Qureos Mentor

Ola Electric

<div>
 
 
 Project Manager &ndash; GTM (Sales and Service Function of Ola Electric)
 
 
 
 
 Location:
 
 Bangalore, India
 
 
 
 Company:
 
 Future Factory, Pochampalli, Krisnagiri, Tamilnadu.
 
 
 
 Grade:
 
 20-Manager
 
 
 
 
 
 
 Role Overview:
 
 
 
 As a Project Manager for Frontend GTM at Ola Electric, you will own the planning, coordination, and execution of customer-facing system initiatives that enable smooth Go-To-Market operations. This includes ensuring frontend platforms (apps, web interfaces, dealer portals) are fully functional, aligned with business requirements, and ready for launches or operational changes. You will work cross-functionally with engineering, operations, and support teams to drive timely delivery of projects that directly impact customer experience and GTM efficiency.
 
 
 
 Key Responsibilities:
 
 
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 Project Planning &amp; Execution
 
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 Lead the end-to-end execution of frontend GTM initiatives (app/website/dealer interface updates, booking system enhancements, feature enablement).
 
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 Define project scope, timelines, milestones, dependencies, and deliverables.
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 Monitor progress, manage risks, and ensure timely completion of all tasks.
 
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 Cross-Functional Coordination
 
 
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 Collaborate with engineering, operations, and support teams to ensure all GTM systems meet requirements and are launch-ready.
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 Act as the central point of coordination between teams to resolve blockers and streamline workflows.
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 Ensure system changes are deployed successfully and efficiently.
 
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 Operational Readiness &amp; Quality Assurance
 
 
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 Validate that frontend platforms function correctly and meet operational needs before launch.
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 Work with QA and engineering to ensure bug-free and high-performance deployments.
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 Maintain post-launch checks and reporting for continuous operational improvement.
 
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 Stakeholder Communication &amp; Reporting
 
 
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 Provide regular project status updates to leadership and key stakeholders.
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 Track project KPIs and deliverables to ensure accountability.
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 Conduct post-project reviews and document lessons learned.
 
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 Process Optimization
 
 
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 Identify gaps in GTM operational processes and suggest improvements.
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 Implement repeatable workflows for faster, error-free project execution.
 
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 </ul>
 
 
 Required Qualifications:
 
 
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 Bachelor&rsquo;s degree in Engineering, IT, Operations, or a related field.
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 3&ndash;7 years of experience in project management, preferably in operational or technology-focused GTM projects.
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 Strong understanding of frontend systems, web/mobile platforms, or operational workflows.
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 Excellent organizational, communication, and problem-solving skills.
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 Proficiency with project management tools (Jira, Trello, Asana, MS Project, etc.).
 
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 </ul>
 
 
 Desired Attributes:
 
 
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 Ability to manage multiple concurrent projects with tight deadlines.
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 Detail-oriented with strong analytical skills.
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 Proactive, hands-on, and able to drive cross-functional collaboration.
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 Experience with software release coordination, system integrations, or operational readiness is a plus.
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 </ul>
 
 
</div>

Project Manager

<div>
 
 
 Senior Manager &ndash; Process Excellence (Sales and Service Operation at Ola Electric)
 
 
 
 
 Location:
 
 Bangalore, India
 
 
 
 Company:
 
 Ola Electric
 
 
 Ola Electric is building India&rsquo;s most advanced two-wheeler EV ecosystem. To scale this mission, we are looking for a
 
 Senior Manager &ndash; Process Excellence
 
 who can completely reimagine, redesign, and transform core business processes across Sales, Service, Parts, Warehousing, and Revenue Operations.
 
 
 This is
 
 not
 
 a maintenance or incremental improvement role. We are looking for a leader who thrives in
 
 zero-to-one
 
 and
 
 ten-to-hundred
 
 transformation&mdash;someone who can build clean, frictionless, tech-led processes and create a minimal human-intervention operating model for a high-speed, high-volume EV organization.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Enterprise Process Transformation
 
 
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 Redesign end-to-end processes across Sales, Service, SCM, Warehousing, Parts, and Revenue using first-principles thinking.
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 </ul>
 
 
 
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 Replace legacy practices with automation-first, technology-enabled workflows.
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 </ul>
 
 
 
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 Build a unified operating system that ensures speed, predictability, and minimal manual intervention.
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 </ul>
 
