Qureos Mentor

Oregon Health & Science University

Oregon Health & Science University (OHSU) is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation, and leadership in health care, education, and research. OHSU treats complex health needs, makes life-saving discoveries, and educates the next generation of health professionals.

<div>Department Overview:
<div>
The School of Dentistry (SoD) shares the mission of the Oregon Health &amp; Science University (OHSU) to provide educational programs, basic and clinical research, and high-quality care and community programs. We strive to foster an environment of mutual respect where the free exchange of ideas can flourish. The dental school prepares graduates in general dentistry and dental specialties to deliver compassionate and ethical oro-facial health care.</div>
Function/Duties of Position:
<div>
This position is responsible for managing post-award grant-related activities for SoD PIs, assisting with the department operations finances, and addressing other financial responsibilities. This position performs financial modeling in support of strategic and operational decisions and provides ad hoc reporting to support operational adjustments to changing external or internal conditions. This role includes providing cost center reporting, analysis and guidance; post-award financial reporting; department budget development; and overall financial management of grants within the department.</div><div></div><div><br>
Fiscal responsibilities can include, but are not limited to, routine financial reporting and projections, analyze NIH and other grant budgets-to-actual variances, independently perform complex financial analysis and evaluation and with resolutions as needed, revenue and expense processing and tracking, expense review &amp; approval, post-award support, and budget development, General Ledger (GL) and Service Center specific accounting/reporting/forecasting; management of labor distribution and certification; provide post-award grants management (basic and clinical) to include financial planning, reporting and forecasting support; ensure compliance on financial processes and procedures.</div><div></div><div><br>
Position actively works with Director, Research, and other OHSU partners (OPAM, OHSU Finance, etc.) to resolve questions, issues and/or errors, ensuring adherence to internal and external applicable policies. Additional responsibilities include assist external auditors with financial activity questions; participation in post-award team meetings, department and team meetings, development of department policies/procedures, advising and training others on financial matters and special projects as requested by OHSU leadership and faculty.</div><div></div><div><br>
This position requires expertise in OHSU, federal/NIH and other regulatory/funding agency policies, Oracle, OGA, Cognos, UFO, and other university information systems. Other responsibilities include identifying problems in changing environments, recommending solutions, and communicating important information to Providers, PIs, and Department personnel. Functions as critical central team member in the development and implementation of a cohesive fiscal and administrative program to serve the SoD&iquest;s research mission. This position works with both the SoD Finance team and in the SoD Office of Research.</div>
Required Qualifications:
<ul><li>Bachelor's degree <b>AND</b></li><li>
Five years of grants/contracts administration experience or five years of post-award financial analysis experience, <b>OR
</b></li><li>Seven years of grants/contracts administration experience or seven years of post-award financial analysis experience, <b>OR
</b></li><li>Certification from the Society of Research Administrators (CRA) <b>AND</b> five years of grant and contracts administration experience</li><li>
All candidates must be highly proficient with the use of computers, including database and spreadsheet applications spreadsheet skills, including complex functions, formulas, and formatting</li><li>
Experience with relational databases</li><li>
Understanding of financial reporting concepts such as cost accounting and net present value analysis</li><li>
Knowledge of the financial requirements and systems relevant to sponsored research; mastery of MS Excel; familiarity with NIH grant administration practices and rules</li><li>
Excellent demonstrated attendance record</li><li>
Excellent communication skills, both verbal and written</li><li>
Proven analytical skills; ability to manage multiple complex problems and prioritize work load to ensure projects completed in a timely manner</li><li>
Must be detail-oriented</li><li>
Knowledge or ability to learn electronic grant submission processes</li><li>
Ability to exercise diplomacy, establish effective working relationships and maintain a high degree of professionalism with internal and external customers, including students, faculty, research staff, supporting departments, and all levels of leadership</li></ul>
Preferred Qualifications:
<ul><li>BS in Accounting, Finance, or a related field from an accredited college or university. Note: If from a related field, candidate must have 18 hours of accounting courses from an accredited college or university</li><li>
Certification or formal training in grants management a plus</li><li>
Minimum 5 years of experience in post-award sponsored projects accounting, specifically with NIH-sponsored projects and multi-center grants</li><li>
7 years of experience with post-award sponsored projects accounting at OHSU</li><li>
Mastery of Oracle</li><li>
Experience extracting data from Cognos</li><li>
Familiarity/experience with UFO and CANDID a plus</li><li>
Proficient in OHSU financial management tools (including General Ledger, iProcurement, Labor Distribution, TM1 Analytics, and Smartsheet)</li></ul>
Why apply to OHSU?: <b>We are Oregon's only public academic health center.</b> In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. <b>All are welcome.</b> OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu</div>

