Qureos Mentor

OneMain Financial

<div>Procurement Analyst
The Procurement Analyst at OneMain Financial will play a critical role in supporting strategic and operational procurement initiatives by delivering data-driven insights, optimizing sourcing decisions and ensuring procurement activities align with organizational goals. This position will partner closely with category managers and business stakeholders to analyze spending patterns, evaluate supplier performance, and uncover opportunities to improve efficiency, reduce costs, and strengthen supplier relationships. The ideal candidate brings strong analytical capabilities, attention to detail and the ability to translate complex data into actionable recommendations in a fast-paced environment.
In the Role, You Will:<ul><li>
Analyze procurement data, spending trends, and supplier performance to identify cost-saving opportunities, category insights and process improvements.</li><li>
Build and maintain dashboards, reports, and analytics tools that support sourcing strategies and procurement decision-making.</li><li>
Support sourcing events by preparing market research, pricing comparisons, cost modeling and supplier evaluation materials.</li><li>
Collaborate with internal teams to understand procurement needs and align procurement analytics with business objectives.</li><li>
Develop and maintain accurate records of supplier contracts, performance metrics and procurement analytics.</li><li>
Assist in evaluating supplier proposals, total cost of ownership and risk assessments to support category strategies.</li><li>
Track and report on procurement KPIs, including cycle times, contract compliance, savings realization and supplier scorecards.</li><li>
Resolve any issues or discrepancies related to orders, deliveries or supplier performance in a timely manner.</li><li>
Partner with the sourcing leads to implement category strategies and ensure alignment with enterprise procurement goals.</li><li>
Recommend enhancements to procurement processes, tools and policies based on analytical insights and best practices.</li><li>
Ensure compliance with company procurement standards and support audit, documentation and data-integrity initiatives.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Supply Chain Management, Business, Finance, Data Analytics, Economics or a related field.</li><li>
2&ndash;4 years of experience in procurement, data analysis, supply chain analytics or financial analysis.</li><li>
Strong analytical skills with demonstrated experience in data modeling, trend analysis and generating actionable insights.</li><li>
Proficiency with Excel, reporting tools, and data visualization platforms (e.g., Power BI, Tableau); experience with Coupa, Oracle or similar procurement systems preferred.</li><li>
Understanding of procurement processes, supplier management and sourcing methodologies.</li><li>
Excellent communication skills with the ability to translate technical data into clear insights for business stakeholders.</li><li>
High attention to detail and accuracy in managing procurement analytics and documentation.</li><li>
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.</li><li>
Strong interpersonal skills and ability to collaborate effectively with cross-functional teams.</li><li>
Demonstrated integrity, professionalism and commitment to ethical procurement practices.</li></ul><h2 class="jobSectionHeader">
Location:
</h2>This role is Hybrid. You should be located within a commutable distance to our office located in Irving Texas, with expectations of being in the office Tuesday, Wednesday and Thursday.
Who We Are:
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:<ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity and life insurances</li><li>
Up to 4% matching 401(k)
</li><li>Employee Stock Purchase Plan (10% share discount)
</li><li>Tuition reimbursement
</li><li>Paid time off (15 days&rsquo; vacation per year, plus 4 personal days, prorated based on start date)</li><li>
Paid sick leave as determined by state or local ordinance, prorated based on start date</li><li>
Paid holidays (7 days per year, based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based on start date)</li></ul>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Procurement Analyst