 
 
 
 
 2. Rapid Diagnostics &amp; Problem Solving
 
 
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 Conduct deep-dive analyses to identify root causes of operational issues&mdash;leakages, delays, process gaps, and system inconsistencies.
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 </ul>
 
 
 
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 Implement quick corrective actions and convert them into scalable, repeatable processes.
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 </ul>
 
 
 
 
 
 3. Tech + Process Integration
 
 
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 Collaborate with Product and Engineering teams to convert redesigned processes into systems, dashboards, controls, and digital workflows.
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 </ul>
 
 
 
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 Ensure all processes are measurable, auditable, and optimized through data.
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 4. Cross-Functional Leadership
 
 
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 Align and influence stakeholders across Sales, Service, SCM, Finance, and Field Operations.
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 Drive adoption of new processes across a large and distributed network.
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 Build a culture of process discipline where teams operate by design&mdash;not habit.
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 5. Governance, KPIs &amp; Control Mechanisms
 
 
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 Define and implement KPIs for all redesigned processes.
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 Establish governance mechanisms such as control towers, audits, RCA loops, and performance reviews.
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 Ensure operational excellence at scale with consistent and predictable outcomes.
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 What You Bring
 
 
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 8&ndash;15 years of experience in Process Excellence, Business Transformation, Operations Consulting, or large-scale Ops roles.
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 </ul>
 
 
 
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 Experience in high-scale industries such as Auto/EV, E-commerce, FMCG, Manufacturing, 3PL, or Consulting.
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 </ul>
 
 
 
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 Strong capability in designing processes from scratch (not just optimization).
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 </ul>
 
 
 
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 Exposure to Lean, Six Sigma, S&amp;OP frameworks (certifications preferred).
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 </ul>
 
 
 
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 Ability to thrive in a fast-paced, high-ambiguity environment.
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 </ul>
 
 
 
 
 If you&rsquo;re passionate about building world-class systems and want to shape the future of India&rsquo;s EV ecosystem, we&rsquo;d love to hear from you!
 
 
 
 Apply now and be a part of the transformation.
 
 
 
 
</div>

Process Excellence Manager

<div>
 
 
 About the Role:
 
 
 
 We are seeking a visionary Lead Industrial Designer to define the next generation of Ola products that go beyond traditional mobility. The role spans across vehicles, intelligent systems, and emerging product categories &mdash; blending design, technology, and human experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 ● Lead end-to-end industrial design programs across mobility and future product ecosystems &mdash;
 
 
 from concept to production.
 
 
 ● Translate product strategy into compelling, manufacturable design outcomes that embody brand identity, innovation, and user-centricity.
 
 
 ● Drive ideation through sketches, 3D modelling, and visualization to achieve both functional and emotional impact.
 
 
 ● Collaborate with engineering, CMF, studio engineering, and visualization teams to ensure seamless design-to-build integration.
 
 
 ● Explore new materials, manufacturing processes, and human&ndash;machine interaction paradigms to shape next-gen products.
 
 
 ● Mentor a team of designers, fostering creativity, technical depth, and executional excellence.
 
 
 ● Communicate design intent effectively to leadership and cross-functional stakeholders.
 
 
 
 
 
 
 Required Qualifications &amp; Experience:
 
 
 
 ● Bachelor&rsquo;s or Master&rsquo;s degree in Industrial, Transportation, or Product Design.
 
 
 ● 8+ years of experience in leading industrial design projects across mobility or advanced product
 
 
 domains.
 
 
 ● Strong 3D surfacing and visualization proficiency (e.g., CATIA, Alias, ICEM Surf, Blender, or Rhino).
 
 
 ● Deep understanding of ergonomics, materials, manufacturing feasibility, and user experience integration.
 
 
 ● Proven leadership in managing and interacting with multidisciplinary design teams and delivering production-ready outputs.
 
 
 ● Excellent storytelling and presentation skills; able to articulate design rationale and influence
 
 
 decisions.
 
 
 ● A portfolio showcasing diverse product design work that bridges form, function, and future readiness.
 
 
 
 
 
 
 Why Ola Design:
 
 
 
 Join a studio where India&rsquo;s best designers, engineers, and visionaries collaborate to reimagine mobility and intelligent products for the future. You&rsquo;ll have the freedom to experiment, the scale to impact millions, and the mandate to design what&rsquo;s next.
 