Senior Post-Award Financial Analyst

<div>Department Overview:
<div>
The Department of Pediatric / Division of Pediatric Neonatology is recruiting for a full-time APP for the Neonatal Intensive Care Unit (NICU) at PeaceHealth Southwest.</div>
Function/Duties of Position:
<div>
The appointee shall provide services as assigned by the supervisor in furtherance of the university&rsquo;s missions and goals of teaching, research, patient care, outreach and public service.</div><div></div><div><br>
The Clinical Faculty APP delivers care aligned with a defined scope of practice in the Neonatal Intensive Care Unit (NICU) at PeaceHealth Southwest, with work expectations operationalized through departmental workflows, productivity standards, and performance expectations consistent with the collective bargaining agreement (CBA) and institutional policies.</div><div></div><div><br>
This role is structured to meet contract-defined work expectations of 166.4 annual shifts per year (1.0 FTE), aligned with the staffing model for PeaceHealth Southwest NICU, including 12.5-hour shift-based scheduling, continuous 24/7 coverage, and clinical coverage expectations that include days, nights, weekends, and holidays consistent with unit scheduling guidelines</div><div></div><div><br>
The Clinical Faculty APP will participate in departmental scheduling processes, including weekends and holidays with scheduling practices aligned to contract provisions, equitable distribution of coverage, and maintenance of safe, consistent clinical operations.</div><div></div><p><b><br>
The duties of this position include:
</b></p><div><b>Clinical Activities </b>(<i>not assigned administrative, education, or research FTE</i>):</div><ul><li>
Patient Population:
<ul><li>Neonates and infants requiring Level III neonatal intensive care services, including premature infants, critically ill newborns, and medically complex patients.
</li><li>Patients may include those requiring stabilization, intensive monitoring, procedural support, and coordination of multidisciplinary care.</li></ul></li><li>
Practice area and practice type:
<ul><li>Inpatient practice within the Neonatal Intensive Care Unit (NICU).
</li><li>Shared practice model in collaboration with attending neonatologists and interdisciplinary care teams, with independent practice responsibilities consistent with APP scope, licensure, training, and credentialing.
</li><li>APPs practice with a high degree of clinical autonomy within their scope, licensure, and credentialed privileges, in collaboration with the interdisciplinary care team.</li></ul></li><li>
Clinical coverage requirement:
<ul><li>Participation in a shift-based 24/7 staffing model providing continuous APP coverage at PeaceHealth Southwest NICU.</li><li>
Scheduled coverage includes 12.5-hour day and night shifts, weekends, holidays, and assignment across the full scheduling cohort.</li><li>
Position expectations include participation in night and weekend coverage that may exceed 40% of total shifts, consistent with the defined staffing model for this contracted community-based practice. Assignment of greater than 40% night/weekend coverage is contingent upon the continued use of back-to-back shifts.</li><li>
Participation in voluntary back-to-back day-to-night shifts, when scheduled, is permitted consistently with departmental staffing guidelines.</li><li>
Support for patients requiring neonatal intensive care including but not limited to admissions, daily ongoing care, discharges (planned and unplanned as clinically appropriate), consultations, delivery attendance, neonatal resuscitation, transport coordination, triage, and team-based patient care responsibilities, as assigned</li></ul></li><li>
Department specific activities:
<ul><li>Practice includes provision of neonatal care in a community-based contracted practice environment, including collaboration with onsite and remote neonatologist support consistent with the PHSW care model.</li><li>
Management of NICU patients, including assessment, diagnosis, treatment planning, and ongoing clinical management.
</li><li>Attendance at high-risk deliveries and neonatal resuscitations.
</li><li>Performance of procedures within scope of practice and credentialed privileges (e.g., intubation, umbilical line placement, lumbar puncture, thoracostomy/chest tube placement, thoracentesis, venous and arterial access procedures, surfactant administration, and other procedures as credentialed), consistent with institutional privileging standards</li><li>
Participation in multidisciplinary rounds, care coordination, discharge planning, and family communication.
</li><li>Completion of consultations, both prenatal consults and consults requested by other community newborn providers (pediatricians, family medicine, ER)</li><li>
Support of patient safety, quality improvement, clinical protocols, and compliance with departmental and institutional standards.</li></ul></li></ul><div><b>
Faculty Activities </b>(<i>service, scholarship, and research</i>):</div><ul><li>
