Qureos Mentor

OhioHealth

OhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. They focus on providing accessible and connected healthcare services to the community, including specialized care for women and various wellness programs.

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
This position will provide administrative assistance in supporting departments across the OhioHealth system by utilizing standard work and critical thinking to proactively deploy designated resources to the greatest need. This position will manage information, material resources, human capital and facilitate the flow of information to and from care sites, OhioHealth associates and leaders throughout the OhioHealth system.
Responsibilities And Duties:
60%: Manage team schedule (Ill calls, shift swaps and requests). Maintain/process time sheets, timecard &amp; payroll corrections, payroll reports, time and attendance reports. Help leadership and staff ensure accuracy/compliance (pay premiums, TAP, FMLA, LOA etc.) with payroll, when applicable. Tasks that contribute to the department efficiencies (data collection, metric tracking, and reporting) and perform duties that support the team (communication, i.e. conference calls, emails, mobile phone and other).
 
 
20%: Customer service/administrative duties as assigned by Leadership.
 
 
15%: Oversees data collection and maintenance of the department information including, but not limited to: financial reports, quality reports, associate demographics, and education/competency compliance. (I.e. On call/ Call Stay/HA, Hospital Release, Hourly Report, Day-of staffing, and Dashboard of Supported Hours)
 
 
5%: Order, track inventory/supplies, and expenses for department needs. Track and manage equipment (broken equipment) and work with vendor or appropriate department to facilitate maintenance. Maintain process to ensure department equipment is returned to area). Maintain department filling system. Trouble shoot PC's, monitors, printers, fax machines, etc. and make appropriate referrals to the IS Department. Reorders toner, paper and other limited use products, maintaining appropriate supplies and backup.
 
 
Note: Percentage of time dedicated to each essential function may vary based on department needs 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED
Additional Job Description:
SPECIALIZED KNOWLEDGE
<ul><li>Computer skills (Microsoft Office suite)
</li><li>Typing competencies (&gt; 40 words per minute)
</li><li>Advanced word processing and spreadsheet experience
</li><li>Evidence of strong organizational/prioritization skills
</li><li>Time management
</li><li>Interpersonal skills
</li><li>Ability to utilize formal and informal communication methods
</li><li>Demonstrated customer service and telephone skills
<ul><li>Pertaining to both internal and external customers
</li></ul></li></ul>Work Shift:
Variable
Scheduled Weekly Hours :
40
Department
Flex Pool Administrators
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Staffing Office Coordinator -

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
This position is responsible for administrative and clinical duties delegated by the physician. The Medical Assistant is responsible for assisting physician with patient care in compliance with the Ohio Administrative Code. Other responsibilities include, but are not limited to, routine clinical and administrative duties as needed to meet the needs of the practice to which it is assigned. The duties of the Medical Assistant vary from office to office based on size and specialty of the practice.
Responsibilities And Duties:
Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
 
Successful completion of Care Connect EMR documentation skills.
 
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket.
 
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
 
Communicates with patients and customers in a respectful and caring manner.
 
Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
 
Collects and monitors patient data; reports patient data and patient need as directed.
 
Maintains documentation guidelines around patient chargeable items/services.
 
Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
 
Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
 
Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
 
Completes required continuous training and education, including department specific requirements.
 
Promotes and advocates for patient quality, safety, and experience initiatives. Acts as a role model.
 
Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
 
Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.
 
Leads and supports development of standard work and develops necessary customizations.
 
Functions as a clinical preceptor and is responsible for training new staff.
 
Is compliant with scope of practice. 
 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)BLS - Basic Life Support - American Heart Association
Additional Job Description:
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Urgent Care at Campus Care OU
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Medical Assistant

