Urwah Admin

OpenText

AI-First. Future-Driven. Human-Centered.
 At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
 
OpenText
 OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information to gain better business insight, capitalize on opportunities to positively impact the business, improve process velocity, reduce risks related to information governance, and protect sensitive information and intellectual property from internal leaks and external threats. With growing volumes and a host of formats to manage and leverage, organizations need to bring structure to the unstructured. By doing so, they will be unleashing the power of information to drive faster decision making, improved agility, strong security policies, and an increased ability to both exploit the opportunities and control the risks of enterprise information.
 YOUR IMPACT
 Quality Assurance Engineer is responsible to work on complex enterprise applications. This role is an individual contributor role and require hands on experience in Manual/Automated testing. Person should be able to manage all end to end testing activities. He/She should be able to write test plans/strategy and should be able to execute it. He/She should be able to write automation framework from scratch and should be able to write test scripts.
 
What The Role Offers
 
<ul>
<li>Develop comprehensive test strategies for functional, performance, and security testing.</li>
<li>Collaborate with cross-functional teams (Development, QA) to create, implement, and maintain test plans, test cases, and test environments.</li>
<li>Coordinate defect validation with the test team and assist the development team in reproducing and fixing defects.</li>
<li>Create and maintain test environments and associated test data for consistent and reliable test executions.</li>
<li>Drive the adoption and implementation of test automation frameworks, particularly for UI (Selenium, etc ) and API (Postman/SOAPUI) testing.</li>
<li>Implement security testing strategies, including vulnerability assessments and penetration testing, ensuring that applications are robust and secure.</li>
<li>Evaluate product readiness for customer availability and provide initial signoff for production releases.</li>
<li>Provide post-implementation support for all deliverables, ensuring that any issues are addressed promptly.</li>
</ul>
What You Need To Succeed
 <ul>
<li>Bachelor’s degree in Computer Science or related field with 3+ years of enterprise product testing experience</li>
<li>Hands on experience in Manual/Automated testing</li>
<li>Excellent understanding of automated frameworks& techniques</li>
<li>Excellent in development and execution of test scripts</li>
<li>Excellent understanding of Rest/Soap api testing</li>
<li>Good knowledge of accessing and configuring Databases</li>
<li>Great communication skills</li>
<li>Experience with automated tools like selenium/QTP</li>
<li>Experience with BDD tools like Cucumber/JBehave</li>
<li>Knowledge of web servers like IIS/Tomcat would be plus</li>
<li>Working knowledge in Agile/Scrum environment</li>
<li>Knowledge on performance& security testing</li>
</ul>
Required skills/experience: 
<ul>
<li>Hands on experience in Manual/Automated testing</li>
<li>Development and execution of test scripts</li>
<li>Documenting test results and test reports</li>
<li>Understanding of web servers especially IIS/tomcat</li>
<li>Automated regression testing</li>
<li>An understanding of accessing and configuring SQL Server and Oracle Databases is plus</li>
<li>Creating and deploying VMWare virtual machines</li>
</ul>
Desirable skills: 
<ul>
<li>Knowledge on automation tools like selenium/QTP would be plus</li>
<li>Core Java knowledge would be an advantage</li>
<li>Java-based web technologies understanding and configuration (e.g. tomcat, WebLogic, Apache)</li>
<li>Knowledge of JavaScript and VBScript would be plus</li>
<li>Automated Regression Testing</li>
<li>Accessibility / Section 508</li>
<li>Knowledge on performance& security testing would be plus</li>
<li>Working knowledge in Agile/Scrum environment would be plus</li>
<li>Content management domain experience would be plus</li>
<li>Experience with OpenText products would be a plus</li>
</ul>
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
 If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Quality Assurance Engineer

AI-First. Future-Driven. Human-Centered.
 At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
 
Your Impact: 
We’re looking for an enthusiastic, customer centric team player that thrives on providing the best possible experience for our clients. You’ll need excellent communication and organisational skills along with the ability to manage complex internal relationships while maintaining a calm, positive and supportive attitude.
 Opentext is one of the world’s leading cloud software companies – and as such you should be comfortable navigating the more technical aspects of what we do; while specific expertise is not required, a level of comfort with ITIL and LOVE (Land Operate Value Expand) processes is needed. Your role will involve working with all parts of the organisation from account management to engineering and support, so strong emotional intelligence, an open attitude to learning and people skills are a must.
 