Clinical APP faculty are expected to engage in activities that support professional advancement and are consistent with faculty pursuits and standard work expectations, commensurate with rank, role, effort allocation, and departmental guidelines.</li><li>
Faculty pursuit opportunities specific to position:
<ul><li>Participation in quality improvement, patient safety, and clinical innovation initiatives
</li><li>Development, implementation, or evaluation of evidence-based practice guidelines or clinical protocols
</li><li>Participation in scholarly activity, including presentations, publications, abstracts, posters, or other dissemination of work
</li><li>Involvement in clinical, translational, educational, or practice-based research, as applicable
</li><li>Teaching, precepting, and mentorship of learners, including APP students, residents, fellows, or new APP faculty
</li><li>Participation in departmental, institutional, or professional committees, task forces, or service activities
</li><li>Engagement in professional development, leadership development, and advancement activities consistent with promotion criteria
</li><li>Contribution to departmental strategic initiatives and other faculty pursuits as assigned or mutually agreed upon</li><li>
Other activities as outlined in the Standard Work: Clinical Faculty Pursuit Expectations for Employees in the APU CBA (SOM)</li></ul></li></ul><div><b>
Other Activities </b><i>(not covered above)</i>:</div><ul><li>
APPs are eligible for continuing education support consistent with the collective bargaining agreement, including CME funding. Continuing education activities may be supported through a combination of CME funds, PTO, and/or faculty pursuits time, as applicable</li><li>
All APPs are expected to support the clinical, education, and research mission of OHSU through routine clinical care that includes working with students, trainees, and patients participating in research, consistent with their role, scope of practice, and applicable contract and institutional policies.</li></ul>
Required Qualifications:
<div><b>
Education</b>:</div><div>
Successful completion of a graduate-level advanced practice provider program (e.g., Master&rsquo;s or Doctor of Nursing Practice [DNP] for Nurse Practitioners, or Master&rsquo;s/Doctorate for Physician Assistants) from an accredited program.</div><div></div><div><b><br>
Registrations, Certifications and/or Licenses</b>:</div><ul><li>
Current RN and APRN licensure with the Oregon and Washington Board of Nursing.
</li><li>Current national certification as a Neonatal Nurse Practitioner</li><li>
Current BLS, NRP, and PALS certification as required for the position</li><li>
DEA Registration.</li></ul><p>
 - OR -</p><ul><li>
Current PA licensure with the Oregon and Washington Medical Board.</li><li>
Current NCCPA Certification.
</li><li>Current BLS, NRP, and PALS certification as required for the position.</li><li>
DEA Registration.</li></ul><div><b>
Experience</b>:</div><ul><li>
Appointee must be a board-certified Neonatal Nurse Practitioner (NNP) or Physician Assistant (PA) with appropriate training, experience, and clinical competency to provide care for infants in a Level III Neonatal Intensive Care Unit (NICU).
</li><li>For new graduates, completion of required clinical training and eligibility for licensure, credentialing, and privileging as required for the role is required.</li></ul><div><b>
Skills and Abilities</b>:</div><ul><li>
Demonstrated clinical judgment, critical thinking, and decision-making skills in a complex care environment.
</li><li>Ability to assess, diagnose, and manage patients within scope of practice and applicable privileges.
</li><li>Ability to perform procedures and clinical interventions consistent with training and role requirements.
</li><li>Strong communication and interpersonal skills, including effective collaboration with patients, families, physicians, nurses, and interdisciplinary teams.
</li><li>Ability to function effectively in a fast-paced, high-acuity environment, including emergency or rapidly changing situations.
</li><li>Ability to prioritize, manage workload, and adapt to evolving clinical needs.
</li><li>Proficiency with electronic health records, clinical documentation, and relevant medical technology.</li><li>
Commitment to patient safety, quality improvement, professionalism, and continuous learning.</li></ul>
Preferred Qualifications:
<ul><li>Experience providing advanced practice care in neonatal, critical care, inpatient, or pediatric settings preferred.
</li><li>Experience managing high-acuity or medically complex patients preferred.
</li><li>Experience with neonatal procedures, emergency response, and interdisciplinary team-based care, as applicable to scope of practice, preferred.</li></ul>
Additional Details:
<div><b>
Apply here online:</b></div><div>
Upload cover letter and resume. Please be sure to include months and years (MM/YYYY format) to the resume for jobs/work experience.</div><div>
*OHSU Employees be sure to apply using your OHSU email*</div>
Why apply to OHSU?: <b>We are Oregon's only public academic health center.</b> In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. <b>All are welcome.</b> OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu</div>

