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Openview Technologies Pvt Ltd

<div>
 
 Description
 
 
 
 We are hiring L2 Desktop / Technical Support Engineers - Pune (On-site)
 
 
 We have an opening for experienced and dedicated L2 Engineers who can handle advanced desktop, system, and basic network issues with minimal supervision.
 
 
 This role requires strong troubleshooting, ownership, and hands-on technical expertise.
 
 
 
 Position :
 
 L2 Desktop / Technical Support Engineer
 
 
 
 Experience :
 
 3- 6 Years (Mandatory)
 
 
 
 Joining :
 
 Immediate Joiners Only
 
 
 
 Work Locations :
 
 Chakan | Viman Nagar | Parwadi (Pune)
 
 
 
 Employment :
 
 Full-Time, On-site
 
 
 
 Key Technical Requirements
 
 
 
 We are looking for candidates who have strong hands-on experience in :
 
 
 <ul>
 <li>
 Advanced Windows OS troubleshooting (BSOD, boot failure, performance issues)
 </li>
 <li>
 Joining systems to the domain &amp; resolving domain-related issues
 </li>
 <li>
 Active Directory : user management, groups, OUs, password resets
 </li>
 <li>
 Group Policy (GPO) configuration &amp; troubleshooting
 </li>
 <li>
 Office 365 &amp; Outlook configuration, profile management
 </li>
 <li>
 Understanding of OST/PST, mailbox issues, sync problems
 </li>
 <li>
 Printer hardware troubleshooting (toner, cartridge, drum, fuser)
 </li>
 <li>
 L2-level network troubleshooting (LAN, DHCP, DNS, IP conflict)
 </li>
 <li>
 Basic switch configuration knowledge
 </li>
 <li>
 ITSM tools such as ServiceNow, ManageEngine, Freshservice etc.
 </li>
 <li>
 Event Viewer logs analysis &amp; error diagnosis
 </li>
 <li>
 Coordination with L3/Vendor teams for escalations
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provide on-site support across assigned Pune locations
 </li>
 <li>
 Maintain documentation for incidents &amp; resolutions
 </li>
 <li>
 Ensure SLA compliance &amp; proper ticket management
 </li>
 <li>
 Communicate effectively with users &amp; internal teams
 </li>
 <li>
 Maintain system security hygiene &amp; follow IT processes
 
 
 </li>
 </ul>
 
 Who Should Apply
 
 
 
 <ul>
 <li>
 Candidates with 3-6 years of L2 technical support experience
 </li>
 <li>
 Immediate joiners only
 </li>
 <li>
 Strong technical troubleshooting skills
 </li>
 <li>
 Good communication and professional behaviour
 </li>
 <li>
 Comfortable working on-site
 
 
 </li>
 </ul>
 (ref:hirist.tech)
</div>

L2 Technical Support Engineer

The job for HR involves calling prospective candidates for Talent Acquisition (TA), taking personal interviews, qualifying them for technical interviews, interacting with Corporate customers for managing recruitment challenges for closing open positions quickly.Required:<ul><li>Good knowledge of HR practices.</li><li>Good Recruitment skills,</li><li>Strong communication Skill -Verbal and written,</li><li>MS office, Recruitment Portal, ATS</li><li>Email skills</li><li>Strong Analytical Skills</li><li>Hands on experience in Recruitment- min 4 to 5 candidates per month.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Erandwane, Pune - 411004, Maharashtra: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Recruiting: 3 years (Required)</li></ul>Work Location: In person

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Join Openview Technologies Pvt Ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Openview Technologies Pvt Ltd

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L2 Technical Support Engineer

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