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A leading company in financial services industry is seeking for the head of customer experience strategy and ensuring a seamless and engaging journey for all customers. In this role, you will oversee all aspects of customer interactions and develop strategies to enhance customer satisfaction, loyalty, and advocacy.
 
Key Responsibilities: 
<ul>
<li>Define and implement the customer experience vision and strategy across all touchpoints.</li>
<li>Lead and mentor a team responsible for delivering high-quality customer service and support.</li>
<li>Analyze customer feedback and insights to identify areas for improvement and drive necessary changes.</li>
<li>Collaborate with product, marketing, and sales teams to ensure a customer-centric approach in all initiatives.</li>
<li>Monitor customer experience metrics and KPIs to assess the effectiveness of strategies.</li>
<li>Develop and manage customer experience programs to foster customer loyalty.</li>
<li>Stay informed on industry trends and best practices in customer experience management.</li>
<li>Serve as the voice of the customer within the organization, advocating for their needs and preferences.</li>
</ul>
Requirements: 
1. Bachelor’s degree in Business Administration, Marketing, or related field.
 2. 10+ years of experience in customer experience, customer service, or related roles, with at least 5 years in a leadership position.
 3. Proven track record of designing and implementing customer experience strategies.
 4. Strong analytical skills and experience in using data to drive decision-making.
 5. Excellent leadership and team management skills.
 6. Exceptional communication skills, both verbal and written.
 7. Customer-focused mindset with the ability to foster strong relationships.
 8. Familiarity with customer experience technologies and tools.
 
Benefits: 
Attractive Package

Head Of Customer Experience

Job Title: Finance Systems Transformation Director (ERP Carve-Out Implementation):
 
Type: (6 -8 Months assignment): 
Confidential Appointment: 
The Finance Systems Transformation Director will lead the strategic design and implementation of a standalone financial ERP platform, ensuring full separation of financial systems and data following a business carve-out.
 The Director will serve as the executive sponsor for all finance systems transformation initiatives, managing internal teams and external partners to deliver a modern, cloud-based financial environment that enables agility, transparency, and performance oversight.
 
Key Responsibilities: 
Strategic Leadership & Governance: 
<ul>
<li>Define and drive the overall ERP transformation vision, ensuring alignment with corporate strategy and post-carve-out objectives.</li>
<li>Establish governance, steering, and reporting mechanisms across Finance, IT, and executive stakeholders.</li>
<li>Lead decision-making on system selection, architecture, and key implementation trade-offs.</li>
<li>Ensure the new ERP solution supports management, statutory, and investor-reporting needs.</li>
</ul>
Program Oversight & Delivery: 
<ul>
<li>Direct and oversee the full ERP program lifecycle — design, migration, integration, testing, and deployment.</li>
<li>Approve system blueprints, data models, and process flows ensuring compliance and control integrity.</li>
<li>Manage external implementation partners, ensuring delivery within scope, budget, and quality parameters.</li>
<li>Ensure seamless integration across billing, HR/payroll, procurement, and banking platforms.</li>
</ul>
Financial Data Segregation & Control: 
<ul>
<li>Lead the transition from legacy financial systems to a fully segregated, fit-for-purpose ERP environment.</li>
<li>Oversee data-migration strategy, reconciliation, and audit assurance during system transition.</li>
<li>Implement robust financial-control frameworks, including chart of accounts, approval workflows, and segregation of duties.</li>
</ul>
Reporting, Analytics & Performance Management: 
<ul>
<li>Design and embed a management-reporting architecture delivering accurate, timely monthly accounts.</li>
<li>Introduce automated dashboards covering P&L, balance sheet, cash flow, variance analysis, and KPI tracking.</li>
<li>Ensure compatibility with investor and board reporting templates.</li>
<li>Establish a disciplined monthly close and reporting cadence across all business units.</li>
</ul>
Change Management & Post-Go-Live Stabilization: 
<ul>
<li>Lead organizational change, communication, and training to ensure system adoption and process alignment.</li>
<li>Monitor post-implementation performance, user engagement, and reporting quality.</li>
<li>Conduct post-go-live reviews and oversee handover to business-as-usual functions.</li>
<li>Drive continuous improvement and automation within finance processes.</li>
</ul>
Requirements: 
Bachelor’s degree in Finance, Accounting, Business, or Information Systems; Master’s or MBA preferred.
 15–18 years of progressive experience in finance transformation, ERP implementation, or systems integration.
 Proven experience leading end-to-end ERP programs (SAP, Oracle, Microsoft Dynamics, NetSuite, or similar).
 Background in carve-outs, M&A integration, or finance system separation projects strongly preferred.
 Deep understanding of financial reporting, consolidation, and internal control design.
 Strong familiarity with data-migration governance, cloud architecture, and financial analytics.
 Prior leadership experience managing cross-functional teams and third-party vendors.
 Professional certification (CPA, CMA, ACCA, or PMP) is an advantage.

