Qureos Mentor

Oliver Wyman

<div>
 
 Who We Are
 
 
 
 Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman&rsquo;s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.
 
 
 
 Practice Overview
 
 
 
 Oliver Wyman is one of the market leaders in GCC public sector strategy consulting. Our
 
 Doha
 
 office is looking to appoint consultants to support its continued expansion in the
 
 government and public sector
 
 , a strategic priority for the firm. This is an exciting opportunity to be part of a successful team early in its development. Consultants are given the opportunity for rapid professional growth, to participate in entrepreneurial work, and to share in the success of the team. Our teams are organized around several different specializations:
 
 Economic &amp; social development, investment promotion and strategies, governance, fiscal &amp; monetary policies, amongst others
 
 .
 
 
 
 The Role And Responsibilities
 
 
 
 Experienced professionals bring the know-how to make lasting change for our clients and our company. We are not typical &lsquo;management&rsquo; consultants. We provide industry- and discipline-specific knowledge and expertise, which amplifies our impact and helps us shape the future for our clients. Oliver Wyman is a diverse, entrepreneurial, non-competitive partnership of individuals who like to pursue new opportunities or build a unique franchise doing what they do best in a collegial, fun environment.
 
 
 
 PRINCIPALS
 
 are experts in particular content areas and provide day-to-day leadership of complex client projects and aspects of the client relationship as well as the commercial process, teaming with Partners. They ensure excellent project delivery that meets or exceeds agreed upon goals, leveraging Oliver Wyman best practice as well as their own expertise. They become trusted advisors to senior clients, with the ability to guide and influence their thinking, and are viewed as experts in particular content areas.
 
 
 Oliver Wyman Principals are seen as Partners of the future and, as such, are fully engaged in building business through identifying new and expanded opportunities; they create exciting intellectual capital through thought leadership and are knowledgeable on a broad range of adjacent topics. Principals develop others and build a strong personal brand both within and outside the firm.
 
 
 We welcome applicants with a proven track record of excellence. Successful applicants typically have extensive subject matter expertise, as well as previous experience in managing projects with tight deadlines, excel within a team environment, and establishing and maintaining strong business relationships within a consulting environment. Key responsibilities:
 
 
 <ul>
 <li>
 Leading teams of consultants in complex analysis and problem-solving including problem structuring, analytical techniques, synthesis, and recommendation development
 </li>
 <li>
 Leading project execution through excellent case management: work planning, managing workflow, upward management, and coaching/developing team members
 </li>
 <li>
 Managing multiple projects and teams simultaneously
 </li>
 <li>
 Developing trusted relationships with clients and managing client relationships and networks, presenting to board audiences, and working day to day with clients
 </li>
 <li>
 Together with a Partner team, leading business development and sales efforts
 
 
 </li>
 </ul>
 
 Your Attributes And Experience
 
 
 
 Clients hire Oliver Wyman for specialized expertise. The ideal candidate will have most of the following:
 
 
 <ul>
 <li>
 A degree from a top academic program
 </li>
 <li>
 At least 8 years of relevant experience, ideally with a top-tier strategy consulting firm (or similar organization).
 </li>
 <li>
 Experience in leading projects in the governmental/ public sector institutions, ideally in the GCC region
 </li>
 <li>
 Expertise on relevant subject matters: Sector development, regional development &amp; national champion strategies &amp; investment attraction strategies, policy infrastructures, strategic support to ministries and government entities, amongst others
 </li>
 <li>
 A track record of leading and managing teams and clients, and delivering against tight deadlines in fast paced and demanding environments
 </li>
 <li>
 Ability to apply content knowledge, provide thought leadership in project execution, and to develop new intellectual capital to support business development activities
 </li>
 <li>
 A strong background in strategic problem solving with demonstrable analytical skills
 </li>
 <li>
 Outstanding communication skills; comfort in presenting to senior executives, both internally and to clients
 </li>
 <li>
 A strong can-do attitude, willingness to take the initiative, curiosity and desire to learn
 </li>
 <li>
 Arabic language is a plus
 </li>
 <li>
 Willingness to travel
 
 
 </li>
 </ul>
 
 OUR VALUES &amp; CULTURE
 
 
 
 
 Why work at Oliver Wyman?
 