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
This individual professionally represents OhioHealth when greeting internal customers, clients, guests, and vendors. This person should be polished, articulate, forward thinking, anticipate needs, and be able to problem solve quickly and accurately. As an integral part of the executive&rsquo;s or leader&rsquo;s team or department, this person will perform a multitude of duties to help leadership effectively serve the strategic goals of the organization.
Responsibilities And Duties:
Definition of duties and responsibilities:Calendaring: Complex and strategic calendar management for more than one executive/business leader; including scheduling, time management, organization and prioritization of appointments and meetings.Communication Delivery and Management: Review, organize and prioritize Executive&rsquo;s emails in a timely manner, appropriately greet callers; receive and screen calls; manage and delegate information requests; prepare correspondences using MS Office programs or other software for presentations, memos, research and proofreading.Meeting Preparation and Management: Create and manage agendas and meeting invitations; coordinate and order catering, gather/disseminate meeting materials, make audio/visual arrangements, take minutes as needed.Fiscal Support: Accurate and timely processing of purchase orders, travel and expense reports, mileage, cash advances for travel, working as appropriate with Accounts Payable, Procurement and other fiscal offices, and using enterprise software systems like PeopleSoft/Workday.Technology Application: Leverage and stay current on new or updated technologies introduced by the organization; ability to operate specialty software and other guidance to executives as needed.Document Management: Paper and electronic records, may include coordinating network/shared drives; organize and retrieve information in a timely manner; securely manage confidential information in all forms; follow OhioHealth records retention policies and organize long-term storage as appropriate.Service Delivery: Anticipate executive&rsquo;s needs and prepare accordingly; interact with customers, peers, and OhioHealth associates with them in mind and be responsive; balance autonomy with teamwork, particularly when supporting multiple executives/leaders. Confidentiality and Discretion: Gain trust and respect by ensuring privacy and security of information; adhere to all information, privacy and security policies, procedures, standards and guidelines.Project Support: Lead or assist projects as required; critical thinking &ndash; use logic and reasoning to identify alternative solutions, conclusions or approaches to problems.Supervise or Mentor: Depending on your position, you may be required to help with the development and growth of additional administrative staff.General Office Support: Answering phones and directing calls as needed, greeting/receiving visitors. May also include email management on behalf of leader/executive, ordering office supplies, managing maintenance and repair of work room multi-function devices e.g., copier/printers and other office equipment, kitchen/breakroom organization and clean-up, mail distribution, etc.Other Duties: May be assigned/required as needed. 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
Years of experience: 3 - 5 years of progressive office experience or demonstrated/related adm. exp.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
OPG Operations
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Executive Assistant II

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
Assists physicians with endoscopic procedures by setting up the equipment, helping with the actual procedure, cleaning the equipment and room, and entering charges. Assists nursing staff with clerical duties and patient care when available.
Responsibilities And Duties:
1. Maintains a safe and therapeutic patient care environment. 2. Demonstrates competence in providing care and services to patients based on the patients age specific and/or functional needs. 3. All employees shall abide by the Health Insurance Portability &amp; Accountability Act HIPA a regulations, which help protect the privacy, security, &amp; confidentiality of patient health information. 4. Responsible for ensuring that person al performance reflects the Mission, Vision and Service Pride Standards. 5. Sets up scope room with the required equipment and supplies necessary to perform procedures. 6. Assists the physician by turning on the equipment, holding the scope when necessary, operating accessories such as forceps, brushes, snares. 7. Cleans equipment following each procedure as directed by the manufacturer and maintains the scope room by restocking and cleaning. 8. Records the number of procedures on the endoscopic statistics record. 9. Assists the nurses in the provision of patient care through transcription of physician orders. 10. Assists the nurses in the provision of patient care by obtaining supplies and equipment. In addition, returns supplies, equipment, specimens, etc. to the proper location. 1 1. Provides direct patient care as assigned by the RN in a safe and effective manner, including assisting with patients nutritional/fluid needs, hygiene, elimination needs, mobility and measuring vital statistics. Documents care provided according to unit standards and Patient Care Policy/Protocol/Procedure. 12. Performs the job duties of a unit clerk or nurse assistant when required. 13. Performs other duties as assigned, some of which may be essential to the position.
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
Work requires a high school level of communication and/or math skills plus a year or less of training and 3 to 6 months of time on the job. No Certification required. Work requires the ability to gather and interpret data in situations where the information or problems are not difficult or complex. Work requires exchanging factual information such as interpreting and explaining instructions and procedures to patients/families and contacting outside suppliers. Work is performed in accordance with instructions and procedures but requires organizing work, setting priorities, and informing supervision when exceptions are made.
Work Shift:
Day
Scheduled Weekly Hours :
1
Department
Endoscopy Amb
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Endoscopy Tech

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
***UP TO $5,000 SIGN-ON BONUS!!***
 
 
***This is a full-time, night shift position (7 on/7 off) at Riverside Methodist Hospital.*** 
 
 
 
