Qureos Mentor

One&Only Resorts

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 ( 18339 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 The Sales Manager &ndash; GCC is responsible for driving revenue, strengthening market presence, and developing strategic partnerships across the Gulf Cooperation Council (UAE, KSA, Qatar, Kuwait, Bahrain, and Oman). In addition to managing key luxury leisure and corporate accounts, the role also leads the Groups segment covering high-end small groups, social gatherings, incentives, and boutique corporate retreats. The ideal candidate is a proactive seller with strong regional knowledge and the ability to convert both transient and group opportunities into high-value business.
 
 
 
 Key Responsibilities
 
 
 
 Sales &amp; Revenue Generation
 
 
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 Achieve annual room night, revenue for GCC market and groups production targets
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 Drive performance across luxury leisure accounts, consortia, OTAs, and the groups segment.
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 Focus on high-yield categories including beachfront villas and suites.
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 Develop sales strategies and tactical plans aligned with market demand and seasonal trends.
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 Identify new opportunities across both transient and group channels.
 
 
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 Account Management &amp; Business Development
 
 
 
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 Manage a portfolio of top GCC accounts, ensuring consistent growth and engagement.
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 Conduct regular sales calls, market visits, client entertainment, and training sessions.
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 Lead contracting, rate negotiations, and manage RFPs for both leisure and corporate accounts.
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 Ensure partners receive up-to-date content, collateral, and updates on new experiences and villa offerings.
 
 
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 Market Intelligence
 
 
 
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 Monitor market dynamics, competitor activity, and group demand trends in the GCC region.
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 Analyse booking patterns and propose tactical initiatives to capture short-lead business.
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 Submit accurate monthly performance reports with insights, risks, and opportunities.
 
 
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 Collaboration &amp; Internal Alignment
 
 
 
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 Work closely with Revenue, Marketing, Reservations, and F&amp;B to deliver a seamless groups experience.
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 Partner with Kerzner Regional Sales Offices to amplify market reach and support global group enquiries.
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 Host FAM trips, site inspections, and influencer or media visits as required.
 
 
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 </ul>
 
 Groups Segment Responsibilities
 
 
 
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 Lead the Groups business, owning the full sales cycle from lead generation to conversion.
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 Manage inquiries for incentive groups, social gatherings, small corporate retreats, and VIP delegations.
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 Prepare and present tailored group proposals, quotations, and detailed site inspections.
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 Coordinate with Revenue, Reservations, and Operations to ensure group requests align with availability, profitability, and resort positioning.
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 Build strong relationships with corporate planners, luxury travel designers, DMCs, and event agencies.
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 Ensure flawless handover to operations and maintain communication throughout group stay to ensure satisfaction and repeat business.
 
 
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 </ul>
 
 Brand Representation
 
 
 
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 Represent One&amp;Only The Palm at GCC trade shows, corporate showcases, luxury fairs, and MICE-focused events.
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 Deliver strong sales presentations showcasing the resort&rsquo;s positioning, villas, suites, and unique proposition for high-end groups and incentives.
 
 
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 Qualifications &amp; Experience
 
 
 
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 Minimum 3&ndash;5 years&rsquo; luxury hospitality sales experience, ideally with GCC market exposure.
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 Proven track record in leisure, corporate, and groups sales.
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 Strong negotiation, presentation, and relationship-building skills.
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 Fluent in English; Arabic .
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 Ability to travel frequently within GCC.
 
 
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 Competencies
 
 
 
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 Commercially driven and committed to achieving targets.
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 Strong communicator with high emotional intelligence.
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 Strategic thinker with a focus on both proactive selling and relationship management.
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 Highly organised with the ability to manage multiple accounts and group files simultaneously.
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 Team-oriented with a collaborative mindset.
 
 
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 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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Sales Manager - GCC

<div>
 ( 12438 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an
 
 Assistant Manager, Learning &amp; Development
 
 to join the One&amp;Only team at
 
 The One&amp;Only The Palm Hotel
 
 in Dubai.
 
 
 With the global growth of our brands, you will be an integral spart of the Resort&rsquo;s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will focus on developing, planning and managing the learning and development programs for all colleagues in order to meet both the individual and organizational needs; and to ensure that the brand standards are adhered to.
 
 
 Suitable candidate will be reporting directly to the Cluster Learning &amp; Development Manager. He/She must be highly qualified and must have at least 2-3 years&rsquo; experience in an upscale luxury hospitality industry or five-star hotels. He/She must have a learning, coaching &amp; development background with strong attention to details, interpersonal skills and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage.
 
 
 At
 
 One&amp;Only
 
 creating
 
 JOY
 
 is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.
 
 
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Assistant Manager, Learning & Development

<div>
 ( 17909 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Behold the dawn of a new, all-encompassing resort experience in Dubai &ndash; One&amp;Only One Za&rsquo;abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 The Assistant Manager, Human Resources, is responsible for delivering exceptional business support, driving employee engagement, and ensuring the seamless operation of HR processes. This position upholds the highest standards of confidentiality and service excellence, acting as a role model for the organisation&rsquo;s values and service philosophy.
 
 
 
 Key Responsibilities
 
 
 
 
 Administrative Support &amp; Confidentiality
 
 
 
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 Provide timely and accurate HR operational support to internal customers and key stakeholders, ensuring a customer-centric approach and maintaining strict confidentiality in all HR matters. Consistently deliver high-quality service that earns positive feedback and upholds trust.
 
