Qureos Mentor

Omnicom Health

<div>Senior Advocacy and Recruitment Specialist

FSLA Status: Exempt or Non-Exempt

JOB SUMMARY:

The Senior Advocacy and Recruitment Specialist position is a key position within Snow Companies as the position operates at the core of the Snow Companies business model. This position is ultimately responsible for the identification and screening of new Patient Ambassadors&trade; and establishing and maintaining relationships with clinical trial sites and physician offices. The role requires comfort level in strategic planning and establishing oneself as a subject matter expert, providing project guidance to the company as a whole. The key transferrable skills for these positions are compassion, communication, organization, and resourcefulness.

ESSENTIAL JOB FUNCTIONS AND RESPONSBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty of a Recruitment and Advocacy Specialist satisfactorily over a sustained period of time or enter with a pre-existing level of business experience. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The primary job functions and responsibilities include, but are not limited to, those listed.

Relationship Building and Patient Screening:

Recruiting new patients for candidacy in our Patient Ambassador&trade; programs is crucial to the existence of the company. Senior Advocacy and Recruitment Specialists will have cultivated relationships with the staff of physician offices, clinics, support groups, and other patient-focused organizations through a variety of methods and techniques as deemed appropriate and effective by the Specialist. They use relationships to enhance multiple recruits and use this knowledge to further business objectives. Senior Recruitment and Advocacy Specialists must have the ability to be flexible and continually design new recruitment techniques to find eligible Patient Ambassadors&trade;. They must manage time effectively to meet the competing needs of all brand teams, coordinate schedules with the rest of the team to ensure coverage for our incoming educational hotlines and be able to manage tight deadlines. A Senior Advocacy and Recruitment Specialist is expected to assist junior team members in overall workflow strategy and provide insight to best practices. Senior Advocacy and Recruitment Specialists must exercise impeccable independent judgment and discretion in determining the best recruitment channels to use, eligibility of potential candidates, and the necessary information and background data to be gathered, all while properly handling sensitive, private health care information. Recruiting specialists own the flow of their day and must be able to formulate, affect, interpret, and implement management policies and operating practices. The recruiting team serves as subject matter experts on recruiting techniques and strategy and provides insight and direction to the company on best practices and strategic planning. Individuals should anticipate the needs of the client and be prepared in advance for questions. Team members are required to have a good understanding of patient privacy laws (HIPAA) and adverse event (AE) reporting as well as disease knowledge and sensitivity. Professionalism is of utmost importance at all times. Compassion, empathy, time management and organization are crucial to successfully fulfill this role. Collaboration with account team members to keep them informed of recruitment status is essential. Senior team members collaborate to hire and train new team members. Strong teamwork mentality is needed for this position.

Organization:

Members of the Recruitment and Advocacy Team may be asked to simultaneously manage and drive the recruitment for multiple programs, develop relationships with clinical trial sites and physician offices, screen potential Ambassadors, and answer incoming educational hotline calls. Senior team members must do project management and campaign management, ensuring that work is moving at a satisfactory pace, identifying and eliminating hurdles, and meeting timelines. Therefore, it is important that these employees have demonstrable organizational skills and can give clear examples of their ability to multitask in a high-pressure environment. Additionally, recruiting for live programs requires the ability to keep information and materials organized as well as the ability to lead a team to meet recruiting goals. The importance of privacy means that recordkeeping and file management are crucial.

Resourcefulness:

Recruitment and Advocacy management inherently requires a person to &quot;think on his or her feet.&quot; A demonstrated ability to anticipate hurdles and overcome them quickly and effectively is paramount.

Collaboration/Teamwork:

The size and nature of our company will require that you work in collaboration with people in other departments. Candidates must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Candidates will need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.

Language Skills/Communication:

Candidates must be able to read and comprehend general documents relating to the pharmaceutical/bio-technology industry that include but are not limited to: medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations. Candidates will have demonstrated ability to effectively and professionally communicate with managers, clients, customers, Ambassadors, and the public. Working with patients requires the candidate to exercise discretion and empathy as patients are living with chronic conditions. Fluency in a foreign language is a plus.

Patient Privacy:

The core of our business is working with patients. It is most likely that you will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that you take training courses that include, but are not limited to:
<ul>
<li>Snow Policy Training</li>
<li>Health Insurance Portability and Accountability Act (HIPAA)</li>
<li>Adverse Event (AE) Reporting Training</li>
<li>U.S. Food and Drug Administration (FDA) Training</li>
</ul>
Education and Experience:

Bachelor's degree (B.A.) from a four-year college or university, or three to five years of related experience, or equivalent combination of education and experience preferred. MPH, RN, or LPN preferred.

