Qureos Mentor

OnPoint Community Credit Union

We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community.
 
OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Brand Communications Manager. We invite you to explore and grow your career with us!
 Job Summary
 The Brand Communications Manager oversees the development and implementation of OnPoint’s company-wide internal and external brand storytelling communications strategy. This role ensures that the overall brand activation plan aligns with company priorities, brand positioning, executive messaging, and reputation management. The position develops engaging stories for both internal and external efforts to enhance OnPoint’s position as a regional financial institution committed to meeting the needs of all communities in our footprint, while leading individuals who help produce the content to tell those stories.
 
Key Responsibilities
 <ul>
<li>Develop and execute a brand communications strategy aligned with enterprise growth and brand objectives.</li>
<li>Translate strategic initiatives into clear messaging for employees, members, community stakeholders, and media.</li>
<li>Lead content creation team members, providing guidance and direction that aligns with the broader communications strategy.</li>
<li>Implement an integrated internal and external communication calendar to ensure message consistency across internal and external channels.</li>
<li>Build messaging frameworks for key strategic initiatives, resulting in engaging stories that demonstrate OnPoint’s values and commitments.</li>
<li>Develop engaging and creative stories that support overall strategic internal communications planning that aligns with the OnPoint brand.</li>
<li>In partnership with other teams, as needed, develop structured brand communication plans and stories that communicate the value of key initiatives such as organizational change, technology rollouts, and policy updates.</li>
<li>Partner with media to develop and implement local partnerships that demonstrate OnPoint’s commitment to communities throughout our footprint.</li>
<li>Align media outreach with enterprise strategy and brand positioning.</li>
<li>Ensure internal and external communications reinforce member trust and brand credibility.</li>
</ul>
Required Qualifications
 <ul>
<li>Bachelor’s degree in Communications, Public Relations, Journalism, or related field.</li>
<li>6 years of experience in brand communication, storytelling, video production, and/or brand management.</li>
<li>3 years of experience leading creative or content teams</li>
<li>Experience should include the ability to manage and to self-direct throughout all steps of content creation.</li>
<li>Exceptional writing and editing skills.</li>
<li>Experience advising executive leadership.</li>
<li>Experience with media partnerships.</li>
<li>Experience translating business initiatives into engaging stories that resonate with audiences.</li>
</ul>
Preferred Qualifications
 <ul>
<li>5+ years of experience leading creative or content teams</li>
<li>Experience in financial services, credit unions, or regulated industries.</li>
<li>Experience supporting C-suite leaders.</li>
<li>Familiarity with media (primarily television), video production, and digital implementation.</li>
</ul>
Competencies & Behavioral Traits
 <ul>
<li>Strategic and enterprise-minded</li>
<li>Exceptional writer and storyteller</li>
<li>Executive presence and judgment</li>
<li>Calm and decisive under pressure</li>
<li>High emotional intelligence</li>
<li>Strong collaborator and influencer</li>
<li>High discretion and integrity</li>
</ul>
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
 
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodation(s) during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Manager, Brand Communications

SUMMARY: 
Implements and monitors information security programs and controls. Ensures protection of technology and the business against unauthorized access, disclosure, modification and deletion of information. Completes a variety of audit, reporting, information program, policy, procedure, technology and incident mitigation tasks.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Establishes and applies risk management principles for consistent tracking and measurement in compliance with industry standards.</li>
<li>Performs as a security engineering technical advisor for all technology initiatives to ensure program conformance.</li>
<li>Ensures end-to-end system and data security through the use of perimeter threat event reporting, data loss prevention and anti-spam/anti-virus and phishing simulation solutions.</li>
<li>Performs risk-analysis for threat events through simulations and communicates findings and training requirements to management and business (e.g. phishing simulations).</li>
<li>Supports a near-zero risk enterprise using telemetry from security incident and event management and other solutions.</li>
<li>Tests solutions effectively utilizing industry standard analysis methods. Delivers technical reports and other documentation concerning test results.</li>
<li>Engineers security solutions efficiently with a minimal technology footprint where possible. Manages vendor solutions and partnerships with discretion to ensure business and data privacy.</li>
<li>Audits and reports on identity and access management to ensure a zero-trust framework for production and development business application systems.</li>
<li>Maintains awareness of evolving threats through membership with ISO, RSA, SANS, ISSA, etc. and information security solution vendor partners.</li>
<li>Collaborates with other IT and business teams on security program initiatives and resolves security related issues.</li>
<li>Monitors intrusion prevention system technologies and performs vulnerability scans. Escalates incidents when applicable and tracks completion of full event lifecycles.</li>
<li>Supports efforts and processes focused on investigations and misuse of company data. Captures evidence that is admissible in a court of law for unauthorized activities.</li>
<li>Uses approved AI tools responsibly to improve productivity and support job-related duties, while maintaining data privacy, security, and compliance with applicable policies.</li>
<li>Harnesses approved AI capabilities to strengthen the organization’s security posture (e.g., improving threat detection, triage, and response), while ensuring data privacy, security, and compliance with applicable policies.</li>
</ul>
QUALIFICATIONS (Education, Experience, Knowledge, Skills & Ability):
 <ul>
<li>Must have at least 3 years information security experience or 6 years information systems experience preferably in the financial services industry.</li>
<li>Must have or be able to obtain within six months of hire one of the following/equivalent certifications:</li>
<li>Certified Ethical Hacker (CEH)</li>
<li>Offensive Security Certified Professional (OSCP)</li>
<li>CompTIA PenTest+</li>
<li>SC-200 Microsoft Security Operations Analyst</li>
<li>Bachelor’s degree in related field or equivalent experience is required.</li>
<li>Must have advanced computer skills and practical knowledge of computing systems and software including support desk solution(s).</li>
<li>Must also demonstrate conduct consistently with our Corporate Values:</li>
</ul>
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
 While performing the duties of this job, the employee is frequently required to stand; sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision to identify colored labels, cables, and indicator lights.
 Use of computer workstations at desk height and use of server consoles while standing. Installation, removal or termination of cabling, in communications closets and office settings. Occasional use of ladder to reach cables or hardware in ceilings or near top of computer hardware racks. Installation or removal of computer hardware into server racks.
 WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
 
