Urwah Admin

One&Only One Za’abeel

<div></div><div><div>Assistant Manager, Human Resources, One &amp; Only One Za'abeel<br>
(17909)</div><br>
<div></div>
<div>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Behold the dawn of a new, all-encompassing resort experience in Dubai &ndash; One&amp;Only One Za&rsquo;abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About The Role
</b></div><div>The Assistant Manager, Human Resources, is responsible for delivering exceptional business support, driving employee engagement, and ensuring the seamless operation of HR processes. This position upholds the highest standards of confidentiality and service excellence, acting as a role model for the organisation&rsquo;s values and service philosophy.</div>
<div><b>
Key Responsibilities</b></div>
<div><b>
Administrative Support &amp; Confidentiality</b></div>
<ul>
<li>Provide timely and accurate HR operational support to internal customers and key stakeholders, ensuring a customer-centric approach and maintaining strict confidentiality in all HR matters. Consistently deliver high-quality service that earns positive feedback and upholds trust.</li>
</ul>
<div><b>HR Reception Oversight</b></div>
<ul>
<li>Oversee the HR reception area to ensure all colleague queries are managed to a timely conclusion, delivering great customer service and fostering a warm, welcoming environment for those seeking guidance and support from HR.</li>
<li>Delegate tasks to reception staff as necessary, ensuring completion on time and to the required quality standards, and regularly monitor progress to maintain high service levels.</li>
</ul>
<div><b>Onboarding &amp; Offboarding</b></div>
<ul>
<li>Manage onboarding and offboarding processes to create smooth transitions and positive experiences for new hires and departing employees.</li>
<li>Maintain engagement and communication throughout, ensuring all documentation and steps are completed within service level agreements.</li>
</ul>
<div><b>Compensation</b></div>
<ul>
<li>Collaborate with Compensation &amp; Benefits to keep SAP data up to date and compliant with audit standards, ensuring employees receive correct compensation on time and payroll changes are processed without error or delay.</li>
</ul>
<div><b>Payroll Issue Resolution</b></div>
<ul>
<li>Partner with Compensation &amp; Benefits to proactively address payroll discrepancies or delays, resolving issues within agreed timeframes and reducing payroll-related complaints, so employees have high trust in payroll processes.</li>
</ul>
<div><b>SAP Functionality &amp; Data Integrity</b></div>
<ul>
<li>Ensure HR teams fully utilize SAP functionality for efficient administration, regularly analyzing reports and partnering with Data Analytics and Compliance to conduct audits.</li>
<li>Maintain accurate, up-to-date data in SAP, resulting in improved efficiency and minimal errors in payroll and business reports.</li>
</ul>
<div><b>Continuous Process Improvement</b></div>
<ul>
<li>Lead initiatives to refine HR operations, streamline processes, and enhance employee satisfaction.</li>
<li>Document improvements and measure their impact, resulting in increased efficiency and higher satisfaction scores.</li>
</ul>
<div><b>Employee Engagement &amp; Events</b></div>
<ul>
<li>Drive employee engagement activity by planning and executing hotel colleague events and activities, and leading end-to-end event management.</li>
<li>Deliver successful events within budget, increase participation in engagement activities and surveys, and implement action plans that improve engagement scores.</li>
</ul>
<div><b>Survey &amp; Platform Management</b></div>
<ul>
<li>Drive, implement, and report on the annual Colleague Engagement Survey and other accountability surveys, promoting and managing uptake of internal employee platforms (e.g., iKonnect).</li>
<li>Achieve high survey completion rates and increased platform adoption and engagement.</li>
</ul>
<div><b>Internal Communications</b></div>
<ul>
<li>Support internal communications through employee platforms, collaborating with ATD Employee Communications and other departments to deliver engaging messaging.</li>
<li>Ensure communications are timely, relevant, and well-received, resulting in increased platform usage and positive employee feedback.</li>
</ul>
<div><b>Supplier &amp; Budget Management</b></div>
<ul>
<li>Ensure sourcing requests, invoices, and payments are processed promptly in collaboration with Finance and Purchasing teams, meeting supplier deliverables on time and adhering to budget requirements.</li>
</ul>
<div><b>Employee Relations</b></div>
<ul>
<li>When required, manage and oversee disciplinary processes, ensuring fair and consistent application of company policies.</li>
<li>Support and guide managers through performance management cases, including documentation, meetings, and follow-up actions.</li>
<li>Advise managers on best practices for managing attendance, including absence monitoring and return-to-work interviews, so employee relations matters are resolved confidentially, professionally, and in compliance with legal and organisational standards, resulting in improved attendance and performance metrics.</li>
</ul>
<div><b>Flexible Role Adaptation</b></div>
<ul>
<li>Take on additional responsibilities as directed by the Manager, HR, demonstrating adaptability and proactive support for evolving business needs.</li>
<li>Handle new tasks efficiently and adapt seamlessly to changing priorities.</li>
</ul>
<div><b>About You</b></div>
<ul>
<li>Bachelor&rsquo;s degree (or equivalent) preferred but not essential.</li>
<li>Proven experience in HR administration, preferably within luxury hospitality.</li>
<li>Strong working knowledge of SAP and HRIS systems.</li>
<li>Excellent organisational, communication, stakeholder management and project management skills.</li>
<li>Demonstrated ability to manage multiple priorities and stakeholders.</li>
</ul><ul><li>Attention to detail and accuracy</li>
<li>Customer-centric mindset</li>
<li>Discretion and confidentiality</li>
<li>Problem-solving and process improvement</li>
<li>Team leadership and collaboration</li>
<li>Strong written and verbal communication</li>
<li>Adaptability and initiative</li></ul><br>
<div></div>
<div>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Human Resources, One & Only One Za'abeel

