Qureos Mentor

Oman Housing Bank | بنك الإسكان العُماني

<div>
 
 
 Job Purpose:
 
 
 
 The Unit Head &ndash; Procurement &amp; Administration leads both procurement and administration activities to ensure effective sourcing, contracting, vendor management, and delivery of core administrative services. He/She manages RFQ/RFP development, bid evaluation, and contract finalization in alignment with internal policies, Delegation of Authority, and legal guidelines. On the Administration side, the role oversees travel management, office services, records and correspondence handling, facilities-related support, and vendor contracts for administrative functions. The Unit Head &ndash; Procurement &amp; Administration ensures governance, cost efficiency, service quality, and vendor performance while supporting strategic business objectives.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Manages the end-to-end review and execution of Procurement and Administration activities raised by internal stakeholders, ensuring timely, compliant, and value-for-money outcomes aligned with approved budgets, procedures, and service standards.
 </li>
 <li>
 Drives a culture of cost optimization and operational excellence by instituting robust cost control frameworks across both Procurement and Administrative functions, maximizing their contribution to enterprise value.
 </li>
 <li>
 Leads the evaluation and execution of high-value and complex procurement requirements, while also overseeing major administrative contracts and service agreements&mdash;managing the full lifecycle from needs assessment through RFP/RFQ development, tendering, negotiation, vendor/service provider selection, and contract execution.
 </li>
 <li>
 Manages and governs supplier and service provider bid evaluations, facilitating senior-level negotiations to secure optimal commercial, technical, legal, and service outcomes that safeguard and advance the Bank&rsquo;s interests.
 </li>
 <li>
 Collaborates with business units and cost owners to review vendor and service provider proposals (procurement and administrative), ensuring they meet technical requirements, comply with policy, stay within budget, and support operational priorities; provides clear recommendations for selection and negotiation.
 </li>
 <li>
 Manages the structured negotiation processes&mdash;covering both procurement contracts and administrative service agreements&mdash;ensuring cross-functional alignment, stakeholder engagement, and strict adherence to internal governance protocols.
 </li>
 <li>
 Approves and validates final vendor and service provider selection outcomes by facilitating consensus among stakeholders and preparing comprehensive documentation for Executive Management and relevant committee ratification.
 </li>
 <li>
 Monitors organizational compliance with established Service Level Agreements (SLAs) across procurement and administration, spearheading continuous improvement initiatives to enhance agility, responsiveness, service quality, and cost efficiency.
 </li>
 <li>
 Acts as a reliable partner to business units&mdash;facilitating communication, aligning requirements, and helping implement cross-functional initiatives, administrative support, and operational changes.
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 <li>
 Serves as Secretary to the Management Tender Committee (MTC), ensuring end-to-end coordination of Committee&rsquo;s logistics, timely distribution of materials, and transparent documentation to enable informed and accountable decision-making.
 </li>
 <li>
 Leads the Corporate Support Services helpdesk and request management process (Procurement and Admin), analyzing demand, eliminating bottlenecks, and improving turnaround time and cost per ticket.
 </li>
 <li>
 Manages the business travel ticketing &amp; reservations process end-to-end, meeting defined SLA/TAT targets, and ensures seamless support for staff movements.
 </li>
 <li>
 Oversees vendor relationships for travel, office services, and other administrative functions&mdash;covering onboarding, due diligence, SLA/KPI reviews, issue escalation, and timely closure.
 </li>
 <li>
 Owns the contract lifecycle and renewals across both procurement and administration scopes&mdash;covering RFP/RFQ preparation, terms/SLAs, renewal calendar, DoA documentation, and invoice validation for accuracy.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field.
 </li>
 <li>
 Minimum of 8 years of experience in the Banking sector, with a focus on Procurement and Administration.
 </li>
 <li>
 Professional certification such as CIPS, CIPP, or equivalent is preferred.
 </li>
 <li>
 Demonstrated leadership experience with a record of delivering impactful results.
 </li>
 <li>
 Extensive experience in RFP review, tendering processes, and contract management.
 </li>
 <li>
 In-depth knowledge of Oman&rsquo;s Tender Law and its application in procurement practices.
 </li>
 <li>
 Strong expertise in negotiation and vendor relationship management.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 ** Applicants who are meeting the job requirements will be contacted. Applications will be accepted until 11-Sep-2025 at 2:00 P.M Submissions received after this date and time will not be considered **
 
