Qureos Mentor

Optima Dermatology

<div>Multi-site Dermatology Group Seeks Medical Receptionist

The Dermatology Center of Indiana is recruiting an experienced full time Medical Receptionist to join our growing Dermatology and Medical Aesthetics group in Zionsville, IN.

Responsibilities:

The following is an overview of the essential job functions and responsibilities, this may not be an all-encompassing list:
<ul>
<li>Performs general administrative duties, which include answering telephone, keyboarding, filing, scanning, copying, and maintaining records, faxing, checking EMR fax inbox several times daily.</li>
<li>Schedules appointments and procedures.</li>
<li>Validates patients' insurance coverage.</li>
<li>Responsible for making pre-op calls to surgery patients and checking authorizations and pre-certifications for the next day.</li>
<li>Makes confirmation calls regarding upcoming patient appointments and helps maintain a full patient schedule.</li>
<li>Greets patients and families upon arrival to the Center.</li>
<li>Maintains petty cash in conjunction with the Benefit's Department.</li>
<li>Collects all co-pays and deductibles, and co-insurance as needed.</li>
<li>Performs charge entry functions in conjunction with the Benefit's Department.</li>
<li>Completes all close of day activities.</li>
<li>Collects mail and gives to supervisor for opening and organization.</li>
<li>Maintains work area and lobby in neat and orderly manner.</li>
<li>Secures signature and/or documentation of authorization for invoice payment if needed.</li>
<li>Responds to requests for medical record information from patients, physician offices, and other outside sources.</li>
<li>Maintains patient database.</li>
<li>Performs transcription and data entry as needed.</li>
<li>Responsible for maintaining stock for front office and coffee room.</li>
<li>Maintains confidentiality of all patient information.</li>
</ul>
Qualifications:
<ul>
<li>Must be familiar with standard concepts, practices, and procedures within the secretarial field. Must have the ability to perform data input, computer operations, verbal and written communications, math, medical terminology and demonstrate creativity.</li>
<li>Requires a high school diploma or its equivalent.</li>
<li>Prefers 1 to 3 years of secretarial or general clerical experience.</li>
<li>Previous skills in healthcare are desirable.</li>
<li>Computer skills a must.</li>
</ul>
About The Dermatology Center of Indiana

At The Dermatology Center of Indiana, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading dermatologists. We strive to be the best in everything we do, and we take pride in creating environments where our physicians and providers excel. Our powerhouse practice support and back-office teams are 100% focused on ensuring all aspects of the practice are optimized to fully support our exceptional providers. Our comprehensive approach gives our dermatologists the tools and the time to focus on doing what they love&mdash;providing great patient care. If you want to join a team dedicated to revolutionizing dermatology, we'd love to connect with you.</div>

Medical Receptionist

<div>POSITION SUMMARY

The Clinical Research Coordinator (CRC) is responsible for a variety of activities in support of clinical research studies. The CRC works closely with and carries out the directives of the Director of Clinical Research in all aspects of the care and treatment of clinical research subjects in compliance with study protocols throughout the research study. The CRC is responsible for his/her assigned portfolio of studies as it relates to, but not limited to, the following areas: regulatory requirements; informed consent; recruitment; accurate and timely completion of case report forms, patient visits (paper and electronic); data entry; laboratory; test article; adverse event reporting; and study close out. The CRC is required to have knowledge of protocol design and Good Clinical Practices (GCP) as set forth by the Federal Regulations and International Conference of Harmonization (ICH) Guidelines for the protection of human subjects and the conduct of clinical research required Knowledge of the International Air Transport Association (IATA) regulations for the transportation of Dangerous Goods is also necessary. Under the direction of the Director of Site Operations, the CRC will help ensure protocol compliance, Investigational Article accountability and proper follow-up during the clinical trial.

TYPICAL PHYSICAL DEMANDS: Physically capable of lifting, moving or transporting supplies, medical records and equipment within reasonable weight limits. Physically capable of reading and reviewing handwritten chart notations. Physically capable of bending, sitting or standing for extended periods of time, reaching and climbing to retrieve or store medical records. Physically capable of manually entering data into an electronic data base using a keyboard. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

TYPICAL WORK CONDITIONS: Fast-paced clinical research center environment. Must be able to adjust and adapt to changing conditions.