Instructor or Assistant Professor / Advanced Practice Provider

<div>Function/Duties of Position:
<div>
The Department of Psychiatry has an opening for an energetic and highly motivated Research Data Analyst 2. The incumbent will be responsible for conducting complex, large-scale data analyses of both existing and newly collected datasets, combining behavioral, demographic, healthcare record, and cognitive data to refine and test algorithms for health services research projects related to Traumatic Brain Injury, PTSD, and suicide prevention among Veterans, as guided by the investigative team. Additionally, the incumbent will assist with large database management, cleaning, harmonization, audit compliance and quality assurance and enhancing workflows for data collection, curation, processing, management, and sharing. The incumbent will also be responsible for providing data analytic expertise to support manuscript preparation and results dissemination. The position requires the ability to work independently, as well as part of a team, and manage assigned projects including justifying technical decisions with stakeholders. The candidate must have experience with the R statistical environment and Stata. The ideal candidate should be comfortable working in a team, troubleshooting issues, and have good verbal and written communication skills.</div>
Required Qualifications:
<ul><li>Master&rsquo;s degree in Public Health or Epidemiology <b>AND</b> 2 years of relevant experience <b>OR</b><b> </b>Bachelor&rsquo;s degree in Public Health or Epidemiology <b>AND</b> 4 years of relevant experience.</li><li>
The position requires expertise in and fluency in statistical analyses using both R and Stata.</li><li>
Requires experience with longitudinal and multilevel data analysis to code, clean, and visualize data using large national survey datasets.</li><li>
Requires experience compiling complex intergenerational cohort datasets from large, national studies, as well as experience identifying and harmonizing key variables across waves of large national cohort data sources.</li><li>
Requires database management experience across multiple studies and laboratories
</li><li>Requires experience with audit compliance and quality assurance of data.</li><li>
Effectiveness in organizing tasks and setting priorities, multi-tasking, working efficiently with a team, and the ability to be adaptable, creative, and a quick learner are all necessary.</li></ul>
Preferred Qualifications:
<ul><li>Preference will be given to applicants with experience conducting statistical analyses in epidemiology, mental health, and/or neuroimaging research.
</li><li>Machine learning familiarity preferred.</li></ul>
Additional Details:
<div><b>
Apply here online:</b></div><div>
Upload cover letter and resume. Please be sure to include months and years (MM/YYYY format) to the resume for jobs/work experience.</div><div>
*OHSU Employees be sure to apply using your OHSU email.*</div>
Why apply to OHSU?: <b>We are Oregon's only public academic health center.</b> In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. <b>All are welcome.</b> OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu</div>