 
</div>

Unit Head – Procurement & Administration

<div>
 
 
 Job Purpose:
 
 
 
 The Head &ndash; Credit Administration ensures effective credit administration through oversight of Credit Review and Credit Operations for loans. The role focuses on operational accuracy, compliance, timely loan disbursement, and risk control. It ensures high-quality service delivery to internal and external stakeholders, aligned with CBO regulations and the Bank&rsquo;s operational policies.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Oversees Credit Review: accuracy of loan files, documentation, and compliance with lending policies.
 </li>
 <li>
 Oversees Credit Operations: collateral documentation, loan booking, disbursements and servicing.
 </li>
 <li>
 Ensures compliance with CBO retail lending regulations, internal audit, and risk controls.
 </li>
 <li>
 Ensure operational accuracy and timely processing of loan applications.
 </li>
 <li>
 Prepares management reports the relevant stakeholders.
 </li>
 <li>
 Identifies process improvements and supports digitalization initiatives.
 </li>
 <li>
 Provides guidance to staff on resolving operational bottlenecks.
 </li>
 <li>
 Leads, develops, and executes integrated strategies for Credit Review and Credit Operations.
 </li>
 <li>
 Evaluates credit portfolios, validates risk ratings, and ensures compliance.
 </li>
 <li>
 Implements effective control procedures for Credit Review and Operations.
 </li>
 <li>
 Conducts site visits and inspections to monitor construction quality as and when required.
 </li>
 <li>
 Updates relevant operation guidelines, land/construction rates, and real estate registries.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or a related business field. A Master&rsquo;s degree in a business-related field is desired.
 </li>
 <li>
 8 -10 years&rsquo; experience in Retail Banking Credit Administration, with at least 5 years in supervisory/leadership roles.
 </li>
 <li>
 Strong knowledge of regulations including the ones of the Central Bank of Oman (CBO), Municipality, Ministry of Housing, and other relevant authorities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 ** Applicants who are meeting the job requirements will be contacted. Applications will be accepted until 11-Sep-2025 at 2:00 P.M Submissions received after this date and time will not be considered **
 
 
</div>

Head - Credit Administration

<div>
 
 
 Job Purpose:
 
 
 
 The Branch Manager oversees the daily operations and sales performance of the branch. He/She drives revenue and achieves sales targets by leading and motivating a team of banking professionals. He/She implements sales strategies, develops and maintains strong customer relationships, and ensures the branch operates efficiently and profitably.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Leads and guides branch staff to maximize sales performance.
 </li>
 <li>
 Sets sales targets and monitors team members towards achieving individual targets.
 </li>
 <li>
 Conducts regular sales meetings and provides guidance, support and training to branch staff.
 </li>
 <li>
 Develops sales strategy to achieve revenue goals and branch targets.
 </li>
 <li>
 Fosters and maintains strong relationships with existing and potential customers.
 </li>
 <li>
 Identifies customer needs and provides personalized financial solutions.
 </li>
 <li>
 Delivers and maintains consistency in meeting high customer satisfaction levels.
 </li>
 <li>
 Ensures smooth daily operations of branch as per Bank&rsquo;s standards.
 </li>
 <li>
 Confirms compliance with banking regulations, policies, procedures and standards.
 </li>
 <li>
 Handles customer escalations and resolves issues raised in a timely manner.
 </li>
 <li>
 Identifies opportunities for business growth and expansion within the branch market.
 </li>
 <li>
 Collaborates with marketing and related teams to promote banking products effectively.
 </li>
 <li>
 Analyzes sales and performance data regularly to identify new trends.
 </li>
 <li>
 Prepares reports on sales performance, customer satisfaction, and branch profitability.
 </li>
 <li>
 Provides quarter feedback and coaches branch staff to improve performance.
 </li>
 <li>
 Abides by risk management policies and procedures related to branch operations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a business-related specialization is preferred.
 </li>
 <li>
 A minimum of 10 years of experience in a managerial branch management role within a bank is required.
 </li>
 <li>
 Proven track record of achieving sales targets in a bank.
 </li>
 <li>
 Ability to achieve sales targets with proven track records.
 </li>
 <li>
 Ability to maintain a high level of customer satisfaction.
 </li>
 <li>
 Good understanding of banking offered products.
 </li>
 <li>
 Expert in Microsoft Office applications includes Excel, Word and PowerPoint.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 ** Applicants who are meeting the job requirements will be contacted. Candidates residing in Al Batinah North Governorate will be prioritized. Applications will be accepted until 11-Sep-2025 at 2:00 P.M Submissions received after this date and time will not be considered **
 
