Urwah Admin

Orange

<div><div>Purpose of the job
Responsible for designing, developing, and maintaining software systems that support E-Payment platforms, utilizing technologies such as Java Spring Boot, SQL, and Web APIs. This role also includes providing ongoing operational support to ensure system stability, reliability, and a high level of customer satisfaction.
Duties and responsibilities<ul><li>
Build, maintain, and improve backend services using Java Spring Boot.</li><li>
Implement and maintain RESTful Web APIs for integration with external/internal systems
</li><li>Use Object-Oriented Programming (OOP) principles to write clean and reusable code.</li><li>
Design relational databases, write complex SQL/PLSQL queries.</li><li>
Work with Oracle and MS SQL Server to manage data storage and retrieval.</li><li>
Support user interface development using Angular (or similar frameworks) for internal tools or dashboards.</li><li>
Deploy and troubleshoot applications in Linux environment.</li><li>
Monitor application performance and log issues.</li><li>
Maintain high availability and reliability of e-payment systems.</li><li>
Participate in incident resolution and bug fixing.</li><li>
Assist in operational tasks including release deployment, log analysis, and health monitoring.</li></ul>
Job specification
Education
Bachelor degree in Telecommunication and Electronics Engineering or Computer Science
Experience
From 0-2 Years of experience.
Skills and abilities:<ul><li>
Java Spring Boot</li><li>
SQL / PLSQL
</li><li>OS (Linux , Windows ,..)
</li><li>Angular (web development framework)
</li><li>Web API</li><li>
Database (MS-SQL,Oracle,)
</li><li>OOP (Object Oriented Programming)
</li><li>Strong communication &amp; cross-functional skills.</li><li>
Problem-solving skills for debugging production issues.</li><li>
Basic project and task management skills.</li></ul>
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Lead, e-payments

<div><div>Purpose of the job
To oversee and ensure optimal performance, reliability, and quality of service for Value-Added Services (VAS) and Intelligent Network (IN) Platforms. The role involves supervising the design, monitoring, analysis, and continuous improvement of VAS/IN services, ensuring they meet business requirements and customer experience standards.
Duties and responsibilities<ul><li>
Lead the VAS/IN QoS monitoring activities through the available tools and Dashboards focusing on SMS, short numbers, SDP, AIR, Orange Money, Portal and Mobile Apps.</li><li>
Monitor, analyze, recommend solutions and follow up any network related problems in VAS/IN network areas</li><li>
Provide regular KPI health check of VAS/IN network nodes.</li><li>
Perform periodic services monitoring using active testing robots to detect the problems faced by customers by simulating a similar journey across the different touch points (Portal, My Orange, Orange Money).</li><li>
Provide support to live actions for other teams to evaluate general action impact on E2E network performance, to ensure service levels are maintained and react to any problem that may occur during action.</li><li>
Proactively work on emergent QoS issues and cross-domain bottlenecks that could affect future performance. (ex: new commercial offers and promotions impacting the charging node).</li><li>
Manage the development &amp; creation of VAS/IN audit reports/dashboards for proactive monitoring and problems reporting to recommend solutions for concerned departments.</li><li>
Focus on problems/complaints concerned with high revenue domains (International, VIP, roaming).</li><li>
Manage the creation of Audit reports highlighting major problems and service interruption with causes of poor network performance to ensure having a pro-active problem-solving approach.
</li><li>Fill the gaps between the different technology teams and act as a liaison between them to reach the best E2E customer journey.</li><li>
Interface with commercial/Digital teams providing guidance &amp; directing their investments &amp; strategy regarding competition activities voice, services &amp; data identifying the areas of strength/weakness.? Identify subordinates' development needs and set personal development plan including required relevant trainings &amp; on-job coaching.</li><li>
Commit to system functionality and user satisfaction in rapidly growing and changing environments.</li><li>
Motivate, coach and mentor team members to inspire and maintain their high performance and ignite their skills.</li></ul>
Job specification
Education
Bachelor degree in Engineering Communications Department.
Experience
6 years of Professional expeirence in Telecommunications field
Skills and abilities:<ul><li>
Application performance monitoring</li><li>
Dashboarding and visualization tools such as Metabase, tableau or power bi</li><li>
.net development</li><li>
Python developer</li><li>
database systems (Oracle, MS SQL, MySQL) and ETL processes.</li><li>
Data modeling</li><li>
IN, VAS</li></ul>
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Sr. Supervisor, VAS & IN QoS

