Qureos Mentor

One&Only Resorts

<div>
 ( 17868 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 We are seeking a highly motivated and experienced Senior Sales Manager to join our dynamic commercial team at One&amp;Only The Palm. The ideal candidate will be responsible for driving sales strategies and managing client relationships across Southern Europe, Central Europe, and the Asia-Pacific (APAC) regions. This role requires a strong sales background in luxury hospitality, exceptional language skills, and the ability to represent our intimate beachfront resort effectively.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and implement tailored sales strategies to achieve revenue and occupancy targets for the assigned regions.
 </li>
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 Build and maintain strong relationships with respective Regional Sales offices, key accounts, travel agencies, and partners to grow market share.
 </li>
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 Exceptional interpersonal, presentation, and negotiation skills, with the ability to influence stakeholders at all levels.
 </li>
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 Strong analytical review on account production and organizational abilities, with a keen eye for detail and a results-oriented approach.
 </li>
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 Conduct market research to identify new business opportunities and trends within the regions managed.
 </li>
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 Collaborate with the marketing team to create effective promotional campaigns and sales tools.
 </li>
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 Represent One&amp;Only The Palm at niche trade shows, roadshows and key industry events.
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 <li>
 Prepare and present sales reports for managed respective markets.
 </li>
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 Train and mentor junior sales staff to enhance team performance and operational efficiency.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Sales and Administration, Hospitality Management, or a related field.
 </li>
 <li>
 Proven experience as a Sales Manager in the luxury hospitality industry, with a minimum of 5 years in a similar role.
 </li>
 <li>
 Strong understanding of the Southern Europe, Central Europe, and APAC markets.
 </li>
 <li>
 Fluency in English and proficiency in several European languages (e.g., Spanish, French, Italian, or German) is essential.
 </li>
 <li>
 Excellent presentation and negotiation skills.
 </li>
 <li>
 Strong analytical and organizational abilities.
 </li>
 <li>
 Ability to work independently and collaboratively in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Offer &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and performance-based bonuses.
 </li>
 <li>
 Opportunity to work in a luxury environment with a talented team.
 </li>
 <li>
 Continued professional development and training opportunities.
 </li>
 <li>
 Employee benefits at Kerzner properties worldwide.
 
 
 </li>
 </ul>
 If you are an ambitious and well-presented sales professional with a passion for hospitality and multicultural engagement, please share your resume with us.
 
 
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Senior Sales Manager

<div>
 ( 18127 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 The Project Coordinator is responsible for supporting the planning, execution, monitoring, and completion of various capital, renovation, and operational projects within the resort. This position ensures that all projects are delivered on schedule, within budget, and according to the resort&rsquo;s high-quality standards. The role requires excellent coordination skills, attention to detail, and the ability to communicate effectively with multiple stakeholders, including internal departments, contractors, consultants, and suppliers.
 
 
 Key Duties and Responsibilities
 
 
 <ul>
 <li>
 Assist the Director of Engineering in preparing detailed project plans, timelines, budgets, and resource allocations.
 </li>
 <li>
 Coordinate day-to-day project activities to ensure work is progressing as scheduled.
 </li>
 <li>
 Liaise with internal departments (Engineering, Housekeeping, F&amp;B, Procurement, and Operations) to align project deliverables with operational needs.
 </li>
 <li>
 Organize and attend project meetings; record and distribute minutes and action points.
 </li>
 <li>
 Monitor project schedules and follow up on pending tasks to ensure timely completion.
 </li>
 <li>
 Maintain complete project documentation including drawings, approvals, permits, contracts, correspondence, and progress reports.
 </li>
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 Prepare weekly and monthly progress reports for management and stakeholders.
 </li>
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 Track project costs, variations, and payments to vendors and contractors.
 </li>
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 Support the preparation of technical submittals, RFIs, and approval documents.
 </li>
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 Act as a key contact between the resort&rsquo;s management and contractors/vendors.
 </li>
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 Facilitate smooth communication among project teams to ensure clarity on scope, deadlines, and quality standards.
 </li>
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 Ensure all stakeholders are updated regularly on project status, challenges, and milestones achieved.
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 Ensure all on-site activities comply with the resort&rsquo;s safety standards and UAE regulatory requirements.
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 Conduct site inspections with the Engineering and HSE teams to verify work quality and adherence to specifications.
 </li>
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 Coordinate snagging, de-snagging, and final handover procedures.
 </li>
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 Assist in implementing sustainability and environmental best practices in all project stages.
 </li>
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 Support procurement in preparing BOQs, scope of work, and evaluation of vendor quotations.
 </li>
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 Coordinate with suppliers for timely delivery of materials and equipment.
 </li>
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 Monitor contractor performance and report any delays, non-compliance, or quality issues.
 </li>
 <li>
 Monitor project expenses and ensure adherence to approved budgets.
 </li>
 <li>
 Assist in identifying cost-saving opportunities without compromising on quality.
 </li>
 <li>
 Support the preparation of project cost summaries and final financial close-out reports.
 
