Qureos Mentor

Ohlone College

<p></p><div><div><div><p>At Ohlone College, the rapidly growing ESL program is supported by an Onboarding and Outreach staff position. This includes managing student intake, conducting community outreach to immigrant populations, and providing ongoing support to ensure student retention and success.</p>
The assignment is expected to span 32&ndash;34 weeks throughout the year, with an average workload of 8&ndash;10 hours per week.<br>
<b>This is a temporary position, </b><b>limited to a maximum of 165 working days within a fiscal year. This position is not eligible for medical, dental, or vision benefits through the District. Holidays and vacations are unpaid. Sick leave is accrued in accordance with applicable law.</b></div><p></p>
<div></div><div><p><b>Responsibilities</b></p><br>
<ul><li>
Guide students from initial contact through the registration process, including:<ul><li>
Sending form email to new placements with next steps and encourage students to register for orientation</li><li>
Monitor the ESL@Ohlone.eud mailbox during peak windows</li><li>
Provide information to prospective students about first steps in applying to the college</li></ul></li><li>
Provide administrative support for orientation sessions including:<ul><li>
Encouraging all placements and inquiries to attend / register</li><li>
Confirming with registered students before the event and contacting students for follow-up after the event</li><li>
Direct students to appropriate support at orientation (i.e., peer mentors for application assistance, A&amp;R, counseling, faculty) and work with faculty toward the goal that all students at the event are registered for classes by start of semester</li><li>
Assist students through CAR (Counseling, Admissions and Registration) sessions</li></ul></li><li>
Troubleshoot as needed with student applications including<ul><li>
Help students identify and clarify issues in conjunction with A&amp;R i.e. application download errors and ID.me problems and direct students to most appropriate school support staff for next steps</li><li>
Help ESL instructors troubleshoot student registration issues after the start of the semester</li></ul></li><li>
Support current students to increase throughput:<ul><li>
Collaborate with ESL faculty or student volunteers to provide reminders about registration dates, updates about class schedules, and help to increase students continuing onto the next ESL class via providing timely information</li><li>
Coordinate with instructors and student volunteers to schedule visits to all ESL classes</li><li>
Provide warm handoff to current ESL students needing to access school resources and support - tutoring, counseling, basic needs, etc.</li><li>
Serve as a point of contact for ESL students for non-instructional questions</li></ul></li><li>
Support outreach:<ul><li>
Print and distribute marketing materials for further distribution</li><li>
Distribute information and flyers about ESL@Ohlone in the local community</li></ul></li><li>
Communications and marketing<ul><li>
Monitor website and work with faculty/webmaster to ensure dates for registration, class schedules, and orientation are current</li><li>
Spread information about ESL@Ohlone through pre-existing community networks</li><li>
Attend outreach events and tabling events to provide more information about ESL@Ohlone</li><li>
Distribute marketing materials on community bulletin boards</li></ul></li></ul><b>
Qualifications and Knowledge</b><br>
<ul><li>
Collaborative and team-focused, highly skilled in building relationships and refining processes</li><li>
Highly organized, persistent and passionate about guiding students from initial contact to final registration</li><li>
Familiarity with the application process for the California Community College system and noncredit registration procedures</li><li>
Familiarity with Ohlone College ESL Program</li></ul></div><br>
<p></p>
<div></div><div><p><b>Minimum Qualifications</b></p><p><br>
The position is open to anyone who has experience with noncredit instruction at Ohlone College, or at another California Community College, and experience working collegially with faculty and staff in support of student success.</p><b>
AND</b><br>
Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.</div><br>
<p></p>
<div></div><div><p><b>Required Application Materials</b></p><ul><li>
Resume/Curriculum Vitae.</li><li>
A list of three (3) professional references including name, position, organization, phone number, email, and relationship to the applicant.</li></ul><br>
<b>
District Statement</b><br>
Founded in 1967, Ohlone College is named in honor of the early Ohlone People who inhabited the San Francisco Bay Area. Ohlone College is committed to providing a high-quality education to serve our diverse population of over 15,000 students per year. Ohlone College is nationally recognized for our Deaf Studies and Interpreter Preparation programs, and is widely known for our nursing, health sciences, liberal arts, biomedical science, and smart manufacturing programs. As a learning community, we embrace and champion inclusivity, integrity, student expression, global citizenship, and continuous improvement.<br>
<br>
Ohlone College is one of the top-ranked community colleges in California, serving the cities of Fremont, Newark, and Union City. Our campuses in Fremont and Newark are centrally located in the East Bay between San Francisco, Oakland, and San Jose. This region is known as a hub of innovation and economic activity, and home to some of the most advanced manufacturing, biomedical research, and clean energy companies in California, including Tesla, Meta, Seagate, and Lam Research.<br>
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The main campus in Fremont is located near Interstate 680 at the base of Mission Peak, just south of the historic Mission San Jose, and is the primary gateway to year-round hiking, biking, and hang gliding in the Mission Peak Regional Preserve. The Newark Center for Health Sciences and Technology is located near Interstate 880 in a hub of new residential and commercial development. The two campuses are connected by shuttle to each other and the Warm Springs BART station, which offers convenient access to public transit throughout the Bay Area.<br>
<br>
<b>Vision Statement</b><br>
Ohlone College will be known for inclusiveness, innovation, integrity, engagement, and exceptional student success.<br>
<br>
<b>Mission Statement</b><br>
Ohlone College offers high quality educational and career pathways and personal enrichment courses to serve the diverse needs of all students and the community. Ohlone provides excellent instruction and support services, awards associate degrees and certificates, and promotes university transfer in an inclusive, equitable, and multicultural environment where student learning and achievement are paramount. Ohlone fosters innovation, encourages student expression, and promotes ethical behavior and global citizenship.<br>
<br>
<b>EEO Statement</b><br>
The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants. If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.<br>
<br>
<b>Conditions of Employment</b><br>
Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts, proof of freedom from tuberculosis. In addition, you will be required to provide identification and employment eligibility as outlined in the federal &ldquo;Immigration Reform &amp; Control Act of 1986.&rdquo; Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.<br>
<br>
<b>Immigration Reform &amp; Control Act of 1986</b><br>
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal Immigration Reform &amp; Control Act of 1986.<br>
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<b><i>*The District reserves the right to modify, rescind, or re-advertise this recruitment at any time</i></b><b>*</b></div></div></div><p></p>

ESL Non-Credit Outreach & Support Coordinator (Temporary/Short-Term Peak)

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ESL Non-Credit Outreach & Support Coordinator (Temporary/Short-Term Peak)