</div>

Lead Industrial Designer

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 Qualifications, Experience &amp; Skills:
 
 
 
 
 
 
 ● Engineering Degree or Diploma in Automotive/ Mechanical Engineering or equivalent
 
 
 ● Minimum 8+ years of experience in 2 or 4 wheeler Technical Support &amp; Service engineering function.
 
 
 ● Expertise in using diagnostic applications and tools
 
 
 ● Hands on experience in using Oscilloscope, Telematics &amp; Dataloggers will bean added advantage
 
 
 
 
 
 
 Key Roles &amp; Responsibilities:
 
 
 
 ● Oversee and ensure smooth functioning of multiple Ola Electric service centers in the assigned area.
 
 
 ● Lead, mentor, and monitor Service Managers, Advisors, and Technicians to achieve operational and customer satisfaction KPIs.
 
 
 ● Ensure prompt resolution of customer complaints, monitor feedback, and maintain high NPS (Net Promoter Score).
 
 
 ● Ensure all repairs, maintenance, and warranty work adhere to company SOPs, safety protocols, and legal compliance requirements.
 
 
 ● Analyze service data, productivity metrics, and cost efficiency; create action plans for improvement.
 
 
 ● Monitor spare parts usage, maintain optimal stock levels, and minimize wastage or pilferage.
 
 
 ● Identify skill gaps, coordinate technical training, and develop service staff to meet evolving EV technology needs.
 
 
 ● Work closely with Product, Quality, and Central Service teams for escalations, feedback, and continuous process improvement.
 
 
 ● Ensure adequate staffing at all service centers, approve rosters, and address attrition challenges.
 
 
 ● Prepare regular performance reports and present updates to the Regional Service Manager.
 
</div>

Area Service Manager

<div>
 
 
 Job Summary
 
 
 
 
 
 
 
 
 
 Ola Electric is seeking dynamic and high-potential individuals from premier B-schools to join our Sales Team as
 
 Area Sales Manager
 
 s. This is an accelerated, hands-on role designed for future leaders who are ready to make a significant impact from day one. You will work directly with senior leadership to analyze key business drivers and contribute to strategic initiatives at the forefront of the EV revolution.
 
 
 
 Key Roles &amp; Responsibilities
 
 
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 Monitor lead generation, walk-ins, and conversions using CRM tools; identify funnel gaps and coach teams on improving conversion rates.
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 Achieve monthly and quarterly sales targets across all Ola Experience Centers in the assigned area, covering vehicle sales, accessories, finance, insurance, and exchange programs.
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 Identify local market trends, customer preferences, and high-demand zones; collaborate with marketing for targeted activations and partnerships.
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 Track competitor pricing, product features, customer offers, and new launches to refine sales strategies.
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 Audit stores for SOP adherence in test ride management, product display, hygiene, delivery processes, and CRM usage.
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 Work with the fulfillment team to forecast, allocate, and optimize vehicle and accessory inventory across stores to meet demand.
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 Manage last-mile operations to ensure timely delivery of inventory to the correct locations.
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 Drive superior in-store and delivery experiences, ensuring complaint closure within defined TAT and consistent post-sale follow-up.
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 Ensure compliance with legal, safety, and branding guidelines; lead internal and external store audits.
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 Maintain adherence to all company policies in retail operations, customer documentation, delivery protocols, and employee conduct.
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 Track and monitor sales, leads, forecasts, NPS, delivery performance, O2D timelines, and complaint resolution TATs; conduct daily stand-ups and weekly reviews to identify improvement actions.
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 Manage hiring, training, and performance of Sales Associates, Store Managers, and Hub Sales Managers; set KPIs and drive accountability.
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 Liaise with central planning, fulfillment, and service teams to ensure seamless coordination and operational efficiency.
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 </ul>
 
 
 Qualifications, Experience &amp; Skills
 
 
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 MBA/PGDM from a Tier-1 business school in India
 
 (e.g., IIMs, IITs, NMIMS, XLRI).
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 Exceptional academic record with a proven ability to solve complex problems.
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 Strong analytical skills, with proficiency in data analysis and spreadsheet modeling.
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 Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively.
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 Demonstrated leadership potential through academic projects, case study competitions, or extracurricular activities.
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 A strong passion for the automotive or electric vehicle industry.
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 </ul>
 
 
</div>

Area Sales Manager