<div></div><div><div>Receptionist, Clinique La Prairie<br>
(17205)</div><br>
<div></div>
<div>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Behold the dawn of a new, all-encompassing resort experience in Dubai &ndash; One&amp;Only One Za&rsquo;abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div>
<div><b>About The Role</b></div>
<ul>
<li>Main Lobby/Reception management to ensure 5 stars standards</li>
<li>Welcome the guests: Create a great first impression by providing an Excellent Service &ldquo;The WOW factor&rdquo; &amp; build a good relationship with them</li>
<li>Conduct and manage appointment Scheduling and payment collection</li>
<li>Register guests pre-scheduled, and collect and enter all information required into the system</li>
<li>Direct the guests to their specific location</li>
<li>Test the main clinic lines every morning</li>
<li>Conduct and manage daily phone calls</li>
<li>Ensure &amp; Improve guest flow efficiency to avoid any bottleneck</li>
<li>Address /Refer any enquiries &amp; concerns (Clinic information, operating hours, visiting hours, Services, packages, physicians)</li>
<li>Support administration duties as required to support the operation department</li>
<li>Liaise with Hospitality services if needed (security, valet parking&hellip;)</li>
<li>Maintain office supplies stock and refer to supply chain office for orders</li>
<li>Escorting VIP Patients professionally when required</li>
<li>Maintain a full knowledge of physicians, specialties, our main departments</li></ul></div><div></div><div><br>
<div>
</div><div></div><div><div><b>About You</b></div>
</div>
<div><ul><li><div>Minimum 3 &ndash; 5 years&rsquo; experience in a large clinic/hospital setting in the UAE</div>
</li>
</ul></div><div><ul><li>Ability to coordinate and efficiently complete multiple tasks on time</li>
<li>Excellent communication and customer service skills</li>
<li>Excellent presentation and well-groomed</li>
<li>Strong organizational and time management skills</li>
<li>Able to work independently and as part of a team</li>
<li>Office Ability to work rotating shifts as needed.</li>
<li>Grammar, spelling and word processing skills.</li></ul></div><br>
</div><div>
</div><div>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Receptionist, Clinique La Prairie