Research Data Analyst 2

<div>
 <strong>
  Department Overview
  <br/>
  <br/>
 </strong>
 OHSU Casey Eye Institute is a premier academic medical center providing eye care for adults and children in the Pacific Northwest and beyond. We treat eye conditions from the most straightforward to the most complex and offer expert care in all ophthalmology specialties.
 <br/>
 <br/>
 Since 1945, OHSU Casey Eye Institute doctors and vision scientists have worked side by side to discover the causes of eye disease and find new treatments. Bringing research and patient care together helps us turn possibilities into realities. OHSU Casey Eye Institute is a "High Performing" eye hospital, which means we are ranked in the top 10 percent nationally by U.S. News &amp; World Report.
 <br/>
 <br/>
 The purpose of this position is to provide administrative support to the Casey Eye Community Outreach Program related to the program's operations including community-based and school-based vision screening services for adults and children, research activities, and vision health educational activities in Oregon, and beyond!
 <br/>
 <br/>
 This includes enrolling and registering vision screening participants, providing customer service and point of service support for the program, purchasing supplies, data entry, assisting in coordinating outreach and research activities (domestic and international), arranging meetings, project assistance, submitting reimbursements and providing general office support.
 <br/>
 <br/>
 <strong>
  Function/Duties of Position
  <br/>
  <br/>
 </strong>
 <strong>
  Program Participant Enrollment &amp; Tracking
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Schedule and register vision screening participants into OHSU Epic.
  </li>
  <li>
   Index external orders into OHSU Epic for image interpretation and transmitting screening results.
  </li>
  <li>
   Enter mobile and telehealth screening data into RedCap, or other databases.
  </li>
  <li>
   Index consent forms to OHSU Epic, Redcap, and/or other designated databases, in compliance with approved protocols.
  </li>
  <li>
   Accurately enter and update data in designated databases and tracking systems within established timelines to support effective program operations, reporting, and evaluation.
  </li>
  <li>
   Ensure timely and accurate data entry, record maintenance, and quality assurance to support program monitoring, compliance, and outcome reporting.
  </li>
  <li>
   Track program metrics, screening results to help generate reports, and data sets from Epic, RedCap or other program databases for analysis.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Program Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides high quality customer service to both external and internal customers including community partners, program participants, volunteers, other OHSU depts./contacts, etc.
  </li>
  <li>
   Provide flexible coverage of administrative and operational needs, and the continuous application of process improvement methods and skills.
  </li>
  <li>
   Prepare materials for the program services including: vision screening packet consent forms; evaluation and training materials for community-based vision health educational activities; and other outreach activities as needed.
  </li>
  <li>
   Manage pre and post participant vision screening records and results, in compliance with clinical and research protocols, and as outlined in the community partnership agreements.
  </li>
  <li>
   Purchase vision screening supplies, general office and other items for both domestic and international outreach activities.
  </li>
  <li>
   Assist with literature research, and update EndNote reference files.
  </li>
  <li>
   Reconcile P-Cards, create and reconcile Purchase Orders, and submit reimbursements across the program.
  </li>
  <li>
   Monitor and triage program email, fax and phone line and direct program inquiries to the appropriate staff.
  </li>
  <li>
   Provide support for projects within both domestic programs on an as-needed basis.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other duties as assigned to
 </strong>
 provide effective support to the Casey Eye Community Outreach Program&rsquo;s activities
 <br/>
 <br/>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Education/Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Two years of general office or secretarial experience; OR
  </li>
  <li>
   An Associate&rsquo;s degree or certificate in office occupations or office technology and one year of general office or secretarial experience; OR
  </li>
  <li>
   A Bachelor&rsquo;s degree and one year of general office or secretarial experience; OR
  </li>
  <li>
   An equivalent combination of training and experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Note
 </strong>
 : Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience.
 <br/>
 <br/>
 <strong>
  Skills/Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrated ability to take initiative and complete projects.
  </li>
  <li>
   Excellent written and verbal communication.
  </li>
  <li>
   Detail oriented, highly accurate, and able to multi-task.
  </li>
  <li>
   Ability and experience working within a team.
  </li>
  <li>
   Strong computer skills and advanced MS Office (Word, PowerPoint, Excel) expertise
  </li>
  <li>
   Ability to operate and communicate effectively and professionally while meeting multiple deadlines and completing projects simultaneously.
  </li>
  <li>
   Ability to prioritize and balance multiple tasks with interruptions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Bachelor's in
 <strong>
  any
 </strong>
 field
 <strong>
  OR
 </strong>
 Associates
 <strong>
  AND
 </strong>
 Bilingual
 <br/>
 <br/>
 Experience in public health, community outreach/service/engagement and/or program support.
 <br/>
 <br/>
 <strong>
  Experience With Epic, RedCap Or Other EHRs And Databases.
  <br/>
  <br/>
 </strong>
 Demonstrated ability to manage own performance to achieve expected results with the expected level of oversight or follow up
 <br/>
 <br/>
 <strong>
  Additional Details
  <br/>
  <br/>
 </strong>
 Position is based in the Outreach Office on Marquam Hill and follows a Monday&ndash;Friday schedule. Limited travel to service sites across Oregon may be required, along with occasional weekend work (less than 2% of total work time), typically with advance notice.
 <br/>
 <br/>
 <strong>
  Why apply to OHSU?
  <br/>
  <br/>
 </strong>
 <strong>
  We are Oregon's only public academic health center.
  <br/>
  <br/>
 </strong>
 In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
 <br/>
 <br/>
 <strong>
  All are welcome.
  <br/>
  <br/>
 </strong>
 OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply.
 <br/>
 <br/>
 To request reasonable accommodation, contact askhr@ohsu.edu
</div>


