Qureos Mentor

Onondaga Community College

Location: Syracuse, NY Category: Staff (CSEA, PA, MC, Foundation) Job Type: Full Time - 12 Months Management Confidential Posted On: Thu Jul 30 2026 Job Description:
 
BROAD FUNCTION
 
The Director of Employee Labor Relations participates in overall strategic planning, including conducting comprehensive analyses and developing recommendations to improve quality, increase efficiency, and strengthen the institution's talent and employee resources necessary to execute the College's Strategic Plan. The Director is responsible for administering and overseeing employee relations, labor relations, contract negotiations, contract administration, and in collaboration with the Human Resource management team, executes and implements procedures that support continuous improvement of effective and consistent human resources policies and practices. This role will also lead the College's employee engagement strategy by planning and implementing programs and initiatives that strengthen employee satisfaction, campus climate and culture, and retention, while promoting the mission and values of the College.
 
MAJOR RESPONSIBILITIES
 
Develop, direct and oversee the employee and labor relations functions within Human Resources, including contract administration and contract negotiations. Serve as the advisor for addressing employee issues and concerns relative to collective bargaining agreements.
 At the direction of the President Human Resources, lead and manage contract negotiations on behalf of the College and all of its bargaining units. Serve as the President's representative for all aspects of collective bargaining. Research and manage all aspects of the employment contracts, working in collaboration with Financial Services and other applicable units of the College, to define the impact of positions and actions and advise the President and College Administration accordingly. Maintain historical records and systematic references relative to administration of the contracts.
 Oversee the effective administration of all collective bargaining contracts for faculty, professional administrators, and represented staff, ensuring interpretation, understanding and adherence to the provisions of the contracts according to the requirements contained therein. Advise College Administration and management according to the interests of the College.
 Collaborates with the Vice President of Human Resources regarding the administration of employee compensation, payroll, and benefits functions to administer and implement collective bargaining agreements, participate in collective bargaining negotiations, and dispute resolution processes.
 Coordinate grievance procedures for college cases; develop responses and manage appeals process while effectively communicating emerging labor relations issues with management and/or union representatives.
 Advise and collaborate with management regarding all aspects of human resource policy and work practices. Research and prepare comprehensive recommendations regarding labor management issues for management consideration.
 Analyze collective bargaining agreements to develop interpretation of intent, spirit, and terms of contracts.
 Responsible for preparation of actions relative to third party neutrals including, but not limited to, arbitration, mediation, fact-finding, and matters before the Public Employment Relations Board (PERB).
 Prepare statistical reports using records of actions taken concerning grievances, arbitration and mediation cases, and related labor relations activities for reporting purposes and to identify problem areas. Monitor implementation of policies concerning wages, hours and working conditions, to ensure compliance with terms of the contracts.
 Develop campus wide employee engagement programs and initiatives that strengthen employee satisfaction, campus climate and culture, and employee retention, to support the mission and values of the College.
 Other duties as assigned within the scope of the position.
 
Job Requirements: 
MINIMUM QUALIFICATIONS
 
Bachelor's degree in Human Resources, Business Administration, Human Resource Administration or closely related field from an accredited university, college or foreign equivalency
 Five to ten years of HR experience to include supervisory experience in a multi-functional HR department
 Experience in the public sector of higher education. Community college experience is highly desirable
 
PREFERRED QUALIFICATIONS
 
Master's degree in Labor Relations, Human Resources Administration, Business or related field from an accredited university, college or foreign equivalency
 SPHR certification is highly desirable
 Bilingual in English and Spanish. English and other languages will be considered.
 
KNOWLEDGE, SKILLS AND ABILITIES
 
Knowledge of multiple HR disciplines and trends including, but not limited to, employee relations, labor relations, collective bargaining, contract administration, position management, and principles and practices of HR administration.
 Ability to lead and motivate multifunctional teams. Manage multiple priorities, and formulate partnerships across organization; and prepare strategic and financial analyses.
 Ability to exercise solid independent judgment, and to implement and lead change.
 