 
 
 Working as part of our global, entrepreneurial company, you will do meaningful work from day one. We are looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement.
 
 
 We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously.
 
 
 
 Our Oliver Wyman Values
 
 
 
 We create breakthroughs to achieve the amazing
 
 
 
 Be brave
 
 
 
 We stand behind our beliefs while exploring what drives them. We stand up for what is right and persevere through difficulty. We venture into the unknown, staying open to our greatest possibilities.
 
 
 
 Lead with heart
 
 
 
 We build relationships with clients and colleagues that last, grounded in transparency, authenticity, and trust. We love what we do and have fun while we do it. And we combine this passion with rigor and skill to drive sustainable performance.
 
 
 
 Strive for breakthroughs
 
 
 
 We bring deep expertise and profound curiosity to the pursuit of ambitious ideas and uncommon insights. We ask bigger questions, seek diverse perspectives, and challenge ourselves to find the most powerful and sustainable solutions.
 
 
 
 Work as one
 
 
 
 We succeed as a unified team of colleagues and clients, achieving together what separately would be beyond our reach. We care for and develop one another. We learn from differences, overcome divisions, and celebrate our shared achievements.
 
 
 
 Own our impact
 
 
 
 We act as entrepreneurs and stewards of the firm. We own the journey, acting with integrity at every step. And we own our impact, holding ourselves to the highest standards to deliver stronger results for our clients, better opportunities for each other and lasting change for society.
 
 
 Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.
 
 
 Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.
 
 
 Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one &ldquo;anchor day&rdquo; per week on which their full team will be together in person.
 
 
 
 R_326220
 
</div>

Oliver Wyman – Principal – Government and Public Institutions – Doha

<div>
 
 Oliver Wyman
 
 is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh &amp; McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.
 
 
 The Firm&rsquo;s capabilities and intellectual capital are enhanced by our deep industry expertise, geographic range, analytical rigor, and hands-on, collaborative approach. Our professionals see what others don&rsquo;t, challenge conventional thinking, and consistently deliver innovative, customized solutions. We also work side by side with senior executives to accelerate execution through a blend of behavioral and management approaches. As a result, we have a tangible impact on clients&rsquo; top and bottom lines. Our clients are the CEOs and executive teams of the Global 100 companies.
 
 
 
 Implementation team
 
 
 
 We support our clients in translating their strategies from ideas into groundbreaking impact.
 
 
 Great strategies rely on effective execution to realize their potential. We have a deep understanding of strategy, and the expertise and experience to transform strategy into sustainable success. Our approach empowers our clients to execute their strategies over the long term, by working closely with their teams and by building their internal capabilities.
 
 
 We have developed a world-class delivery toolkit, proven to fast-track impact realization for our clients. We cater to each client&rsquo;s situation and tailor our approach to meet their specific needs.
 
 
 We are a group of problem-solvers intrigued by HOW to get things done. We are people-oriented and we thrive when we work with our clients and see them succeed.
 
 
 
 The Role And Responsibilities
 
 
 
 As an Implementation Consultant, your role is to support broad, projects end-to-end to deliver business outputs, ensuring that projects are completed on time, within budget, and to a high level of client satisfaction.
 
 
 <ul>
 <li>
 Works directly with our internal stakeholders and external clients to ensure effective project delivery
 </li>
 <li>
 Supports project teams with analysis, research, and preparation of outputs
 </li>
 <li>
 Executes activities of well-defined work packages under supervision of a manager
 </li>
 <li>
 Provide support to Project Managers/Leaders
 </li>
 <li>
 Builds and maintains effective relationships with senior business partners, and third parties. Become a trusted advisor and helps facilitate timely decision-making and trade-offs throughout all relevant stages.
 </li>
 <li>
 Acts as the first line of assurance to mitigate risk and uncertainty exposures. Ensure assumptions are validated to control the risk profile of the projects.
 </li>
 <li>
 Works closely with, or as part of wider programs, project workstreams, and regularly interfaces with internal management, including digital and technology. Ensures that all requirements are correctly translated into tangible outputs.
 </li>
 <li>
 Receives support to rapidly develop expertise in project management, supports the business domain being served, and ensures the right project tools are used.
 