Administrative Assistant

<div>Department Overview:
<p>
The Care Coordinator I performs a clinical role that is vital in supporting the care team with coordination, analytical and administrative functions. The team includes various providers, residents, fellows, technicians, as well as additional learners and professionals within in the practice. Care coordination in panel management is the task of bridging gaps between patient care, specialists, labs, health maintenance and preventive care.</p><p></p><p><br>
The Care Coordinator works in the Medicine Specialty Clinic and supports the clinical practice of various specialties within the Department of Medicine.
</p>Function/Duties of Position:
<ul><li>Patient management: Uses EPIC for report writing to reach out to patients by making cold calls, My Chart messages, sending letters. Supports the team by</li><li>
entering referrals, orders and interacting with the care team to ensure health</li><li>
maintenance and preventive care is provided. Scrubs (reviews and manages) charts daily to understand what is and is not needed by each scheduled patient.</li><li>
Proactively schedules appointments.</li><li>
Care coordination: Assumes a lead role in the work for health maintenance and panel coordination. Assists with questions regarding referrals and tests.</li><li>
Communication: Provides information and education to patients and gathers information for specific visits. Prioritizes and responds to patient questions via MyChart, phone, email and fax in regards to scheduling and care issues within scope. Escalates all issues outside scope as appropriate.</li><li>
Documentation/Data management: Documents legibly, concisely, correctly and completely to ensure team can accurately assess the status of care needs. Uses approved clinical resources and follows procedures appropriately. Participates as assigned with database input. Issues patient safety alerts to providers and helps manage the patients affected. Monitors department tracking tools and provides providers with real-time updates as appropriate. Initiates and implements processes to facilitate continual improvements related to data collection.</li></ul>
Required Qualifications:
<p>
Two years&rsquo; experience in a hospital or hospital based clinic setting, <b>AND</b></p><p>
High School diploma or equivalent, <b>AND</b></p><p>
Positions with in person patient care: BLS certificate within 30 days of hire or prior to independent practice, whichever comes first, <b>AND</b></p><p>
One of the following four:</p><ul><li>
Completion of a nationally recognized accredited medical assistant training program, including a practicum (externship) of at least 160 hours, OR</li><li>
Successful completion of a formal medical services training program of the United States Armed Forces, OR</li><li>
Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT), OR</li><li>
Current Oregon Practical Nurse License</li></ul><p>
For those completing medical assistant training or formal military medical services training as referenced above in #1 and #2, the following is also required (Those qualifying under the EMT or LPN qualification are exempt from this requirement.)</p><p>
MA certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate. Currently, these include:</p><ul><li>
The American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA.)</li><li>
The American Medical Technologists (AMT), awarding the Registered Medical Assistant (R.M.A.)</li><li>
The National Center for Competency Testing, awarding the National Certified MA (NCMA.)</li><li>
The National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA.)</li></ul><p>
Any applicable certifications or licensures must be maintained for the duration of employment.</p><p>
In addition to receiving the appropriate certification noted above, Medical Assistants will be required to successfully demonstrate competencies prior to completion of probation or the internal job change evaluation period, as appropriate.</p><p>
Ability to work independently and as a member of the team, including leadership.</p><p>
Knowledge of patient flow and back office functions. Ability to effectively and efficiently perform chart scrubbing and panel outreach activities. Demonstrated strong analytic skills, including displaying and interpreting data. Proficiency with EPIC, Microsoft Office including Excel, Word and Power Point. Ability to manage time sensitive competing demands and meet deadlines. Working knowledge of medical terminology. Strong relationship building skills, excellent communication skills, exceptional customer service skills, highly sensitive to patient needs.</p>
Why apply to OHSU?: <b>We are Oregon's only public academic health center.</b> In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. <b>All are welcome.</b> OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu</div>