<div>The Operations Optional Product Support Specialist will be part of a special unit that will be the single point of contact for customer requests and inquiries for cancelation of optional insurance products. This unit will be solely responsible for both customer contacts concerning cancelations via phone, email, mail, or in-person requests and the back-office processing of insurance cancelation requests. The Specialist must be able to balance volumes and quality for both workstreams. In addition, this team will be responsible for attempting to contact every customer who elects to purchase Optional Products for their OneMain loan, ensuring they are fully aware of the product purchase and cancelation rights. This is a unique, specialized role that requires an individual that can both offer a consistently exceptional customer experience and maintain high volume and high accuracy of special account handling through back office processing.
In the Role<ul><li>
Become a subject matter expert with OneMain Optional products (terms, premiums, cancellations, refunds, etc.), as a single point of contact for customer support</li><li>
Manage both Inbound and Outbound customer contacts concerning Optional Products</li><li>
Demonstrate active listening to offer appropriate support or solutions with a focus on quality and first call resolution</li><li>
Demonstrate attention to detail with customer contacts, including excellent call quality, appropriate account documentation and disposition</li><li>
Receive and process customer requests for product cancellation according to regulatory and compliance expectations, maintaining processing volumes with high accuracy and attention to detail</li><li>
Review accounts for outstanding refund checks, process stop payments, and re-issue new refund checks when applicable</li><li>
Quickly identify potential operational issues or opportunities, and collaborate with the team, partners, and leadership to resolve</li><li>
Ensure processing volumes meet formal service level agreements</li><li>
Customer engagement through multiple communication channels including, web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses</li><li>
Work with customers in a consultative manner in accordance with all applicable laws policies and procedures including compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing</li></ul>
Requirements<ul><li>
High School or GED.</li><li>
3 to 5 years of call center experience</li><li>
Proficient in Microsoft products, specifically Excel, Outlook, and Teams</li></ul>
Preferred:
<ul><li>Internal systems experience</li><li>
Experience with internal optional products</li></ul>
Location: Evansville, IN
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:<ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)
</li><li>Employee Stock Purchase Plan (10% share discount)
</li><li>Tuition reimbursement
</li><li>Paid time off (15 days&rsquo; vacation per year, prorated based on start date)
</li><li>Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>
11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based on start date)</li></ul>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Operations Optional Product Support Team Specialist

<div><div>At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life&rsquo;s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.</div><div>
In the Role</div><ul><li><div>
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service</div></li><li><div>
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals</div></li><li><div>
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs</div></li><li><div>
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations</div></li><li><div>
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems</div></li><li><div>
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude</div></li><li><div>
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options</div></li></ul><div>
Requirements:</div><ul><li><div>
High School Diploma or GED</div></li></ul><div>
Preferred:</div><ul><li><div>
Sales, Collections or Customer Service experience</div></li><li><div>
Bilingual - Spanish</div></li></ul><div>
Location: On site</div><div>
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.</div><div></div><div>
Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.</div><div></div><div>
Who we Are</div><div>
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:</div><ul><li><div>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</div></li><li><div>
Up to 4% matching 401(k)
</div></li><li><div>Employee Stock Purchase Plan (10% share discount)
</div></li><li><div>Tuition reimbursement
</div></li><li><div>Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</div></li><li><div>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</div></li><li><div>
11 Paid holidays (4 floating holidays, prorated based on start date)</div></li><li><div>
Paid volunteer time (3 days per year, prorated based on start date)</div></li></ul><div></div><div>
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.</div><div>
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.</div><div>
At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.</div><div>
Key Word Tags</div><div>
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee</div>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Loan Sales Specialist