 
 </li>
 </ul>
 
 Your Attributes and Experience:
 
 
 
 <ul>
 <li>
 Fluent in Arabic &amp; English
 </li>
 <li>
 An undergraduate or advanced degree from a top academic program
 </li>
 <li>
 Atleast 1-2 years of working experience in complex and major project management gained in management consulting or equivalent sized business environments.
 </li>
 <li>
 Demonstrable evidence of coordinating implementation with teams across different locations.
 </li>
 <li>
 Familiar with business and technology solutions delivery lifecycles, using multiple disciplines and methodologies.
 </li>
 <li>
 Know how to take the initiative, seeking out opportunities to learn new skills and put the ones you've already got to good use
 </li>
 <li>
 Exposure to or foundational knowledge of change management credentials and expertise in the core areas for successful implementation: Enterprise program management (i.e. planning and governance, risk &amp; issue management, executive reporting), People (i.e. organizational design, manpower planning, knowledge transfer), Processes (i.e. process definition, implementation, SLAs &amp; KPIs), Technology (i.e. technology delivery, vendor selection and management, quality assurance).
 
 
 </li>
 </ul>
 
 OUR VALUES &amp; CULTURE
 
 
 
 
 Why work at Oliver Wyman?
 
 
 
 Working as part of our global entrepreneurial company, you will do meaningful work from day one.
 
 
 We are looking for individuals who challenge the norm and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement.
 
 
 We have a collaborative, supportive and impactful team environment &ndash; we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously.
 
 
 
 Our Oliver Wyman Values
 
 
 
 We create breakthroughs to achieve the amazing
 
 
 
 Be brave
 
 
 
 We stand behind our beliefs while exploring what drives them. We stand up for what is right and persevere through difficulty. We venture into the unknown, staying open to our greatest possibilities.
 
 
 
 Lead with heart
 
 
 
 We build relationships with clients and colleagues that last, grounded in transparency, authenticity, and trust. We love what we do and have fun while we do it. And we combine this passion with rigor and skill to drive sustainable performance.
 
 
 
 Strive for breakthroughs
 
 
 
 We bring deep expertise and profound curiosity to the pursuit of ambitious ideas and uncommon insights. We ask bigger questions, seek diverse perspectives, and challenge ourselves to find the most powerful and sustainable solutions.
 
 
 
 Work as one
 
 
 
 We succeed as a unified team of colleagues and clients, achieving together what separately would be beyond our reach. We care for and develop one another. We learn from differences, overcome divisions, and celebrate our shared achievements.
 
 
 
 Own our impact
 
 
 
 We act as entrepreneurs and stewards of the firm. We own the journey, acting with integrity at every step. And we own our impact, holding ourselves to the highest standards to deliver stronger results for our clients, better opportunities for each other and lasting change for society
 
 
 Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.
 
 
 Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.
 
 
 
 R_324799
 
</div>

Oliver Wyman – Implementation Consultant – Riyadh and Doha

<div>
 
 
 Oliver Wyman is now looking to hire an experienced professional as an IT Support Senior Analyst based in our Duabi office!
 
 
 
 
 
 
 
 
 Job Overview
 
 
 
 
 
 
 
 Provides technical support to colleagues both pro-actively &amp; re-actively, via a variety of support channels both inbound and outbound across multiple lines of businesses within MMC . This includes ownership of the support process through effective diagnosis, troubleshooting and resolution for software and hardware related issues either in person or virtually.
 
 
 
 
 
 Deliver support in accordance with agreed KPIs and SLAs.
 
 
 
 
 
 The role is a hybrid position that requires onsite presence minimum 4 days per week with 1x remote support day.
 
 
 
 
 
 There may be occasional support required during weekends and out of hours during crisis/emergency situations.
 