Care Coordinator 1

<div>Department Overview:
<p>
The Patient Access Resource Specialist (PASR) gathers and records required information about patients, provides customer services which includes confirming health insurance coverage, determining individual financial obligations, verifying that necessary authorizations for care have been obtained, scheduling physician office appointments, cancer treatment appointments, and ancillary appointments, and assisting patients in an office or practice setting. This position may be responsible for scheduling a high volume of complicated patient procedures and clinic appointments. This position will serve as a liaison and information resources for physicians, nursing support staff, and coworkers, referring physician offices, patients and insurance companies on referral requirements per diagnosis and service. This role will be required to answer incoming calls to the clinic, to schedule, transfer, or triage to a clinical team. This role will explain detailed complicated procedures to patients and answer any patient questions or concerns within scope. Works closely with other medicine/surgery clinics for appointment coordination. Works reschedule and wait lists when necessary; Prepare and mail, fax, or email new patient information packets when necessary; Direct patients to appropriate providers for other health care issues; Complete and route direct referrals to other clinical services; Enter patient information accurately into the electronic medical record when necessary.</p>
Function/Duties of Position:
<p><b>
Customer Service:</b></p><ul><li>
 Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs and the continuous application of process improvement methods and skills.</li></ul><p><b>
Additional Business Functions/Duties / Coordination/Staff Resource:
</b></p><ul><li>When called upon to do so, shares business expertise and disseminates business and clinical information to PAS Specialists within the Department. Instruct co-workers as needed in Epic. Maintains a service-based working knowledge of diagnostic and procedural coding. Provides on the job training, orientation, guidance and coaching for new PAS personnel in the service area.
</li></ul><p><b>Call Processing:</b></p><ul><li>
 As needed, responsible for connecting the patient with the appropriate individual to progress their care in the clinic; Transfers calls as needed, creates telephone encounters, contacts nursing coordinators, and pages providers and staff as needed per circumstance; Scheduling and managing of patient access to Center for Hematologic Malignancies Clinic; Create telephone calls from patients in the EMR which will include accurate documentation of requests for medication refills, complaints, general information inquiries and urgent health care concerns<b>; </b>Triage calls to the appropriate staff for patient care /needs assessment; Process call (answering, screening, routing, paging etc.) in a timely, polite, professional manner;<b> </b>Route calls to appropriate conclusion; Provide information to callers, including directions, addresses and hours of operation<b>; </b>Use schedules and departmental procedures to locate appropriate on-call person for internal and external callers; Understand and process calls per departmental policy for each encounter type (ie refill, telephone, documentation, etc); As needed, expected to take 10% of incoming volume of clinic calls.</li></ul><p><b>
Check-in/Checkout:</b><b>
</b></p><ul><li>Checks in and out clinic, procedure, and infusion appointments. This includes, but is not limited to careful review of insurance benefits, demographic information, confirming insurance eligibility, and /or authorization, and complex provider and infusion scheduling. Checks patient account numbers and corrects any problems, seeking advice from Central Registration as required. Ensures that all appointment comment information is accurate and completed. Identifies and updates deductible payments, co-payments, and prepayment requirements. Proper use of OHSU forms and documentation required for all patients.</li></ul><p><b>
Scheduling:</b></p><ul><li><b>
 </b>Coordinate high volume of complicated patient care appointments, procedures, and infusion treatments as directed by physician and/or nurse staff; Serves as a liaison and information resource for physicians, and nursing support staff; Return phone messages; Prepare and mail patient information packets; Direct patients to appropriate providers for other health care issues; Complete and route direct referrals to other clinical services; Enter patient information accurately into the electronic medical record when necessary. Maintains a service-based working knowledge of oncology practice.</li><li>
Is responsible for verifying patient eligibility and securing referral/authorization prior to the outpatient appointment or inpatient admission. The authorization process includes, but is not limited to, putting referral information on-line, obtaining authorization to provide care from the insurance company, identifying how much of the patient&rsquo;s deductible has been met, determining how much of an education benefit has been exhausted, tracking the number of visits used per authorized, following up on referrals for return appointments, and other miscellaneous tasks.</li><li>
Obtains managed care authorizations for all consultations, procedures, office visits, and care arrangements by scheduling appointments and contacting other ancillary and clinical services as needed. Applies problem solving and negotiating skills in resolving patient concerns and managed care related problems.</li></ul><p><b>
Integrated Care</b><b>:
</b></p><ul><li>Obtain prior medical records and studies when appropriate;<b> </b>Responsible for obtaining, recording, tracking, and verifying referrals and authorizations for the respective outpatient clinic and lab visits when necessary.</li></ul><p><b>
Administrative Duties</b><b>:</b></p><ul><li>
Faxing; Letter queues;<b> </b>Use right fax to send outgoing fax notification re: referral receipt<b>; </b>Other duties as assigned.</li></ul><p><b>
Continued Professional Development:
</b></p><ul><li>Participate in appropriate educational activities that enhance general knowledge or ability to do assigned work; Attend staff meetings and other informational sessions; Read vendor documentation, trade publications, or other appropriate publications; interact with peers and other employees to receive and disseminate information.</li></ul>
Required Qualifications:
<ul><li>One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and may require experience obtaining managed care authorizations (dependent on position description). OR one and a half years of work experience in a high-volume direct public contact position and 6 months experience in a medical office setting. The candidate must have a thorough knowledge of PAS policies and procedures. Candidates will have demonstrated advanced PAS user skills as well as extensive knowledge of integrated care at OHSU.</li></ul><p><b>
Knowledge and Skills Required:</b></p><ul><li>
Basic computer skills including word processing. Windows applications, on-line scheduling, and a preference for data-base skills. Excellent verbal and written communications skills. Strong customer service orientation. Demonstrated effectiveness in confrontational customer interactions.</li></ul>
Preferred Qualifications:
<ul><li>HS Diploma or advanced degree preferred.</li><li><p>
Experience in a medical and/or oncology office setting.</p></li><li>
Appointment scheduling experience.</li><li>
Basic computer keyboarding skills including typing of 40-50wpm.
</li><li>Proficient computer skills including word processing. Extremely high level of attention to detail.</li><li>
Strong customer service orientation.
</li><li>Must have excellent verbal and written communication, listening skills and awareness of self.
</li><li>Demonstrated reliable attendance record.
</li><li>Demonstrated effectiveness in confrontational customer interactions.
</li><li>Demonstrated problem solving and negotiation skills in resolving patient concerns, scheduling challenges and managed care related problems.
</li><li>Demonstrated understanding of managed care.
</li><li>Demonstrated reliable attendance record.</li></ul>
Additional Details:
<ul><li>Monday &ndash; Friday 8:00am-4:30pm or 8:30am-5:00pm</li><li>
Stooping, Crouching, Reaching, Listening, Sitting, Keyboarding, and ability to lift up to 50 lbs.</li></ul>
Why apply to OHSU?: <b>We are Oregon's only public academic health center.</b> In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. <b>All are welcome.</b> OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu</div>

