Qureos Mentor

OCHIN

<div>Description:

MAKE A DIFFERENCE AT OCHIN
OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.
We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.
At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees&rsquo; entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position Overview
The The Integrated Lab Supervisor on our Lab and imaging Ancillary Team trains and motivates their Analyst team to achieve positive outcomes and continuously add value to our collaborative. This work entails managing projects, prioritization, providing regular feedback and performance management, individual development and training, taking the lead on communicating and mitigating issues and risks, measuring and ensuring high-quality service. The Supervisor will continually assess and make improvements to the system and processes to improve efficiency while judiciously managing the resources of OCHIN and our Members (Service Areas) to continually improve the quality of processes, internal operations, and outcomes to our members.
Essential Duties<ul><li>
Team Development: Leading, motivating, developing skills and measuring to positive outcomes for a team of Epic analysts, meeting both organizational and member needs</li><li>
Manage Member Relationships &amp; Support: support Manager and Team in developing effective workflows, solving and mitigating complex issues and maintaining valuable relationships</li><li>
Nurture Partner Learning: Collaborating with organization leadership to ensure timelines and deliverables are realistic and actionable, plan effective learning deliverables for annual forums and applicable conferences</li><li>
Ensuring that new staff are on-boarded in a methodical, measured manner that prepares them for success</li><li>
Tracking and measuring team, project, and individual performance goals</li><li>
Working with team to identify potential process improvements</li><li>
Reviewing, defining and supporting improvements efforts</li><li>
Assist manager with maintaining regular responsiveness on tickets, working with manager on any staff that require coaching beyond standard</li><li>
Assist Manager with strategizing around go-live and coverage support for new installing sites and legacy expansions</li><li>
Develop new features and workflows for new features; make design decisions</li><li>
Resolve advanced and complex integration JIRA and Help-Desk tickets</li><li>
Collaborate with the Help Desk/Product teams as applicable</li><li>
Ensure timelines and deliverables are realistic and actionable for both install projects and other custom work</li><li>
Work with the team to identify potential process improvements</li><li>
Be the first escalation point for Members when they have issues</li><li>
Adhere to and hold team accountable to all OCHIN policies, including go-live support, Tempo time tracking, Critical Incident reporting, and JIRA SLAs and SLEs</li><li>
Develop and evolve effective resource planning processes to ensure proactive staffing of incoming and prioritized work</li><li>
Maintaining and reinforcing communication and linkages between the Epic Clinical Team and other relevant OCHIN Departments</li><li>
Reviewing ticket metrics and ensure team is delivering on SLAs and staying current with assignments</li><li>
Intervene and resolve escalations with members as needed</li><li>
Perform routine build and configuration in Epic and related products.</li><li>
Operate within the Member Care Team framework, being a key contributor to the overall goals of the team support model.</li><li>
Lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues.</li><li>
Discuss and provide workflow solutions and ensure understanding of the system through hands on training.</li><li>
Document build specifications, team processes and complex clinic workflows.</li><li>
QA complex builds, Service Update (SU) modifications, and other work orders.</li><li>
Collaborate with members from other OCHIN teams to address integration issues.</li><li>
Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed.</li><li>
Lead trainings and workgroups for members.</li><li>
Mentor, coach and train less experienced analysts.</li><li>
Develop and share workflow best practices.</li><li>
Travel to support off-site software installations as needed up to 20%.</li><li>
Assist Project Managers in identifying system capabilities.</li><li>
Build, design, test and document functionality of new system features.</li><li>
Provide process improvements within your application or team.</li><li>
Other duties as assigned</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience</li><li>
Minimum of 3 years of experience in similar or relevant, Ambulatory/ Ambulatory Orders/ Interfaces with 1 year of supervisory experience being highly desirable</li><li>
Must have extensive experience working in Epic EHR</li><li>
Work history in Healthcare IT is required</li><li>
Required certification Epic Orders/Epic Ambulatory/Epic Bridges Interfaces Variation</li><li>
Extensive experience working in Epic Ambulatory/ Orders/ Interfaces is required.</li><li>
Intermediate proficiency in Microsoft Excel</li><li>
Strong communication skills &ndash; able to communicate with both application and technical team members, as well as end users.</li><li>
Consistently acts with integrity and accountability.</li><li>
Process and detail-oriented, with a strong focus on data-driven decision making.</li><li>
Proactive, self-motivated, and solution oriented.</li></ul>
Base Pay Overview 
OCHIN uses broadened pay bands to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.
Physical Requirements/Work Environment:<ul><li>
Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.</li><li>
Reading, speaking, writing, and understanding English.</li><li>
While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.</li><li>
This position requires a virtual home-office environment, working remotely and will require that all employees be on camera for all virtual meetings.</li><li>
The role routinely uses standard office equipment such as computers and mobile devices.</li><li>
Travel is required 15% to support OCHIN&rsquo;s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.</li></ul>
COVID-19 Vaccination Requirement
To keep our colleagues, members, and communities safe, OCHIN requires all employees&mdash;including remote employees, contractors, interns, and new hires&mdash;to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
Work Location and Travel Requirements
OCHIN is 100% remote organization. Work from home requirements are:<ul><li>
Ability to work independently and efficiently from a home office environment</li><li>
High Speed Internet Service</li><li>
It is a requirement that employees work in a distraction free workplace</li><li>
Travel may be required to support our member organizations on-site based on business requirements for OCHIN</li></ul>
We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
EOE - Disability/Vet
#LI-Remote</div>