Finance Systems Transformation Director - ERP Implementation

Job Title: Product Development - Textile
 A leading company in the textile industry is seeking a Product Development Specialist in the Textile sector. In this dynamic role, you will be instrumental in bringing new textile products to life, enhancing existing offerings, and aligning product development strategies with current market trends and customer needs.
 
Key Responsibilities: 
<ul>
<li>Conduct thorough market research to identify emerging trends and customer demands that inform product development.</li>
<li>Collaborate closely with design, engineering, and marketing teams to create and develop new textile products that reflect brand identity and quality standards.</li>
<li>Manage product specifications, including material selection, colors, patterns, and finishes to ensure an optimal balance between aesthetics and performance.</li>
<li>Oversee the sampling process, ensuring prototypes meet design and functional requirements through rigorous testing.</li>
<li>Work with suppliers and manufacturers to source necessary materials while adhering to timelines for product development and launch.</li>
<li>Collect and analyze product performance data and customer feedback to inform future product enhancements.</li>
<li>Ensure all products comply with industry standards and regulations throughout their lifecycle.</li>
<li>Maintain comprehensive documentation of product specifications and the development process to ensure compliance and reference for future projects.</li>
</ul>
Requirements: 
Qualifications: 
<ul>
<li>Bachelor’s degree in Textile Engineering, Fashion Design, Product Development, or a related field.</li>
<li>3-5 years of experience in product development within the textile industry.</li>
<li>In-depth knowledge of textile materials, manufacturing processes, and market trends.</li>
<li>Exceptional creativity and problem-solving skills with a focus on innovative product design.</li>
<li>Strong verbal and written communication abilities for effective collaboration across teams.</li>
<li>Proficiency in CAD software and related product development tools is beneficial.</li>
<li>Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment.</li>
<li>Highly organized with meticulous attention to detail in documentation and process management.</li>
</ul>
Benefits: 
Attractive Package

Product Development - Textile

Job Title: Junior Pattern Maker - Textile
 A leading company in the textile industry is seeking a dedicated Junior Pattern Maker to join their innovative team. In this role, you will assist in the creation of patterns for various textile products, collaborating with designers to translate their visions into tangible patterns that ensure optimal fit and functionality.
 
Key Responsibilities: 
<ul>
<li>Assist in the development of patterns for new textile products, ensuring accuracy and adherence to design specifications.</li>
<li>Collaborate with designers and product development teams to interpret sketches and design concepts into technical patterns.</li>
<li>Utilize pattern-making software and tools to create and modify patterns while maintaining design intent.</li>
<li>Conduct fittings and adjustments to patterns, ensuring that the final product meets quality and performance standards.</li>
<li>Maintain organized records of patterns, sample pieces, and related documentation.</li>
<li>Support the production team by providing accurate patterns that facilitate efficient cutting and sewing processes.</li>
<li>Stay updated on industry trends and technological advancements in pattern making and textile production.</li>
</ul>
Requirements: 
Qualifications: 
<ul>
<li>Associate degree or equivalent experience in Fashion/Textile Design, Pattern Making, or a related field.</li>
<li>1-2 years of experience in pattern making, preferably in the textile or fashion industry.</li>
<li>Proficient in pattern-making software (e.g., Gerber, Optitex) and traditional pattern-making techniques.</li>
<li>Strong attention to detail with a keen eye for design and fit.</li>
<li>Excellent communication and collaboration skills to work effectively with cross-functional teams.</li>
<li>Basic understanding of garment construction and sewing methods.</li>
<li>Ability to manage multiple projects and deadlines in a fast-paced environment.</li>
<li>Willingness to learn and adapt to new technologies and methodologies in pattern making.</li>
</ul>
Benefits: 
Attractive Package

Junior Pattern Maker - Textile

Industry: Beverages
 Our client is a leading company in Beverages
 
Position Overview: 
The Head of Marketing will be responsible for overseeing the development and execution of innovative marketing strategies across various channels. This role requires a strategic thinker with strong leadership skills, capable of driving the brand forward while ensuring alignment with business objectives.
 