Additional Information: 
Salary range is: $70,862 - $85,000 commensurate with credentials and relevant experience.
 Onondaga Community College offers a generous and competitive benefits package including:
 
New York State Local Retirement System (pension) or an Optional Retirement Plan 401(a).
 Excellent health, dental, and vision insurance plans
 
Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.

Director of Employee & Labor Relations - Onondaga Community College

Location: Syracuse, NY Category: Temporary/Hourly Job Type: Part Time - 10 Months Posted On: Tue Jul 14 2026 Job Description:
 
The main function of a tutor is to help students improve their academic performance. Tutors help students understand key concepts in their coursework during individual or group tutoring sessions. An important role of the tutor is to help the student attain self-confidence by providing positive feedback, encouragement, and helpful tools to attain success in the course. Tutors do not provide answers, they guide the student towards independence and how they can attain the answer themselves.
 
Learning Center tutoring positions are "continuous recruitment." We accept tutor applications year-round and reach out to qualified applicants when the need for a tutor occurs. Need is based upon student demand in the specific course/discipline. This can change from semester to semester and sometimes even week to week. There is no guarantee of continued employment from semester to semester.
 
All tutoring positions are temporary and part-time (less than 29 hours per week). Applicants should be willing to work a minimum of 5 hours a week. The Learning Center is open seven days a week and offers day, evening, and weekend appointments for students (both in-person, and online). Your working hours will depend upon the number of students requiring tutoring in your subject area(s), your availability, and the hours that the Learning Center needs coverage.
 
Job Responsibilities: 
Tutor students in a course of which you have been approved to tutor.
 Work with students who may be having trouble in the course and/or under stress.
 Help students understand ideas and concepts presented in the course or textbook.
 Provide friendly, courteous, and confidential service to every student you meet.
 Provide students with positive feedback, patience, respect, and understanding as they learn.
 Understand course requirements and coordinate with course instructors/departments.
 Use a computer to follow a schedule of appointments and engage in tutoring.
 Maintain up-to-date electronic reports on each tutoring session.
 Maintain knowledge of materials available in the Learning Center.
 Keep abreast of new materials and software programs used by students.
 Cooperate in the ongoing activities of the Learning Center.
 Participate in periodic tutor training and staff meetings.
 Perform related work as required.
 
Knowledge, Skills, and Abilities Needed: 
Subject Matter Knowledge
 Patience
 Positivity
 Empathy
 Confidentiality
 Active Listening Skills
 Problem-Solving Skills
 Time Management Skills
 Flexibility and Adaptability
 Dependability
 Willingness to Learn
 Leadership Skills
 Computer Skills
 Cultural Sensitivity
 
Job Requirements: 
MINIMUM REQUIREMENTS
 
Education Level: Associate's degree or higher in a related field of study.
 No experience necessary (entry level)
 Final grade of B+ (3.3 GPA) or higher in the course(s) you would like to tutor OR equivalent related coursework at another regionally accredited institution.
 Overall Cumulative GPA of B (3.0 GPA) or higher.
 Capable of tutoring online using a variety of software applications
 
PREFERRED REQUIREMENTS
 
Can tutor multiple courses.
 Have a written letter of recommendation from a professor or faculty member in the course/discipline.
 Have taken higher-level coursework in the discipline than that they wish to tutor.
 Have prior experience working with students one-on-one or in small groups.
 Have experience working with diverse populations including those learning the English language.
 Bilingual in English and Spanish; English and another language will be considered.
 
Additional Information: 
Pay Rate: $19.00 per hour

Tutor (T2) - Onondaga Community College

Location: Syracuse, NY Category: Staff (CSEA, PA, MC) Job Type: Full Time - 12 Months Posted On: Tue Jun 30 2026 Job Description:
 
BROAD FUNCTION
 
As a vital member of the Admissions Team, the Admissions Coordinator/Case Manager serves as an ambassador for Onondaga Community College, representing the institution at both on and off campus recruitment initiatives. This position will develop valuable relationships with prospective students, families, secondary school counselors, community partners and key stakeholders to advance strategic enrollment goals.
 
