Qureos Mentor

OD Pakistan

Job Summary: We are looking for experienced ARGMs &amp; Shift Managers to oversee daily operations, ensure exceptional service, and drive business performance. The ideal candidate will have strong leadership skills, a passion for customer satisfaction, and a focus on operational efficiency.Key Responsibilities:<ul><li>Assist in manage daily restaurant operations to ensure smooth service and guest satisfaction.</li><li>Lead, train, and motivate staff to meet company standards and performance goals.</li><li>Develop strategies to improve customer experience and increase revenue.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Address and resolve customer concerns promptly and professionally.</li><li>Assist in preparing reports on sales, expenses, and staff performance.</li><li>Collaborate with management to optimize restaurant performance.</li></ul>Qualifications:<ul><li>2-3 years of management experience in the food and beverage industry.</li><li>Intermediate/Bachelor&rsquo;s degree in Hospitality or related field preferred.</li><li>Strong leadership, communication, and organizational skills.</li><li>Ability to work in a fast-paced environment and solve problems effectively.</li><li>Experience with inventory management and staff training.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Shift Manager / Assistant Manager (Restaurant)

Job SummaryThe Senior Service Associate is responsible for delivering high-quality table service, handling premium and VIP guests, and supporting junior service staff to ensure smooth front-of-house operations in a fine dining or full-service restaurant setup.Key Responsibilities<ul><li>Provide professional and personalized table service to guests</li><li>Handle VIP and high-value tables independently</li><li>Support and guide junior Service Associates during shifts</li><li>Ensure compliance with service SOPs, hygiene, and grooming standards</li><li>Coordinate with kitchen and bar teams for timely service</li><li>Assist in accurate billing and POS handling</li></ul>Experience &amp; Requirements<ul><li>04&ndash;05 years of experience in fine dining or full-service restaurants</li><li>Strong guest-handling and communication skills</li><li>Sound knowledge of service standards and menu presentation</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>restaurant industry: 2 years (Preferred)</li></ul>Work Location: In person

Senior Server

Job DescriptionResponsibilities:<ul><li>Receive and process customer orders</li><li>Ensure order accuracy and timely entry into the system</li><li>Provide customers with product information and recommendations</li><li>Handle customer inquiries and resolve issues or complaints</li><li>Maintain a clean and organized work area</li><li>Deliver excellent customer service at all times</li></ul>Qualifications:<ul><li>Minimum Intermediate education</li><li>At least 2 years of experience in a restaurant or food service environment</li><li>Strong teamwork and communication skills</li><li>Friendly, customer-focused attitude with a pleasant personality</li><li>Ability to work in a fast-paced environment</li><li>Willingness to learn and take on new challenges</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Front Crew – Restaurant Operations

Key Responsibilities1. Operations Management<ul><li>Oversee day-to-day restaurant operations, ensuring smooth service flow and optimal guest experience.</li><li>Ensure adherence to fine dining service standards, SOPs, and brand guidelines.</li><li>Monitor opening and closing procedures, cash handling, and daily sales reconciliation.</li><li>Coordinate with kitchen leadership to ensure seamless service and timely food delivery.</li><li>Ensure cleanliness, ambiance, and presentation of the restaurant at all times.</li></ul>2. Guest Experience &amp; Service Excellence<ul><li>Personally handle VIP guests, special reservations, and guest complaints with professionalism.</li><li>Ensure all guests receive personalized, attentive, and high-quality service.</li><li>Monitor service staff performance on the floor and provide real-time feedback.</li><li>Maintain a guest-first culture and consistently improve service quality.</li></ul>3. Team Leadership &amp; Staff Management<ul><li>Recruit, train, schedule, and supervise front-of-house staff including supervisors, captains, hosts, and service staff.</li><li>Conduct regular training on service etiquette, menu knowledge, wine pairing, and upselling techniques.</li><li>Manage staff attendance, discipline, performance evaluations, and conflict resolution.</li><li>Foster a professional, respectful, and motivated team environment.</li></ul>4. Financial &amp; Cost Control<ul><li>Monitor daily sales, average check value, and revenue performance.</li><li>Control operational costs including staffing, breakage, and wastage.</li><li>Assist management in budgeting, forecasting, and achieving monthly targets.</li><li>Ensure accurate billing, POS usage, and cash/card reconciliation.</li></ul>5. Inventory &amp; Asset Management<ul><li>Oversee FOH inventory including crockery, cutlery, glassware, linen, and service equipment.</li><li>Conduct regular stock checks and coordinate replenishment with procurement.</li><li>Minimize losses, damages, and misuse of restaurant assets.</li></ul>6. Compliance &amp; Safety<ul><li>Ensure compliance with food safety, hygiene, health, and safety regulations.</li><li>Enforce company policies including grooming standards, code of conduct, and disciplinary procedures.</li><li>Ensure staff follows emergency procedures and safety protocols.</li></ul>7. Reporting &amp; Coordination<ul><li>Prepare daily, weekly, and monthly operational reports for management.</li><li>Coordinate with HR, Finance, Marketing, and Kitchen teams for smooth operations.</li><li>Support management in audits, inspections, and performance reviews.</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field (preferred).</li><li>Minimum 08&ndash;10 years of overall experience in fine dining or premium full-service restaurant operations.</li><li>At least 05&ndash;06 years of proven experience in a managerial or leadership role, overseeing front-of-house operations and service teams.</li><li>Strong hands-on exposure to fine dining service standards, guest relations, and team management.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Fine Dine Restaurant: 5 years (Required)</li></ul>Work Location: In person

Fine Dining Restaurant Manager

Position Overview:We are seeking a friendly and detail oriented Cashier to join our team. As a Cashier, you will play a key role in maintaining the efficiency and accuracy of our Restaurant operations.Responsibilities:<ul><li>Greet customers and provide a welcoming atmosphere.</li><li>Handle cash, credit, and debit card transactions using a POS system.</li><li>Issue receipts and ensure accurate transaction records.</li><li>Balance the cash drawer at the end of each shift.</li><li>Assist with answering customer inquiries and resolving any issues.</li></ul>Qualifications:<ul><li>Minimum Intermediate (high school diploma or equivalent).</li><li>Previous experience in a restaurant or food service environment is a plus .</li><li>Strong teamwork and communication skills.</li><li>A friendly, customer-focused attitude.</li><li>Ability to work in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs28,000.00 - Rs35,000.00 per monthWork Location: In person

Cashier