Qureos Mentor

OneHealth

<div>
 
 
 Duties and Responsibilities:
 
 
 
 
 Functional:
 
 
 <ul>
 <li>
 Financial Planning and Strategy Egypt and Nigeria
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 Undertaking strategic analysis and assisting the Director and Executive Committee with strategic planning,
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 Responsible for all activities related to business planning and expenses budgeting
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 Building the company&rsquo;s business plan in line with the company&rsquo;s strategy
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 Perform regular forecasts in timely manner, with sufficient analytics including the underlying fundamentals
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 and assumptions
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 Support in the definition of the company&rsquo;s strategy
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 Prepare strategic presentations to support the Management decisions
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 Coordinate with all department&rsquo;s heads regarding business plan and expenses budget preparation.
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 </ul>
 
 
 
 
 
 Performance Management:
 
 
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 Regular monitoring of the company's financial status and business performance to identify areas for potential improvement
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 Effectively interface with Line of business owners to understand key trends, challenges, opportunities, and forecasting implications
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 Research and analyses financial reports and market trends to Design and lead best practice planning discussions and modelling, develop planning tools, processes, reports and analytics
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 Propose ways to increase sales and cash cycle (receivables collection)
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 Challenge the expenses budget with stakeholders reaching the optimum level of expenses in favor of the business
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 Reviewing, monitoring and tracking budgets on regular basis to avoid deviations
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 Conducting reviews and evaluations for cost-reduction opportunities
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 Carry out detailed analysis of payables, inventory levels and assets in general and propose ways for optimization
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 Provide insightful information and expectations to senior executives to aid in long-term and short-term decision making
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 Coordinate timely and accurate monthly reporting and analysis to the Finance Director and executive committee, which integrates both financial and non-financial data in reporting dashboards for distribution to senior management and board of directors.
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 Ensure that all Finance internal rules and procedures are updated reflecting any changes in Legal, regulations, local GAAP and/or Group standards
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 Support in the definition of new services, products or refinement of existing products through financial analysis to ensure financial viability, maximize the company&rsquo;s profitability and business needs
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 Support in the definition of the pricing strategy of the company Synergies and coordination with insurance business
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 Setup and define KPIs for claim cost reduction with AXA Egypt insurance business and other potential insurers
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 Assess and measure periodically claim cost reduction KPIs and propose proactive and corrective measures
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 Define and setup measurement mechanisms for claims cost reductions related to outpatient claims Define measurement matrix for sales synergies and track sales synergies
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 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 Education:
 
 
 
 University degree from Finance, Economics or Engineering
 
 
 Post graduate studies in connection to the job description are an advantage (e.g. Advance Finance,
 
 
 Actuarial science etc)
 
 
 
 Experience:
 
 
 <ul>
 <li>
 +5 years of experience in Financial Planning, performance management roles
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 Experience in healthcare industry and/or Insurance industry is a plus
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 Experience working in a multinational organization supporting diverse businesses and geographies.
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 Knowledge in developing Financial KPIs and business process analysis and redesign.
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 Knowledge of various operating systems and databases.
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 Experience with working with an on-shore/off-shore model, with project management expertise.
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 </ul>
 
 
 Skills:
 
 
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 Problem-solving, with a willingness to work in a fast-paced environment and hands-on mentality to do whatever it takes to deliver a successful product/ project.
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 Outstanding analytical skills, problem-solving and result oriented
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 Excellent presentation skills
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 Excellent knowledge of financial modelling (using spreadsheets or database)
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 Proficient level of Microsoft PowerPoint, Excel and Excel macro or Visual Basics
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 Capacity to work under pressure.
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 Structured thought process.
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 Excellent command of spoken and written English Language. Excellent communication skills.
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 Excellent team spirit and leadership
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 </ul>
</div>

Senior Financial Planning Analyst

<div>
 
 
 Duties and Responsibilities:
 
 
 <ul>
 <li>
 
 Risk Management (50%)
 
