Qureos Mentor

OceanFirst Bank

<div><p>OceanFirst Bank is seeking a new Part-Time Teller at our Margate, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.</p>
<p>
</p><p>At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.</p><p><br>
Great benefits include: professional growth opportunities, employee perks &amp; discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!</p><div><br>
<p><br>
<b>About the Role</b></p>
<p>
Accurately process Bank transactions for banking customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives.</p><p><br>
<b>
What You Will Do</b></p>
<ul><li>Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.</li></ul>
<ul><li>Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.</li></ul>
<ul><li>Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.</li></ul>
<ul><li>Processes deposits and withdrawals.</li></ul>
<ul><li>Cashes checks in accordance with Bank's policy.</li></ul>
<ul><li>Processes loan payments and other receivables.</li></ul>
<ul><li>Issues money orders and bank checks.</li></ul>
<ul><li>Processes payments to various &quot;club&quot; accounts.</li></ul>
<ul><li>Identifies and refers potential NEST clients to the appropriate source.</li></ul>
<ul><li>Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.</li></ul>
<ul><li>Processes incoming mail transactions.</li></ul>
<ul><li>Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.</li></ul>
<ul><li>Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.</li></ul>
<ul><li>Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.</li></ul>
<ul><li>Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.</li></ul>
<ul><li>Participates in the Branch Incentive Program.</li></ul>
</div>Requirements:
<p><b>What We Expect of You</b></p>
<ul>
<li>Excellent service, interpersonal and communication skills, with the ability to focus on customers' needs promptly in a courteous and professional manner.</li>
<li>Ability to cross-sell Bank products.</li>
<li>Detail oriented and highly accurate with the ability to multi-task.</li>
<li>Basic personal computer user skills and ability to be trained to efficiently operate banking system.</li>
<li>Strong basic math ability.</li>
<li>Must be able to work flexible schedules in accordance with the needs of the branch.</li>
</ul><div><b>Your Qualifications</b></div>
<ul><li>High School Diploma or equivalent is required.</li>
<li>Minimum of 1-year prior cash handling, with previous teller related experience preferred</li>
</ul><div><b>Internal and External Contacts</b></div>
<ul><li>Internal contact with inter-branch personnel.</li>
<li>External contact with existing business and retail customers.</li>
</ul><div><b>Working Conditions/Physical Requirements</b></div>
<p>
Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required<b>. </b>Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.</p></div>

Teller (Part-Time)