EHR Supervisor: Integrated Lab

<div>Description: 
Financial Operations Analyst
Austin, Texas Area (Remote)
Help Shape How OCHIN Makes Business Decisions
Most analyst roles focus on reporting. This role is about influencing decisions.
OCHIN is seeking a highly analytical and intellectually curious Financial Operations Analyst to help senior leaders understand business performance, operational efficiency, workforce utilization, and growth opportunities.
This is a newly created role reporting directly to the CFO with a close working partnership with the Chief Operating Officer. You'll work at the intersection of finance, operations, workforce planning, and analytics&mdash;transforming data into insights that help shape strategic decisions across a growing healthcare technology organization.
If you enjoy solving complex business problems, uncovering meaningful insights, and turning analysis into action, we'd love to hear from you.
Although OCHIN is a remote-first organization, this role is intentionally based in the Austin, Texas metropolitan area to support close partnership with the Chief Operating Officer. Success in this position requires frequent collaboration, relationship building, and engagement with operational leadership. Periodic travel will be required.
Make a Difference at OCHIN
OCHIN is a leading healthcare technology organization serving a growing national network of providers. Through innovative technology, data insights, and shared services, we help healthcare organizations expand access to care, improve patient outcomes, and strengthen the communities they serve.
With more than 1,200 employees nationwide, OCHIN combines the mission of improving healthcare with the scale, complexity, and innovation of a technology-driven organization.
What You'll Do<ul><li>
Partner with the CFO, COO, and other senior leaders to provide data-driven insights and recommendations</li><li>
Analyze operational and financial performance across the organization</li><li>
Develop dashboards, reports, forecasts, and scenario models that support executive decision-making</li><li>
Evaluate business line performance, operational efficiency, profitability, and cost-to-serve metrics</li><li>
Support workforce planning through capacity, utilization, productivity, staffing, and timesheet analyses</li><li>
Assess operational metrics such as time-per-member, time-per-install, and other measures that inform resource planning and efficiency</li><li>
Identify trends, risks, and opportunities to improve performance and scalability</li><li>
Partner closely with the Data &amp; Analytics team to enhance reporting, forecasting, and operational insights</li><li>
Help establish and evolve key metrics, reporting frameworks, and operational analytics capabilities</li></ul>
What Will Help You Succeed<ul><li>
Strong analytical and problem-solving skills</li><li>
Intellectual curiosity and a desire to understand how the business works</li><li>
Confidence communicating insights and recommendations to senior leaders</li><li>
Ability to translate complex data into clear business decisions</li><li>
Comfort navigating ambiguity and building new processes</li><li>
Strong collaboration and relationship-building skills</li><li>
Initiative, ownership, and a desire to help shape a new role</li></ul>
Requirements:

