Urwah Admin

Ooredoo Group of Companies

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit: 
The Professional Services department is central to the newly established Business Solutions division, leading customer engagement throughout the entire lifecycle&mdash;from initial opportunities through delivery and beyond. With deep technical and consultative expertise, the team excels in designing optimal solutions that leverage OQ's offerings alongside those of partner providers. The primary objective is to enhance OQ's engagement with its large enterprise customer base, positioning the company as a trusted partner in driving digital transformation initiatives.
The team integrates secure connectivity, network and cloud services, managed services, and IT solutions to enhance OQ's share of wallet and visibility in larger market deals. By moving beyond standard offerings into customized services, the Professional Services team supports Business Accounts, enhancing their technical expertise and capability to manage complex acquisitions and deliveries. This ensures clients' needs are met and remain the primary focus of the sales team.
About the Role: 
The Senior Manager - Enterprise AI Solutions is a senior, customer-facing role that plays a pivotal part in driving Ooredoo Qatar's AI monetization strategy through the design and promotion of tailored AI solutions for enterprise and government clients. The role is central to advancing Qatar's national digital transformation goals by delivering innovative, scalable, and sector-specific AI use cases that unlock tangible business value.
Reporting to the Assistant Director - AI Solution Architecture, the Senior Manager acts as the technical anchor across the AI solutions lifecycle &mdash; from use case ideation and value articulation to architecture design, proposal development, and implementation handover. This role collaborates closely with AI solution architects, sales, and delivery functions to ensure every AI solution is market-relevant, commercially viable, and operationally sustainable.
With a strong focus on revenue generation, commercial impact, and use case monetization, the Senior Manager is expected to identify and shape high-potential AI opportunities that solve real customer problems while creating recurring value streams for Ooredoo. The role requires deep AI domain expertise, strong business acumen, and the ability to align technical possibilities with client-specific objectives. For more details, please click here.
About You: 
Technical Expertise:<ul><li>
Minimum 10 years' of experience with at least 7 years in technical pre-sales, AI consulting, or solution engineering.</li><li>
Proven experience in developing and monetizing AI use cases within a B2B or government context.</li><li>
Strong familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch), cloud platforms (Azure, AWS, GCP), and MLOps tools.</li></ul>
Professional Experience:<ul><li>
Experience with public sector and regulated environments is highly desirable.</li><li>
Familiarity with Qatari and regional ICT compliance standards (e.g., CRA, Q-CERT).</li></ul>
Excellent Analytical and Problem-Solving Skills:<ul><li>
Ability to identify the customer requirements and convert them into a new potential AI use case or identify an existing use case, thereby helping Customer to build the AI solution</li><li>
Strong Communication and Interpersonal Skills</li><li>
Ability to collaborate effectively with various Customers and internal stakeholders and communicate complex Solutions and AI use cases clearly</li></ul></div>

Senior Manager Enterprise AI Solutions

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit: 
Finance plays a critical role in the day-to-day operations and more importantly the strategic management and growth of the Ooredoo group, it oversees day to day operations within Qatar, and supports all M&amp;A activities at Group level, undertaking or overseeing all financial due diligence etc. In the process in order to ensure the groups growth plans are managed from a financial perspective and group profit targets are achieved within an acceptable level of risk. This department is responsible for minimizing losses owing to fraudulent abuse or attack on Ooredoo's revenue stream and limits exposure through detection, prevention and analysis of threats against Ooredoo's products &amp; services.
About the Role: 
This role is responsible for supporting the detection and analysis of threats to minimize exposure and minimize losses owing to fraudulent abuse or attack on Ooredoo's revenue stream. For more details, please click here.
About You:<ul><li> 
5 years' experience in a similar role.</li><li>
Experience in Anti-Money Laundering and Compliance functions within a telecommunications company.</li></ul></div>

Senior Analyst Fraud Management

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit: 
Ooredoo's Business BU is a critical part of the company's first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The Product Hub focuses on productizing enterprise grade services for the B2B sector at Ooredoo Qatar covering core connectivity and ICT domains. It works closely with the Business Solutions unit specializing in delivering customized solutions, using products and services from the hub as foundational elements while forming direct partnerships for unique service integration and delivery. The B2B sector covers government, large enterprises as well as small to medium businesses.
About the Role: 
The Data &amp; AI Product Manager role is part of Product Portfolio Management department, leads the planning, development, and management of Cloud &amp; AI products. As one of the emerging domains expected to play a major role in the Qatari market in line with international trends, the role is responsible for qualifying the market opportunities, defining the business engagement model e.g. as a service built with partners, identifying the right partners along the value chain, and the assets that OQ needs to invest in to lock-in a unique position in the value chain.
The Product Manager works on integrating Cloud based AI and Data analytics into the B2B product offerings to improve their relevance and competitiveness as well as being the knowledge multiplier and authority for other product managers and within the B2B area. The role involves collaborating with other product managers to build the roadmap and collaboration model for AI &amp; Data domain. As is typical at OQ, the Product Manager commits to product development milestones and revenue goals while leading the conceptualization, design, and implementation of Data and AI-powered solutions with technology teams, other product domains like cloud, and the partnering team. The aim is to realize solutions based on common tech stacks and assets. Additionally, the Product Manager employs agile and rapid prototyping techniques to deliver faster results with lower investment for OQ B2B.For more details, please click here.
About You:<ul><li> 
10 years' experience in a similar role.
</li><li>Proven expertise in Product Management with a focus on Data analytics, AI enabled Cloud propositions, and AI technologies.
</li><li>Experience in the telco B2B sector, market dynamics, and customer needs and proficiency in cloud technology, data analytics and AI tools and platforms are essential.</li></ul></div>

