Urwah Admin

Orange

<div><div>Purpose of the job
Managing and leading IP Network Operations team in order to ensure the effective and efficient execution of all operational and support processes for fixed network core and access networks, international gateways, transport network for mobile data services. Technical reference for network operations problems and performance issues. Responsible for the fixed network incident management, problem management, change management ,continuous improvement processes, and improving the network service availability which is the main factor in NPS for fixed and mobile networks which in return reflects on the company's revenue.
Duties and responsibilities<ul><li>
Managing teams responsible of supporting all fixed network layers, access/edge/aggregate/core and international gateways.</li><li>
Responsible of end-to-end performance for fixed network services serving ADSL customers and corporate customers.</li><li>
Responsible of supporting mobile data service by investigating with core and packet core teams for solving any issues can affect the service in the transport network and international gateways and trapshooting with international providers.</li><li>
Manage the MSAN interconnections and peering points between Orange and Telecom Egypt for residential and cooperate customers ADSL/SHDSL.</li><li>
Develop and enhance the IPNO team objectives , policies , processes, procedures, workflows, and associated systems requirements then drive their implementation and use</li><li>
Provide detailed analysis and present periodic business reviews of operational performance to include service improvement plans</li><li>
Monitor and audit the team performance against objectives and keep the work energy in the highest level in order to gain the maximum output from the team members and maintaining the service quality</li><li>
Ensure that IPNO team meet the network availability, MTTR, and ticket handling objectives while providing hands on leadership during network and systems events</li><li>
Work with vendor representatives and other Technology teams to coordinate, escalate, and resolve service interruptions as expeditiously as possible</li><li>
Act as an escalation point for the problems of POP's entry and communicate directly with Telecom Egypt responsible to solve such issues to minimize the customer down time problems and respond appropriately to crisis intervention</li><li>
Work as a project manager for the projects that related to developing new tools in order to improve the working efficiency and environment</li></ul>
Job Specifications
Education 
Bachelor degree in Communication Engineering 
CCNA ,CCNP Route , and JNCIA certifications are required 
Experience 
Minimum 5 years of experience 
Very good knowledge/practical experience of Protocols such as OSPF,BGP, and MPLS 
Practical experience in Cisco or Juniper routers and switches configuration 
Good understanding of QOS best practices. 
Skills and abilities 
Very good English both spoken &amp; written 
Very good communication skills 
Problem solving skills 
Able to handle work under pressure 
Analytical thinking and problem determination capabilities
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Sr. Supervisor, Fixed Network Operations

<div><div>Purpose of the job
Manage digital payments reporting and analytics in cooperation with internal and external stakeholders
Duties and responsibilities<ul><li>
Conduct the ongoing business reporting and analytics activities for Orange Cash.</li><li>
Work closely with the internal teams for developing &amp; extracting the needed reports and dashboards.</li><li>
Provide &amp; establish new innovative &amp; forecasting dashboards for identifying trends and opportunities for supporting the business.</li><li>
Engage with all Orange Cash business streams to provide ongoing analytics and support in driving business decisions.</li><li>
Translates complex datasets into strategic insights through visualizing results and providing recommendations.</li><li>
Conduct ongoing reporting to external stakeholders and regulators.</li><li>
Understand the market needs, articulate the business requirements &amp; engage with relevant stakeholders; adding value to Orange Cash business management</li></ul>
Job specification
Education
<ul><li>Bachelor degree from a well recognized university in one of the following fields: Bachelor of Business, Engineering or Computer Science</li></ul>
Experience<ul><li>
1 - 2 years experience in business analytics, Telecom background is a must.</li><li>
SQL, Tableau, Advanced Microsoft Excel skills</li></ul>
Skills and Abilities<ul><li>
Fluent English and Arabic is a must.
</li><li>Ability to work in a fast-paced, dynamic environment, handling multiple concurrent</li><li>
Excellent presentation skills</li><li>
Excellent communication &amp; interpersonal skills</li><li>
Project management skills</li><li>
Customer Oriented</li><li>
Ability to work under pressure
</li></ul></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Lead, Digital Payments Business Analytics