Key Responsibilities: 
<ul>
<li>Lead the marketing team in creating and implementing effective marketing plans.</li>
<li>Establish branding initiatives aimed at positioning the company as a market leader.</li>
<li>Monitor and analyze market trends and competitive activities to inform strategic decisions.</li>
<li>Collaborate with cross-functional teams including sales, product development, and customer service.</li>
<li>Manage the marketing budget to ensure optimal allocation of resources.</li>
<li>Develop performance metrics to evaluate the success of marketing initiatives.</li>
<li>Build and maintain relationships with media and marketing partners.</li>
<li>Stay current with industry trends and best practices in marketing.</li>
</ul>
Requirements: 
1. Bachelor’s degree in Marketing, Business Administration, or a related field.
 2. 12+ years of marketing experience, with a focus on leadership roles.
 3. Demonstrated success in developing and executing comprehensive marketing strategies.
 4. Strong analytical skills with the ability to make data-driven decisions.
 5. Proven experience in brand management and digital marketing.
 6. Excellent leadership qualities with experience in team development.
 7. Strong communication skills, both verbal and written.
 8. Ability to thrive in a fast-paced environment and manage multiple projects.
 
Benefits: 
Attractive Package

Head of Marketing

A very well know company in the field of consumer finance and loyality is looking to hire for a Risk & Collection Senior Manager to join our dynamic team. In this pivotal role, you will oversee the risk management and collection strategies across the organization. Your expertise will help identify potential risks, develop mitigation strategies, and ensure that collection processes are efficient and effective, contributing to overall business performance.
 
Responsibilities:: 
<ul>
<li>Develop and implement comprehensive risk management frameworks and policies that align with business objectives</li>
<li>Lead the collection team in achieving collection targets, minimizing bad debt, and improving cash flow</li>
<li>Identify, assess, and prioritize risks across the organization, developing actionable plans to mitigate them</li>
<li>Monitor and analyze collection performance metrics to drive continuous improvement</li>
<li>Collaborate with cross-functional teams to ensure compliance and effectiveness in risk management practices</li>
<li>Prepare and present reports on risk and collection strategies to senior management</li>
<li>Provide training and guidance to team members on risk assessment practices and collection procedures</li>
</ul>
Requirements: 
<ul>
<li>Bachelor's degree in Finance, Business Administration, or a related field (Master's preferred)</li>
<li>10+ years of experience in risk management and collections</li>
<li>Proven experience in developing and implementing risk management frameworks and collection strategies</li>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent leadership and team management abilities</li>
<li>Outstanding communication and interpersonal skills</li>
<li>Proficiency in risk management software and Microsoft Office Suite</li>
<li>Knowledge of regulatory requirements related to risk management and collections</li>
</ul>
Benefits: 
Attractive Package

Risk & Collection Senior Manager

A leading Multinational Software & Infrastructure company looking for a talented and results-driven Financial Controller for a 6-month assignment to support our client's financial operations. This role requires someone who can step in and manage financial reporting, compliance, and strategic financial planning on a temporary basis. You will collaborate with various departments to ensure financial accuracy and integrity, helping the company maintain its financial health during this transitional period.
 
Key Responsibilities: 
<ul>
<li>Lead the financial reporting process, ensuring timely and accurate financial statements and compliance with regulations</li>
<li>Implement and maintain financial controls and procedures to minimize risk</li>
<li>Prepare monthly forecasts and analyze variances to budget</li>
<li>Coordinate with external auditors and oversee audit processes</li>
<li>Prepare and present financial analysis to senior management for decision-making</li>
<li>Assist in budgeting and developing financial strategies</li>
<li>Collaborate with various departments to ensure the financial goals align with operational strategies</li>
<li>Investigate and resolve discrepancies in financial reporting</li>
<li>Provide support to the finance team and ensure smooth financial operations during the assignment</li>
<li>Highlight opportunities for process improvement and cost savings</li>
</ul>
Requirements: 
<ul>
<li>Bachelor’s degree in Accounting, Finance, or a related field</li>
<li>Minimum of 5 years of experience in financial controlling or accounting roles</li>
<li>Demonstrated knowledge of financial regulations and reporting standards</li>
<li>Strong analytical and problem-solving skills</li>
<li>Ability to work effectively under tight deadlines and in a fast-paced environment</li>
<li>Experience with financial management software and Microsoft Excel</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to lead a team and drive results in a short time frame</li>
<li>Prior experience in a temporary or contract role is a plus</li>
</ul>
Benefits: 
Attractive Package

Financial Controller - 6 months Assignment

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