Qureos Mentor

OneMain Financial

<div><p>The Dealer Relationship Representatives are responsible for identifying, building and maintaining trust-based business relationships with new auto and powersports dealers. They introduce dealers to the company and programs, demonstrating an ability to influence decisions and drive results. Motivated and entrepreneurial, Dealer Relationship Representatives drive success by achieving and surpassing business goals, meeting and exceeding sales targets, and fostering long term relationships.</p><p><b>
In the Role</b></p><ul><li>
Build relationships, prospect new clients, and drive business by promoting Company products/services to potential dealer partners, expanding market presence within the assigned territory.</li><li>
Assist dealers with loan origination and the deal funding process, ensuring a smooth process for all parties, and provide ongoing support to clients</li></ul><ul><li>
Collaborate with management to analyze sales trends, identify future opportunities, and develop strategies for growth</li><li>
Monitor market competition by collecting data on pricing, product and marketing strategies</li><li>
Investigate customer issues raised by customers, develop positions and present recommendations to management</li><li>
Work independently across multiple technologies, with excellent time management and the ability to prioritize effectively</li></ul><p><b>
Requirements</b></p><ul><li>
HS Diploma/GED with equivalent work experience in related field</li><li>
1-3 years of experience in auto dealership, business to business sales, or finance, with solid understanding of credit and lending</li><li>
Ability to overcome challenges and stay motivated in a fast-paced, goal driven environment</li><li>
Strong analytical skills in report interpretation and evaluation</li><li>
Reliable internet and telephone service, and dedicated home office or workspace within the assigned territory</li><li>
A valid driver&rsquo;s license and acceptable motor vehicle records history</li></ul><p><b>
Preferred:</b></p><ul><li>
Experience in relationship management within the auto financing industry, with a focus on building and maintaining strong client relations or managing accounts</li><li>
Ability to work effectively with various teams and partners to contribute to organizational initiatives</li></ul><p><b>
Travel Requirements: </b>Travel 50-75% of the time across the U.S. for key dealer visits, dealer ride-alongs, trade shows, and marketing events. Represent the company at industry events to enhance brand visibility and build new relationships.</p><p></p><p><b>
Location: </b>Lubbock, TX</p><p></p><p><b>
Who we Are</b></p><p>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</p><p>
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</p><p>
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:</p><ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)
</li><li>Employee Stock Purchase Plan (10% share discount)
</li><li>Tuition reimbursement
</li><li>Paid time off (15 days&rsquo; vacation per year, prorated based on start date)
</li><li>Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>
11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based on start date)</li></ul><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

Dealer Relationship Rep - Lubbock, TX

<div><p>At OneMain, <b>Recovery Collectors</b> work with existing customers to help them fulfill their financial commitments. They work directly with customers to set up repayments or settle account balances, offering suitable products or services to meet their needs. Additionally, they engage with customers who are nearing the end of their lease to facilitate either the purchase or return of the vehicle. Using skip tracing cools, Recovery Collectors connect with customers to address outstanding account balances and ensure timely resolution.</p><p><b><br>
In the Role:</b></p><ul><li><p>
Help customers with financial servicing needs through inbound and outbound contact, utilizing negotiation skills to resolve account matters</p></li><li><p>
Work with customers in a consultative manner, following all applicable laws, policies, and procedures</p></li></ul><ul><li><p>
Prepare and mail Notice of Deficiency letters, affidavits for third-party collectors and legal teams, and garnishment paperwork for applicable parties, including court clerks, constables, and account employers.</p></li><li><p>
Investigate, research, and track consumer information using online skip-tracing tools</p></li><li><p>
Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets</p></li><li><p>
Determine account eligibility to transfer to appropriate third-party collection agencies</p></li></ul><p><b><br>
Requirements</b></p><ul><li><p>
High School Diploma or GED</p></li><li><p>
At least 1 year of experience in customer service, collections, or related field, with a focus on utilizing negotiation and influencing skills</p></li></ul><p><b><br>
Preferred</b></p><ul><li><p>
Experience in collections call center environment, preferable within the automotive or financial services industry</p></li><li><p>
Active listening and communication</p></li><li><p>
Skilled at achieving and exceeding goals
</p></li><li><p>Ability to thrive in a fast-paced team environment</p></li></ul><p><b><br>
Location:</b> On Site - West Valley City, UT</p><p><b><br>
Work Schedule:</b>
</p><p>The average work week is Monday through Friday from 9a-6p. The schedule includes one rotating Saturday every 6 to 8 weeks.</p><p><b><br>
Who we Are</b></p><p>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</p><p>
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</p><p>
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:
 </p><ul><li><p>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</p></li><li><p>
Up to 4% matching 401(k)
</p></li><li><p>Employee Stock Purchase Plan (10% share discount)
</p></li><li><p>Tuition reimbursement
</p></li><li><p>Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)</p></li><li><p>
Paid sick leave as determined by state or local ordinance, prorated based on start date</p></li><li><p>
Paid holidays (7 days per year, based on start date)</p></li><li><p>
Paid volunteer time (3 days per year, prorated based on start date)</p></li></ul><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