<div><div>Purpose of the job
<ul><li>To lead the delivery of end-to-end design projects and create user experience solutions for digital platforms, with a focus on translating business goals into intuitive and visually appealing product experiences that address customer pain points.</li></ul>
Duties and responsibilities
<ul><li>Lead and execute design projects, managing the entire process from conceptualization to delivery.
</li><li>Collaborate with cross-functional teams to define project scopes, timelines, and deliverables.</li><li>
Design and optimize user interfaces aligned with business objectives, UX standards and orange design system.</li><li>
Conduct qualitative and quantitative research, and gather feedback to inform design decisions.</li><li>
Partner with business owners, engineering leads, and analytics specialists to understand project requirements.</li><li>
Stay informed about industry trends and best practices to improve the design process.</li></ul>
Job specification
Education
<ul><li>Preferably Bachelors degree in Computer Science/Art/Information Technology or related field.</li></ul>
Experience
<ul><li>2+ years of experience as a Product Designer with a focus on digital platforms, preferably in the Telecom/Fintech industry.</li><li>
Strong portfolio showcasing successful design projects and a deep understanding of UX principles.</li><li>
Proficiency in design tools such as Figma and Adobe Creative Suite.</li><li>
Solid understanding of user-centered design principles and practices.</li><li>
Excellent communication skills to articulate design decisions and collaborate with cross-functional teams.</li><li>
Ability to work in a fast-paced environment and adapt to changing project priorities.</li></ul>
Personal Skills
<ul><li>Creativity
</li><li>Communication</li><li>
Adaptability</li><li>
Collaboration</li><li>
Time Management</li><li>
User Empathy</li></ul>
Technical Skills<ul><li>
User-Centered Design</li><li>
Usability Testing</li><li>
Wireframing and Prototyping</li><li>
AI Skills</li></ul>
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Product/ Digital Designer

<div><div><h2 class="jobSectionHeader">Votre r&ocirc;le
</h2>UC POCM manages provisioning orders for access numbers, DDI ranges, and Portability orders raised by UC Project Managers or Backbone team for internal migration.
He/She works closely with Field Engineers, Local providers, Implementation Teams, UC PMs, Process Owners and Product Managers.
He/She operates using Digital tools like BTD, Loran and CCA Online and also internal Tools ( LOIS, Sesam, GINI, Ocean, Flip.. ).
Key Tasks and Responsibilities:<ul>
<li>Manage new stock (CCA and BT LVS) and porting orders for UC customers using appropriate ordering tools and databases.</li>
<li>Manage the physical cancellation of access numbers, dedicated trunks based on customer or UC PM requests.</li>
<li>Communicate status of on-going orders to the UC PMs regularly and accurately.</li>
<li>Act as an interface between UC PMs and local providers/ordering teams.</li>
<li>Act as SPOC for Complex and major projects/accounts: manage all orders, and ensure regular reports are shared with UC PM.</li>
<li>Contribute to the development of new digital tools to ensure POCM business needs are met.</li>
<li>Follow up on Local Regulatory changes per country and integrate those changes in the POCM day-to-day activities.</li>
<li>In Compliance with Orange&rsquo;s Methodology, utilize industry recognized best practice to ensure project&rsquo;s deliverable are managed effectively, fulfilling expected scope, quality and time.</li></ul> 

</div><div></div><div><h2 class="jobSectionHeader">Votre profil
</h2><ul><li>Professional Experience:<ul><li>
Minimum 5 years of experience in the specified local telecommunications area</li><li>
Good Experience with Voice products is a big Plus</li><li>
Know how to use MS Office, Word, Excel, power point</li><li>
Very Good communications skills, as this position requires internal and external communications with Vendors and Third Parties</li><li>
Work in a virtual team environment.</li><li>
Willing to learn new services if needed</li></ul></li></ul> 

</div><div></div><div><h2 class="jobSectionHeader">Entit&eacute;
</h2>Global Delivery &amp; Operations 
<div><div>Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business</div></div></div></div>

UC Order Provisioning Manager ( POCM )

Join Orange and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Orange

ABOUT_COMPANY

Lead, e-payments

Sr. Supervisor, VAS & IN QoS

Product/ Digital Designer

UC Order Provisioning Manager ( POCM )