<div><div><p>OceanFirst Bank is seeking a new Full Time Personal Banker at our Tinton Falls, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.</p><p><br>
At OceanFirst Bank, each one of our employees plays an important role in fulfilling the mission and taking responsibility to execute daily tasks in alignment with our core values. Together we foster an environment of respect, and professionalism that makes OceanFirst a great place to work and do business.</p><p><br>
Great benefits include: professional growth opportunities, employee perks &amp; discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!</p><div><br>
<p><br>
<b>About Your Role</b></p>
<p>
Accurately process routine financial transactions for banking customers with an emphasis on personalized quality service. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives. Assess customer needs and effectively sell appropriate banking products and services. Provide banking services ensuring the highest level of quality service is provided to current and prospective customers.</p><p><br>
<b>
What You Will Do</b></p>
<ul><li>Greets customers warmly and professionally. Utilizing consultative selling and profiling techniques, assists new and existing customers to select appropriate products and services to meet their needs.</li></ul>
<ul><li>Balances and proves cash drawer and work daily to ensure minimum teller difference and controllable loss performance standards are achieved. Attends to night deposit vault, ATM, ITM, coin machine as needed.</li></ul>
<ul><li>Daily outbound calling to customers and prospects to promote Bank, Wealth and NEST products and services.</li></ul>
<ul><li>Meets and exceeds annually, all assigned sales goals for Bank products and referral goals for NEST and digital products.</li></ul>
<ul><li>Proactively sells all Bank products and services to deepen and preserve relationships, based on customer need.</li></ul>
<ul><li>Identifies sales opportunities for Debit Cards, Credit Cards, Wealth and Trust services as well as other strategic sales goals as directed by management.</li></ul>
<ul><li>Solicits new consumer loan applications, processes applications, and closes loans.</li></ul>
<ul><li>Receives and responds to all customer inquiries concerning Bank services, interacting with all internal departments to ensure customer satisfaction.</li></ul>
<ul><li>Performs account and record maintenance duties as directed.</li></ul>
<ul><li>Provides notary services if licensed.</li></ul>
<ul><li>Processes deposits, withdrawals, loan payments, cashes checks, and all other teller transactions, in accordance with Bank's policy.</li></ul>
<ul><li>Serves as Branch Supervisor if directed by management.</li></ul>
<ul><li>Assists with related branch office functions as directed by the Branch Manager.</li></ul>
<ul><li>Proficient in the migration of customers to the digital channels of the Bank.</li></ul>
<ul><li>Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed</li></ul>
<ul><li>Participates in the Branch Incentive Program.</li></ul>
<ul><li>Ensures compliance with all regulations governing the banking industry, as well as employment and labor laws, agency guidelines and organization policies.</li></ul>
<ul><li>Manages the compliance requirements for the Retail Branch to ensure files are maintained in accordance with regulations.</li></ul>
<ul><li>Ensures that all staff members meet compliance and disclosure requirements and are cross trained in all.</li></ul>
</div></div><p></p>Requirements:
<p><b>What We Expect of You</b></p>
<ul>
<li>Excellent sales and service.</li>
<li>Strong basic math skills.</li>
<li>Excellent interpersonal and verbal communication skills and an attention to detail with strong organizational skills and a basic knowledge of opening new accounts, i.e. checking, savings, etc.</li>
<li>Computer literacy, moderate typing skills and knowledge of standard office equipment, including calculator.</li>
<li>Working knowledge of bank products, services and software or ability to be trained and quickly learn.</li>
<li>Mastery of operational Teller aspects.</li>
<li>Must be able to work flexible schedules in accordance with the needs of the branch.</li>
</ul>
<p><b>Your Qualifications</b></p>
<ul>
<li>High school diploma or equivalent is required.</li>
<li>2-3 years' experience in a direct customer service capacity, with 1-year prior cash handling, preferably in a retail banking environment, teller related experience preferred.</li>
<li>Prior experience in sales capacity, preferably in a retail banking environment.</li>
<li>Valid NMLS Registration required.</li>
</ul>
<p><b>Internal and External Contacts</b></p>
<ul>
<li>Internal contact with managers, inter-branch and departmental personnel as well as outside vendors</li>
<li>External contact with existing customers and prospects of the Bank.</li>
</ul>
<p><b>Working Conditions/Physical Requirements</b></p>
<p>
Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required<b>. </b>Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.</p></div><p></p>