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
<ul>
<li>$55,000 - $60,000</li>
</ul>
This is a fully remote position.<div>
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us&mdash;we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.</div></div>

Senior Advocacy & Recruitment Specialist

<div>Writing Director

FLSA Status: Exempt

JOB SUMMARY:

Snow Companies is the world leader in patient engagement and patient-centric storytelling. We help pharma brands find people living with chronic conditions who can share their experiences with others who are looking for answers about their disease and treatment. When these Patient Ambassadors share their authentic stories, they provide more than answers: They provide perspective and hope. We know the power of these authentic voices and real stories. We have seen how this experience unites people living with chronic illness and their loved ones and ultimately elevates their voices.

Snow's Writing Team collaborates with our Patient Ambassadors, clients, and internal account teams to create stories, educational materials, advertising copy, and digital content. The Writing Director is responsible for leading small writing teams, developing strategic messaging for projects, and of course, writing powerful patient stories. This role demands a seasoned command of storytelling and writing acumen, as well as attention to detail, diligence to process, excellent problem-solving skills, and the ability to synthesize our clients' marketing objectives as well as legal and regulatory processes while maintaining creative integrity. The Writing Director is also responsible for mentoring Junior and Senior Writers, monitoring their professional development, and designing continuing education opportunities for the Writing Team.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The Writing Director must be able to perform the following essential duties and functions:
<ul>
<li>Write and oversee the creation of patient stories, advertising/marketing copy, video/audio scripts, blog posts, standard business reports and correspondence, and short-form copy for digital projects such as web, display ads, email, and other online user experiences</li>
<li>Collaborate with Account Teams to hone creative briefs with brand strategy, marketing goals, and U.S. Food and Drug Administration (FDA), and legal and regulatory requirements</li>
<li>Empathetically interact with Patient Ambassadors throughout the writing process to help them create powerful narratives</li>
<li>Work closely with Project Managers to define deadlines and troubleshoot challenges as they arise</li>
<li>Oversee Senior and Junior Writers and provide senior reviews of their work</li>
<li>Guide and mentor Senior and Junior Writers to help them create attainable goals and continue to hone their writing skills</li>
<li>Collaborate with Designers on visual projects to help inform the packaging of content</li>
<li>Interface with clients in formal and informal settings as requested by Account Teams</li>
<li>Meet deadlines and deliver high-quality pieces that reflect professionalism and strengthen our company's reputation</li>
<li>Facilitate video calls with Account Teams, Ambassadors, and Creative Teams</li>
<li>Lead creative brainstorming sessions</li>
<li>Compile creative options with strategy for program names, taglines, etc., to be presented to clients</li>
</ul>
The primary job functions and responsibilities include, but are not limited to, those listed.

Weekend and Night Work:

Although your day-to-day work should primarily take place during regular office hours (8:30 a.m.&ndash;5:30 p.m., Monday&ndash;Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Writing Director position should have the expectation that the workload and nature of the work will require hours that may extend past the normal business hours of the company.

Collaboration/Teamwork:

The size and nature of Snow Companies will require collaborating with people in other departments. Employees must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Employees need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.

Language Skills/Communication:
<ul>
<li>Superior writing, brainstorming, and proofreading skills</li>
<li>Demonstrate ability to effectively and professionally communicate with clients, Patient Ambassadors, and the general public</li>
<li>Working with patients requires discretion and empathy as patients are living with chronic conditions</li>
<li>A mastery of the English language and a strong eye for detail</li>
<li>Fluency in a foreign language is a plus</li>
</ul>
Travel:
<ul>
<li>Travel is a fundamental part of the Writing Director position. On average, writers travel once a month to support the team and/or complete job tasks. Employees must be able to accommodate the specific travel requirements of their role</li>
</ul>
Patient Privacy:

The core of our business is working with patients. Employees will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that employees take training courses that include, but are not limited to:
<ul>
<li>Snow Companies Policy Training</li>
<li>Health Insurance Portability and Accountability Act (HIPAA)</li>
<li>Adverse Event (AE) Reporting Training</li>
<li>U.S. Food and Drug Administration (FDA) Training</li>
</ul>
Computer Skills:

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Mathematical Skills: Ability to comprehend and utilize basic mathematics as well as business statistics to include percentages, ratios, discounts, interest, commissions, and proportions.

Reasoning Ability:
<ul>
<li>Ability to identify and define problems while applying effective problem-solving skills through collecting data, establishing facts, and drawing valid conclusions</li>
<li>Ability to deal with a variety of concrete variables in situations where only limited standardization exists</li>
<li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form</li>
<li>Capable of applying industry benchmarks to create standardized practices</li>
</ul>
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment/Environmental Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate with no or very limited exposure to physical risk.