 
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 </ul>
 
 HR Reception Oversight
 
 
 
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 Oversee the HR reception area to ensure all colleague queries are managed to a timely conclusion, delivering great customer service and fostering a warm, welcoming environment for those seeking guidance and support from HR.
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 Delegate tasks to reception staff as necessary, ensuring completion on time and to the required quality standards, and regularly monitor progress to maintain high service levels.
 
 
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 </ul>
 
 Onboarding &amp; Offboarding
 
 
 
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 Manage onboarding and offboarding processes to create smooth transitions and positive experiences for new hires and departing employees.
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 Maintain engagement and communication throughout, ensuring all documentation and steps are completed within service level agreements.
 
 
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 </ul>
 
 Compensation
 
 
 
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 Collaborate with Compensation &amp; Benefits to keep SAP data up to date and compliant with audit standards, ensuring employees receive correct compensation on time and payroll changes are processed without error or delay.
 
 
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 </ul>
 
 Payroll Issue Resolution
 
 
 
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 Partner with Compensation &amp; Benefits to proactively address payroll discrepancies or delays, resolving issues within agreed timeframes and reducing payroll-related complaints, so employees have high trust in payroll processes.
 
 
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 </ul>
 
 SAP Functionality &amp; Data Integrity
 
 
 
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 Ensure HR teams fully utilize SAP functionality for efficient administration, regularly analyzing reports and partnering with Data Analytics and Compliance to conduct audits.
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 Maintain accurate, up-to-date data in SAP, resulting in improved efficiency and minimal errors in payroll and business reports.
 
 
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 </ul>
 
 Continuous Process Improvement
 
 
 
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 Lead initiatives to refine HR operations, streamline processes, and enhance employee satisfaction.
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 Document improvements and measure their impact, resulting in increased efficiency and higher satisfaction scores.
 
 
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 </ul>
 
 Employee Engagement &amp; Events
 
 
 
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 Drive employee engagement activity by planning and executing hotel colleague events and activities, and leading end-to-end event management.
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 Deliver successful events within budget, increase participation in engagement activities and surveys, and implement action plans that improve engagement scores.
 
 
 </li>
 </ul>
 
 Survey &amp; Platform Management
 
 
 
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 Drive, implement, and report on the annual Colleague Engagement Survey and other accountability surveys, promoting and managing uptake of internal employee platforms (e.g., iKonnect).
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 Achieve high survey completion rates and increased platform adoption and engagement.
 
 
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 </ul>
 
 Internal Communications
 
 
 
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 Support internal communications through employee platforms, collaborating with ATD Employee Communications and other departments to deliver engaging messaging.
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 Ensure communications are timely, relevant, and well-received, resulting in increased platform usage and positive employee feedback.
 
 
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 </ul>
 
 Supplier &amp; Budget Management
 
 
 
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 Ensure sourcing requests, invoices, and payments are processed promptly in collaboration with Finance and Purchasing teams, meeting supplier deliverables on time and adhering to budget requirements.
 
 
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 </ul>
 
 Employee Relations
 
 
 
 <ul>
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 When required, manage and oversee disciplinary processes, ensuring fair and consistent application of company policies.
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 Support and guide managers through performance management cases, including documentation, meetings, and follow-up actions.
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 Advise managers on best practices for managing attendance, including absence monitoring and return-to-work interviews, so employee relations matters are resolved confidentially, professionally, and in compliance with legal and organisational standards, resulting in improved attendance and performance metrics.
 
 
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 </ul>
 
 Flexible Role Adaptation
 
 
 
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 Take on additional responsibilities as directed by the Manager, HR, demonstrating adaptability and proactive support for evolving business needs.
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 Handle new tasks efficiently and adapt seamlessly to changing priorities.
 
 
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 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (or equivalent) preferred but not essential.
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 <li>
 Proven experience in HR administration, preferably within luxury hospitality.
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 <li>
 Strong working knowledge of SAP and HRIS systems.
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 Excellent organisational, communication, stakeholder management and project management skills.
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 Demonstrated ability to manage multiple priorities and stakeholders.
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 Attention to detail and accuracy
 </li>
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 Customer-centric mindset
 </li>
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 Discretion and confidentiality
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 Problem-solving and process improvement
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 Team leadership and collaboration
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 Strong written and verbal communication
 </li>
 <li>
 Adaptability and initiative
 
 
 </li>
 </ul>
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Assistant Manager, Human Resources, One & Only One Za'abeel

Overview Join to apply for the Team Leader, Front Office role at One&Only Resorts.At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. This is a role in a luxury environment at One&Only One Za'abeel in Dubai, focusing on supporting day-to-day lobby activities and coordinating with Housekeeping and the Call Center to ensure seamless guest service.This is not simply our job, it's our passion. About the Role The Team Leader, Front Office reports to the Assistant Managers and helps maintain and action day-to-day lobby activities, coordinating with Housekeeping and the Call Center to ensure seamless guest service. About You If you have a bachelor's degree in hospitality management and have worked in a luxury hotel or resort in a similar position, with a minimum of 2 years' experience, and the ability to contribute and successfully deliver against a business strategy, we invite you to apply for this unique opportunity. An additional language such as Chinese, Arabic, French, Italian, Spanish or Russian is advantageous.Our brand is expanding and we are committed to investing in you. You will be at the heart of a vision to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Details <ul><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Management and Manufacturing</li><li>Industries: Hospitality</li></ul>Referrals increase your chances of interviewing at One&Only Resorts.

Team Leader, Front Office

Join One&Only Resorts and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

One&Only Resorts

ABOUT_COMPANY

Sales Manager - GCC

Assistant Manager, Learning & Development

Assistant Manager, Human Resources, One & Only One Za'abeel

Team Leader, Front Office