Abrar Admin

Opensity Solutions

<div>
 
 The Office Services Associate assumes a pivotal role in ensuring the smooth functioning of office operations by delivering comprehensive support services, including back-office support, hospitality, mail handling, and reprographics. Reporting to the Lead Office Services Associate or the Client Relations Manager, this position bears significant responsibility for maintaining a professional and efficient office environment.
 
 
 
 
 
 
 Essential Job Functions:
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Each core function will outline the percentage of time and frequency the task is performed.
 
 
 
 
 
 
 Categories
 
 
 
 
 Essential Job Functions
 
 
 
 
 Office Service Associate
 
 
 
 Day to day Account Management
 
 <ul>
 <li>
 Act as the primary liaison between the client and Forrest Solutions, ensuring seamless communication and fostering positive relationships.
 </li>
 <li>
 Oversee the day-to-day operational requirements, promptly addressing client requests, inquiries, and issues to ensure unwavering client satisfaction.
 </li>
 <li>
 Uphold the professional image of the office by ensuring proper signage, up-to-date communication materials, and an organized and aesthetically pleasing environment.
 </li>
 <li>
 Contribute actively to weekly leadership and senior management discussions, providing articulate reports on outcomes, challenges, and strategies to meet client objectives.
 </li>
 </ul>
 
 
 15%
 
 
 
 Process &amp; Procedures
 
 <ul>
 <li>
 Collaborate with the client organization to define robust policies, procedures, standards, and tolls that align with business goals and drive operational excellence.
 </li>
 <li>
 Identify and monitor Key Performance Indicators (KPI), ensuring adherence to all Service Level Agreement (SLA) requirements.
 </li>
 <li>
 Apply project and change management methodologies to identify and implement process improvement opportunities in a service-oriented environment.
 </li>
 <li>
 Regularly update and maintain the Site Operations Manual/Playbook to ensure accurate and comprehensive documentation of operational processes.
 </li>
 </ul>
 
 
 10%
 
 
 
 Client Experience/ Satisfaction
 
 <ul>
 <li>
 Foster enduring client relationships, actively seeking avenues to enhance and sustain high levels of customer satisfaction through prompt and effective issue resolution.
 </li>
 <li>
 Conduct regular inspections of the office space to ensure optimal appearance and condition, providing a welcoming and professional environment for all stakeholders.
 </li>
 <li>
 Demonstrate attentive customer service by promptly addressing complaints, questions, concerns, and suggestions, while conducting thorough quality assurance follow-ups.
 </li>
 <li>
 Extend utmost courtesy and urgency in welcoming and assisting guests, going beyond the front desk to open doors and embodying the highest standards of hospitality.
 </li>
 <li>
 Promote and support the client&rsquo;s hoteling culture and mobile working practices by providing assistance to guests and visitors in securing appropriate workspace, actively managing room occupancy, and liaising with facility maintenance for timely upkeep of the space.
 </li>
 </ul>
 
 
 10%
 
 
 
 Facilities
 
 <ul>
 <li>
 Execute interoffice moves, including furniture relocations and meticulous meeting setups, ensuring seamless transitions and optimized space utilization.
 </li>
 <li>
 Contribute to facilities maintenance efforts by proficiently performing various tasks such as sheet rocking, plastering, light carpentry, and light fixture maintenance.
 </li>
 <li>
 Prioritize the sanitization of designated areas, upholding building maintenance standards, diligently replenish supplies, ensuring proper signage implementation, and address any cleaning requirements promptly and efficiently.
 </li>
 </ul>
 
 
 10%
 
 
 
 Mail
 
 <ul>
 <li>
 Facilitate essential mail services, encompassing accurate sorting and distribution of interoffice mail, timely execution of internal mail runs, and proficient operation of postage equipment for outgoing mail processing.
 </li>
 <li>
 Ensuring the preparation of specialized outgoing mail (e.g., certified registered) and the diligent collection of outgoing mail from designated internal zones
 </li>
 </ul>
 
 
 10%
 
 
 
 Meeting Support
 
 <ul>
 <li>
 Maintain diligent oversight of all meeting rooms, ensuring punctual participant arrivals
 </li>
 </ul>
 
