Qureos Mentor

OnTrac

OnTrac is hiring Package Handlers
 Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
 
See the role in action before you apply: View our Day in the Life of a Package Handler today.
 
Address: 10738 Dutchtown Rd, Suite A, Knoxville, TN 37932
 Pay: $16.00/hr
 Shifts: 4:30AM-8:00AM or End of Sort
 
(4 options): 
Monday - Friday (Saturday & Sunday off)
 Sunday - Thursday (Friday & Saturday off)
 Saturday - Wednesday (Thursday & Friday off)
 Friday - Tuesday (Wednesday & Thursday off)
 Hours may vary based on business needs. “End of Sort” is defined as the completion of all required sort work for the day and clean-up activities, as directed by site management.
 
Employment Logistics: 
As a Package Handler, you are an integral part of the operations team, contributing to the smooth functioning of the warehouse. With a focus on quality and adherence to safety protocols, you play a vital role in maintaining a productive and secure work environment.
 
Unpacking the Benefits: 
We offer benefits designed to support your well-being and financial security.
 
Pay & Financial
 <ul>
<li>Supplemental Plan with various reimbursable benefits</li>
<li>401(k) with company match</li>
<li>Referral Bonus Program - up to $500 per referral!</li>
</ul>
Time Off & Premium Pay
 <ul>
<li>Eligible for Paid Sick Leave, in compliance with applicable state and local regulations</li>
<li>Premium pay for hours worked on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day</li>
</ul>
Workplace Support
 <ul>
<li>Safe and clean work environment</li>
<li>Employee Assistance Program</li>
</ul>
The Must-Haves: 
<ul>
<li>Ability to stay on your feet while working</li>
<li>Ability to work in the heat and the cold as temperatures vary in the warehouse by season</li>
<li>Ability to regularly lift, push, pull and/or move items averaging 50lbs and occasionally up to 75lbs.</li>
<li>Must be at least 18 years of age</li>
<li>Basic English language proficiency (spoken and written) required for understanding safety and operational instructions in a fast-paced warehouse environment</li>
</ul>
Your Mission in Motion: 
<ul>
<li>Be Safe! Safety is our first core value</li>
<li>Unload trailers and sort packages by zip codes</li>
<li>Load trucks for deliveries</li>
<li>Be a team player – everyone works together to get the job done!</li>
</ul>
OnTrac is proud to be an Equal Opportunity Employer
 OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace.
 If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.
 Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or “Company") is an equal opportunity employer.

Warehouse Package Handler

OnTrac is hiring a Help Desk Technician!
 
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
 
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
 
Location: 4440 E. Elwood St., Phoenix, AZ 85040 - Hybrid
 Pay: $23.46 - $35.19/hr. depending on experience and qualifications
 Shift: Monday - Friday 9:00 AM - 5:00 PM
 
Employment Logistics: 
The Help Desk Technician ensures operational continuity by serving as the primary point of contact for technical issues via phone, email, and Microsoft Teams. This role supports a distributed workforce and high level executives, handling ticket intake and resolution, incident routing and escalation, endpoint management, and device troubleshooting. The technician partners with the onboarding/training team for an initial in office training period, then operates in a hybrid model with high accountability and independence during overnight hours.
 
Unpacking the Benefits: 
We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.
 
<ul>
<li>Medical, Dental, and Vision insurance; HSA and FSA options</li>
<li>Life and Disability coverage (basic and voluntary)</li>
<li>Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance</li>
<li>Competitive benefits and 401(k) with company match</li>
<li>Referral Bonus Program - Up to $500 per referral!</li>
<li>Paid Time Off including Holiday pay</li>
<li>Employee Assistance Program & a Safe and clean work environment</li>
</ul>
The Must-Haves: 
<ul>
<li>At least 1 year of experience in a Help Desk or similar technical support role</li>
<li>Strong knowledge of Windows OS, ChromeOS, and Microsoft Office</li>
<li>Direct experience with ServiceNow for ticket lifecycle management</li>
<li>Familiarity with PagerDuty for incident response and Microsoft Intune for endpoint management</li>
<li>Comfortable supporting a distributed workforce and managing a personal queue with minimal supervision</li>
<li>Ability to complete an initial, in person training period (hybrid role thereafter)</li>
<li>Experience troubleshooting Zebra printers and handheld scanners is preferred</li>
<li>Background in logistics or high volume operations environments is preferred</li>
</ul>
Your Mission in Motion: 
<ul>
<li>Ticket & incident management: Monitor, create, triage, and resolve ServiceNow tickets; use PagerDuty to route and escalate high priority incidents to on call teams quickly and accurately.</li>
<li>Hardware & device support: Troubleshoot laptops, desktops, and Chromebooks; support peripherals and specialized devices including Zebra scanners/printers and large Toshiba printers/copiers.</li>
<li>Endpoint management: Use Microsoft Intune for device enrollment, compliance, software deployment, and troubleshooting to keep endpoints secure and functional.</li>
<li>Remote & hybrid support: Provide effective remote assistance to a distributed workforce; maintain queue discipline and productivity without direct overnight supervision.</li>
<li>Communication: Handle inbound calls, Teams messages, and emails; communicate clearly and professionally with operations staff and executive leadership.</li>
<li>In person training: Complete an initial, fully in office training period before transitioning to the hybrid, overnight schedule.</li>
</ul>
Paving your way to your success: 
<ul>
<li>You provide excellent customer service and communicate clearly with both floor staff and executives.</li>
<li>You stay calm under pressure, take ownership, and remain highly accountable during overnight hours.</li>
<li>You are resourceful and tech savvy, comfortable learning new tools and finding solutions when answers aren’t immediately obvious.</li>
<li>You manage your workload independently, maintain queue hygiene, and follow through on commitments.</li>
<li>You’re genuinely passionate about technology and helping people, bringing a can do attitude to every interaction.</li>
</ul>
If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
 
OnTrac is proud to be an Equal Opportunity Employer
 Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Help Desk Technician - Hybrid

Join OnTrac and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OnTrac

About Company

Warehouse Package Handler

Help Desk Technician - Hybrid