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 Plan, design and implement an overall risk management process for the organization
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 Make risk assessments, which involves identifying and analyzing risks as well as estimating the effect of the risks on the business
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 Evaluate risk, which involves comparing estimated risks with criteria established by the organization such as costs, legal requirements and environmental factors, and evaluate previous handling of risks
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 Establish and quantify the organization&rsquo;s 'risk appetite', i.e. the level of risk they are prepared to accept
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 Report risk in an appropriate way for different audiences, for example, to the management so they understand the most significant risks, to business heads to ensure they are aware of risks relevant to their parts of the business and to individuals to understand their accountability for individual risks
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 Undertake corporate governance involving external risk reporting to stakeholders
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 Carry out processes such as purchasing insurance, implementing health and safety measures, and making business continuity plans to limit risks and prepare for if things go wrong
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 Conduct audits of policy and compliance to standards, including liaison with internal and external auditors
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 Participate in building and promoting a Risk Culture in One Health.
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 Coordinate the regular reporting of Loss Data Collection (LDC).
 </li>
 </ul>
 
 
 
 <ul>
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 Compliance (50%):
 
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 Develop and implement compliance policies and procedures, including necessary forms to adequately ensure compliance with laws, regulations and sub-regulatory guidance.
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 Perform compliance audits to determine whether establish protocols are being followed and where they can be improved.
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 Regularly reviewing the Compliance Program and recommending appropriate revisions and modifications, including advising administrative leadership and the Board of Directors of potential compliance risk areas.
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 Oversee, coordinate and monitor the day-to-day compliance activities of the business unit.
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 Attendance at Data Privacy, Security, Risk, Compliance or similar Committees.
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 Provide advice and subject matter expertise on sanctions-related issues, acting as a point of escalation for teams.
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 Identify sanctions compliance issues/concerns and make suggestions and/or take corrective action to implement solutions to improve controls/operations.
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 Assist in the provision of sanctions-related training for employees as needed.
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 Assist with drafting sanctions procedures.
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 Assist in compliance responsibilities to manage and mitigate Sanctions risk
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 Assist in meeting its compliance obligations as outlined in the Group's Sanctions Policy relating to the identification of suspicious activity.
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 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Proven experience in Risk and Compliance, and data privacy
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 Knowledge of risk assessment and controls
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 Experience with auditing and reporting procedures
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 Familiarity with healthcare compliance standards and regulations
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 Strong computer and research skills; knowledge of analysis software is preferred (e.g. Statistical Analysis Software, or SAS)
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 Analytical mind with problem-solving aptitude
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 Excellent communication and presentation skills
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 BSc/BA in Medical fields, Law, Business, Finance or a related field
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 Fluent English
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 Professional Risk Manager (PRM) certification is a plus
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 </ul>
</div>

Risk and Compliance Specialist

<div>
 
 
 Duties and Responsibilities
 
 
 
 
 Functional
 
 :
 
 <ul>
 <li>
 Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk.
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 Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts.
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 Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies.
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 Maintain accurate and confidential patient records, updating files and documents as needed.
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 Handling approval process while verifying patient information and processing the approval.
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 Ability to perform upselling &amp; cross-selling / promoting services to our existing customer according to their needs.
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 Handle patients queries personally or via email.
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 Handle cash and bank related transactions if assigned and ensure100% accuracy.
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 Record &amp; maintain all patients data. Ensure accurate &amp; timely data entry into the system with zero errors.
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 Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
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 Inform the patients about the available services, products, and promotions.
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 Encourage patients to provide feedback on services provided and their overall experience.
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 Ensure that the entire process is completed within the mandated Turn Around Time.
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 Work closely with healthcare professionals to ensure seamless communication and coordination of patient care
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 Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey.
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 Maintain a professional and courteous manner while protecting confidential patient information.
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 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree from reputable university.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years
 </li>
 <li>
 Experience in medical center, customer service or related experience in a healthcare setting is preferred.
 </li>
 <li>
 Pharmaceutical/ Insurance/ medical/ healthcare background is a plus.
 </li>
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 Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good in English.
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 Superior written and verbal communication skills.
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 Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations.
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 Excellent communication skills and customer handling skills.
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 Strong problem solving and analytical skills.
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 Flexible team player.
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 Eagerness to learn and be a pillar of support for the larger brand team.
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 Proactive, Energetic, Action Oriented, and detail-driven
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 Time Management.
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 </ul>
 
 
 
 
 
 Job expectations:
 