 
 </li>
 </ul>
 
 Skills, Experience &amp; Educational Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in civil engineering, Architecture, Project Management, or a related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of relevant experience in project coordination within the hospitality or construction industry (preferably luxury hotels or resorts).
 </li>
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 Strong knowledge of project management principles, construction processes, and vendor coordination.
 </li>
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 Proficiency in MS Office Suite and project management software
 </li>
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 Excellent verbal and written communication skills in English.
 </li>
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 Project Management: Strong organizational and time management skills.
 </li>
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 Communication: Effective coordination between teams, vendors, and management.
 </li>
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 Attention to Detail: Ensures accuracy in documentation and project execution.
 </li>
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 Problem-Solving: Anticipates and resolves project-related issues promptly.
 </li>
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 Teamwork: Collaborates effectively with multidisciplinary teams.
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 Adaptability: Works efficiently in a fast-paced, dynamic environment.
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 Customer Focus: Maintains the resort&rsquo;s standards of excellence in all deliverables
 </li>
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 Familiarity with Dubai Municipality regulations and local authority requirements.
 </li>
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 Requires flexibility to work extended hours or weekends based on project needs.
 </li>
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 Regular coordination with external contractors, consultants, and vendors
 
 
 </li>
 </ul>
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Projects Coordinator

<div>
 ( 18205 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 To oversee the front office operation, lobby, coordinates and monitor that all guests&rsquo; arrival, departure, and in-house experiences are as per resort standards.
 
 
 