Certificates, Licenses, and Registrations: Candidates must have a valid driver's license. In some instances, a passport may be necessary.

Education and Experience:

Bachelor's degree from a four-year college or university and five-plus years of related experience and/or training, or equivalent combination of education and experience preferred.<div>
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us&mdash;we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.</div></div>

Writing Director

<div>Creative Writer

FLSA Status: Exempt

JOB SUMMARY:

The Creative Writer is responsible for breathing life into the stories and media created by Snow Companies. Writers are required to have strong storytelling skills to help our Patient Ambassadors&reg; share remarkable stories of hope and empowerment in a way that conveys both the Ambassador's personal experiences and the client's key objectives.

ESSENTIAL JOB FUNCTIONS AND RESPONSBILITIES:

The Creative Writer must be able to perform the following essential duties and functions
<ul>
<li>Prepare and present patient stories, advertising/marketing copy, video/audio scripts, and blog posts, as well as standard business reports and correspondence</li>
<li>Create short form copy for digital projects such as web, display ads, email, and other online user experiences</li>
<li>Understand brand strategy, marketing goals, and U.S. Food and Drug Administration (FDA) legal and regulatory requirements, and must weave that information seamlessly into the Ambassador's story</li>
<li>Read and comprehend general documents relating to the pharmaceutical/biotechnology industry that include but are not limited to: medical education, medical periodicals, clinical trial data, package inserts, medical procedures, industry regulations, and reimbursement/tax guidelines</li>
<li>Demonstrate the ability to shift quickly and easily between writing styles and mediums such as print and digital</li>
<li>Demonstrate ability to read copy written by brand AORs and to mimic their tone and voice</li>
<li>Strong communication skills are important when engaging in discussions with Patient Ambassadors, fellow writers, and other team members throughout Snow Companies</li>
<li>Appropriately engage with clients in formal and informal settings</li>
<li>Meet deadlines and deliver high-quality pieces that reflect professionalism and strengthen our company's reputation</li>
<li>The primary job functions and responsibilities include, but are not limited to, those listed</li>
</ul>
Weekend and Night Work:

Although your day-to-day work should primarily take place during regular office hours (8:30 a.m.&ndash;6:00 p.m., Monday&ndash;Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Creative Writer position should have the expectation that the workload and nature of the work will require hours that may extend past the normal business hours of the company.

Collaboration/Teamwork:

The size and nature of Snow Companies will require work in collaboration with people in other departments. Employees must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Employees need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.

Language Skills/Communication:
<ul><li>Superior writing, brainstorming, and proofreading skills</li>
<li>Demonstrate ability to effectively and professionally communicate with managers, clients, Patient Ambassadors, and the general public</li>
<li>Working with patients requires discretion and empathy as patients are living with chronic conditions</li>
<li>A mastery of the English language and a strong eye for detail</li>
<li>Fluency in a foreign language is a plus</li>
</ul>
Travel:
<ul>
<li>Travel is a fundamental part of the Writer position. Once per month, on average, a writer will travel to support the team and/or complete job tasks</li>
<li>Employees must be able to accommodate the specific travel requirements of their role</li>
</ul>
Patient Privacy:

The core of our business is working with patients. Employees will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that employees take training courses that include, but are not limited to:
<ul>
<li>Snow Companies Policy Training</li>
<li>Health Insurance Portability and Accountability Act (HIPAA)</li>
<li>Adverse Event (AE) Reporting Training</li>
<li>U.S. Food and Drug Administration (FDA) Training</li>
</ul>
Computer Skills:

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Mathematical Skills:

Ability to comprehend and utilize basic mathematics as well as business statistics to include percentages, ratios, discounts, interest, commissions, and proportions.

Reasoning Ability:
<ul>
<li>Ability to identify and define problems while applying effective problem-solving skills through collecting data, establishing facts, and drawing valid conclusions</li>
<li>Ability to deal with a variety of concrete variables in situations where only limited standardization exists</li>
<li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form</li>
<li>Capable of applying industry benchmarks to create standardized practices</li>
</ul>
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment/Environmental Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate with no or very limited exposure to physical risk.

Certificates, Licenses, and Registrations:

Candidates must have a valid driver's license. In some instances, a passport may be necessary.

Education and Experience:

Bachelor's degree from a four-year college or university, or three to five years of related experience and/or training, or equivalent combination of education and experience preferred.<div>
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us&mdash;we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.</div></div>

Writer

Join Omnicom Health and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Omnicom Health

About Company

Senior Advocacy & Recruitment Specialist

Writing Director

Writer