Urwah Admin

Ooredoo Group of Companies

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit: 
Ooredoo's Business BU is a critical part of the company's first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. modes: responding to specific partnership requests from other departments (e.g., Product Hub, Professional Services) and proactively scouting partners based on industry trends and market opportunities. The Managed Services department is an integral revenue growth area to the newly created business solution division focused initially on providing services in the established managed connectivity and security areas and mandated with overall growth in revenue and in further new domains such as cloud. Whereas the professional services team is the overall lead in acquisition and delivery of projects, the managed services team is focused on offering and maintaining managed services as on-going customer services (recurring revenues). OQ is sending a strong signal to the enterprise market by giving focus to the managed services domain as a means to enhance customer value and engagement continuously with the OQ quality of service, and for that, the Managed services team is responsible for building and delivering that quality.
About the Role: 
This role is responsible for the design, deployment, and ongoing delivery of both customized managed connectivity solutions. This role focuses on providing end-to-end managed services for enterprise clients, ensuring seamless and secure network connectivity, including WAN, LAN, VPN, SD-WAN, Satellite, IoT,5G ,Edge computing, Wireless network, video surveillance ,cloud networking. and other network solutions tailored to specific client needs. This role also collaborates with the product team to promote and expand the adoption of standard managed connectivity services, increasing Ooredoo's market presence and ensuring solutions evolve to meet customer demands. This techno-commercial role requires a balanced approach, blending technical expertise in designing bespoke solutions with a commercial mindset to align off-the shelf products with business objectives. Role will need to bring onboard analytical skills in defining customers pain point and be able to convert to managed service offering utilizing Ooredoo's assets. For more details, please click here.
About You:<ul><li> 
8 years' experience in a similar role.</li><li>
Expertise in Managed Connectivity Services architecture is a must, consulting, or pre-sales within a telecommunications provider, managed services
company or network technology vendor.</li><li>
Experience in scaling business and driving growth in the Qatari market is highly desirable.</li><li>
Additionally, a strong working knowledge of the latest developments in network infrastructure, including cloud connectivity, 5G networks, Video surveillance, IOT, SD-WAN, and network security, as well as familiarity with compliance and regulatory requirements, is a significant advantage.</li></ul></div>

Specialist Solutions - Сonnectivity

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose 
Carry out complex different assignments of the Financial &amp; Operational audits, investigations, forensics and advisory activities for Ooredoo-Kuwait and its subsidiaries (FASTtelco and Phono) operations and ensuring the work is carried out with professional care and in accordance with the appropriate standards. These different activities involve leading or conducting performance, operational, financial, compliance audit and consulting services for management and staff. In addition, the role provides significant input to the preparation of annual internal Audit Plan and contributes significantly in the follow-up audit with management.
Key Accountabilties &amp; Responsiblities<ul><li> 
Support in identification and evaluation of audit risk areas in Ooredoo Kuwait and its subsidiaries viz. FASTtelco and Phono through a risk-based audit methodology and assist in the preparation of the annual audit plans based on the identified risks and in consultation with the Management, Regulatory and Compliance requirements, and External Audit.</li><li>
Prepare/develop the risk assessment and audit programs with appropriate testing mechanisms, execute the audit program, recognize control weaknesses, assess the materiality of these weaknesses, and relate them back to the scope and objectives of the audit.</li><li>
Update the audit and risk universe on a regular basis and report the results to the Director Financial and Operational (F&amp;A) audit.</li><li>
Support in planning the resources and requirements for the different audit assignments and special assignments.</li><li>
Perform / Manage financial and operational audits and review the work performed to ensure the adequacy of audit scope, the adequacy of testing performed, and the accuracy of conclusions reached.</li><li>
Oversee and manage the work of the audit staff in conducting interviews, reviewing documents, developing and administering audit surveys, composing summary memos, and preparing working papers or audit operations.</li><li>
Conduct or lead interviews, review of documents, development and administration of audit surveys, composing summary memos, and preparation of working papers.</li><li>
Monitor the audit assignments progress and escalate any showstoppers to the Director F&amp;A audit.</li><li>
Ensure the contents of Internal Audit manual are followed and adhered to, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting technical processes and procedures.</li><li>
Follow up the implementation of audit recommendations in a timely manner.</li><li>
Interact with staff, section heads, department directors and managers and when necessary, with top management in order to obtain and/or communicate relevant information to achieve the objective/s of the Financial &amp; Operational Audit.</li><li>
Maintain all organisational and professional ethical standards and ensure all internal audit activities that are carried out or supervised are in compliance with The IIA's International Standards for the Professional Practice of Internal Auditing (Standards), IIA Code of Ethics.</li><li>
Support the quality assurance and improvement program (QAIP).
</li><li>Lead/ Support in consulting engagements related to financial and operational aspects of Ooredoo and its subsidiaries (Phono and FT) if asked to do so by superiors.</li></ul><ul><li>
Communicate or assist in communicating the results of consulting projects via written reports and oral presentations on a timely basis to the Director F&amp;A audit.</li><li>
Review the policies and procedures of the company (OK, FT and Phono) for submission to Director F&amp;A audit and CAE.</li><li>
Conduct or lead the Internal Audit team in performing any fraud investigations or any special audit assignments as instructed by superiors.</li></ul><ul><li>
Communicate the results, finding and recommendations of special assignment/investigation via written reports and oral presentations on a timely basis to the Director, Financial &amp; Operational audit.</li><li>
Manage the work of direct reports to ensure they meet their objectives, are kept motivated and perform in accordance with their job description.</li><li>
Lead and support in coaching the IA staff, review their work, improve their capabilities.</li><li>
Conduct regular on the job training to ensure that direct reports have the necessary skills to undertake new or existing responsibilities.</li><li>
Delegate responsibility to direct reports, in accordance with their role and ability, to ensure they are developed and maximise their potential.</li><li>
Support the Director F&amp;A audit in monitoring the workload and resources management to effectively handle the different assignments in the Financial &amp; Operational areas.</li><li>
Pursue professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers.</li><li>
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>
Develop and maintain productive team-oriented management and staff relationships through individual coaching and meetings.</li><li>
Ensure continuous professional development to enhance knowledge, skills and competencies.</li><li>
Brainstorm and create solutions based on discussions and analysis within the team.</li></ul><ul><li>
Improve the awareness of all the company's management levels and staff with the Internal Audit's mission, objectives, duties and responsibilities.</li><li>
Other duties as directed by the Director F&amp;A audit and CAE.</li></ul>
Qualifications<ul><li> 
Bachelor degree or any field related to auditing (finance, accounting or IT).</li><li>
Certification in at least one area (e.g. CIA, CA, ACCA, CFE, and CPA) is preferred.</li><li>
Commencement of post graduate study in business administration, public administration, or a related field, or a second professional certification in a related area such as fraud auditing or accounting, is an advantage.</li></ul></div>