MINIMUM QUALIFICATIONS AND SPECIALIZED KNOWLEDGE
 
 
<ul><li>High school diploma, GED, or foreign school diploma equivalent to a U.S. high
</li></ul>school diploma (Required)
 
<ul><li>Must be at least 18 years of age (Required)
</li><li>Individual must be registered as a Certified Pharmacy Technician (CPhT) with
</li></ul>the Ohio Board of Pharmacy (Required)
 
<ul><li>Work requires a high school level of skills and good communication skills.
</li><li>Work requires the ability to gather and interpret data in situations where the
</li></ul>information or problems are not difficult or complex. Work requires the ability
 
to exchange information and explain instructions and/or procedures to
 
employees, patients, and others. Work involves following existing procedures
 
and instructions, sometimes receiving assignments in the form of results
 
expected, due dates and general procedures to follow.
 
<ul><li>Knowledge of compounding, pharmacy math skills, hospital pharmacy
</li></ul>operations, medical terminology, and various drug names (trade generic).
 
<ul><li>Detail-oriented
</li><li>Works well in an interdisciplinary team
</li><li>Adaptable 
</li></ul> 
 
JOB SUMMARY
 
 
Interprets, obtains, prepares/compounds, labels, and distributes pharmacy products for patient use while taking into consideration patient age and any other relevant information. Depending on department, may also prepare IV medications using special equipment supplies and techniques for patient administration and processes refill requests for non-monitored pharmacy medication such as enteral products/supplies or respiratory medications. Documents the distribution of medication for proper use and reimbursement in accordance with department policy. Involved in production, packaging, record keeping, and stocking tasks.
 
 
- General Profile - Requires working knowledge and skills to perform a defined
 
set of analytical/scientific or operational processes Applies experience and
 
skills to complete assigned work within own area of expertise. Works within
 
standard operating procedures and/or scientific methods. Works with a
 
moderate degree of supervision.
 
- Job Functional Knowledge - Requires broadened technical skills in
 
analytical/scientific methods or operational processes to perform a defined
 
array of activities.
 
- Business Expertise - Understands how the team integrates with others to
 
accomplish the team objectives.
 
- Leadership - Has no supervisory responsibilities; manages own workload
 
- Problem Solving - Recognizes and solves typical problems that can occur in
 
own work area by evaluating and selecting solutions from established
 
operating procedures and/or analytical/scientific methods
 
- Impact - Impacts the quality of own work and team
 
- Interpersonal Skills - Communicates moderately complex technical
 
information within the team
Responsibilities And Duties:
Under the supervision of a Registered Pharmacist:
 
Accountable for all tasks as defined in policy, procedures, or standard of therapy
 
Prepares/compounds a comprehensive range of therapies, accurately documents preparation activities, labels pharmacy products according to department policy for final distribution
 
Actively involved in the medication distribution process: Ordering, receiving, stocking, dispensing,
 
Participates in process improvement activities
 
Participates in new associate training as needed
 
Proposing, monitoring and process improvement of key metrics
 
Participates in T3 activities as needed to fulfill department/patient needs and or professional development 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)CPHT(cert) - Certified Pharmacy Technician (Certified) - Ohio Board of Pharmacy, PTCB - Pharmacy Technician Certification Board - Board of Pharmacy Specialties
Additional Job Description:
Work Shift:
Night
Scheduled Weekly Hours :
38.5
Department
Pharmacy
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Certified Pharmacy Technician - Riverside Methodist Hospital

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
***UP TO $5,000 SIGN-ON BONUS!!***
 
 
***This is a full-time, day shift position in the retail pharmacy at Pickerington Methodist Hospital. No weekends or holidays.*** 
 
 
 
MINIMUM QUALIFICATIONS AND SPECIALIZED KNOWLEDGE
 
 
<ul><li>High school diploma, GED, or foreign school diploma equivalent to a U.S. high
</li></ul>school diploma (Required)
 
<ul><li>Must be at least 18 years of age (Required)
</li><li>Individual must be registered as a Certified Pharmacy Technician (CPhT) with
</li></ul>the Ohio Board of Pharmacy (Required)
 
<ul><li>Work requires a high school level of skills and good communication skills.
</li><li>Work requires the ability to gather and interpret data in situations where the
</li></ul>information or problems are not difficult or complex. Work requires the ability
 
to exchange information and explain instructions and/or procedures to
 
employees, patients, and others. Work involves following existing procedures
 
and instructions, sometimes receiving assignments in the form of results
 
expected, due dates and general procedures to follow.
 