Recovery Collector

<div><div>At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life&rsquo;s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.</div><div><b>
In the Role</b></div><ul><li><div>
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service</div></li><li><div>
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals</div></li><li><div>
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs</div></li><li><div>
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations</div></li><li><div>
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems</div></li><li><div>
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude</div></li><li><div>
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options</div></li></ul><div><b>
Requirements:</b></div><ul><li><div>
High School Diploma or GED</div></li><li><div>
Bilingual - Spanish</div></li></ul><div><b>
Preferred:</b></div><ul><li><div>
Sales, Collections or Customer Service experience</div></li></ul><div><b>
Location:</b> On site</div><div>
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.</div><div></div><div><p>
Target base salary range is $20.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.</p></div><div><b>
Who we Are</b></div><div>
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:</div><ul><li><div>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</div></li><li><div>
Up to 4% matching 401(k)
</div></li><li><div>Employee Stock Purchase Plan (10% share discount)
</div></li><li><div>Tuition reimbursement
</div></li><li><div>Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</div></li><li><div>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</div></li><li><div>
11 Paid holidays (4 floating holidays, prorated based on start date)</div></li><li><div>
Paid volunteer time (3 days per year, prorated based on start date)</div></li></ul><div></div><div>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</div><div>
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.</div><div>
At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</div><div><b>
Key Word Tags</b></div><div>
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee</div><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

Loan Sales Specialist - Bilingual

<div><p>The Collector position will contact delinquent, charged-off customers to arrange for repayment or settlement of account balances. Primary responsibility is collecting on Personal loans.</p><p><b>
In the Role</b></p><ul><li>
Initiate contact with customers via telephone regarding charge off accounts while arranging repayment and/or settlement of accounts in accordance with all applicable laws, policies, and procedures</li><li>
Negotiate with customers to resolve accounts.</li><li>
Maintain and notate all appropriate information and documentation regarding customer and account status on computer system and provide same to others involved with collections of accounts</li><li>
Investigate, research, and track consumer information using online skip tracing tools</li><li>
Work in a goal-oriented environment to meet production indicators.</li><li>
Operate in a goal-oriented environment, achieving individual and team performance targets and core competencies</li><li>
Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations</li></ul><p><b>
Requirements</b></p><ul><li>
Education - High School diploma OR GED minimum</li><li>
Collections / Call Center experience strongly preferred</li><li>
An in-depth understanding of collections and negotiation skills</li><li>
Strong negotiation skills to resolve escalated calls</li><li>
A high degree of self-management to successfully prioritize workday</li><li>
Excellent communication, persuasion and problem-solving skills</li><li>
Ability to maintain confidentiality and sensitive information</li><li>
Sales experience is desirable</li><li>
Candidates are expected to commute to our Evansville, IN campus</li></ul><p><b>
Schedule</b></p><p>
Up to two late nights per week of 12 PM &ndash; 9 PM and flexible schedule for remaining hours with manager approval. One Saturday per month and extended hours at the end of the month.</p><p><b>
Who we Are</b></p><p>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</p><p></p><p>
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</p><p></p><p>
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:</p><ul><li><p>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</p></li><li><p>
Up to 4% matching 401(k)</p></li><li><p>
Employee Stock Purchase Plan (10% share discount)</p></li><li><p>
Tuition reimbursement</p></li><li><p>
Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</p></li><li><p>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</p></li><li><p>
11 Paid holidays (4 floating holidays, prorated based on start date)</p></li><li><p>
Paid volunteer time (3 days per year, prorated based</p></li></ul><p>
on start date)</p><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