Manager, Financial and Operational Audit

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit: 
The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it's responsible for the management of all Ooredoo networks, technology infrastructure/ platforms and processes to achieve fast time-to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial performance of Ooredoo. The Active division is responsible for the plan, technical design, implementation, and O&amp;M including new/change requests for RAN, Fixed Access, IP Network, Transmission, Tetra, Core Networks, VAS, Submarine Cables etc.
About the Role: 
This role is responsible for maintaining the availability and performance of Mobile and Fixed Core with focus on SDM (Subscriber Database Management) platforms. For more details, please click here.
About You:<ul><li> 
5 years' experience in a similar role.</li><li>
Experience managing 24x7 Technical support.</li><li>
Subject matter expertise in Nokia SDM platforms.</li></ul></div>

Engineer

<div>Department Overview 
Responsible for the full P&amp;L of the Business and Wholesale unit, covering both traditional connectivity services and the growth of complex ICT and wholesale solutions.
Key Accountabilities 
Wholesale Business Strategic planning &amp; development<ul><li>
Formulate OO's strategic plans for the Wholesale &amp; B2B business taking into account Shareholder's expectations and Exco guidelines, opportunities/threats deriving from the external environment and the Company Weaknesses/Strengths.</li><li>
Develop the business strategy and the overall business plan of B2B across connectivity and ICT services and develop the strategy in alignment with the overall Ooredoo strategy and vision.</li><li>
Evaluate the directorate health and capabilities required to deliver the Wholesale Business Strategy.</li><li>
Build a strategic roadmap of new business opportunities that maximizes Company's returns by considering market attractiveness (Size, profitability, competition, &hellip;) and the difficulty to implement (resources, capabilities, complexity).</li><li>
Develop top-down targets, profitability level and resources required and align it with the overall strategy.</li><li>
Formulate a rolling 4 years' plan, which will enable OO to anticipate and react to changes in the market place, Oversight and consistency check of financial plan development.</li><li>
Develop an overall AOP plan identifying key projects to be implemented during the year and ensure resources allocation pulling together the individual AOP's from the different areas, reviewing and challenging those in order to complete a comprehensive aligned plan. Review and challenge AOP of each area.</li><li>
Coordinate with OG on all Strategic Initiatives to ensure proper alignment of plans and programs with the group level plans and overall targets.</li><li>
Contribute to creating and communicating the Annual Operating Plan, Strategic and Corporate Roadmaps for the organization.</li><li>
Review that products are developed considering customer support and long term customer satisfaction with the approval of the Operations &amp; Services unit.</li></ul>
Strategy and Business Analysis<ul><li>
Supervise the commercial strategy and execution, getting involved in the approval of value propositions, the development of megabids and the management of strategic accounts.</li><li>
Oversee the operations and services required along the customer journey after products and solutions are sold, including both service delivery and assurance.</li><li>
Oversee the identification, recruitment and management of strategic partners, taking an active role in building high level relationships and ensuring that partnerships are aligned with the customer needs identified in the Commercial unit.</li><li>
Provide Strategic perspective for the Wholesale business to the Management, related to market development and OO strategic position.</li><li>
Undertake periodic strategic analysis of the Wholesale business and ensure appropriate action is taken to enhance the business.</li><li>
Develop and implement a process to track long term &quot;early warning signals&quot; for emerging opportunities and/ or threats.</li><li>
Lead competitive Intelligence &amp; analytics, benchmarking and market performance monitoring.</li><li>
Support the identification process for medium-to-long term / themes for potential partnerships or investments.</li><li>
Undertake the Business Case analysis for Strategic projects / pricing / promotions.</li><li>
Lead opportunity assessment of new business opportunities and support new businesses set-up comprising but not limited to evaluation of Market potential, strategic options and entry strategy, how to execute, financial and KPIs, risks and mitigation for the Wholesale Business.</li></ul>
Cross Functional Working<ul><li>
Work with the CTIO to drive technology, business products, service and customer experience developments and CAPEX investment priorities</li><li>
Ensure that the centralized functions inside the B2C organisation deliver support to B2B according to agreed targets and negotiate those targets with the CCO</li></ul>
Leadership<ul><li>