 Key Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Adhere to all Resort rules and regulations as per the resort procedures and policies.
 </li>
 <li>
 Ensure the reception team works with a sale focused attitude and is aware of sales opportunities within the resort which will assist with the maximization of revenue.
 </li>
 <li>
 Attending daily operation meeting whenever required.
 </li>
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 Attending all group meetings.
 </li>
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 Ensure all team members are aware of all room revenue targets and are kept informed of performance results.
 </li>
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 Review VIP arrival&amp; special events.
 </li>
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 Ensure all non-guaranteed reservations are released at the appointed time.
 </li>
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 Adhere to the resort selling strategy by ensuring the use of correct rates.
 </li>
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 Ensure all book out situations are handled in a diplomatic and professional manner ensuring future business from respective booked out guests.
 </li>
 <li>
 Ensure guests are communicated and assisted in an efficient, warm, and professional manner by all team members.
 </li>
 <li>
 Oversee day to day operations ensuring resort standards are adhered to and maintained by all team members.
 </li>
 <li>
 Ensure a consistently high standard of presentation is maintained for both the department and the team members.
 </li>
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 Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction.
 </li>
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 Have full knowledge of all products and services provided by the resort and in the local area.
 </li>
 <li>
 Actively participate in guest events when requested.
 </li>
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 Attend and communicate operational status of the reception operation daily to the Rooms Division Manager.
 </li>
 <li>
 Oversee and monitor departmental schedules.
 </li>
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 Schedule and maximize annual leave, Lieu days for team members during low demand periods.
 </li>
 <li>
 Ensure regular communication meetings are held within the department.
 </li>
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 Implement a full training plan within the reception to develop all personnel to their full potential.
 </li>
 <li>
 Ensure new team members are being fully trained and certified to carry out duties as per resort standards.
 </li>
 <li>
 Monitor and keep updated training records and schedules to ensure planning and completion is carried out as per resort standard.
 </li>
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 Conduct Annual Appraisals with all team members and ensure follow-up of targets for team members are being followed up and monitored.
 </li>
 <li>
 Actively develop team member skills and performance through coaching and training.
 </li>
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 Communicate with the Associate Director of resort operation key developments of the department team members.
 </li>
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 Carry out interviews for all prospective reception team member.
 </li>
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 Maintain and oversee accuracy of guest profiles and remarks.
 </li>
 <li>
 Adhere to resort credit policies to ensure all expected revenues are secured.
 </li>
 <li>
 Review, maintain and implement systems and procedures as directed.
 </li>
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 Ensure daily shift handovers are conducted in a professional and constructive manner.
 </li>
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 Regularly spot check duty shift checklists to ensure tasks are completed.
 </li>
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 Review daily reports to ensure system is being maintained as per company policies and procedures.
 </li>
 <li>
 Spot check registration cards to ensure accuracy of data is collected as per the standards.
 </li>
 <li>
 Spot check passport scans to ensure accuracy as per Dubai Authorities requirements for transfers.
 </li>
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 Ensure all daily system closing procedures and reports are being completed as per resort standards.
 </li>
 <li>
 Adhere to and monitor departmental operating expenses as per departmental budget and forecast.
 </li>
 <li>
 Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.
 </li>
 <li>
 Ensure closure of any pending revenue (pay masters) in a timely manner adhering to finance policies and procedures.
 </li>
 <li>
 Ensure that all Ledger accounts and PMs are resolved and settled.
 </li>
 <li>
 Review the departmental objectives and drive to achieve it.
 </li>
 <li>
 Maintain grooming standards and conduct spot checks about the team&rsquo;s grooming.
 
 
 </li>
 </ul>
 
 Skills, Experience &amp; Educational Requirements
 
 
 
 <ul>
 <li>
 Minimum two years working experience as Front Desk Manager in a luxury 5-star hotel.
 </li>
 <li>
 Must be proficient in hospitality revenue management, guest services and team development.
 </li>
 <li>
 Excellent written and oral communication skills required.
 </li>
 <li>
 Strong leadership skills and interpersonal communication skills.
 </li>
 <li>
 Must be fluent in verbal and written English.
 </li>
 <li>
 Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.
 </li>
 <li>
 Excellent listening and comprehension skills required.
 
 
 </li>
 </ul>
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Front Office Manager

<div>
 ( 18337 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 The Associate Director of Sales &ndash; Europe &amp; Asia is responsible for driving revenue growth, expanding market share, and strengthening brand positioning for One&amp;Only The Palm across key European and Asian feeder markets. This senior commercial role focuses on cultivating high-value partnerships, elevating luxury segment performance, and delivering strategic sales initiatives that support the resort&rsquo;s annual business objectives.
 
 
 
 Key Responsibilities
 
 
 
 
 Sales &amp; Market Strategy
 
 
 
 <ul>
 <li>
 Develop and execute market-specific sales strategies for Europe and Asia to achieve targeted revenue goals, focusing on high-yield segments to drive villas and suites
 </li>
 <li>
 Identify emerging opportunities, shifting travel trends, and consumer behaviour
 </li>
 <li>
 Lead annual market planning, forecasting, and revenue growth strategies in collaboration with the Director of Sales &amp; Marketing
 
 
 </li>
 </ul>
 
 Account &amp; Partnership Management
 
 
 
 <ul>
 <li>
 Manage a portfolio of top-performing luxury travel agencies, tour operators and consortia partners across the regions.
 </li>
 <li>
 Strengthen strategic relationships with key decision-makers to drive incremental production, repeat business, and brand advocacy.
 </li>
 <li>
 Attend key travel trade shows, roadshows, and dedicated sales missions to represent One&amp;Only The Palm.
 </li>
 <li>
 Oversee contracting and performance reviews with all partners.
 