Qualifications
Required<ul><li>
Bachelor's degree in Finance, Analytics, Economics, Business, Operations Management, or a related field</li><li>
Experience in financial analysis, operational analytics, business analytics, workforce planning, or a related discipline</li><li>
Strong forecasting, financial modeling, and analytical skills</li><li>
Advanced Excel proficiency and experience working with large datasets</li><li>
Experience with Power BI, Tableau, or similar visualization tools</li><li>
Ability to synthesize data into actionable business insights</li><li>
Excellent communication and presentation skills</li></ul>
Preferred<ul><li>
MBA or Master's degree in Finance, Business, Analytics, Economics, Data Science, Healthcare Administration, or a related field</li><li>
Experience in healthcare technology, healthcare, SaaS, consulting, or other service-based environments</li><li>
SQL experience</li><li>
Experience with workforce planning, capacity planning, or operational performance measurement</li><li>
Familiarity with ERP, CRM, ticketing, and timekeeping systems</li><li>
Experience with NetSuite or similar financial platforms</li><li>
Knowledge of healthcare operations and HIPAA requirements</li></ul>
Physical Requirements/Work Environment:<ul><li>
Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action.</li><li>
Reading, speaking, writing, and understanding English.</li><li>
While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.</li><li>
This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.</li><li>
The role routinely uses standard office equipment such as computers and mobile devices.</li><li>
Travel is required to support OCHIN&rsquo;s business requirements for go-live installations or training which may require travel by air, vehicle, or train.</li></ul>
Work Location and Travel Requirements
OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
Work from home requirements are:<ul><li>
Ability to work independently and efficiently from a home office environment</li><li>
High Speed Internet Service</li><li>
It is a requirement that employees work in a distraction free workplace</li><li>
Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN</li><li>
(OR) Travel may be required nationally based on business requirements for OCHIN</li></ul>
We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career
COVID-19 Vaccination Requirement
To keep our colleagues, members, and communities safe, OCHIN requires all employees&mdash;including remote employees, contractors, interns, and new hires&mdash;to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
Compensation
At OCHIN, we're committed to pay transparency.
Salary Range: $85,697 &ndash; $137,116 annually
OCHIN uses broad salary ranges designed to support equitable and market-aligned compensation practices. Final compensation is determined based on factors including experience, skills, certifications, education, internal equity, and market data.
Our Hiring Process
Candidates advancing in the process will complete a 50&ndash;60-minute competency assessment designed to help us understand strengths, preferences, and work styles in relation to OCHIN's core competencies. There is no pass or fail outcome&mdash;it's one of several tools we use to support strong hiring decisions and long-term success.
Work Authorization
Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.
This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

FINANCIAL OPERATIONS ANALYST (Austin, Texas Area)

<div>Description: 
Help Build the Teams Expanding Access to Healthcare Across America
At OCHIN, we believe everyone deserves access to high-quality healthcare, regardless of where they live. As a nonprofit healthcare innovation leader, we partner with providers nationwide to deliver the technology, insights, and services needed to improve care in rural and medically underserved communities.
As we continue to grow, we're looking for a Talent Acquisition Partner with expertise in Epic and healthcare technology recruiting to help us attract and hire the talent that powers our mission.
This is an opportunity to be more than a recruiter. You'll serve as a trusted talent advisor, strategic partner to hiring leaders, and advocate for candidates while helping build the teams that directly support healthcare organizations across the country.
What You'll Do<ul><li>
Lead full-cycle recruitment for Epic, healthcare IT, and other technical roles from intake through offer.</li><li>
Manage a dynamic workload of approximately 30+ concurrent requisitions while delivering an exceptional candidate and hiring manager experience.</li><li>
Partner with leaders to develop recruiting strategies, assess talent, and make informed hiring decisions.</li><li>
Proactively source and engage top talent through LinkedIn Recruiter, networking, referrals, ATS databases, Boolean searches, and direct outreach.</li><li>
Build and maintain talent pipelines for critical and future hiring needs.</li><li>
Use recruiting metrics, talent market insights, and industry best practices to drive hiring success and continuous improvement.</li><li>
Champion a high-touch, inclusive, and candidate-centric hiring experience.</li></ul>
Requirements:

What You'll Bring<ul><li>
Approximately 5+ years of full-cycle recruiting experience supporting Epic, healthcare IT, or healthcare organizations.</li><li>
Experience managing a high-volume requisition load of approximately 30+ openings simultaneously.</li><li>
Demonstrated success recruiting specialized technical talent in competitive markets.</li><li>
Strong consultative skills and experience partnering with hiring leaders to influence hiring decisions.</li><li>
Expertise in sourcing through ATS platforms, LinkedIn Recruiter, networking, referrals, direct outreach, and advanced Boolean search techniques.</li><li>
Experience using recruiting technologies and applicant tracking systems such as Workday, Paylocity, Greenhouse, iCIMS, or SuccessFactors.</li><li>
Demonstrated experience using technology, social media (i.e. LinkedIn, indeed, Glassdoor, Twitter, AI recruitment tools a plus)</li><li>
Experience working in a highly matrixed, fast-paced, growing organization. Ability to pivot and maintain high level of flexibility</li><li>
Passion for mission-driven work and improving healthcare access and outcomes.</li></ul>
Preferred:<ul><li>
Experience working in a nonprofit or mission-driven organization.</li><li>
Bachelor's degree.</li><li>
AIRS, PHR, or SPHR certification.</li></ul>
Work Environment<ul><li>100% Remote</li><li>Full-time position</li><li>High-speed internet required</li><li>Dedicated, distraction-free workspace required</li><li>This position requires employees to work remotely from a home office environment and participate in virtual meetings using video conferencing technology.</li><li>Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.</li><li>Reading, speaking, writing, and understanding English.</li><li>While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.</li><li>Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.</li></ul>
Compensation
At OCHIN, we're committed to pay transparency.
Salary Range: $74,519 &ndash; $115,505 annually
OCHIN uses broad salary ranges designed to support equitable and market-aligned compensation practices. Final compensation is determined based on factors including experience, skills, certifications, education, internal equity, and market data.
Our Hiring Process
Candidates advancing in the process will complete a 50&ndash;60-minute competency assessment designed to help us understand strengths, preferences, and work styles in relation to OCHIN's core competencies. There is no pass or fail outcome&mdash;it's one of several tools we use to support strong hiring decisions and long-term success.
Work Authorization
Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.
This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
EOE - Disability/Vet
#LI-Remote</div>