<div><div>Purpose of the job
Retaining the prepaid &amp; hybrid customer base in consumer market.
Duties and responsibilities
<ul><li>Manage, track and report the overall churn in the consumer personal prepaid market to meet the company targets and achieve the budget.</li><li>
Understand churn reasons, factors and nature for every value segment of the consumer market.</li><li>
Initiate recommendations, propositions and solutions for the overall churn of the personal prepaid market.</li><li>
Develop and manage saving programs and campaigns for the different segments of the personal prepaid market.</li><li>
Analyze customer loyalty and value and consumer market base behavior.</li><li>
Responsible to deliver yearly retention plan to meet the company objectives.</li><li>
Monitor the competition offerings and launches to retain and protect the customer base.</li><li>
Responsible to design, develop and deliver ATL and BTL retention propositions for the different segments of the personal prepaid market and assess after launch impact.</li><li>
Responsible for performing regular proactive retention campaigns.</li><li>
Develop, together with customer insight team, churn prediction model.</li><li>
Perform revenue analysis for targeted campaigns and assess targeted customers behavior and revenues
</li><li>Communicate closely with different commercial departments to respond to customers needs and deliver a positive experience to the targeted customers within the targeted campaigns.</li></ul>
Job specification
Education
<ul><li>Bachelor degree in Marketing or Business (Economics or Finance)</li></ul>
Experience
<ul><li>0-2 years of experience in similar field.</li></ul>
Skills and abilities
<ul><li>Very good English both spoken &amp; written.</li><li>
Customer oriented.</li><li>
High business sense.</li><li>
Strong analytical thinking.</li><li>
Creativity.</li><li>
Manage problems.</li><li>
Good communication and presentation skills.</li><li>
Presentable.</li><li>
Good interpersonal skills.</li><li>
High team work skills.</li><li>
Energetic and dynamic.</li><li>
Good with numbers.</li></ul>
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Lead, Prepaid & Hybrid Segments

<div><div>Purpose of the job
Designing, Dimensioning and Monitoring Packet Core network elements.
Duties and responsibilities<ul><li>Provide Packet Core Network capacity and maintain Packet Core Network quality</li></ul><ul><li>Issuance of Work Orders for Operation teams to do planned design changes on Packet Core equipment (BSC/RNC/enodeBs Creation and/or Migration, Domain Name Server DNS changes, Authentication Authorization Accounting AAA changes, Optimization changes, Access Point Name APNs creation and routing, etc.).</li></ul><ul><li>Perform Packet Core equipment configuration definition.</li></ul><ul><li>Investigate and implement new releases.</li></ul><ul><li>Monitor Packet Core Data Network Equipment.</li></ul><ul><li>Participate in the design of Packet Core Data Network Equipment.</li></ul><ul><li>Prepare project plan for Packet Core Network projects.</li></ul><ul><li>Provide Mobile Packet Core Engineering &amp; Implementation Sr. Manager with weekly progress report on the ongoing projects.</li></ul>
Job specification
Education
University degree Faculty of Engineering-Communications or equivalent
Experience
Fresh-2 years of related work experience
Skills and abilities
<ul><li>Very good English both written &amp; spoken.</li></ul><ul><li>Very good Computer skills</li></ul><ul><li>Good communication and negotiation skills required to interface with different departments (like VAS, Radio, Optimization,SDM/HLR/HSS, Data Network and Charging), attend regular workshops with our customers and vendors/suppliers</li></ul><ul><li>Ability to work under pressure</li></ul><ul><li>Good team player</li></ul>
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

LEAD, MOBILE PACKET CORE ENGINEERING

<div><div>Purpose of the job
Analyzing the different Technology cost elements, identifies opportunities to improve cost structure and raise flags in case recognizing certain trends that impact the department budget
Duties and responsibilities
1. Receives budget input from the technology planning team.
2. Review, validate and challenge the budget input.
3. Meets with technology department to discuss assumptions.
4. Identifies key risks and opportunities in the technology cost lines.
5. Submits cost templates to the budgeting and analysis team.
6. Reviews and validate accruals with Finance Operations team.
7. Performs analysis on the different technology cost lines, identifies key variances from budget.
8. Meets with technology team on monthly basis to discuss variances and reasons behind the variance.
9. Provides technology cost variance analysis in the Flash Call, CBC and the monthly Finance pack.
10. Track CAPEX projects and identify risks and opportunities in the budget.
11. Validate purchase committee documents and business cases.
12. Discuss with owner key risks and opportunities.
13. Performs sensitivity and what if analysis.
14. Track savings to budget.
Job specification
Education
1. Bachelor Degree in Economics, Business, or Finance.
Experience<ul><li>
Minimum 4 Years, 2 of which in telecom budgeting/decision support.</li></ul>
Skills and abilities
1. Very good English and Arabic both spoken and written.
2. Very good computer skills.
3. Good knowledge of budgeting processes
4. Good analytical and presentation skills
5. Good communications and interpersonal skills
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Decision support Supervisor