Provides Leadership, day-to-day direction and works with Department Heads to ensure the team members achieve highest levels of performance in order to deliver personal and departmental targets.</li><li>
Delegate effectively to the team in order that they develop their skills and knowledge.</li><li>
Establish an overall plan to develop the team capabilities and skills by providing them with project assignments, knowledge transfer, formal and on-the-job training.</li><li>
Leads, manages, coaches the team, appraise accurately on a frequent basis the team member's performance against their agreed performance contracts and support their delivery.</li><li>
Manages the allocation of resources within the department to effectively deliver the AOP and the department KPI's.</li><li>
Management of the department budget / costs.</li></ul>
Key Requirements<ul><li> 
Min 20 years of work experience with at least 5 years in a similar role with significant Telecom exposure</li><li>
Experience in managing P&amp;L with revenue responsibility &gt; USD 500m</li><li>
Experience of dealing with B2B across multiple industries</li><li>
Strong leadership and change management skills</li><li>
A strong grasp of the technical aspects of the telecom industry</li><li>
Previous roles with strategy, execution &amp; transformation responsibility</li><li>
C-Level experience and dealing with Board and sub-committee matters</li><li>
Managerial experience with teams of similar size and scope</li><li>
Solid understanding of telecom industry trends</li><li>
High-level understanding of business models, trend analysis.</li><li>
Sound knowledge of finance management, risk analysis.</li><li>
Sound knowledge of regulatory issues (macro level)</li><li>
MS Office Proficiency</li><li>
Fluent in written and spoken English - Arabic a plus</li></ul></div>

Chief Business & Wholesale Officer

<div>About Us: 
Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!
About the Business Unit: 
Ooredoo's Business BU is a critical part of the company's first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. modes: responding to specific partnership requests from other departments (e.g., Product Hub, Professional Services)and proactively scouting partners based on industry trends and market opportunities. The Managed Services department is an integral revenue growth area to the newly created business solution division focused initially on providing services in the established managed connectivity and security areas and mandated with overall growth in revenue and in further new domains such as cloud. Whereas the professional services team is the overall lead in acquisition and delivery of projects, the managed services team is focused on offering and maintaining managed services as on-going customer services (recurring revenues). OQ is sending a strong signal to the enterprise market by giving focus to the managed services domain as a means to enhance customer value and engagement continuously with the OQ quality of service, and for that, the Managed services team is responsible for building and delivering that quality.
About the Role: 
This role is responsible for developing, managing, and enhancing Ooredoo's Managed Security Services portfolio to meet market demand and business objectives. The role collaborates closely with account managers, technology teams, product development, and strategic partners/vendors to design, position, and deliver innovative cybersecurity services that drive growth and customer satisfaction. For more details, please click here.
About You:<ul><li> 
10 years' experience in a similar role.</li><li>
Led the end-to-end lifecycle of Managed Security Services (MSSP) offerings from concept, design, and pricing to launch and continuous improvement</li><li>
Worked closely with account managers and presales teams to identify customer needs, build value propositions, and support complex deal closures.</li><li>
Collaborated with technology and product development teams to ensure service quality, scalability, and alignment with evolving cybersecurity trends.</li><li>
Managed strategic relationships with global and regional vendors/partners to enhance Ooredoo's MSSP capabilities and competitive advantage.</li><li>
Delivered measurable business outcomes by driving revenue growth, customer satisfaction, and operational excellence across the MSSP portfolio.</li><li>
Experience as Product Manager within an MSSP organization for Managed SOC Services that is coupled with a solid background as a technical solution architect/presales engineer for Managed Cyber Security Services.</li><li>
Solid experience with business case development, driving pricing and commercials, and negotiating contractual terms for Managed Security Services including experience in solution pricing models</li><li>
Ability to work cross-functionally with sales, operations, and project management teams to ensure the successful delivery and satisfactory service performance for Managed SOC customers</li><li>
Ability to support sales teams with customer presentations, RFP responses, and competitive differentiators.</li></ul></div>

Senior Specialist Solutions - Security