What the role offers: 
<ul>
<li>Lead a team of CSMs across multiple geographies or portfolios.</li>
<li>Ensure service delivery, issue resolution and customer satisfaction.</li>
<li>Drive success plans, framework adoption, and internal collaboration.</li>
<li>Track overages, forecast risk, and guide new process implementation.</li>
<li>Escalation and problem management accountability for strategic accounts.</li>
<li>Total Customer Ownership for the portfolio of customers being aligned</li>
<li>Lead and work with Cross functional teams</li>
<li>Contributes to development of functional and business objectives</li>
<li>On-board net-new hybrid (on-prem and cloud) based customers</li>
<li>Enable customer sponsors in a consultative and best-practice share approach</li>
<li>Develop customer success plans that include appropriate milestones, tasks and regular customer interactions with associated updates, based on the customer success engagement methodology and best-practices</li>
<li>Own customer profiles and management of data from disparate systems; ensuring that all internal stakeholders have a single source of truth for the health and status of each customer</li>
<li>Coordinate cross-functional communication and processes to help guide customers through their journey</li>
<li>Create comprehensive analytics and dashboards that reflect a 360°view of the customer</li>
<li>Prepare and deliver reports for QBR/EBR customer reviews</li>
<li>Participate in BU initiatives and drive outcomes</li>
<li>Deliver updates and communications to internal& executives sponsors</li>
<li>Build rapport and relationships with customers; ultimately achieving a trusted advisor relationship to be their voice within the OpenText walls</li>
<li>Contribute to the continuous improvement and iteration of best-practices, process and templates of the Customer Success Manager role</li>
<li>Establishing and maintain relation with internal delivery teams</li>
<li>Drive Efficiency for Customer Success aligning with organizational processes</li>
</ul>
What you need to succeed: 
<ul>
<li>Bachelor’s degree required (MBA or equivalent leadership experience added advantage)</li>
<li>ITIL, PMP, or CSM platform certifications are a strong plus.</li>
<li>10+ years’ experience in customer success/delivery leadership</li>
<li>Proven project management skills with demonstrated experience in a consulting environment</li>
<li>Conversant in cloud technology and data center deployment. ITIL certification preferred.</li>
<li>Experience with formal project management techniques (i.e. Formal status reporting and client communication, budget/scope management and change controls</li>
<li>Demonstrable experience in developing and rolling out customer satisfaction improvement programs</li>
<li>Significant experience of leading and managing teams (including matrix management) with in an offshore environment</li>
</ul>
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
 If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Lead Cloud Service Manager

AI-First. Future-Driven. Human-Centered.
 At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
 
Your Impact
 We are seeking a highly driven Enterprise B2B Sales Executive with in-depth expertise in digitising and optimising supply chains for large-scale organisations. This role involves engaging C-level executives and key decision-makers to identify inefficiencies, present tailored digital transformation solutions, and drive strategic adoption of advanced supply chain technologies.
 
What the Role Offers: 
This role will have the opportunity to extend its knowledge to drive the sale of our IoT solutions throughout customer organisations. You will continue to expand your knowledge of the market space, competitors, and related industries, while also gaining an understanding of the industry drivers and trends that impact customers and drive their business and buying decisions. This will assist you in your ultimate deliverable, which is building new revenue streams through the expansion and growth of the business relationships with current and new clients. Our solution provides the ability to provide real-time access to data at all stops in the global supply chain. Our IoT-enabled supply chain delivers improved monitoring of shipments as they move through the supply chain, avoids supply chain disruptions and associated indirect costs, and enables companies to manage supply chain performance and react in real-time. No one can offer this solution at scale like Opentext.
 You will be given focused accounts and a territory and will interact with those organisations to learn about their challenges and develop creative solutions with our product portfolio. This is accomplished by reviewing complex customer requirements and the feasibility of improvements to the top supply chain providers in the world. We want to leverage your successful and proven track in selling technology with a vision that makes a material impact at senior executive levels across the organisation, supply chain, technology and sales.
 Working together, we will make sure you are well-versed in developing and supporting the relationship between OpenText and your customers at multiple organisational levels and possess the ability to gather information on customer business processes, critical success factors, and competitive standing to deliver value-added business solutions.
 
What You Need to Succeed
 The ideal candidate has a proven track record in selling complex SaaS or technology platforms to enterprise clients, exceptional consultative selling skills, and the ability to navigate long sales cycles. Success in this position requires strong business acumen, industry knowledge, and the ability to translate technical capabilities into measurable business outcomes that enhance efficiency, transparency, and profitability.
 
<ul>
<li>You come to us with a proven track record of success and over quota attainment selling B2B and or IoT solutions. You have sold in and have deep market and competitor knowledge of IoT solutions and how it is applied across at least one of the following verticals: Transportation, Logistics, Manufacturing, Automotive and Retail.</li>
<li>You are a proven C-Level account developer, building business cases and strategic account plans within existing accounts in the Fortune 500 and Supply Chain Top 50.</li>
<li>Keys to your success are learning the different internal resources available to you and proactively developing those relationships. Creativity is a must, as is your ability to build relationships with the key decision makers and influencers. You have to build a sales plan that you can architect, communicate, and execute.This is an opportunity to contribute to the top line of a multi-billion-dollar company that is strategically investing in the B2B and or IoT space. Our portfolio enables you to go into any organisation and have a value-add conversation at the Executive level.</li>
</ul>
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
 If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Sr. Account Executive

OPENTEXT - THE INFORMATION COMPANY
 Together, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.
 