 
 
 
 
 
 
 Key responsibilities
 
 
 
 
 
 
 
 
 Reactive Technical Support
 
 
 <ul>
 <li>
 Provide support to all colleagues through a variety of channels (in-person, phone, virtual pop-in Zoom)
 </li>
 <li>
 Assist with building laptops and installing, maintaining, troubleshooting and repair of all MMC hardware, software and mobility technology problems.
 </li>
 <li>
 Respond to and resolves incidents and requests and escalates with appropriate level of urgency.
 </li>
 <li>
 Proactively communicates and follows up with colleagues on all incidents and requests
 </li>
 <li>
 Reconfigure existing laptops and/or perform tune-up services (quick and re-image) as required.
 </li>
 <li>
 Log all issues with appropriate documentation as determined by standard operating procedures
 </li>
 <li>
 Escalate requests in a timely manner with warm hand-offs to other technical resolver groups
 </li>
 <li>
 Route incidents to appropriate support teams as per described troubleshooting steps.
 </li>
 <li>
 Monitor and escalate issues until resolution, closure or the appropriate group has accepted.
 </li>
 <li>
 Use MMC Tech incident management system to record and track all support work.
 </li>
 </ul>
 
 
 
 
 
 Proactive Technical Support
 
 
 <ul>
 <li>
 Provide proactive support to all colleagues through a variety of digital channels based on data in Nexthink and other performance management systems
 </li>
 <li>
 Collaborate with engineering teams to pro-actively remediate device and systems identified as at risk.
 </li>
 <li>
 Provide pro-active training and knowledge sharing on MMC systems and devices to maximize functionality usage.
 </li>
 <li>
 Assist with projects as and when assigned.
 </li>
 </ul>
 <li>
 </li>
 
 
 Administrative Tasks and Training
 
 
 
 
 
 <ul>
 <li>
 Will require weekend / after-hours work for occasional emergencies
 </li>
 <li>
 Adheres to responsibilities such as compulsory training and education as and when required to maintain current knowledge.
 </li>
 <li>
 Performs time tracking tasks as required to ensure resources are allocated correctly to business requirements.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Associates degree in a technology related discipline, or a combination of work experience, education and training equivalent to a two-year college in a technology related discipline.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Two years of related work experience in a technical support role.
 </li>
 <li>
 Background of working as a technical troubleshooter.
 </li>
 </ul>
 
 
 
 
 
 
 Knowledge and Skills
 
 
 
 <ul>
 <li>
 Very strong knowledge of industry desktop operating systems and software.
 </li>
 <li>
 Excellent organizational and prioritization skills.
 </li>
 <li>
 Through troubleshooting and analysis skills.
 </li>
 <li>
 Superior customer service skills.
 </li>
 <li>
 Ability to communicate effectively, both verbally and written.
 </li>
 <li>
 Ability to work independently and with minimal supervision and under pressure.
 </li>
 <li>
 Ability to adapt to a changing environment with a wide degree of creativity and latitude.
 </li>
 <li>
 Fluent in English to business level.
 </li>
 </ul>
 
 
 
 
 
 
 Other Requirements
 
 
 
 <ul>
 <li>
 Relevant Industry certifications.
 </li>
 <li>
 ITSM understanding.
 </li>
 <li>
 Ability to work with local and remote teams over different time zones.
 </li>
 <li>
 Travel may be required depending on location.
 </li>
 <li>
 Occasional evening and weekend work may be required.
 </li>
 </ul>
 
 
 
 
 
 
 Internal Contacts
 
 
 
 
 
 
 <ul>
 <li>
 MMC business colleagues &ndash; supporting colleagues who contact Colleague Tech Support Services.
 </li>
 <li>
 Supervisors &amp; Managers
 </li>
 <li>
 Colleagues and peers within other Technology teams on day-to-day support issues.
 </li>
 <li>
 Business IT support groups on day-to-day support issues (as required).
 </li>
 </ul>
 
 
 
 
 
 
 External Contacts
 
 
 
 <ul>
 <li>
 Third party resolver teams (Dell, HP, Lenovo, BT, Vodafone, AT&amp;T etc.) &ndash; day-to-day working relationship for service delivery and support.
 </li>
 </ul>
 
 
</div>

IT Support Senior Analyst - Dubai

Join Oliver Wyman and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Oliver Wyman

ABOUT_COMPANY

Oliver Wyman – Principal – Government and Public Institutions – Doha

Oliver Wyman – Implementation Consultant – Riyadh and Doha

Oliver Wyman – Implementation Consultant – Riyadh and Doha

IT Support Senior Analyst - Dubai