Abrar Admin

Old Second National Bank

<div><div>Who We Are

At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.

With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!</div>
Launch your career at Old Second, where you'll grow your banking knowledge and build skills that move your career forward.

Position Overview

The Teller role is responsible for front line customer service, processing customer banking transactions, balancing a cash drawer, and providing qualified referrals to Retail Banking.
Essential Job Functions
<ul>
<li>Provides quality, personalized customer service (greeting/closing, uses customer name, telephone etiquette, error resolutions, and written communications). Meets or exceeds established customer service expectations including manager observations.</li>
<li>Processes checking and savings deposits/withdrawals by adhering to policies and procedures including ensuring proper endorsements, negotiability of item, validity of identification, and availability of funds.</li>
<li>Processes various types of payments and orders according to policy and procedure including loan payments, real estate tax payments, money orders, and cashier's checks.</li>
<li>Counts, proves, and packages currency according to policy and procedure. Balances cash drawer and researches all teller differences within the specified timeframe.</li>
<li>Effectively uses technology in order to accurately complete customer transactions.</li>
<li>Participates actively in the branches efforts to reach assigned sales referral goals through meeting assigned individual goals.</li>
<li>Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank systems.</li>
<li>Maintains flexibility to float to other branches and/or work dynamic schedules needed. Availability to work during branch hours: Monday-Friday, 8am-6pm and Saturday, 8am-12pm.</li>
</ul>
Minimum Requirements
<ul>
<li>High School Diploma or equivalent; and</li>
<li>Six months of related experience (cash handling, customer service, office, etc.)</li>
<li>Must work onsite to perform responsibilities of this position.</li>
</ul>
Competencies
<ul>
<li>Strong customer service orientation with a focus on delivering exceptional experiences.</li>
<li>Professional and clear communication skills, both verbal and written.</li>
<li>Proficient in cash handling and transaction accuracy.</li>
<li>Detail-oriented with a commitment to precision and quality.</li>
</ul>
Preferred, but not required
<ul>
<li>In-depth customer service, cash handling, and sales experience strongly preferred.</li>
<li>Experience resolving customer service issues and providing exceptional customer service.</li>
<li>Prior experience balancing a cash drawer.</li>
<li>Prior experience in banking.</li>
</ul>
Compensation &amp; Benefits

Base pay: $16.84 - $20.65/hour. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.

Variable pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales referral activities.

Benefits: How We Support You - Old Second<div>
Thanks for considering Old Second!</div></div>

Teller - Lombard, IL (Westmore)

<div><div>Who We Are

At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.

With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!</div>
Position Overview:

The Fair and Responsible Banking Officer serves as a subject matter expert and provides direction and day-to-day support to the various business units on fair and responsible banking. The Fair and Responsible Banking Officer will interface with all levels of management and personnel. Strong interpersonal skills, good judgement, excellent written and oral communication skills, and the ability to collaborate effectively are vital for success in this role.
The role is responsible for coordinating and maintaining a consistent, enterprise-wide approach to fair lending and fair banking monitoring, analysis, and reporting.

Essential Job Functions:
<ul>
<li>Maintain a strong technical understanding of applicable banking laws, regulations, and regulatory guidance as they apply to banking products, services and processes;</li>
<li>Ensure bank-wide internal controls, policies and procedures are compliant with applicable banking laws and regulations;</li>
<li>Manage the regulatory change process by maintaining timelines needed for newly promulgated or amended laws and regulations and working closely with business unit partners to ensure thorough implementation;</li>
<li>Serve as the subject matter expert and provide support to lines of business on fair lending and fair banking compliance-related issues;</li>
<li>Assist with the completion of the Compliance Risk Assessment to determine residual risks facing the Bank;</li>
<li>Assist with the review of new products and/or services prior to launch;</li>
<li>Collaborate with the Training Department to develop compliance training when necessary for new rules or identified deficiencies and determine annual fair lending and fair banking compliance training assignments for the Board of Directors, officers and staff;</li>
<li>Review and approve advertising and/or marketing material, evaluating for disparate impact or other fair lending or fair banking risks;</li>
<li>Assist the Director of Compliance during internal audits and regulatory exams and on any corrective action plans assigned to the Compliance Department;</li>
<li>Review customer complaints and monitor for any potential trends that may indicate disparate consequences of the Bank's existing policies and procedures.</li>
<li>Utilize software to monitor for fair lending or fair banking issue including comparative file analysis or regression testing when appropriate.</li>
<li>Coordinate and execute a centralized, risk-based fair lending and fair banking monitoring plan across business lines to promote consistency, enterprise coverage, and defensibility;</li>
<li>Manage the review and validation of data used to determine the Bank's applicability under Section 1071, ensuring accurate monitoring of threshold volumes and supporting fair lending and fair banking analytics.</li>
<li>Prepare fair lending and fair banking monitoring results and emerging risk observations for escalation to Compliance leadership and inclusion in management or committee reporting, as appropriate.</li>
</ul>
Requirements:
<ul>
<li>Bachelor's Degree and five or more years of compliance, risk management, or fair lending/fair banking experience in a financial institution or regulatory setting, with demonstrated exposure to fair lending or fair banking monitoring, or an equivalent combination of education and experience.</li>
</ul>
Competencies:
<ul>
<li>Excellent written and interpersonal communication skills.</li>
<li>Applied technical knowledge of consumer and commercial banking laws, regulations and regulatory guidance with an emphasis in Fair Lending</li>
<li>Change Management &ndash; influence and advise business to meet new and existing regulatory obligations.</li>
<li>Ability to synthesize monitoring results and data into clear risk narratives.</li>
<li>Confidence in supporting regulatory examinations and responding to fair lending-related inquiries.</li>
<li>Well established understanding and experience in CRA policies and assessments</li>
<li>Demonstrated experience in analyzing and assessing data for Fair Lending risks in lending.</li>
</ul>
Preferred, but not required:
<ul>
<li>Testing and monitoring for regulatory requirements related to Fair Lending compliance is preferred.</li>
<li>Notable experience and background in Fair Lending compliance programs for Indirect Lending products and services.</li>
<li>CRCM or ability and commitment to obtain.</li></ul> 