<ul><li>Knowledge of compounding, pharmacy math skills, hospital pharmacy
</li></ul>operations, medical terminology, and various drug names (trade generic).
 
<ul><li>Detail-oriented
</li><li>Works well in an interdisciplinary team
</li><li>Adaptable 
</li></ul> 
 
JOB SUMMARY
 
 
Interprets, obtains, prepares/compounds, labels, and distributes pharmacy products for patient use while taking into consideration patient age and any other relevant information. Depending on department, may also prepare IV medications using special equipment supplies and techniques for patient administration and processes refill requests for non-monitored pharmacy medication such as enteral products/supplies or respiratory medications. Documents the distribution of medication for proper use and reimbursement in accordance with department policy. Involved in production, packaging, record keeping, and stocking tasks.
 
 
- General Profile - Requires working knowledge and skills to perform a defined
 
set of analytical/scientific or operational processes Applies experience and
 
skills to complete assigned work within own area of expertise. Works within
 
standard operating procedures and/or scientific methods. Works with a
 
moderate degree of supervision.
 
- Job Functional Knowledge - Requires broadened technical skills in
 
analytical/scientific methods or operational processes to perform a defined
 
array of activities.
 
- Business Expertise - Understands how the team integrates with others to
 
accomplish the team objectives.
 
- Leadership - Has no supervisory responsibilities; manages own workload
 
- Problem Solving - Recognizes and solves typical problems that can occur in
 
own work area by evaluating and selecting solutions from established
 
operating procedures and/or analytical/scientific methods
 
- Impact - Impacts the quality of own work and team
 
- Interpersonal Skills - Communicates moderately complex technical
 
information within the team
Responsibilities And Duties:
Under the supervision of a Registered Pharmacist:
 
Accountable for all tasks as defined in policy, procedures, or standard of therapy
 
Prepares/compounds a comprehensive range of therapies, accurately documents preparation activities, labels pharmacy products according to department policy for final distribution
 
Actively involved in the medication distribution process: Ordering, receiving, stocking, dispensing,
 
Participates in process improvement activities
 
Participates in new associate training as needed
 
Proposing, monitoring and process improvement of key metrics
 
Participates in T3 activities as needed to fulfill department/patient needs and or professional development 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)CPHT(cert) - Certified Pharmacy Technician (Certified) - Ohio Board of Pharmacy, PTCB - Pharmacy Technician Certification Board - Board of Pharmacy Specialties
Additional Job Description:
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Retail Pharmacy
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Certified Pharmacy Technician - Retail

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates.
Responsibilities And Duties:
Accurately identifies patient in EMR system.
 
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
 
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
 
Performs registration functions in any of the Patient Access areas.
 
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
 
Uses various computer programs to enter and retrieve information.
 
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
 
Secures and tracks insurance authorizations and processed BXC patients.
 
Transcribes ancillary orders.
 
Scheduled outpatients.
 
Generates, prints and provides patient estimates utilizing price estimator products.
 
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
 
Attempts to collect residual balances from previous visits.
 
Answers questions or concerns regarding insurance residuals and self-pay accounts.
 
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
 
Generates appropriate regulatory documents and obtains consent signatures.
 
Identifies and/or determines patient Out of Network acceptance into the organization.
 
Reviews insurance information and speaks to patients regarding available financial aid.
 
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
 
Scans required documents used for claim submission into patient&rsquo;s medical record.
 
Escorts or transports patients in a safe and efficient manner to and from various destinations.
 
Assists clinical staff in administrative duties as needed.
 
Complies with policies and procedures that are unique to each access area.
 
Assists with training new associates.
 
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
 
Goes to the Nursing Units to register or obtain consents.
 
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
 
Makes reminder phone calls to patient.
 
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
 
Maintains patient logs for statistical purposes.
 
Reviewed insurance information and determines need for referrals and/or financial counseling.
 
Educations patients on MyChart, including its activation.
 
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
SPECIALIZED KNOWLEDGE
Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting.
Work Shift:
Evening
Scheduled Weekly Hours :
32
Department
Main Registration
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Patient Registration Rep

Join OhioHealth and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.