<div>Leave of Absence Specialist Senior
Reporting directly to the Health and Welfare Benefits Manager, this position is responsible for coordinating the employee leave program in partnership with third-party administrators who manage FMLA and short-term disability, while assisting with the administration of ADA workplace accommodations. This role ensures compliance with federal, state, and company policies, monitors case activity for accuracy and timelines, and provides guidance to team members, managers, and HR partners.
In the Role<ul><li>
Partners with team members, HR partners, management, and third-party administrators to ensure leave of absence cases are handled accurately, efficiently, and in compliance with policies and regulations; researches and resolves issues accordingly.</li><li>
Engages with team members throughout the interactive process of ADA and PWFA accommodation requests, providing guidance and support to ensure a smooth experience.</li><li>
Initiates and tracks the ADA interactive process by sending required documentation, coordinating with employees, HR partners, and management, and exploring alternative solutions and making recommendations to ensure fair, consistent, and compliant outcomes.</li><li>
Processes a high volume of leave actions in payroll, timekeeping, and HR systems, ensuring accurate data entry and maintenance to support compliance and audits.</li><li>
Reconciles and analyzes payroll files or resolves individual pay inquiries related to leaves.</li><li>
Identifies opportunities to streamline leave and accommodation workflows, recommending process enhancements to improve efficiency and the team member experience.</li><li>
Maintains up-to-date knowledge of leave laws, PWFA, and ADA regulations.</li><li>
Partners with the Workers&rsquo; Compensation vendor to process employee claims.</li><li>
Serves as the subject matter expert for the leave programs in alignment with and under the general direction and guidance of HR leadership and Legal.</li><li>
Processes state disability claims as necessary.</li><li>
Ensures compliance with state and federal leave laws, providing support and project execution when new laws develop.</li><li>
Participates in or drives special projects or assignments as needed.</li></ul>
Requirements<ul><li>
3+ years of experience in U.S. disability/leave administration and ADA accommodation.</li><li>
High School Diploma or GED equivalent.</li><li>
Deep understanding and application of federal and state disability and paid family leave laws (i.e., ADA, FMLA, PWFA, CFRA, HIPAA, etc.) in a multi-state environment.</li><li>
Independent worker who can regularly exercise discretion, handle conflict, and be firm when required.</li><li>
Exceptional critical thinking and problem-solving skills with the ability to analyze complex questions and determine the best course of action or recommendation.</li><li>
Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.</li><li>
Strong communication skills with the ability to interact effectively with employees at all levels.</li><li>
Ability to take initiative and make decisions under pressure.</li></ul>
Preferred<ul><li>
Workday experience preferred.</li><li>
Project management skills.</li><li>
Experience in a high-volume environment or large employer.</li><li>
Experience administering a CA VDI plan is a plus.</li></ul>
Location
Fort Worth, TX &ndash; Hybrid Schedule (Tues&ndash;Thurs in office)
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards, and other products helps people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy, and flexible work arrangements that grow lives, careers, and our company. At every level, we&rsquo;re committed to an inclusive culture, career development, and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-time team members with:<ul><li>
Health and wellbeing options for team members and their dependents</li><li>
Up to 4% matching 401(k)</li><li>
Employee Stock Purchase Plan (10% share discount)</li><li>
Tuition reimbursement</li><li>
Continuing education</li><li>
Bonus-eligible</li><li>
Paid time off</li><li>
Paid volunteer time</li><li>
And more</li></ul>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Leave of Absence Specialist

<div>At OneMain, Customer Service Representatives empower customers &ndash; understanding customer needs and providing solutions. while learning the core functionalities of our business at OneMain allowing them to grow their career. 
In the Role<ul><li>
Responding to calls utilizing an inbound and outbound dialer, with focus on quality and first call resolution</li><li>
OneMain website support, including technology assistance, password resets and a multitude of customer support activities, including payment arrangements, addressing customer concerns when they receive a declined notification</li><li>
Handling customer complaints, branch issues, delinquency levels and refunds</li><li>
Multiple portfolio servicing, including cash advances, convenience checks and settlements</li><li>
Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures</li><li>
Negotiate with customers to resolve account matters</li><li>
Maintain and notate all appropriate information and documentation on customer accounts</li><li>
Lien releases paid out processing, questions regarding closed or resolved accounts</li><li>
Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets</li><li>
Maintain compliance with FDCPA (Fair Debt Collection Practices Act), all state and federal regulations concerning telephone servicing</li><li>
Customer Communication through digital channels, including web chat, text, and phone communication, while successfully navigating systems to provide accurate and timely customer responses</li></ul> 
Requirements<ul><li>
HS Diploma/GED</li></ul> 
Preferred Requirements<ul><li>
2-4 years&rsquo; Call Center experience preferred</li><li>
Proven track record and demonstrated ability to listen and offer appropriate products or services and customer solutions</li><li>
Demonstrated customer service skills</li><li>
Excellent and engaging communication skills</li><li>
Ability to thrive in a fast-paced team environment and work in several systems simultaneously</li><li>
Ability to quickly analyze challenging problems / situations and provide solutions</li><li>
Bilingual English / Spanish skills a plus, but not required</li></ul>
Location: London, KY
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:<ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>Up to 4% matching 401(k)</li><li>Employee Stock Purchase Plan (10% share discount)</li><li>Tuition reimbursement</li><li>Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</li><li>Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>Paid volunteer time (3 days per year, prorated based on start date)</li></ul>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Customer Service Representative