QUALIFICATIONS, REQUIREMENTS and EDUCATION: Minimum: High School Diploma with two years clinical research coordinator experience. Preferred: Associates Degree in a medical related field and one-year clinical research experience. Candidate will be required to sit for and successfully obtain CCRC after two years clinical research coordinator experience. Travel within the USA to attend Investigator meetings for new clinical trials may be required.

ESSENTIAL SKILLS:
<ul>
<li>Maintain the highest level of professional conduct in the presence of investigators, subjects, research staff, sponsors, etc.</li>
<li>Able to perform diverse administrative duties requiring analysis, sound judgment, and a high level of knowledge of study specific protocols</li>
<li>Computer skills with capability of using clinical trial databases, electronic data capture, Microsoft Word Office</li>
<li>Ability to communicate clearly using excellent verbal and written communications skills</li>
<li>Possess exceptional organizational and prioritization skills as demonstrated by planning objectives and strategies to ensure that the process/requirements for the flow of clinical research information is optimized; such as: charting is completed accurately and thoroughly and subject binder provided to Data Entry for EDC processing within 48 hours of the patient visit.</li>
<li>Ability to problem-solve, prioritize quickly and accurately and multi-task to facilitate work flow</li>
<li>Utilize negotiation skills to achieve expected results.</li>
<li>Ability to work independently in a fast-paced environment, as well as, work collaboratively as a team</li>
<li>Possess and utilize excellent interpersonal skills with patients, staff, and others</li>
<li>Meticulous and detail oriented</li>
<li>Ability to perform ECG, Phlebotomy, Urinary Pregnancy Test</li>
<li>Ensure proper collection, processing and shipment of bio specimens (e.g., centrifuge, freezing, refrigeration.</li>
</ul>
DUTIES AND RESPONSIBILITIES:
Regulatory:
<ul>
<li>Maintains a copy of all required Regulatory Documents for assigned portfolio of studies</li>
<li>Assists DSO and/or DCR in preparing for IRB submissions, protocol revisions, periodic or final reports, and submitting timely and accurate regulatory documents to sponsors, as needed.</li>
<li>Maintains Master File with copies of all IRB communications for assigned portfolio of studies</li>
<li>Supports the safety of clinical research participants</li>
<li>Adhere to Good Clinical Practices and the study protocols</li>
<li>Any other duty which may be assigned to ensure all regulatory documentation occurs in a timely and thorough manner.</li>
</ul>
Clinical Trial Process:
<ul>
<li>Assists in facilitating and coordinating the daily clinical trial activities</li>
<li>Understands the details of each assigned portfolio of studies</li>
<li>Reviews and comprehends each protocol of assigned portfolio of studies including study proceedings and timeliness, inclusion and exclusion criteria, confidentiality and privacy protections</li>
<li>Participates in the pre-screening of potential research participants to determine their initial eligibility and interest in a research study and adhering to important guidelines to protect the privacy of the patients</li>
<li>Assists in screening, recruiting and enrolling research participants</li>
<li>Participates in the Informed Consent process by communicating clearly and openly with potential study patients about; protocols open to enrollment, explains the purpose, duration, risk/benefits of the study and obtains all required signatures</li>
<li>Possesses a thorough knowledge of the Informed Consent process, as well as, a thorough understanding of the study protocol (s) in order to answer all questions pertaining to the study posed during the Informed Consent process.</li>
<li>Ensures the current approved Informed Consent is signed before Subjects are screened and enrolled in a clinical study</li>
<li>Provides research participants a copy of their signed Informed Consent.</li>
<li>Ensures participant's primary care physician receives notification of participant's participation in a study, if requested by the patient</li>
<li>Provides the receptionist with the target date and window for scheduling patient follow-up visits</li>
<li>Ensures adherence to protocol requirements</li>