<div><div>Purpose of the job
As a data engineer you'll work as s a Big Data Developer, you will be working on Data Ingestion activities to bring large volumes of data into our Big Data Lake. The candidate will play a vital role in building new data pipelines from various structured and unstructured sources into Hadoop. You will be working closely with data consumers and source owners to create the foundation for data analytics and machine learning activities.
Duties and responsibilities<ul><li>
Identifying data ingestion patterns and build framework to efficiently ingest the data to our Data Lake</li><li>
Performance tuning ingestion jobs to improve throughput</li><li>
Improving CI/CD process by automating build, test and deployment framework</li><li>
Build high-performance algorithms, prototypes, and proof of concepts</li><li>
Research opportunities for data acquisition and new uses for existing data</li><li>
Develop data set processes for data modeling, mining and production</li><li>
Integrate new data management technologies and software engineering tools into existing framework</li><li>
Work with In-memory database tools (Redis, Riak)</li><li>
Collaborate with data architects, modelers and IT team members on project goals</li></ul>
Education<ul><li>
Bachelor degree of Engineering in Computer Systems, or Computer Science.</li></ul>
Experience<ul><li>
5+ years working with Java based applications and open source technologies</li><li>
3+ years data engineering experience supporting high-volume, high-velocity data streams.</li><li>
Prior experience in working with Hadoop technologies such as HBase, Hive, Spark is a plus 
</li><li>
Performance tuning of Java applications and messaging technologies is a plus</li><li>
Prior experience with relational databases such as MS SQL, Oracle and DB2</li><li>
Knowledge and understanding of SDLC and Agile/Scrum procedures, CI/CD and Automation is required</li><li>
Ability to use containers like dockers or Kubernetes is a plus</li><li>
Ability to write SQL queries and use tools such as Hadoop, Tableau, QlikView, and other data reporting tools.</li><li>
Experience in transactional and data warehouse environments using MySQL, Hive, or other database systems. Must deeply understand joins, subqueries, window functions, etc.</li><li>
Strong background in designing relational databases like Postgres and NoSQL database like Mongo DB
 
or Cassandra</li></ul>
Skills and abilities<ul><li>
Very good English both written &amp; spoken.</li><li>
Good computer skills.</li><li>
Past experience in telecom operators and service providers is preferred</li><li>
Good knowledge of database systems and BI solutions</li><li>
Good programming and debugging skills.</li><li>
Good problem solving skills.</li><li>
Ability to administer different hardware and operating system solutions.</li></ul>
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Sr. Supervisor Data Engineer

<div><div>Purpose of the job
To assess and monitor network performance through regular voice and data benchmarking campaigns, ensuring superior customer experience and identifying areas of network quality improvement. The role involves analyzing service quality metrics, generating detailed performance reports, and supporting the proactive resolution of network issues affecting service quality.
Duties and responsibilities<ul><li>
Analyze Data/Voice benchmarking campaigns conducted to assess Orange Egypts network performance.</li><li>
Prepare detailed report (voice quality analysis, dropped calls, blocked calls, throughput analysis,etc) for each measurement conducted.
</li><li>Launch new initiatives &amp; projects that focus on enhancing the network QoS.</li><li>
Setup &amp; calibrate internal tools measurements to guarentee measurement quality and effeciency.
</li><li>Actively facilitate a challenging environment that encourages decision making, personal ownership, teamwork and accountability at all levels.</li><li>
Generate, prepare &amp; submit sufficient quality reports including all the required analysis in each field that will provide a clear visibility of the network performance for top management.</li><li>
Maintain network quality performance through all available tools like counters, field measurements and captures.</li><li>
Monitor, analyze &amp; report Access Network performance through KPIs &amp; following up chronic problems till it solved with the concerned teams.</li><li>
Act as a 1st line support for the teams technicians for any field problems arising during drive test measurements.</li><li>
Proactively assess issues &amp; network bottlenecks that could affect future performance.
</li><li>Manage &amp; encourage the development and creation of in-house developed tools to minimize the time and efforts for analyzing network quality problems as well as the investment costs.</li><li>
Deepen diversified functional knowledge that connects different fields and disciplines through a solid understanding of the radio &amp; access network side and linking them with other fields such as the Core, BSS and optimization.</li><li>
Affirm the problem resolution within desired SLAs.</li></ul>
Job specification
Education
Bachelor degree in Engineering Communications Department.
Experience
6 years of Professional expeirence in Telecommunications field
Skills and abilities:<ul><li>
Experience in 2G/3G/4G drive test analysis.</li><li>
Proficiency in analyzing KPIs and Parameter Optimization.</li><li>
Excellent English Language reading and writing.</li><li>
Excellent Communication skills.</li><li>
Planning &amp; organizing skills.</li><li>
Time management skills.</li><li>
Leadership skills.</li></ul>
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

Sr. Supervisor, Network Quality of service and benchmarking analysis

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