Collections Specialist

<div></div><div><div><div><div><div><div><div>At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer&rsquo;s financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
</div><div></div><div><b>In the Role:</b></div><ul><li>
Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services</li><li>
Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day</li><li>
Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations</li><li>
Maintain and note all appropriate information and documentation on customer and account status</li><li>
Collaborate both in person and virtually, using available technology to connect with other internal teams</li></ul><div></div><div><b>
Requirements</b></div><ul><li>
High School Diploma or GED</li><li>
Proficiency in utilizing multiple tools/systems simultaneously</li><li>
Skilled at achieving and exceeding goals
</li></ul><div></div><div><b>Preferred</b></div><ul><li>
Experience working in customer service, collections or call center environments</li><li>
Bilingual: Spanish</li></ul><div></div><div><b>
Work Schedule:</b></div><div>
Hours of Operation</div><div>
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM</div><div>
The schedule is for 40 hours per week within the hours of operation<i>, </i>which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.</div><div></div><div><b>
Training Schedule:</b></div><div>
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.</div><div></div><div><b>
Location: </b>Onsite - Tempe, AZ</div><div></div><div><b>
Who we Are</b></div><div>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</div><div></div><div>
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</div><div></div><div>
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:</div><ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)</li><li>
Employee Stock Purchase Plan (10% share discount)</li><li>
Tuition reimbursement</li><li>
Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</li><li>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>
11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based on start date)</li></ul><div></div><div><b>
Key Word Tags</b></div><div>
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee #OMHTF</div></div></div></div></div></div><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

<div></div><div><div><div><div><div><div><div>At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer&rsquo;s financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
</div><div></div><div><b>In the Role:</b></div><ul><li>
Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services</li><li>
Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day</li><li>
Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations</li><li>
Maintain and note all appropriate information and documentation on customer and account status</li><li>
Collaborate both in person and virtually, using available technology to connect with other internal teams</li></ul><div></div><div><b>
Requirements</b></div><ul><li>
High School Diploma or GED</li><li>
Proficiency in utilizing multiple tools/systems simultaneously</li><li>
Skilled at achieving and exceeding goals
</li></ul><div></div><div><b>Preferred</b></div><ul><li>
Experience working in customer service, collections or call center environments</li><li>
Bilingual: Spanish</li></ul><div></div><div><b>
Work Schedule:</b></div><div>
Hours of Operation</div><div>
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM</div><div>
The schedule is for 40 hours per week within the hours of operation<i>, </i>which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.</div><div></div><div><b>
Training Schedule:</b></div><div>
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.</div><div></div><div><b>
Location: </b>Onsite - Fort Mill, SC</div><div></div><div><b>
Who we Are</b></div><div>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</div><div></div><div>
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</div><div></div><div>
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:</div><ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)</li><li>
Employee Stock Purchase Plan (10% share discount)</li><li>
Tuition reimbursement</li><li>
Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</li><li>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>
11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based on start date)</li></ul><div></div><div><b>
Key Word Tags</b></div><div>
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee #OMHTF</div></div></div></div></div></div><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

<div><p>At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer&rsquo;s financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
</p><p></p><p><b>In the Role:</b></p><ul><li>
Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services</li><li>
Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day</li></ul><ul><li>
Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations</li><li>
Maintain and note all appropriate information and documentation on customer and account status</li><li>
Collaborate both in person and virtually, using available technology to connect with other internal teams</li></ul><p></p><p><b>
Requirements</b></p><ul><li>
High School Diploma or GED</li><li>
Proficiency in utilizing multiple tools/systems simultaneously</li><li>
Skilled at achieving and exceeding goals
</li></ul><p></p><p><b>Preferred</b></p><ul><li>
Experience working in customer service, collections or call center environments</li><li>
Bilingual: Spanish</li></ul><p></p><p><b>
Work Schedule:</b></p><p>
Hours of Operation</p><p>
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM</p><p>
The schedule is for 40 hours per week within the hours of operation<i>, </i>which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.</p><p></p><p><b>
Training Schedule:</b></p><p>
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.</p><p></p><p><b>
Location: </b>Onsite - London, KY</p><p></p><p><b>
Who we Are</b></p><p>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</p><p></p><p>
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</p><p></p><p>
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:</p><ul><li><p>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</p></li><li><p>
Up to 4% matching 401(k)</p></li><li><p>
Employee Stock Purchase Plan (10% share discount)</p></li><li><p>
Tuition reimbursement</p></li><li><p>
Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</p></li><li><p>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</p></li><li><p>
11 Paid holidays (4 floating holidays, prorated based on start date)</p></li><li><p>
Paid volunteer time (3 days per year, prorated based on start date)</p></li></ul><p></p><p><b>
Key Word Tags</b></p><p>
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee #OMHTF</p><p></p><p><i>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</i></p></div>

Join OneMain Financial and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OneMain Financial

About Company

Dealer Relationship Rep - Lubbock, TX

Recovery Collector

Loan Sales Specialist - Bilingual

Collections Specialist

Collections Specialist

Collections Specialist

Collections Specialist