 
 <ul>
 <li>
 Customer Care Coordinator will work 48 hours per week.
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 Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues.
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 Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally.
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 Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays.
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 Company operates shift patterns &amp; rosters that are designed around the needs of the business and medical center.
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 Weekends/Off Days are variable/ change on a rotational weekly basis.
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 Customer Care Coordinator could be relocated or assigned to another center/location based on business needs &amp; performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management.
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 Punctuality: Responsible for arriving to work on time.
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 Wearing company required full uniform according to management instructions and internal dress code policy.
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 A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training.
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 Ensure full attendance &amp; completion of training course provided by the company.
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 </ul>
 
 
 
 
 
 Customer Care Coordinator position at Reception area
 
 
 <ul>
 <li>
 Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business.
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 <li>
 Customer Care Coordinator are company frontliners and will work at Reception area.
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 Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
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 </ul>
</div>

Customer Care Coordinator / Receptionist

<div>
 
 
 Purpose of Job:
 
 
 
 The Procurement Specialist is responsible for evaluating, selecting, and managing vendors (e.g., medical equipment suppliers, IT Vendors, Marketing agencies, pharmaceutical distributors, laboratory service providers, and facility maintenance contractors), ensuring cost-efficient procurement of high-quality products and services. This includes negotiating contracts, vetting vendors for compliance with regulations, and maintaining long-term partnerships to guarantee reliable access to critical supplies. The role ensures alignment with OneHealth objectives, risk mitigation strategies, and ethical sourcing practices.
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 Planning:
 
 
 <ul>
 <li>
 Estimate and establish cost parameters and budgets for purchases
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 Develop plans for purchasing equipment, services, and supplies
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 </ul>
 
 
 
 
 
 Functional:
 
 
 <ul>
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 Take a decision according to comprehensive cost analysis.
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 Create and maintain good and long-term relationships with vendors/suppliers
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 Register new vendors according to AXA registration process and documents needed.
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 Make professional decisions in a fast-paced environment
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 Maintain records of purchases, pricing, and other important data
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 Review and analyze all vendors/suppliers, supply, and price options
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 Negotiate the best deal for pricing and supply contracts
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 Ensure that the products and supplies are high quality
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 Maintain and update a list of suppliers and their qualifications, delivery times, and potential future development
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 Work with team members and procurement manager to complete duties as needed
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 Work with team members to provide technical and financial comparisons.
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 Sustainable Procurement: Include eco-friendly practices, such as sourcing from suppliers with environmental certifications or reducing waste in packaging.
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 Add responsibilities for developing risk mitigation strategies (e.g., emergency supplier networks for critical medical items).
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 Collaboration with HQ and clinic teams to understand operational needs (e.g., primary care workflows, urgent procurement requests).
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 Explicitly reference compliance with anti-bribery policies and transparency in supplier negotiations.
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 Utilize available procurement software to maintain real-time records of medical and non-medical inventory and compliance documentation.
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 Ensure all procurement activities comply with local and AXA group regulations
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 Prepare reports on cost savings, supplier performance, and risk mitigation for senior management.&rdquo;
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 Focus on:
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 Cost savings while maintaining quality.
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 Supplier delivery times for critical items.
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 Reduction in stockouts of essential medical supplies.
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 </ul>
 
 
 
 
 
 People:
 
 
 <ul>
 <li>
 Applying the procurement policy, procedures with alignment of the authority matrix.
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 Keeping values &amp;ethics as significant part with all communication
 
 .
 
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 <li>
 Overseeing and supervising the buyers and all activities of the purchasing department.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 Education:
 
 
 
 &bull; Bachelor's degree in pharmacy, accounting, business management or related field of study.
 
 
 
 Experience:
 
 
 
 &bull; 3-5 years of experience as a procurement specialist or in a similar position.
 
 
 
 Skills:
 
 
 
 &bull; Strong communication skills
 
 
 &bull; Good Negotiation skills.
 
 
 &bull; Good analytical and strategic thinking skills
 
 
 
 Specific requirements:
 
 
 
 &bull; Good knowledge in using Microsoft Office, and ERP System is a must.
 
 
 
 Work Conditions:
 
 
 <ul>
 <li>
 Full Time basis 5 days / week from 9:00 AM to 5:00 PM
 </li>
 </ul>
</div>

Procurement Specialist

Join OneHealth and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OneHealth

ABOUT_COMPANY

Senior Financial Planning Analyst

Risk and Compliance Specialist

Customer Care Coordinator / Receptionist

Procurement Specialist