 
 10%
 
 
 
 Print
 
 <ul>
 <li>
 Perform critical print services, including proficient copying, rigorous quality control checks, meticulous record log maintenance, precise binding, hole punching, stapling, and basic copier maintenance.
 </li>
 <li>
 Ensure accurate reproduction of CD/DVD materials in response to customer requests or as part of an imaging project.
 </li>
 </ul>
 
 
 10%
 
 
 
 Training
 
 <ul>
 <li>
 Actively participate in training programs, including the utilization of the Cornerstone platform, to enhance your knowledge and skills in the role.
 </li>
 </ul>
 
 
 5%
 
 
 
 
 
 
 
 Position Requirements/Experience/ Education:
 
 
 <ul>
 <li>
 High school diploma or equivalent, college degree preferred
 </li>
 <li>
 Minimum 1 year of experience
 </li>
 <li>
 Ability to understand client inquiries and provide effective responses
 </li>
 <li>
 Experience in using Microsoft Office products and applications
 </li>
 <li>
 Understands the importance of delivering added value to clients
 </li>
 <li>
 Team player who can keep a positive attitude, motivate peers, and build relationships
 </li>
 <li>
 Ability to maintain confidentiality and security of any client information
 </li>
 <li>
 Displays a pleasant and cheerful disposition at all times
 </li>
 <li>
 
 Competencies:
 
 Client first mentality
 </li>
 <li>
 Demonstrates accuracy and attention to detail
 </li>
 <li>
 Detail orientated with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing
 </li>
 <li>
 Solid decision-making skills within the scope of the position
 </li>
 <li>
 Ability to meet deadlines and work under pressure
 </li>
 <li>
 Good verbal and written communication skills
 </li>
 <li>
 Ability to use technology
 </li>
 <li>
 Prioritizing, flexibility, adaptability
 </li>
 </ul>
 
 
 
 
 
 Physical Requirements:
 
 
 
 Are there specific physical or environmental demands associated with this position? (Mark each activity with frequency level of either &ldquo;C&rdquo; constant; &ldquo;F&rdquo; frequent; &ldquo;O&rdquo; occasional; or &ldquo;N&rdquo; never.)
 
 
 
 
 
 
 Environmental/Equipment:
 
 
 
 
 Physical:
 
 
 
 
 __N__
 
 Around moving machinery
 
 
 
 __O__
 
 Standing
 
 
 
 __O__
 
 Exposed to marked changes in temperature
 
 
 
 __O__
 
 Walking
 
 
 
 __N__
 
 Exposed to dust, fumes, gases, etc.
 
 
 
 __F__
 
 Sitting
 
 
 
 __N__
 
 Operates motorized equipment/tools
 
 
 
 __C__
 
 Bending
 
 
 
 __N__
 
 Works in confined spaces
 
 
 
 __C__
 
 Squatting
 
 
 
 __N__
 
 Exposed to electrical wiring
 
 
 
 __O__
 
 Crawling
 
 
 
 __N__
 
 Works at levels at or above 6 feet
 
 
 
 __C__
 
 Kneeling
 
 
 
 __O__
 
 Climbing
 
 
 
 __N__
 
 Balancing
 
 
 
 __C__
 
 Pushing/Pulling
 
 
 
 __O__
 
 Handling Objects (manual dexterity)
 
 
 
 __C__
 
 Reaching above shoulder level
 
 
 
 __F__
 
 Using fine finger movements
 
 
 
 
 
 
 __F__
 
 Speaking
 
 
 
 
 
 
 __C__
 
 Hearing
 
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.
 
</div>

Receptionist $28-$30

<div>
 
 
 Receptionist
 
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Pay Rate:
 
 Up to $27.56 per hour
 
 
 
 Schedule:
 
 
 
 Monday &ndash; Friday | 8:00 AM &ndash; 5:00 PM
 
 
 (Flexibility required based on business needs and event flow)
 
 
 
 Position Overview
 
 
 
 Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions.
 
 
 The
 
 Receptionist
 
 plays a critical role in delivering a high-touch, hospitality-driven experience within a corporate office environment. This individual serves as the primary point of contact for guests and visitors while acting as the right-hand support to the Manager.
 
