Qureos Mentor

OCCIDENTAL SHARJAH GRAND

<div><div><b>Reservation Agent can speak Russian.</b><br>
<br>
We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers&rsquo; questions, making travel suggestions, and booking rooms and tickets.<br>
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<b>KEY RESPONSIBILITIES:</b></div><ul><li>
Processes reservations by mail, telephone, or central reservation systems referral.</li><li>
Processes reservations from all booking sources such as the sales office, hotel departments, travel agents, etc.</li><li>
Knows the type of rooms available as well as their location and layout.</li><li>
Knows the selling status, rates, and benefits of all packages plans.</li><li>
Knows the credit policy of the hotel and how to code each reservation.</li><li>
Creates and maintains reservation records by date of arrival and alphabetical listing.</li><li>
Determines room rates based on the selling tactics of the hotel.</li><li>
Prepares letters of confirmation.</li><li>
Communicates reservation information to the front desk.</li><li>
Processes cancellations and modifications and promptly relays this information to the front desk.</li><li>
Understands the hotel's policy on guaranteed reservations and no-shows.</li><li>
Processes advance deposits on reservations.</li><li>
Tracks future room availabilities on the basis of reservations.</li><li>
Helps develop room revenue and occupancy forecasts.</li><li>
Prepares expected arrival list for front office use.</li><li>
Assists in preregistration activities when appropriate.</li><li>
Monitors advances deposit requirements.</li><li>
Handles daily correspondence. Responds to inquiries and makes reservations as needed.</li><li>
Makes sure that files are kept up to date.</li><li>
Maintains a clean and neat appearance and follow grooming standards at all times.</li><li>
Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.</li><li>
Walk around with the client and ensuring that they secure whatever services they are in need of.</li><li>
Getting information about areas of interest in order to target more clients in particular seasons.</li><li>
Making arrangements for clients travel programs.</li><li>
Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.</li><li>
To be aware of all front office procedures and assist with reception duties when required.</li><li>
To be fully aware of and adhere to health and safety, fire and bomb threat procedures.</li><li>
Willing to undertake any reasonable request made by management in any other areas of the house.</li><li>
Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.</li><li>
Configuring rates on the hotels property management system.</li></ul><div>
</div><div><b>
PREREQUISITES:</b></div><div><b>
Education:</b></div><ul><li>
High school graduate or equivalent.</li><li>
Must speak, read. Write, and understand the primary language used in the workplace.</li><li>
Must be able to speak and understand the Russian language used by the guests who visits the hotel.</li></ul><div>
</div><div><b>
Experience:</b></div><div>
Previous hotel-related experience desired. Experience in Hotel software and their functionalities.<br>
Apply with CV to sharjahgrand.hrm@occidentalhotels.com</div></div>

Reservation Agent

<div><div><b>Key responsibilities of the role are:</b></div><ul><li>
Support Chef de Partie or Head Chef in the daily operation and work.</li><li>
Knowledge of Asian Cuisine according to the menu specifications by the Head Chef.</li><li>
Keep the work area at all times in hygienic conditions according to the rules set by the hotel.</li><li>
Control Meat stock and Meat cost specially in Asian dishes.</li><li>
Prepare the daily mise-en-place and food production in main kitchen section.</li><li>
Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes, and preparation techniques.</li><li>
Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control.</li><li>
You should have a professional kitchen apprenticeship or chef training course and previous experiences in quality establishments along with good culinary and all types of meat cutting skills. The ability to communicate in English and a proven track of food preparation, presentation and preservation knowledge are essential.</li></ul><div><br>
<b>
Requirements:</b></div><ul><li>
Thorough experience with hot Asian food preparation cuts.</li><li>
Good working knowledge of accepted sanitation standards and health codes.</li><li>
Able to handle work in a fast-paced environment.</li><li>
Candidates with at least 2-3 years' experience.</li></ul><div><br>
<b>
Salary: </b>AED 1500 to AED 1800 + Food + Accommodation + Visa + Medical Insurance.<br>
May apply with CV to sharjahgrand.hrm@occidentalhotels.com</div></div>

Commi I - Butcher

<div><div>The Assistant Restaurant Manager assists in implementing the business plan of the Outlet. He will be involved in outlet level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. He is also responsible for the revenue generation of the outlet.<br>
<br>
<b>Key Performance:</b></div><ul><li>
Administer purchasing and receiving procedures.</li><li>
Conduct food and beverage hygiene audit.</li><li>
Conduct orientation and training.</li><li>
Conduct staff performance assessment process.</li><li>
Contribute to innovation process within own scope of work in the business unit.</li><li>
Facilitate compliance with legislative and regulatory requirements.</li><li>
Lead team to implement change.</li><li>
Manage and implement business continuity plans.</li><li>
Manage outlet equipment maintenance.</li><li>
Manage staff training.</li><li>
Managing the online customer experience.</li><li>
Monitor income and expenses according to the budget.</li><li>
Provide information to the management for better decision making.</li><li>
Provide quality service to achieve targeted CRS.</li></ul><div><br>
<b>
Salary: </b>AED2,200/- to 2,500/-<br>
Candidates with atlease 1-2 years experience may apply with CV to sharjahgrand.hrm@occidentalhotels.com</div></div>

Assistant Restaurant Manager

Join OCCIDENTAL SHARJAH GRAND and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OCCIDENTAL SHARJAH GRAND

About Company

Reservation Agent

Commi I - Butcher

Assistant Restaurant Manager