Personal Banker

<div><p>OceanFirst Bank is seeking a new Branch Engagement Banker (platform sales) at our Bayside, NY branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.</p>
<p>
At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.</p>
<p>
Great benefits include: professional growth opportunities, employee perks &amp; discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!</p>
<div>
<div><div><div><div><p><b>ABOUT THE ROLE</b></p></div></div><div><br>
<div>
<p>Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives. Responsible for partnering with the Branch Manager and facilitating the sales environment that will result in the achievement of assigned sales and product growth goals through relationship acquisition and expansion with existing and prospected customer relationships. Internally and externally focused on building awareness, increasing knowledge levels and team member engagement that will result in increased qualified activities to drive sales production. Provide banking services ensuring the highest level of quality service is provided to current and prospective customers.</p>
</div>
</div><br>
</div></div><p><b>WHAT YOU WILL DO</b></p>
<ul><li>Fosters a relationship banking environment by utilizing consultative selling and profiling techniques to recommend appropriate products and services to new and existing customers to meet their needs and deepen and preserve the banking relationship.</li></ul>
<ul><li>Assists the Branch Manager in contributing to the continuous growth of the branch by actively identifying new business development opportunities. Solicits new business and consumer loan applications, processes applications, and closes loans.</li></ul>
<ul><li>Build and maintain a positive and motivating sales environment: Conducts sales huddles/meetings regularly, provides one-on-one coaching and training, assures that all team members have the necessary tools and resources, implements, and shares best practices, success stories and all key information discussed on weekly debrief calls.</li></ul>
<ul><li>Outbound calling to customers and prospects to promote Bank products. Identifies sales opportunities for deposit and customer acquisition, Debit Cards, Credit Cards, NEST referrals, Wealth and Trust services, and consumer and business lending products, as well as other strategic sales goals as directed by management.</li></ul>
<ul><li>Receives and responds to complex customer inquiries concerning Bank services and performs more complex account and record maintenance duties.</li></ul>
<ul><li>Meets and exceeds annually all assigned sales goals as directed by Retail Management and provides support to the department in overall achievement of the department's goals.</li></ul>
<ul><li>Manages branch sales reports to maximize resources and provide call lists.</li></ul>
<ul><li>Assists Branch Manager with preparation and completion of all required operational and sales reports.</li></ul>
<ul><li>Assists the Branch Manager in the oversight of daily branch operations to include, but not limited to teller transactions balance, prove cash drawer, night deposit vault, ATM, ITM as needed.</li></ul>
<ul><li>Ensure branch staff are operating within established Bank policy and procedures and meeting audit expectations.</li></ul>
<ul><li>Assists in coaching and cross-training staff members to build a well-rounded staff capable of meeting the needs of our customers.</li></ul>
<ul><li>Understands compliance with all regulations governing the banking industry, as well as agency guidelines and organization policies. Adheres to Bank Customer Standards</li></ul>
<ul><li>Provides notary services, if licensed.</li></ul>
</div><p></p>Requirements:
<div><p><b>WHAT WE EXPECT OF YOU</b></p>
<ul>
<li>Excellent benefits-driven sales skill set; demonstrated ability to succeed in a sales environment.</li>
<li>Excellent customer service skills with the ability to research and resolve customer issues and serve as point of escalation.</li>
<li>Excellent interpersonal, verbal communication and organization skills and strong attention to detail,</li>
<li>Presentation skills are needed to achieve sales objectives in a professional environment. Behavioral/technical skills.</li>
<li>Strong analytical skills are needed to review sales objectives and identify business opportunities in a highly competitive and fast-paced environment.</li>
<li>Competent with web-based applications, banking software, Microsoft Office Suite, and ability to adapt to technology for business related activities.</li>
<li>Proficient in the migration of customers to the digital channels of the Bank.</li>
<li>Demonstrated working knowledge of bank products and services and a proven knowledge of opening new accounts, i.e., checking, savings, etc.</li>
<li>Demonstrated ability to successfully lead and guide staff.</li>
<li>Must be able to work flexible schedules in accordance with the needs of the branch.</li>
</ul>
<p><b>YOUR QUALIFICATIONS</b></p>
<ul>
<li>High school diploma or equivalent is required.</li>
<li>Minimum of 2 years successful bank platform sales experience.</li>
<li>Teller-related experience preferred or 1-year prior cash handling.</li>
<li>Leadership experience preferred.</li>
<li>Valid NMLS Registration required.</li>
</ul>
<p><b>INTERNAL AND EXTERNAL CONTACTS</b></p>
<ul>
<li>Internal contact with managers, inter-branch and departmental personnel as well as outside vendors</li>
<li>External contact with existing customers and prospects of the Bank.</li>
</ul>
<p><b>WORKING CONDITIONS/PHYSICAL REQUIREMENTS</b></p>
<p>
Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required<b>. </b>Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.</p>
<p>
Salary range - $54,000.00 - $70,000.00 per year</p></div></div>

Branch Engagement Banker (Platform Sales)