The noise level in the work environment is usually moderate.
 
This job description is not designated to cover or contain a comprehensive listing of responsibilities, duties or activities that are required of the employee for this job. Responsibilities, duties and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
 
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Information Security Engineer II

We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community.
 
OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Data Analyst Sr. – Fraud & Risk. We invite you to explore and grow your career with us!
 
JOB SUMMARY: 
The Data Analyst Sr. – Fraud & Risk will be responsible for transforming fragmented fraud and risk data into trusted, actionable insights that accelerate fraud detection, investigation, recovery, risk mitigation, and audit readiness. This role operates in an ML enabled vendor environment, partnering closely with Fraud Operations, Risk, and Technology to extract maximum value from platforms like Verafin while laying the data foundation for future in house modeling. The analyst will also perform risk data analysis across fraud patterns, operational controls, exposure trends, and model performance to strengthen organizational decision making.
 
ESSENTIAL FUNCTIONS: 
<ul>
<li>Design and maintain fraud and risk analytics datasets in Databricks sourced from Verafin, Accelerant, Q2, Fed files, and other operational systems.</li>
<li>Build governed, repeatable pipelines and curated tables to replace manual Excel/macros processes.</li>
<li>Integrate cross channel fraud and risk views, such as member, account, product, transaction, case, exposure, or control effectiveness.</li>
<li>Perform risk data analysis to identify trends, gaps, typologies, control failures, and emerging threats.</li>
<li>Conduct quantitative assessments of fraud exposure, loss forecasting, and risk scenario analysis.</li>
<li>Partner with Fraud Operations to interpret and operationalize vendor ML outputs, such as risk scores, alerts, typologies.</li>
<li>Analyze model performance, false positive rates, thresholds, and operational impacts on fraud and risk controls.</li>
<li>Collaborate with first and second line risk teams to ensure model outputs align with broader risk strategies.</li>
<li>Develop executive ready dashboards and investigator ready reporting with</li>
<li>Support audit, compliance, and regulatory requests with defensible evidence, through traceable, well documented metrics.</li>
<li>Contribute to fraud and risk data standards, definitions, metadata, and documentation.</li>
<li>Collaborate with Technology and Architecture on data ingestion and quality improvements.</li>
<li>Additional projects, responsibilities, or other duties assigned.</li>
</ul>
KNOWLEDGE, SKILLS & COMPETENCIES: 
<ul>
<li>Advanced SQL proficiency, including complex joins, window functions, data cleansing, performance tuning.</li>
<li>Strong proficiency with cloud data platforms, such as Databricks, Delta Lake, and distributed data processing.</li>
<li>Proven experience with trend analysis, loss/risk modeling, exposure calculations, scenario analysis.</li>
<li>Deep expertise in data quality and governance, such as data lineage, metric definitions, documentation, and standardization.</li>
<li>Expert-level knowledge in dashboard and visualization tools, executive reporting, investigator tools, KPI dashboards.</li>
<li>Knowledge of python/scripting, including data transformation, automation, and analytics (preferred but not required).</li>
<li>Working knowledge of data engineering fundamentals, including data modeling, pipeline development, ETL/ELT, and building curated datasets.</li>
<li>Ability to break down complex data issues, identify root causes, and propose actionable solutions.</li>
<li>Strong ability to convert data into meaningful operational and risk insights that influence decisions.</li>
<li>Strong written and verbal communication, with the ability to communicate complex technical issues to employees at all levels.</li>
<li>Ability to collaborate effectively with cross-functional teams, including senior leaders.</li>
<li>Working knowledge of fraud schemes, typologies, transaction flows, loss drivers, and enterprise risk frameworks.</li>
<li>Knowledge of ML based alerting systems, risk scoring, thresholding, and model performance concepts.</li>
<li>Strong attention to detail, ensuring accuracy, traceability, and defensibility of analyses and reporting.</li>
</ul>
MIN QUALIFICATIONS: 
<ul>
<li>5 years of experience in data analytics</li>
<li>Advanced SQL and experience working with large, messy datasets</li>
<li>Experience with Databricks or modern cloud data platforms</li>
<li>Proven ability to translate analytics into operational and executive insights</li>
</ul>
PREFERRED QUALIFICATIONS: 
<ul>
<li>8 years of experience in data analytics, preferably in financial services, risk, or fraud</li>
<li>Strong understanding of fraud concepts (alerts, cases, typologies, losses, recovery)</li>
<li>Experience working with vendor fraud platforms (e.g., Verafin)</li>
<li>Familiarity with model outputs, thresholds, and false positive tuning</li>
<li>Experience supporting audits or regulatory exams</li>
<li>Experience with Python or similar scripting for data transformation</li>
</ul>
OnPoint employees are rewarded, acknowledged and appreciated! We take care of our Members, and OnPoint takes care of us by offering employees a generous vacation package, incentives, competitive hourly pay, 100% - paid employee medical, dental and vision premiums, Tri-Met / parking passes, 401k matching, tuition reimbursement and more!
 