 
</div>

Branch Manager - Sohar

<div>
 
 
 Job Purpose:
 
 
 
 The Branch Manager oversees the daily operations and sales performance of the branch. He/She drives revenue and achieves sales targets by leading and motivating a team of banking professionals. He/She implements sales strategies, develops and maintains strong customer relationships, and ensures the branch operates efficiently and profitably.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Leads and guides branch staff to maximize sales performance.
 </li>
 <li>
 Sets sales targets and monitors team members towards achieving individual targets.
 </li>
 <li>
 Conducts regular sales meetings and provides guidance, support and training to branch staff.
 </li>
 <li>
 Develops sales strategy to achieve revenue goals and branch targets.
 </li>
 <li>
 Fosters and maintains strong relationships with existing and potential customers.
 </li>
 <li>
 Identifies customer needs and provides personalized financial solutions.
 </li>
 <li>
 Delivers and maintains consistency in meeting high customer satisfaction levels.
 </li>
 <li>
 Ensures smooth daily operations of branch as per Bank&rsquo;s standards.
 </li>
 <li>
 Confirms compliance with banking regulations, policies, procedures and standards.
 </li>
 <li>
 Handles customer escalations and resolves issues raised in a timely manner.
 </li>
 <li>
 Identifies opportunities for business growth and expansion within the branch market.
 </li>
 <li>
 Collaborates with marketing and related teams to promote banking products effectively.
 </li>
 <li>
 Analyzes sales and performance data regularly to identify new trends.
 </li>
 <li>
 Prepares reports on sales performance, customer satisfaction, and branch profitability.
 </li>
 <li>
 Provides quarter feedback and coaches branch staff to improve performance.
 </li>
 <li>
 Abides by risk management policies and procedures related to branch operations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a business-related specialization is preferred.
 </li>
 <li>
 A minimum of 10 years of experience in a managerial branch management role within a bank is required.
 </li>
 <li>
 Proven track record of achieving sales targets in a bank.
 </li>
 <li>
 Ability to achieve sales targets with proven track records.
 </li>
 <li>
 Ability to maintain a high level of customer satisfaction.
 </li>
 <li>
 Good understanding of banking offered products.
 </li>
 <li>
 Expert in Microsoft Office applications includes Excel, Word and PowerPoint.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 ** Applicants who are meeting the job requirements will be contacted. Candidates residing in Muscat will be prioritized. Applications will be accepted until 07-Sep-2025 at 2:00 P.M Submissions received after this date and time will not be considered **
 
 
</div>

Branch Manager - Main Branch

Join Oman Housing Bank | بنك الإسكان العُماني and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Oman Housing Bank | بنك الإسكان العُماني

ABOUT_COMPANY

Unit Head – Procurement & Administration

Head - Credit Administration

Branch Manager - Sohar

Branch Manager - Main Branch