Qureos Mentor

Oman Housing Bank | بنك الإسكان العُماني

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 Job Purpose:
 
 
 
 The Personal Banker - Nizwa Branch provides excellent customer service while handles various banking transactions and promotes the bank's products and services.
 
 
 
 
 
 
 Description
 
 
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 Greets customers warmly and assists them with their banking needs courteously and professionally.
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 Actively listens to customers to understand their requirements and provides appropriate solutions.
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 Ensures prompt and accurate resolution of customer inquiries, complaints, and requests.
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 Processes a range of banking transactions, including deposits, withdrawals, transfers, and account inquiries, accurately and efficiently.
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 Assists customers with account openings, closures, and updates to account information as needed.
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 Educates customers about the bank's products and services, including accounts, loans, credit cards, and investment options.
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 Identifies opportunities to cross-sell or upsell products based on customer needs and financial goals.
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 Meets or exceeds sales targets by actively promoting banking products and services to customers.
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 Ensures compliance with all banking regulations, policies, and procedures to maintain the integrity of banking operations.
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 Follows Anti-Money Laundering (AML) and Know-Your-Customer (KYC) guidelines when processing transactions and opening accounts.
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 Stays updated on banking regulatory and policy changes to ensure adherence and mitigate risks.
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 Assists with administrative tasks such as maintaining customer records, filing documents, and updating databases.
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 Prepares and maintains accurate transaction records and reports for audit and compliance purposes.
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 Collaborates with team members to ensure smooth branch operations and efficient workflow.
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 Builds and maintains strong relationships with customers by providing personalized service and addressing their financial needs effectively.
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 Follows up with customers to ensure satisfaction, resolves any issues, and identifies opportunities for additional banking products or services.
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 Proactively reaches out to existing and potential customers to promote new products and services and deepen relationships.
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 Qualifications and Experience:
 
 
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 Bachelor's Degree in Banking &amp; Finance.
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 Fresh graduate with 0 years of experience, registered as unemployed and have no registered work history.
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 Shows strong attention to detail and accuracy, particularly in handling transactions.
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 Demonstrates basic understanding of banking products and services, and basic financial principles.
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 Basic understanding of banking regulations, including Anti-Money Laundering (AML) and Know-Your-Customer (KYC) principles, acquired through academic coursework or foundational training.
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 ** Candidates meeting the criteria will be contacted.
 
 
 
 
 ** Candidates residing in Nizwa will be given first priority, followed by those from locations closer to the branch in Al Dakhilya region.
 
 
 
 
 ** Applications will be accepted until 30-Nov-2025 at 2:00 P.M Submissions received after this date and time will not be considered.
 
 
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Personal Banker - Nizwa Branch

Join Oman Housing Bank | بنك الإسكان العُماني and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Oman Housing Bank | بنك الإسكان العُماني

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Personal Banker - Nizwa Branch