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
 
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodation(s) during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Operational Risk - Data Analyst, Sr - Fraud & Risk

Summary
 
Reporting directly to the Manager of Mortgage Operations, the Assistant Manager of Mortgage Processing plays a key role in the overall daily functions of Mortgage Operations. This role involves managing day to day operations, supporting team performance, ensuring compliance with industry standards, and contributing to the continuous improvement of mortgage processes. The Assistant Manager will work closely with the Mortgage Operations Manager to drive process improvements, manage team development, and ensure the timely and accurate processing of mortgage loans from application through closing.
 
Key Responsibilities
 
<ul>
<li>Operational Support: Assist in managing daily mortgage operations, including loan origination, processing, underwriting, closing and post-closing activities. Ensure efficient and smooth workflow across departments by monitoring operational performance and addressing material gaps.</li>
<li>Team Management and Development: Provide coaching, training, and guidance to staff to ensure adherence to company policies and procedures. Provide input on performance evaluations, setting individual and team goals, and maintaining a productive work environment.</li>
<li>Workflow Optimization: Work with the Manager of Mortgage Operations to analyze existing processes and implement improvements that increase efficiency, reduce turnaround times, and improve member service.</li>
<li>Pipeline Management: Monitor loan pipelines to ensure that all loans progress smoothly addressing and resolving any delays or issues in a timely manner. Support personal pipeline as needed.</li>
<li>Quality Control and Compliance: Ensure all mortgage loans comply with regulatory requirements, investor guidelines, and internal policies. Implement and enforce quality control measures to minimize errors and ensure the accuracy and completeness of loan documentation. Assist in internal audits and compliance checks to identify areas of risk and operational improvements.</li>
<li>Member service: Act as a point of contact for internal and external clients, resolving any operational issues or challenges as needed.</li>
<li>Reporting: Assist in preparation of regular reporting for operational performance, loan production, and team effectiveness. Track key metrics to ensure the team meets departmental and organizational goals.</li>
<li>Risk Management & Problem Resolution: Monitor operational risk and help mitigate potential issues that may affect loan processing or member experience. Work collaboratively with other departments to solve complex problems or discrepancies in the loan process.</li>
<li>Perform other duties as assigned by the Manager of Mortgage Operations.</li>
</ul>
Knowledge, Skills and Abilities
 
<ul>
<li>Excellent leadership and team management abilities.</li>
<li>Strong knowledge of mortgage industry regulations, compliance, and loan origination processes.</li>
<li>Problem solving mindset with attention to detail and a focus on continuous improvement.</li>
<li>Excellent communication skills with the ability to lead, motivate, and collaborate across teams.</li>
<li>Familiarity with regulations such as RESPA, TILA and ECOA.</li>
<li>Adaptable and able to manage multiple priorities in a fast-paced environment.</li>
<li>Member centric focus with the aptitude to resolve issues efficiently.</li>
<li>Ability to identify operational inefficiencies and take proactive measures to improve workflow and processes.</li>
</ul>
Qualifications
 
<ul>
<li>Bachelor's degree in Business, Finance, or related field (preferred).</li>
<li>3+ years of experience in mortgage operations with at least 1 year in a supervisory or leadership capacity.</li>
<li>Proficient in mortgage software platforms and Microsoft Office Suite.</li>
<li>This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</li>
</ul>
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
 
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Assistant Manager, Mortgage Processing

Join OnPoint Community Credit Union and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OnPoint Community Credit Union

About Company

Manager, Brand Communications

Information Security Engineer II

Operational Risk - Data Analyst, Sr - Fraud & Risk

Assistant Manager, Mortgage Processing