Manager Data & AI Product

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Role: 
The Manager - AI Solutions Onboarding is a customer-facing role responsible for implementing, configuring, and supporting the onboarding of enterprise and government clients onto Ooredoo's GPU-as-a-Service platform. The role ensures seamless activation of GPU environments by handling system configuration, integration with customer workloads, and providing post-onboarding technical assistance.
This role requires hands-on experience with GPU infrastructure, container orchestration, cloud and hybrid deployment models, and customer training/support, working closely with solution architects, delivery teams, and account managers to ensure a smooth onboarding experience and early customer success.
This role sits within the Professional services team and directly contributes to project acquisition and delivery. The Manager leads the technical realization of AI solutions, ensuring architectural consistency, operational scalability, and compliance with local regulatory standards. The role collaborates closely with presales, delivery, and vendor teams to ensure successful execution of complex AI and infrastructure projects. For more details, please click here.
About You: 
Technical Expertise:<ul><li>
Minimum 10 years' work experience</li><li>
7+ years in infrastructure deployment, DevOps, or technical onboarding roles.</li><li>
Hands-on experience with GPU compute environments (NVIDIA DGX, cloud GPU VMs, etc.).</li><li>
Familiarity with containerization (Docker/Kubernetes) and AI/ML frameworks.</li><li>
Strong understanding of networking, storage, and cloud services as related to AI workloads.</li><li>
Customer support and troubleshooting experience in technical delivery settings.</li><li>
Ability to communicate technical concepts clearly to non-technical stakeholders.</li></ul>
Professional Experience:<ul><li>
Familiarity with Qatari and regional ICT compliance standards (e.g., CRA, Q-CERT).</li><li>
Excellent Analytical and Problem-Solving Skills:</li><li>
Ability to identify the customer requirements and convert them into a new potential AI use case or identify an existing use case, thereby helping Customer to build the AI solution</li></ul>
Strong Communication and Interpersonal Skills:<ul><li>
Ability to collaborate effectively with various Customers and internal stakeholders and communicate complex Solutions and AI use cases clearly</li></ul>
Minimum Qualifications:<ul><li> 
Bachelor's degree in Computer Science, IT Infrastructure, or related field.</li><li>
Certifications in Kubernetes, NVIDIA (DLI), or cloud platforms (Azure, AWS) are preferred..</li></ul></div>

Manager AI Solutions Onboarding

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit: 
Ooredoo's Business BU is a critical part of the company's first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. modes: responding to specific partnership requests from other departments and proactively scouting partners based on industry trends and market opportunities.
The Professional Services department is a key pillar in the newly created Business solution division focused on providing solutions to Customers across Networks, Security and Hybrid cloud including the AI Solutions and GPUs. The professional services team is the overall lead in acquisition and delivery of projects.
About the Role: 
This is a role for Customer Success Manager in Ooredoo Sovereign AI Cloud
The role is focused on helping Ooredoo AI customers maximize the value they get from cloud-based AI solutions. The customer Success Manager (CSM) acts as a trusted advisor, guiding clients through implementation, adoption, and ongoing success with Ooredoo AI-driven cloud services. This role involves understanding client needs, developing success plans, monitoring usage, and providing support to ensure clients achieve their business goals.
This role involves working with clients to understand their business goals and how Ooredoo AI cloud solutions can help them transform and achieve those goals. This role involves tracking how clients are using the AI cloud services, identifying areas of success and areas where clients may need additional support or guidance. This role also involves offering Proactive Support to Customers. For more details, please click here.
About You: 
Technical Expertise:<ul><li>
Minimum 10 years' work experience</li><li>
Have 8+ years of experience in a customer success (or similar) role, preferably working with a technical enterprise product.</li><li>
Have 5+ years managing relationships with large, global, and complex organizations.</li><li>
Experience working with large IT organizations/ Companies and managing success programs as the key advisor to customer organizations.</li><li>
Highly skilled at building deep and broad relationships across a complex, matrixed organization.</li><li>
Have experience being a thought leader with your customer base.</li><li>
Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders.</li><li>
Expertly communicate technical concepts to customers and internal stakeholders</li><li>
Can proactively identify pain points in the product and with our customers.</li><li>
Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.</li><li>
Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.</li><li>
Are personally committed to fostering the safe and ethical evolution of AI.</li><li>
Experience working in or with telecom, government, or regulated industries.</li></ul>
Excellent Analytical and Problem-Solving Skills:<ul><li>
Ability to identify the customer issues and work with the internal teams to ensure the success of the Solution.</li></ul>
Strong Communication and Interpersonal Skills :<ul><li>
Ability to collaborate effectively with various Customers and internal stakeholders and communicate issues clearly.</li></ul></div>