 
 </li>
 </ul>
 
 Performance Management
 
 
 
 <ul>
 <li>
 Monitor and analyse market performance, competitive landscape, and booking pace to identify risks and opportunities.
 </li>
 <li>
 Collaborate with Revenue Management to optimize business mix, rate strategy, and room category performance.
 </li>
 <li>
 Provide monthly sales reports, insights, and recommendations for continuous improvement.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Brand Alignment
 
 
 
 <ul>
 <li>
 Work closely with Regional Sales Offices and the on-property commercial team to ensure cohesive strategies and consistent brand representation.
 </li>
 <li>
 Partner with Marketing to implement targeted campaigns and activations aimed at luxury travellers in Europe and Asia.
 
 
 </li>
 </ul>
 
 Guest Engagement
 
 
 
 <ul>
 <li>
 Host VIP guests, top producers during on-property visits to strengthen relationships and secure future business.
 </li>
 <li>
 Ensure the guest experience aligns with One&amp;Only&rsquo;s luxury standards and enhances conversion.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Minimum 5&ndash;7 years of luxury hospitality sales experience, with a focus on Europe and/or Asia markets.
 </li>
 <li>
 Proven track record in driving revenue, managing key accounts, and executing commercial strategies within the ultra-luxury sector.
 </li>
 <li>
 Strong network across luxury travel agencies, consortia, and high-end distribution partners.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to travel extensively across assigned markets.
 </li>
 <li>
 Fluent in English; additional European (German, French, Spanish) languages are an advantage.
 
 
 </li>
 </ul>
 
 Attributes &amp; Competencies
 
 
 
 <ul>
 <li>
 Strategic thinker with strong analytical and commercial acumen.
 </li>
 <li>
 Relationship-driven with exceptional interpersonal skills.
 </li>
 <li>
 Highly proactive, results-oriented, and able to work independently.
 </li>
 <li>
 Strong luxury brand alignment, with impeccable professionalism and attention to detail.
 </li>
 <li>
 Comfortable managing multiple priorities in a high-performance environment.
 
 
 </li>
 </ul>
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Associate Director of Sales - Europe & Asia

<div>
 ( 12438 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an
 
 Assistant Manager, Learning &amp; Development
 
 to join the One&amp;Only team at
 
 The One&amp;Only The Palm Hotel
 
 in Dubai.
 
 
 With the global growth of our brands, you will be an integral spart of the Resort&rsquo;s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will focus on developing, planning and managing the learning and development programs for all colleagues in order to meet both the individual and organizational needs; and to ensure that the brand standards are adhered to.
 
 
 Suitable candidate will be reporting directly to the Cluster Learning &amp; Development Manager. He/She must be highly qualified and must have at least 2-3 years&rsquo; experience in an upscale luxury hospitality industry or five-star hotels. He/She must have a learning, coaching &amp; development background with strong attention to details, interpersonal skills and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage.
 
 
 At
 
 One&amp;Only
 
 creating
 
 JOY
 
 is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.
 
 
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Assistant Manager, Learning & Development

Overview Join to apply for the Team Leader, Front Office role at One&Only Resorts.At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. This is a role in a luxury environment at One&Only One Za'abeel in Dubai, focusing on supporting day-to-day lobby activities and coordinating with Housekeeping and the Call Center to ensure seamless guest service.This is not simply our job, it's our passion. About the Role The Team Leader, Front Office reports to the Assistant Managers and helps maintain and action day-to-day lobby activities, coordinating with Housekeeping and the Call Center to ensure seamless guest service. About You If you have a bachelor's degree in hospitality management and have worked in a luxury hotel or resort in a similar position, with a minimum of 2 years' experience, and the ability to contribute and successfully deliver against a business strategy, we invite you to apply for this unique opportunity. An additional language such as Chinese, Arabic, French, Italian, Spanish or Russian is advantageous.Our brand is expanding and we are committed to investing in you. You will be at the heart of a vision to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Details <ul><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Management and Manufacturing</li><li>Industries: Hospitality</li></ul>Referrals increase your chances of interviewing at One&Only Resorts.

Team Leader, Front Office

Join One&Only Resorts and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.