This role strategically combines admissions recruitment with comprehensive case management support, implementing proactive engagement strategies tailored to serving student parents and other special populations by connecting students to resources that address non-academic barriers to enrollment and persistence. The Admissions Coordinator/Case Manager proactively identifies, engages, and supports prospective students, navigating them throughout the enrollment process, while also addressing external challenges such as childcare, transportation, housing, food insecurity, financial instability, and healthcare access, utilizing on-campus and community resources.
 
Serving as the central point of contact, this position establishes a seamless, supportive pathway from recruitment to matriculation. By addressing non-academic obstacles, they drive higher enrollment yield and ensure long-term student success.
 
MAJOR RESPONSIBILITIES
 
Strategically and independently develop and execute comprehensive recruitment initiatives across an assigned territory, cultivating partnerships with community-based organizations, workforce partners, and targeting special populations throughout Central New York and the State.
 Guide prospective students through the full enrollment process, including application completion, pathway planning and next steps, to seamlessly transition into credit or non-credit Workforce Development programs.
 Plan, execute, and represent the college at high-impact admissions events, including application days, workshops, open houses, career days, college fairs, community events, campus visits, presentations, and tours, serving as a key liaison
 Deliver comprehensive, student-centered case management support during the admissions process, with particular emphasis on student parents and students facing non-academic barriers, supporting persistence from initial inquiry to enrollment.
 Proactively identify and address student barriers to success by developing personalized support plans that connect students to childcare, housing, food security, transportation, legal services, financial counseling, healthcare access, and other community resources.
 Cultivate and maintain strong strategic relationships with prospective students, families, schools, community agencies, and organizations that serve student parents and underserved populations.
 Serve as a primary liaison between the college and community partners to strengthen access, create targeted enrollment pathways, and streamline wraparound support services.
 Leverage CRM software (Slate) to optimize communication workflows, document student interactions and referrals, track caseload activity, and maintain accurate records.
 Track, analyze, and report on recruitment metrics to the Admissions Leadership Team, utilizing data-driven insights to create outreach strategies to ensure continuous improvement.
 Collaborate cross-functionally with campus departments to coordinate comprehensive student support, upholding strict confidentiality and professional discretion.
 Continuously evaluate, apply, and integrate emerging trends and best practices in community college admissions, workforce development initiatives, and student engagement strategies.
 Develop and implement innovative ideas and strategies to expand outreach, significantly enhancing support services for student parents and other special populations.
 Performs other related duties as assigned
 
Job Requirements: 
MINIMUM QUALIFICATIONS
 
Bachelor's degree from an accredited university, college or foreign equivalency.
 Two (2) years of experience in student services, case management, social work, academic advising, or community outreach.
 At least one (1) year of experience implementing recruitment, outreach, or program development strategies.
 
PREFERRED QUALIFICATIONS
 
Master's degree in higher education or related field from an accredited university, college or foreign equivalency
 Experience working in a higher education environment, particularly in a community college setting
 Knowledge of community resources and support services
 Firsthand experience as a community college student,
 Solid understanding and familiarity with Microsoft Office and CRM tools
 Bilingual in English and Spanish. English and another language can be considered.
 
This position requires: 
Ability to travel locally and statewide year-round; must be able to transport admissions materials and equipment.
 Evening and weekend hours will be required
 Demonstrated ability to work effectively both independently and as part of a team
 Ability to bring energy, encouragement and positive reinforcement to prospective students throughout their application process and beyond
 Strong cross-cultural, interpersonal, organizational and writing skills are necessary, including public speaking skills and the ability to present the College in a positive way
 Must be able to speak before large and small groups with confidence
 Excellent professional judgment, emotional intelligence, and personal tact
 
Other Requirements: 
A valid driver's license and reliable vehicle
 Ability to travel by vehicle or air, locally, statewide and/or out of state
 
Additional Information: 
Salary range is: $48,400 - $60,500, commensurate with credentials and relevant experience.
 Onondaga Community College offers a generous and competitive benefits package including:
 
New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
 Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
 
Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.

Admissions Coordinator/Case Manager - Onondaga Community College

Join Onondaga Community College and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Onondaga Community College

About Company

Director of Employee & Labor Relations - Onondaga Community College

Tutor (T2) - Onondaga Community College

Admissions Coordinator/Case Manager - Onondaga Community College