Customer Success Manager Sovereign AI Cloud

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit: 
The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it's responsible for the management of all Ooredoo networks, technology infrastructure/ platforms and processes to achieve fast time-to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial performance of Ooredoo. The Active division is responsible for the plan, technical design, implementation, and O&amp;M including new/change requests for RAN, Fixed Access, IP Network, Transmission, Tetra, Core Networks, VAS, Submarine Cables etc
About the Role: 
This role is responsible to define, develop and maintain the full Portfolio of IP Networks, VAS and IoT Services offered by OQ and ensure they meet the needs of our differing customer segments. Requires strategic engagement with B2B, B2C and Internal Teams, helping to decide roadmaps based on best in class technology options. Accountable for operation and maintenance to ensure best in class service availability and performance. For more details, please click here.
About You:<ul><li> 
12 years' experience in a similar role.</li><li>
Experience managing large IP Networks ICT background with a proven track record Experience managing 24x7 Technical support Team.</li><li>
Strong leadership qualities with exceptional verbal and written communication skills and interpersonal capabilities.</li><li>
Substantial knowledge of industry trends, innovators, key vendors and decision makers.
</li><li>Strong business acumen and a definite strategic thinker who can demonstrate high level of commercial and emotional intelligence.</li><li>
Proven high-level influencing and leadership skills able to develop and motivate colleagues remotely in virtual teams.</li></ul></div>

Assistant Director IP Network, VAS & IoT O&M

<div>The Company 
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.<div><div>
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success</div></div>
The Role 
Execute the activities/processes for Finance B2B sales verification for existing and new companies
Key Accountabilities &amp; Responsibilities<ul><li> 
B2B verification: Verification of all documents from finance for all New B2B companies for OK</li><li>
Ensuring that all companies onboarded are genuine and credit worthy,</li><li>
Identifying risks with new companies and accordingly providing decision of accepting/rejecting to B2B</li><li>
Ensuring all TTs raised for verification is closed as per SLAs and no delays happens</li><li>
Ensuring that B2B KYC is followed for documentation for CPR and EPR.</li><li>
Checking any repeated irregular fraudulent pattern in KAM or customer behaviour for obtaining OK good and services</li><li>
Ensuring credit given to new and existing companies is as per their credit worthiness and payment behaviour. This involves checking financial performance, history, capital, market standing etc. of the companies</li><li>
Risk Identification and Assessment: Identify high-risk areas and Implement data mining and analytics techniques to uncover patterns and anomalies.</li><li>
Behavioural Analytics: Monitor user behaviour and identify deviations from normal patterns. Use machine learning algorithms to detect unusual activity and potential fraud.</li><li>
Monitor the implementation of all B2B KYC rules in CRM and other systems</li><li>
Understanding roles &amp; privileges for B2B sales users, and monitoring the users with the privileges by identifying loopholes and misuse of the rights in various technical systems</li><li>
Checking the KYC exceptions and related approvals</li><li>
Monitoring activations/modifications/devices in system and ensuring they are approved as per policy</li><li>
Be aware of latest technology related to B2B systems and apps and monitor for any leakages</li><li>
Training to employees on fraud prevention and detection.</li><li>
Raise awareness about fraud risks and best practices</li><li>
Create internal awareness campaigns</li><li>
Identify and prepare control reports risks and process failures.</li><li>
Regular and timely escalation of fraud / process gaps.</li><li>
Provide periodic performance reports on verifications, risk identification, fraud awareness etc.</li><li>
Identify and undertake investigation into discrepancies or shortages of information / data and either take action or report issues to management</li><li>
Proactively take responsibility for self improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>
Coordinate with other functional managers in finance to develop and benchmark KPI and best practises across the industry. Other duties as directed by supervisor or other superiors.</li></ul>
Qualifications 
Bachelor's degree in accounting / related specialization with appropriate registration from a recognised professional institute</div>

Executive, B2B verification - Phono

Join Ooredoo Group of Companies and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.