<li>Assists the Director of Clinical Research with requirements of patient visits per study protocol, such as: obtaining vital signs, documenting assessment of patient response to Investigational Article and evaluation of Adverse Events (AEs); retrieving Investigational Article and documenting Subject compliance with required dosage</li>
<li>Dispense Investigational Article in a professional and accountable manner following protocol requirements</li>
<li>Maintains Investigational Article Dispensing Log</li>
<li>Continually reviews concomitant medications</li>
<li>Ensures appropriate specimen collection, processing and shipment per study protocol</li>
<li>Communicates abnormal laboratory values to appropriate persons in a timely manner.</li>
<li>Communicates regularly with Investigators about study progress and issues</li>
<li>Records all Adverse Events (AEs) reported by study participants</li>
<li>Reports all SAEs to Investigator, Sponsor's Clinical Research Associates (CRA), primary care physician and IRB</li>
<li>Administers questionnaires/diaries per protocol</li>
</ul>
Data Entry
<ul>
<li>Helps ensure that all required documentation are complete and appropriately filed for Sponsor Audits and/or FDA Inspections</li>
<li>Ensures all trial documentation (regulatory, IRB Communications, Subject and Investigational Article logs, etc.) are properly filed at trial closeout.</li>
<li>Accurately completes and maintains Case Review Forms (CRFs) (paper or electronic) per FDA guidelines and ensures all forms have been forwarded to the Sponsor</li>
<li>Maintains study source documents in the subject binder (e.g., medical history, laboratory reports, ECG, etc.)</li>
<li>Documents written and verbal communication with study contacts (e.g., research participant, sponsor, laboratory, etc.)</li>
<li>Completes and submits case report forms on as close to a &quot;real time basis&quot; as possible, but no greater than 48 hours after patient visit</li>
<li>Ensures that all study tasks information is completed so that invoices for study payments can be made in a timely and complete fashion</li>
<li>Store all files in a permanent, dry and safe location</li>
<li>Prepare for clinical trial monitor site visits; assist and provide requested information during the visit to facilitate a pleasant and optimal experience for the monitor</li>
<li>Maintain a cooperative, helpful and pleasant affect, creating and/or contributing to an atmosphere of collaboration and team cohesiveness</li>
</ul>
Other:
<ul>
<li>Assists Data Entry Specialists in addressing queries and clarifications, as needed</li>
<li>Works with study monitors at site visits to resolve any outstanding issues or queries before the end of the site visit</li>
<li>For assigned portfolio of studies, works toward resolving all unresolved flagged issues within one week of the site visit and reports completion status or progress toward resolution to the Director of Site Operations. It is expected that all outstanding issues will be resolved prior to the next monitor visit.
</li><li>Completes Continuing Education/In-service Education Requirements in the designated timeframe</li>
<li>Maintains current training in the following areas: OSHA training regarding Bloodborne Pathogens; International Air and Transportation Association (IATA) training for routine packaging, labeling and transporting of biological materials; Basic Life Support (BLS) and AED training</li>
<li>Adheres to ICTC Policies and Procedures, Employee Guidebook and Standard Operating Procedures</li>
<li>Consistently demonstrates support for compliance in the performance of job duties and responsibilities by developing and maintaining knowledge of and performing job functions in compliance with rules, regulations, policies and statutes that affect the CRC job function.</li>
<li>Performs additional duties as assigned by the Director of Clinical Research and/or Director of Site Operations to ensure the continuing success of ICTC</li>
<li>Assists other staff as needed or directed</li>
<li>Assists in the day-to-day operations, as needed and as assigned</li>
<li>Provide the Director of Site Operations with a report of CRC activities, outstanding issues, assignment progress and/or completion, prep for upcoming monitoring visits, etc.</li></ul></div>