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.
<br><b>Great benefits include:</b> employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!
<br>ABOUT YOUR ROLE
<br>Efficiently process financial transactions, maintain records, and deliver exceptional customer service to support branch operations and growth. Address customer inquiries, resolve issues, and guide clients on banking products and digital channels to enhance satisfaction and retention. Collaborate with team members to meet service standards and drive operational excellence.
<br><br>
WHAT YOU WILL DO LIST
<br>Welcomes customers with a friendly and professional demeanor. Receives and responds to all customer inquiries concerning Bank services.
<br>Accurately processes deposits, withdrawals, loan payments, cashes checks, and all other teller transactions, in accordance with Bank's policy.
<br>Balances cash drawer and daily transactions to maintain accuracy and meet loss prevention standards. Maintain and reconcile night deposit vault, ATM, ITM, and coin machines in accordance with Bank policy.
<br>Opens business accounts and carries out account and record maintenance as directed, including providing notary services if licensed.
<br>Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.
<br>Ensures compliance with all regulations governing the banking industry, as well as employment and labor laws, agency guidelines and organization policies.
<br>Manages the compliance requirements for the Retail Branch to ensure files are maintained in accordance with regulation.
<br>Assists with related branch office functions as directed by management.
<br>WHAT WE EXPECT OF YOU
<br>Excellent service, interpersonal and communication skills, with the ability to focus on customers' needs promptly in a courteous and professional manner.
<br>Working knowledge of bank products, services and software or ability to be trained and quickly learn.
<br>Mastery of operational teller aspects.
<br>Strong basic math skill.
<br>Computer literacy, moderate typing skills and knowledge of standard office equipment, including calculator.
<br>Must be able to work flexible schedules in accordance with the needs of the branch.
<br><br>
<b>Requirements:</b><br>
YOUR QUALIFICATIONS
<br>High school diploma or equivalent is required.
<br>2-3 years' experience in a direct customer service capacity, with 2-years prior cash handling, preferably in a retail banking environment, teller related experience preferred.
<br>Sales aptitude and ability to identify customer needs.
<br>Valid NMLS Registration required.
<br>INTERNAL AND EXTERNAL CONTACTS
<br>Internal contact with managers, inter-branch and departmental personnel as well as outside vendors.
<br><br>
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
<br>Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required. Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.
<br><br>
Salary Range - $40,000.00 - $50,000.00 per year

Universal Banker

<div><p>OceanFirst Bank is seeking a new Part-Time Teller at our Hamilton, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience.</p><p><br>
At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.</p><p><br>
Great benefits include: professional growth opportunities, employee perks &amp; discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!</p><div><br>
<p><br>
<b>About the Role</b></p>
<p>
Accurately process Bank transactions for banking customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives.</p><p><br>
<b>
What You Will Do</b></p>
<ul><li>Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.</li></ul>
<ul><li>Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.</li></ul>
<ul><li>Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.</li></ul>
<ul><li>Processes deposits and withdrawals.</li></ul>
<ul><li>Cashes checks in accordance with Bank's policy.</li></ul>
<ul><li>Processes loan payments and other receivables.</li></ul>
<ul><li>Issues money orders and bank checks.</li></ul>
<ul><li>Processes payments to various &quot;club&quot; accounts.</li></ul>
<ul><li>Identifies and refers potential NEST clients to the appropriate source.</li></ul>
<ul><li>Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.</li></ul>
<ul><li>Processes incoming mail transactions.</li></ul>
<ul><li>Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.</li></ul>
<ul><li>Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.</li></ul>
<ul><li>Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.</li></ul>
<ul><li>Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.</li></ul>
<ul><li>Participates in the Branch Incentive Program.</li></ul>
</div>Requirements:
<p><b>What We Expect of You</b></p>
<ul>
<li>Excellent service, interpersonal and communication skills, with the ability to focus on customers' needs promptly in a courteous and professional manner.</li>
<li>Ability to cross-sell Bank products.</li>
<li>Detail oriented and highly accurate with the ability to multi-task.</li>
<li>Basic personal computer user skills and ability to be trained to efficiently operate banking system.</li>
<li>Strong basic math ability.</li>
<li>Must be able to work flexible schedules in accordance with the needs of the branch.</li>
</ul><div><b>Your Qualifications</b></div>
<ul><li>High School Diploma or equivalent is required.</li>
<li>Minimum of 1-year prior cash handling, with previous teller related experience preferred</li>
</ul><div><b>Internal and External Contacts</b></div>
<ul><li>Internal contact with inter-branch personnel.</li>
<li>External contact with existing business and retail customers.</li>
</ul><div><b>Working Conditions/Physical Requirements</b></div>
<p>
Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required<b>. </b>Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.</p></div>

Teller (Part Time)