<div>At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. The position will require strong knowledge of OneMain&rsquo;s personal lending products and a high level of motivation to meet or exceed goals. Our work focuses on new and previous customers who are looking for additional financing or insurance options to meet their personal financial needs.
In the Role<ul><li>
Reach out to customers via outbound calls or responding to inbound calls from potential customers</li><li>
Processing applications for multiple personal lending products.</li><li>
Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals</li><li>
Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.</li><li>
Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance</li><li>
Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment</li></ul>
Requirements<ul><li>
High School Diploma or GED</li><li>
Sense of urgency in meeting or exceeding application processing goals</li></ul>
Preferred<ul><li>
2 or more years&rsquo; experience in inside sales, customer service, retail, or call center environment.</li><li>
Basic understanding of credit or personal finance concepts.</li><li>
Bilingual in Spanish/English a plus.</li></ul>
Work Schedule
Hours of Operation:
Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-12:00 PM
The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:<ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)</li><li>
Employee Stock Purchase Plan (10% share discount)</li><li>
Tuition reimbursement</li><li>
Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</li><li>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>
11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based on start date)</li></ul>
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Sales Associate

<div>The Collector position will contact delinquent, charged-off customers to arrange for repayment or settlement of account balances. Primary responsibility is collecting on Personal loans.
In the Role<ul><li>
Initiate contact with customers via telephone regarding charge off accounts while arranging repayment and/or settlement of accounts in accordance with all applicable laws, policies, and procedures</li><li>
Negotiate with customers to resolve accounts.</li><li>
Maintain and notate all appropriate information and documentation regarding customer and account status on computer system and provide same to others involved with collections of accounts</li><li>
Investigate, research, and track consumer information using online skip tracing tools</li><li>
Work in a goal-oriented environment to meet production indicators.</li><li>
Operate in a goal-oriented environment, achieving individual and team performance targets and core competencies</li><li>
Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations</li></ul>
Requirements<ul><li>
Education - High School diploma OR GED minimum</li><li>
Collections / Call Center experience strongly preferred</li><li>
An in-depth understanding of collections and negotiation skills</li><li>
Strong negotiation skills to resolve escalated calls</li><li>
A high degree of self-management to successfully prioritize workday</li><li>
Excellent communication, persuasion and problem-solving skills</li><li>
Ability to maintain confidentiality and sensitive information</li><li>
Sales experience is desirable</li><li>
Candidates are expected to commute to our Evansville, IN campus</li></ul>
Schedule
Up to two late nights per week of 12 PM &ndash; 9 PM and flexible schedule for remaining hours with manager approval. One Saturday per month and extended hours at the end of the month.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we&rsquo;ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we&rsquo;re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There&rsquo;s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That&rsquo;s why we&rsquo;ve packed our comprehensive benefits package for full- and some part-timers with:<ul><li>
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances</li><li>
Up to 4% matching 401(k)</li><li>
Employee Stock Purchase Plan (10% share discount)</li><li>
Tuition reimbursement</li><li>
Paid time off (15 days&rsquo; vacation per year, prorated based on start date)</li><li>
Paid sick leave as determined by state or local ordinance (prorated based on start date)</li><li>
11 Paid holidays (4 floating holidays, prorated based on start date)</li><li>
Paid volunteer time (3 days per year, prorated based</li></ul>
on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.</div>

Collections Specialist

Join OneMain Financial and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.