EPIC TALENT ACQUISITION PARTNER

<div>Description:

MAKE A DIFFERENCE AT OCHIN
OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.
We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.
At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees&rsquo; entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position Overview:
The Coding Specialist plays a critical role in delivering accurate and high-quality healthcare coding services to OCHIN member clinics and acute care hospital organizations. This position is responsible for identifying potential high-risk coding trends, applying best practices to optimize revenue, and enhancing coding accuracy to support a streamlined and efficient revenue cycle.
The Coding Specialist proactively escalates complex or unique coding issues, collaborates with supervisors to resolve challenges, and applies newly acquired knowledge to future scenarios. Additionally, this role contributes to continuous improvement efforts by recommending process enhancements that increase operational efficiency and effectiveness.
Essential Functions:<ul><li>
Accurate and Compliant Coding: Deliver efficient and accurate coding services on behalf of member clients, ensuring full compliance with payer requirements, organizational policies, and all applicable coding guidelines.</li><li>
Clinical Data Abstraction: Extract and interpret relevant clinical data&mdash;including diagnoses and procedures&mdash;from patient medical records and electronic health systems to support accurate code assignment.</li><li>
Code Assignment and Validation: Review and analyze patient encounters to assign appropriate diagnosis and procedure codes, ensuring accuracy and completeness for all relevant clinical information.</li><li>
Reimbursement Optimization: Support member organizations in achieving appropriate reimbursement by reviewing and recommending accurate code assignments that are critical to third-party payer claims.</li><li>
Provider Communication and Documentation Follow-Up: Conduct research and obtain additional information from providers or clinical staff via Epic In-Basket messaging, as needed and in accordance with established agreements. Messaging, as needed and in accordance with established agreements.</li><li>
Other duties as assigned.</li></ul>
Requirements:
<ul><li>Minimum 2 years' experience in Outpatient and Inpatient billing and / or coding revenue cycle experience is required.</li><li>
Working knowledge of Medicare, Medicaid, MVA, Workers Comp and private insurance billing and reimbursement processes, legal requirements knowledge preferred.</li><li>
Required certifications Outpatient include:</li><li>
Medical coding from AAPC (CPC Certificate) or AHIMA (CCS Certificate) and Current certification from ADCA (CDC certificate)</li><li>
Required certifications for Inpatient include:</li><li>
Certified Inpatient Coder (CIC) Or AHMIA Inpatient certification</li><li>
Prior to moving forward to the team interview, all candidates are required to complete a 50&ndash;60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It&rsquo;s not about passing or failing&mdash;it&rsquo;s about understanding fit and setting you up for success.</li></ul> 
Physical Requirements/Work Environment:<ul><li>
Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.</li><li>
Reading, speaking, writing, and understanding English.</li><li>
While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.</li><li>
This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.</li><li>
The role routinely uses standard office equipment such as computers and mobile devices.</li></ul>
Base Pay Overview
OCHIN uses broadened pay bands to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.
Work Location and Travel Requirements
OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
Work from home requirements are:<ul><li>
Ability to work independently and efficiently from a home office environment</li><li>
High Speed Internet Service</li><li>
It is a requirement that employees work in a distraction free workplace</li></ul>
We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career
COVID-19 Vaccination Requirement
To keep our colleagues, members, and communities safe, OCHIN requires all employees&mdash;including remote employees, contractors, interns, and new hires&mdash;to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
 EOE - Disability/Vet
#LI-Remote</div>

MEDICAL CODING SPECIALIST

Join OCHIN and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OCHIN

About Company

EHR Supervisor: Integrated Lab

FINANCIAL OPERATIONS ANALYST (Austin, Texas Area)

EPIC TALENT ACQUISITION PARTNER

MEDICAL CODING SPECIALIST