AI-First. Future-Driven. Human-Centered.
 At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
 
Your impact
 At OpenText Security (formerly Guidance Software), you’ll help organizations turn chaos into clarity by safeguarding their most valuable information. Our mission-critical solutions are trusted across 35M+ endpoints, 75 of the Fortune 100, and hundreds of global agencies. In this role, you will be at the forefront of launching our brand-new Digital Evidence Management platform in the Middle East, enabling enterprises and public sector organizations to proactively secure, manage, and act on digital evidence.
 What the role offers
 A chance to lead sales for a pioneering security platform across the Middle East.Work closely with C-level executives, law enforcement, and enterprise clients to solve complex security challenges.Be part of a global team of entrepreneurial sales leaders, supported by presales, partners, and solution experts.Shape the go-to-market strategy in a high-growth, high-impact solution space.
 What you need to succeed
 
<ul>
<li>Proven results orientation – ownership, urgency, and accountability in consistently exceeding sales goals.</li>
<li>Energy& work ethic – intellectually curious, innovative, and able to earn trust through authenticity and integrity.</li>
<li>Pipeline mastery – skilled in opportunity creation, progression, and closure, ensuring full coverage and predictable results.</li>
<li>Value-based selling – ability to articulate customer-centric outcomes and position unique value propositions.</li>
<li>Strategic planning – structured, methodical approach to annual sales planning and execution.</li>
<li>Team orchestration – proven ability to collaborate with internal teams and partners to expand reach and deliver success.</li>
<li>Languages – Fluent Arabic and English (mandatory for success in this role).</li>
</ul>
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
 If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Senior Account Executive, Digital Forensics

<div>
 
 Opentext - The Information Company
 
 
 
 OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
 
 
 
 AI-First. Future-Driven. Human-Centered.
 
 
 
 At OpenText, AI is at the heart of everything we do&mdash;powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
 
 
 
 Who We Are
 
 
 
 OpenText Information Management (IM) technologies and business solutions allow organizations to take full advantage of enterprise information to gain better business insight, capitalize on opportunities to positively impact the business, improve process velocity, reduce risks related to information governance, and protect sensitive information and intellectual property from internal leaks and external threats. With growing volumes and a host of formats to manage and leverage, organizations need to bring structure to the unstructured. By doing so, they will be unleashing the power of information to drive faster decision making, improved agility, strong security policies, and an increased ability to both exploit the opportunities and control the risks of enterprise information.
 
 
 
 The Opportunity
 
 
 
 As a Software Engineer, your mission will be to use cutting edge technology to build and automate highly efficient, flexible, and fault-tolerant cloud applications/solutions. You should be a highly motivated and talented engineer with a strong desire to learn and grow your skills in performing design, systems analysis, research, maintenance, troubleshooting, and other programming activities. You will also play a key role in the development of work teams.
 
 
 
 You Are Good At
 
 
 
 <ul>
 <li>
 Detailed technical design of software components
 </li>
 <li>
 Produce high quality code according to design specifications
 </li>
 <li>
 Utilize analytical skills to troubleshoot and fix code defects
 </li>
 <li>
 Creative solutions or alternatives balancing risk, complexity, and effort to meet requirements.
 </li>
 <li>
 Participate in software design/code reviews to ensure quality and adherence to company standards
 </li>
 <li>
 Collaborate with team and project stakeholders to meet the team&rsquo;s goals.
 </li>
 <li>
 Good knowledge of algorithm design and analysis, including data structures and design patterns.
 </li>
 <li>
 Fundamentally good programming and debugging skills.
 </li>
 <li>
 Understanding security best practices.
 </li>
 <li>
 Able to work as an individual contributor within a team.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 3+ years of experience with the relevant technologies.
 </li>
 <li>
 Full stack with both frontend and backend knowledge.
 </li>
 <li>
 Strong OOD and Java programming experience is required.
 </li>
 <li>
 Expert in Core Java, Spring Boot, ReactJS / AngularJS, JavaScript, HTML5, jQuery, CSS, RDBMS Concepts, REST APIs.
 </li>
 <li>
 Good hands-on experience with Tomcat.
 </li>
 <li>
 Work on bug fixing and improving application performance.
 </li>
 <li>
 Container solutions like Docker, Kubernetes, understanding of Virtualization concepts.
 </li>
 <li>
 Good understanding of GCP/AWS/Azure architecture.
 </li>
 <li>
 Familiarity with CI/CD tools such as Jenkins and GIT Lab.
 </li>
 <li>
 Good understanding of performance and security aspects of software development.
 </li>
 <li>
 Excellent communication and time management skills
 </li>
 <li>
 Familiarity working in an Agile environment
 </li>
 <li>
 To have exposure to AI technologies &amp; advancements.
 
 
 </li>
 </ul>
 OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
 
 
 If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
</div>

Software Engineer