Note: Job levels and hiring decisions are based upon both the business needs of the department and the qualifications of the incumbent. In some cases, an incumbent may meet the requirements ay the VP level, but may be hired in at a lower level based upon business needs and staffing dynamics.

Location Details:

This position may be eligible to be fully remote dependent upon business needs. With management approval, an incumbent may work remotely to perform the regular responsibilities of the role. Remote work must be performed in Illinois, Indiana, Wisconsin, Michigan, Missouri or Nevada). Business needs may require the incumbent to work onsite as needed. A hybrid work schedule is an available option for local candidates in Illinois and/or Nevada where bank locations reside. 


Compensation &amp; Benefits

Base pay: $87,500 - $125,000
Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.

Officer Bonus Eligible: VP level candidates are eligible to participate in the Annual Officer Incentive plan with a target bonus up to 10% of base salary based various performance components.

Benefits: How We Support You - Old Second<div>
Thanks for considering Old Second!</div></div>

AVP/VP Fair & Responsible Banking Officer

<div><div>Who We Are

At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.

With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!</div>
Engage customers daily and join Old Second as a Universal Banker!

Position Overview
The Universal Banker is highly visible and accessible to our customers, providing exceptional service and assisting customers with all of their banking needs. The Universal Banker performs front line customer service and sales including accurately opening and closing accounts, performing account maintenance, profiling customers for new sales and cross sell opportunities, and for performing basic Teller functions as needed.

Essential Job Functions
<ul>
<li>Meets sales and service goals by actively engaging in Bank sales processes including profiling, building strong customer relationships, utilizing sales and customer service software, and participating in sales campaigns. Follows up with customers by phone or email.</li>
<li>Accurately opens, closes, and maintains customer accounts according to established policies and procedures. Understands material covered in Personal Banker training manuals.</li>
<li>Utilizes strong knowledge of Old Second products and services to advise new and existing customers of Old Second's comprehensive portfolio of banking options. Begins to learn and apply knowledge to more complicated retail products including IRAs and loans.</li>
<li>Maintains a high level of customer service to assist the branch in obtaining the highest customer service ratings, including internal survey results.</li>
<li>Utilizes cross training as a Teller to fill in as needed behind the Teller line to handle basic transactions including cashing checks, processing deposits and withdrawals, and adhering to processes and procedures including balancing drawer.</li>
<li>Maintain working knowledge of all internal and legislated compliance and regulations including satisfactory completion of all annual training.</li>
<li>Responsible for Operational Accuracy and Compliance (ex. Records, TD Ops, BSA/Fraud/CTR's, BAI, Signature Cards, CIP, Beneficial Ownership).</li>
<li>Maintains flexibility in work schedule including opening/closing branch as needed. Demonstrates willingness to fill in at other Old Second locations as needed.</li>
</ul>
Minimum Requirements
<ul>
<li>High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience.</li>
<li>Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements.</li>
<li>Must work onsite to perform responsibilities of this position. Branch hours: Monday-Friday, 8am-6pm and Saturday, 8am-1pm.</li>
</ul>
Competencies
<ul>
<li>Demonstration of excellent customer service and professional communication.</li>
<li>Dedication to product promotion, sales referrals, and cross selling products/services.</li>
<li>Math and computer proficiency. Technical aptitude toward learning and utilizing bank software applications.</li>
<li>Basic understanding of banking, check processing, credits and debits.</li>
<li>Focus and organization during periods of high volume or interruption.</li>
<li>Reliable: dedication &amp; commitment to work; follow-through on all tasks</li>
<li>Knowledge and compliance with bank rules and regulations.</li>
<li>Multi-task and follow-through on all responsibilities.</li>
</ul>
Preferred, but not required
<ul>
<li><ul><li>Associate or bachelor's degree preferred.</li>
<li>Prior experience as a teller or personal banker.</li>
</ul></li>
</ul>Compensation &amp; Benefits

Base pay: $18.10 - $22.50/hour. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.

Variable pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales performance.

Benefits: How We Support You - Old Second<div> 
Thanks for considering Old Second!</div></div>

Universal Banker - Chicago, IL (Taylor Street)

Join Old Second National Bank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Old Second National Bank

About Company

Teller - Lombard, IL (Westmore)

AVP/VP Fair & Responsible Banking Officer

Universal Banker - Chicago, IL (Taylor Street)