Qureos Mentor

OceanFirst Bank

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.
 Great benefits include: employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!
 ABOUT YOUR ROLE
 Efficiently process financial transactions, maintain records, and deliver exceptional customer service to support branch operations and growth. Address customer inquiries, resolve issues, and guide clients on banking products and digital channels to enhance satisfaction and retention. Collaborate with team members to meet service standards and drive operational excellence.
 
WHAT YOU WILL DO LIST
 Welcomes customers with a friendly and professional demeanor. Receives and responds to all customer inquiries concerning Bank services.
 Accurately processes deposits, withdrawals, loan payments, cashes checks, and all other teller transactions, in accordance with Bank's policy.
 Balances cash drawer and daily transactions to maintain accuracy and meet loss prevention standards. Maintain and reconcile night deposit vault, ATM, ITM, and coin machines in accordance with Bank policy.
 Opens business accounts and carries out account and record maintenance as directed, including providing notary services if licensed.
 Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.
 Ensures compliance with all regulations governing the banking industry, as well as employment and labor laws, agency guidelines and organization policies.
 Manages the compliance requirements for the Retail Branch to ensure files are maintained in accordance with regulation.
 Assists with related branch office functions as directed by management.
 WHAT WE EXPECT OF YOU
 Excellent service, interpersonal and communication skills, with the ability to focus on customers' needs promptly in a courteous and professional manner.
 Working knowledge of bank products, services and software or ability to be trained and quickly learn.
 Mastery of operational teller aspects.
 Strong basic math skill.
 Computer literacy, moderate typing skills and knowledge of standard office equipment, including calculator.
 Must be able to work flexible schedules in accordance with the needs of the branch.
 
Requirements: 
YOUR QUALIFICATIONS
 High school diploma or equivalent is required.
 2-3 years' experience in a direct customer service capacity, with 2-years prior cash handling, preferably in a retail banking environment, teller related experience preferred.
 Sales aptitude and ability to identify customer needs.
 Valid NMLS Registration required.
 INTERNAL AND EXTERNAL CONTACTS
 Internal contact with managers, inter-branch and departmental personnel as well as outside vendors.
 
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
 Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required. Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.
 
Salary Range - $40,000.00 - $50,000.00 per year

Universal Banker

<div>OceanFirst Bank is seeking a new Part-Time Teller at our Hamilton, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience. 
At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business. 
Great benefits include: professional growth opportunities, employee perks &amp; discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!<div> 
 
About the Role

Accurately process Bank transactions for banking customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives. 

What You Will Do
<ul><li>Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.</li></ul>
<ul><li>Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.</li></ul>
<ul><li>Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.</li></ul>
<ul><li>Processes deposits and withdrawals.</li></ul>
<ul><li>Cashes checks in accordance with Bank's policy.</li></ul>
<ul><li>Processes loan payments and other receivables.</li></ul>
<ul><li>Issues money orders and bank checks.</li></ul>
<ul><li>Processes payments to various &quot;club&quot; accounts.</li></ul>
<ul><li>Identifies and refers potential NEST clients to the appropriate source.</li></ul>
<ul><li>Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.</li></ul>
<ul><li>Processes incoming mail transactions.</li></ul>
<ul><li>Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.</li></ul>
<ul><li>Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.</li></ul>
<ul><li>Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.</li></ul>
<ul><li>Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.</li></ul>
<ul><li>Participates in the Branch Incentive Program.</li></ul>
</div>Requirements:
What We Expect of You
<ul>
<li>Excellent service, interpersonal and communication skills, with the ability to focus on customers' needs promptly in a courteous and professional manner.</li>
<li>Ability to cross-sell Bank products.</li>
<li>Detail oriented and highly accurate with the ability to multi-task.</li>
<li>Basic personal computer user skills and ability to be trained to efficiently operate banking system.</li>
<li>Strong basic math ability.</li>
<li>Must be able to work flexible schedules in accordance with the needs of the branch.</li>
</ul><div>Your Qualifications</div>
<ul><li>High School Diploma or equivalent is required.</li>
<li>Minimum of 1-year prior cash handling, with previous teller related experience preferred</li>
</ul><div>Internal and External Contacts</div>
<ul><li>Internal contact with inter-branch personnel.</li>
<li>External contact with existing business and retail customers.</li>
</ul><div>Working Conditions/Physical Requirements</div>

Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required. Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.</div>

Teller (Part Time)

Join OceanFirst Bank and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OceanFirst Bank

About Company

Universal Banker

Teller (Part Time)