Medical Assistant / Clinical Research Coordinator

<div>Job Title: Digital Marketing Specialist 


POSITION OVERVIEW:

Optima Dermatology &amp; Medical Aesthetics is seeking a Digital Marketing Specialist to join our collaborative, growth-focused marketing team. This is a producer role that plays a key part in driving new patient acquisition and retention through digital marketing initiatives.

The Digital Marketing Specialist will own the day-to-day execution on and optimization of paid Meta campaigns, Google Ads, Marketing Cloud, SEO strategy, and website updates. This is a highly collaborative role within the marketing business unit, partnering with other team members on the content calendar and new practice and provider launches. This position requires strategic and analytical thinking and strong attention to detail.

Reporting to the Marketing Manager and VP of Marketing, this individual will play an integral role in driving measurable growth and supporting new practice and provider launches across the organization. The primary responsibilities of the role are listed below: 


Meta Ads Management + Optimization
<ul>
<li>Manage paid social advertising campaigns for Instagram and Facebook. Collaborate with marketing team on editorial/promotional calendar, creative assets and ad copy and regularly implement and test new digital ad content based on performance.</li>
<li>Generate reporting for Meta ads and make recommendations on future campaigns to optimize ROI and pursue continuous improvement across digital campaigns.</li>
<li>Stay informed on updates to platform algorithms and implement adjustments to ad campaigns to optimize performance.</li>
</ul>
Google Ads
<ul>
<li>Collaborate with marketing team and Google Ads consultant to ensure new Google Ads search &amp; display campaigns are launched to support practice and provider launches</li>
<li>Track and implement creative updates to Google Display ads and generate reporting on performance</li>
<li>Meet with Google Ads consultant to understand optimizations and performance</li> 
</ul>
SEO + Website
<ul>
<li>Update website, Google my business profiles and other online listings for all new practice and provider launches. Maintain accuracy ongoingly for digital assets.</li>
<li>Manage ongoing enhancements to brand websites through content updates and regular audits of existing pages.</li>
<li>Collaborate with Marketing team and external copywriter to assist with content production for blog articles, leveraging analytics to drive content creation, and updating content on the website.</li>
<li>Manage day-to-day execution of SEO strategy through optimizations to the website and across digital presence.</li>
<li>Provide reporting on key metrics using Google Analytics and performance tracking tools</li>
</ul>
Email Campaigns
<ul>
<li>Manage timely content planning of monthly email newsletters for multiple locations, collaborating with graphic designer on template designs and Marketing Manager and copywriter on content.</li>
<li>Set up and schedule email newsletter sends and track email campaign performance within Marketing Cloud.</li>
<li>Add new practices to existing Marketing Cloud journeys.</li>
<li>Monitor and optimize existing automated email journeys, and collaborate with contractor and IT/data team to implement new automated journeys</li>
</ul>
Job Requirements
<ul>
<li>Bachelor's degree in marketing, advertising or related field.</li>
<li>Minimum of 3 years in a marketing role.</li>
<li>High proficiency in Meta Ads Manager.</li>
<li>Hands on experience with web analytics and A/B testing tools.</li>
<li>Knowledge of SEO factors and key algorithm updates is preferred.</li>
<li>High attention to detail is required, must be thoughtful about promoting clear and accurate patient facing materials.</li>
<li>Experience with email campaign platforms.</li>
<li>Strong drive to analyze campaign performance and use findings to optimize future activations.</li>
<li>Excellent written and oral communication including copywriting, proofreading, and editing social content and digital assets.</li>
<li>Exceptional organizational skills, project management, detail oriented, excellent collaboration skills with a service-minded approach and ability work independently on prioritized tasks.</li>
<li>Driven by a fast-paced environment and growing organization, with the ability to focus on multiple priorities and open to shifting focus as priorities change.</li>
<li>Open to accepting constructive feedback, demonstrate positive attitude and pride in workmanship.</li>
</ul>
Platforms we use:
<ul>
<li>Asana</li>
<li>Google Ads &amp; Analytics</li>
<li>Meta</li>
<li>WordPress</li>
<li>Sprout</li>
<li>Canva</li>
<li>Chatmeter</li>
<li>Salesforce and Marketing Cloud</li>
<li>PowerBI</li>
<li>CallRail</li>
<li>Moz</li></ul> 


Optima Dermatology &amp; Medical Aesthetics Overview

At Optima Dermatology, our mission to revolutionize skin care is made possible by our world class team that is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates.</div>

Digital Marketing Specialist

Join Optima Dermatology and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Optima Dermatology

About Company

Medical Receptionist

Medical Assistant / Clinical Research Coordinator

Digital Marketing Specialist