 
 
 
 
 This is a cross-functional role supporting reception operations, conference services, workplace experience initiatives, reporting, administrative tasks, and facilities coordination &mdash; specifically supporting the 10th floor. The ideal candidate is polished, proactive, and open to learning and growing within the organization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Reception &amp; Front Desk Leadership
 
 <ul>
 <li>
 Serve as primary point of contact for all guests and visitors
 </li>
 <li>
 Provide back-up reception coverage as needed
 </li>
 <li>
 Greet guests with professionalism and corporate polish
 </li>
 <li>
 Issue visitor badges and coordinate with lobby security
 </li>
 <li>
 Answer and direct incoming calls, including internal hotlines
 </li>
 </ul>
 
 Conference &amp; Event Services
 
 <ul>
 <li>
 Manage conference room bookings, including walk-up reservations
 </li>
 <li>
 Provide full meeting support: setup, breakdown, and logistics coordination
 </li>
 <li>
 Escort clients to meeting rooms
 </li>
 <li>
 Coordinate catering and meeting logistics
 </li>
 <li>
 Monitor room usage, no-shows, and schedule adherence
 </li>
 <li>
 Open and close meeting spaces to ensure operational readiness
 </li>
 </ul>
 
 Workplace Experience (WPX)
 
 <ul>
 <li>
 Conduct floor tours to ensure spaces are clean, organized, and well-maintained
 </li>
 <li>
 Partner with Facilities to report and track maintenance issues
 </li>
 <li>
 Advocate for hoteling and mobile workspace culture
 </li>
 <li>
 Deliver concierge-style services (bookings, special requests, etc.)
 </li>
 <li>
 Provide real-time support across office floors
 </li>
 </ul>
 
 Administrative &amp; Reporting Support
 
 <ul>
 <li>
 Run daily setup worksheets
 </li>
 <li>
 Prepare weekly event sheets and conference room usage reports
 </li>
 <li>
 Support reporting and serve as second-in-command to the Manager
 </li>
 <li>
 Perform strong data entry with high accuracy
 </li>
 <li>
 Order and manage office supply inventory
 </li>
 <li>
 Assist with urgent workplace requests
 </li>
 </ul>
 
 Leadership &amp; Cross-Functional Support
 
 <ul>
 <li>
 Support the Manager with workload management and task coordination
 </li>
 <li>
 Act as point of escalation when Manager is client-facing
 </li>
 <li>
 Collaborate with IT, Facilities, Catering, and Workplace teams
 </li>
 <li>
 Follow up to ensure successful service delivery
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 
 Education &amp; Experience
 
 <ul>
 <li>
 High school diploma required; college degree preferred
 </li>
 <li>
 2+ years of corporate receptionist, hospitality, or professional office experience
 </li>
 <li>
 Prior lead or supervisory experience preferred
 </li>
 <li>
 Experience supporting managers or leadership teams
 </li>
 </ul>
 
 Technical Skills
 
 <ul>
 <li>
 Basic to Intermediate Microsoft Office
 </li>
 <li>
 Strong Microsoft Excel (reporting &amp; data entry)
 </li>
 <li>
 Strong Microsoft Outlook (calendar management)
 </li>
 <li>
 Internet research proficiency
 </li>
 <li>
 Experience with conference scheduling systems preferred
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Corporate polish &amp; professional presence
 </li>
 <li>
 Hospitality-driven mindset
 </li>
 <li>
 Strong customer service skills
 </li>
 <li>
 Ability to lift 50+ pounds
 </li>
 <li>
 Catering or conference services experience preferred
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Ability to multitask in a fast-paced environment
 </li>
 <li>
 Open to learning and growth
 </li>
 <li>
 Strong communication and decision-making skills
 </li>
 <li>
 Fashion-forward, professional presentation
 </li>
 </ul>
 
 
 
 
 
 Additional Information
 
 
 
 This job description is not intended to be exhaustive. Responsibilities may evolve based on business needs at the discretion of management or Forrest Solutions, Inc.
 
 
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.
 
 
 
 
 
 
 
 internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.
 
 
</div>

Receptionist

Join Opensity Solutions and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Opensity Solutions

About Company

Receptionist $28-$30

Receptionist