<div></div><div><div>Director, Marketing and Communications<br>
(17701)</div><br>
<div></div>
<div>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Behold the dawn of a new, all-encompassing resort experience in Dubai &ndash; One&amp;Only One Za&rsquo;abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About The Role</b></div><br>
<div></div>
<div>
Director, Marketing and Communications leads the strategic vision for One&amp;Only One Za&rsquo;abeel and SIRO One Za&rsquo;abeel's marketing and communications initiatives, ensuring the brands positioning, messaging, and reputation are effectively managed. Responsible for driving and overseeing all marketing, branding, public relations, and digital strategies to ensure complete viability and maximum market penetration. The Director is also responsible for managing both short- and long-term marketing plans, leveraging partnerships, and ensuring alignment with One&amp;Only and SIRO business objectives and values.</div>
<div>
This position plays a key role in brand storytelling, media strategy, and content development to establish both properties as a leader in its segment. This role is crucial in fostering brand awareness, driving engagement, and maximizing revenue opportunities.</div><br>
<div></div>
<div><b>
Key Duties and Responsibilities</b></div><br>
<div></div>
<div>
Strategic Marketing &amp; Brand Development:</div>
<ul>
<li>Define and implement One&amp;Only One Za&rsquo;abeel and SIRO One Za&rsquo;abeel marketing and brand strategies, ensuring alignment with the global brand team and hotel positioning.</li>
<li>Oversee all branding initiatives, ensuring consistency across all channels and touchpoints.</li>
<li>Develop and execute annual marketing plans, ensuring strategic and financial objectives are met.</li></ul><br>
<div></div>
<div>
PR &amp; Media Relations:</div>
<ul>
<li>Serve as the brand&rsquo;s key spokesperson and lead all media relations strategies.</li>
<li>Manage external PR agencies to drive positive media coverage and mitigate risks.</li>
<li>Oversee the creation of press releases, media kits, and key messaging frameworks.</li></ul><br>
<div></div>
<div>
Content &amp; Digital Strategy:</div>
<ul>
<li>Develop compelling storytelling strategies to position One&amp;Only One Za&rsquo;abeel and SIRO One Za&rsquo;abeel as a thought leader in the industry.</li>
<li>Oversee content creation, including photography, videography, and editorial pieces.</li>
<li>Manage digital marketing, website optimization, and social media strategies to drive engagement and conversions.</li></ul><br>
<div></div>
<div>
Partnerships &amp; Events:</div>
<ul>
<li>Identify and secure strategic brand partnerships to enhance visibility and reach.</li>
<li>Lead marketing activations, campaigns, and brand collaborations to drive business objectives.</li>
<li>Work closely with event agencies to plan and execute impactful events and activations.</li></ul><br>
<div></div>
<div>
Commercial &amp; Revenue Growth:</div>
<ul>
<li>Collaborate with the commercial team to optimize marketing strategies for direct revenue impact.</li>
<li>Develop targeted marketing campaigns to drive guest acquisition and retention.</li>
<li>Oversee budget management, ensuring cost-effective execution of all marketing initiatives.</li></ul><br>
<div></div>
<div>
Team Leadership &amp; Development:</div>
<ul>
<li>Lead and mentor the marketing team, fostering a high-performance culture.</li>
<li>Provide guidance and career development opportunities for team members.</li>
<li>Ensure cross-functional collaboration across departments to maximize marketing effectiveness.</li></ul><br>
<div></div>
<div>
Additional Responsibilities:</div>
<ul>
<li>Represent both ptoperties at industry events, conferences, and media engagements.</li>
<li>Ensure adherence to brand guidelines and legal compliance across all marketing materials.</li>
<li>Continuously analyze market trends and competitor activity to refine strategies.</li>
<li>Oversee guest satisfaction metrics related to brand perception and communication effectiveness.</li></ul><br>
<div></div>
<div><b>
About You</b></div><br>
<div></div>
<div>
We are looking for seasoned professional who can demonstrate the below skills and competencies:</div><br>
<div></div>
<ul>
<li>Internationally recognized Bachelor&rsquo;s or Master&rsquo;s degree in marketing, Communications, Business Administration, or a related field.</li>
<li>Minimum of 8 years of experience in marketing, branding, and communications, with at least 3 years in a leadership role.</li>
<li>Strong background in luxury brand marketing.</li>
<li>Extensive experience in public relations, digital marketing, and brand storytelling.</li>
<li>Proven ability to manage budgets, lead teams, and drive commercial results.</li>
<li>Strong leadership and stakeholder management skills.</li>
<li>A passion for wellness, fitness, and hospitality industries (preferred).</li></ul><br>
<div></div>
<div>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Director, Marketing and Communications

Join One&Only One Za’abeel and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

One&Only One Za’abeel

ABOUT_COMPANY

Assistant Manager, Human Resources, One & Only One Za'abeel

Receptionist, Clinique La Prairie

Director, Marketing and Communications