postman
 
 and OpenAPI docs for client working sessions, and Jira or Confluence for records.
 </li>
 <li>
 Credible communicator with executives and engineers. Able to challenge requirements, simplify choices, and secure decisions.
 </li>
 <li>
 Organized, reliable, and comfortable operating with limited guidance across multiple concurrent opportunities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Bonus Points
 
 
 <ul>
 <li>
 
 Hybrid working model:
 
 In-office collaboration for design reviews, workshops, and team days, with flexible remote time for deep work. Clear expectations on core hours and availability.
 </li>
 <li>
 
 Ownership and growth:
 
 Small teams and direct access to decision makers. End-to-end responsibility for your area, support for certifications and learning, and progression based on outcomes.
 </li>
 <li>
 
 Cross-border exposure:
 
 Work with clients and partners across MENA and beyond. Gain hands-on experience with schemes, banks, and regulators, and broaden your domain expertise.
 </li>
 <li>
 
 Real product and business impact:
 
 Build for a live issuing platform used by fintechs. See measurable results on performance and revenue within weeks, and celebrate wins backed by data.
 </li>
 </ul>
</div>

Head of Product Solutions

<div>Our Company 
NymCard&rsquo;s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorize transactions and manage payment operations with just one integration and one partner. 
We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers AND each other by bringing the best talent together to do the best quality work we can. 
By staying true to our core values: Respect, Transparency, Collaboration, Quality, Speed, Courage, NymCards strives to build a global team as diverse as the markets we serve. It is a very exciting time to join NymCard and as our Business grows, you and your opportunities will grow with it. To Learn more about NymCard visit our Website and LinkedIn. 
The Role 
The ideal candidate will provide our first line of defense against fraudsters and bad actors. To support both our clients and their end consumers and work closely with the customer support, compliance, and technology teams. Nymcard provides 24/7 fraud monitoring and support for our clients and requires the highest standards of probity and diligence in this team. 
Main Duties &amp; Responsibilities 
<ul>
<li>
Monitor transactions across fraud monitoring applications on a rotational shift covering 24/7.</li>
<li>Analyze &amp; assess the Fraud alerts to act accordingly.</li>
<li>Suggest applying new fraud rules or editing/freezing existing ones based on the fraud cases encountered.</li>
<li>Investigate a fraud case by collecting facts &amp; arguments.</li>
<li>Submit Fraud Case report to management.</li>
<li>Conduct a transaction flow study outside the automated fraud monitoring applications when necessary.</li>
<li>Continuous coordination with the different fraud reporting channels such as Chargeback team, Payment System alerts, Acquirers&hellip;</li>
<li>Reporting any system anomaly encountered outside the Fraud scope.</li></ul> 


About You: 
<ul>
<li>
Excellent communication skills, both written and orally in English and Arabic</li>
<li>At least 1 years&rsquo; experience of fraud monitoring (preferably Issuing) and response with a bank or similar financial services organization</li>
<li>Knowledge of fraud regulation in the Middle East and North Africa</li>
<li>Understanding of fraud processes with Visa and Mastercard</li>
<li>Strong interpersonal, organizational skills and a team player</li>
<li>You have a positive can-do attitude and a flexible approach.</li>
<li>Excellent analytical skills and detail oriented</li>
<li>You have the ability to learn new technology/systems/applications quickly.</li></ul> 


Why Work With Us 
<ul>
<li>
At NymCard, it&rsquo;s not just about technology &mdash; it&rsquo;s about people. We believe a great culture isn&rsquo;t something you list on a job post, it&rsquo;s something you experience every day. And that&rsquo;s exactly what we&rsquo;ve built here.</li>
<li>We focus on creating an environment where people feel supported, valued, and excited about the work they do. You&rsquo;ll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.</li> 
</ul>
What we offer: 

Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential. 
<ul><li>
</li>
Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right. 
<li>
</li>
A culture that feels good. No complicated hierarchies, no endless approvals &mdash; just candid feedback, open conversations, and a team that genuinely cares. 
<li>
</li>
<li>Celebrating wins together. Whether it&rsquo;s closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.</li> 
</ul>
If you&rsquo;re looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way &mdash; we&rsquo;d love to meet you.</div>

Fraud Analyst

Join NymCard and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NymCard

About Company

Head of Product Solutions

Fraud Analyst