PAS Resource Specialist

<div>Department Overview:
<p>
The Respiratory Care Coordinator (RCC) serves as a resource and acts as a role model for staff to ensure comprehensive and safe patient care. The RCC serves as a liaison and promotes a positive culture and teamwork within the department. The RCC reporting to and working collaboratively with respiratory leadership, effectively ensuring departmental standards and expectations are met.</p>
Function/Duties of Position:
<ul><li>Shift Coordinator Coordinates shift assignments, provides clinical support, ensures team receives meals and breaks through effective use of team resources. Determine staffing requirements and workload assignments based on departmental staffing plans and leadership guidance. Implements staffing incentives as outlined by leadership and departmental guidelines. Coordinate requests from internal/external customers for Respiratory Care Services. Ensure team accountability and stewardship of department resources (operation, financial and human) in alignment with organizational/departmental goals and objectives.</li><li><div>
Respiratory Therapy Performs respiratory therapy and testing as outlined in the Respiratory Care Practitioner 1 &amp; 2 position descriptions. Supplements staffing as determined by departmental staffing plans and leadership guidance.</div></li><li><div>
EHR Review Reviews patient medical records and Epic orders each shift. Adjusts orders to match prescribed therapy and discontinues unnecessary orders according to departmental policies and guidelines. Records data on charting inaccuracies via chart reviews, reports findings to leadership.</div></li><li>
Department Operations Promotes a customer-focused service model. Works closely with key partners to improve efficiencies within the department. Recommends operational modifications and facilitates changes as needed.
<ul><li>Serve as clinical expert and first line resource
</li><li>Serves as a liaison between team members and leadership. Identifies and escalates concerns in a timely manner using the proper chain of command.
</li><li>Fosters a positive work environment. Treats co-workers, clients, vendors, members of the public and leadership with courtesy and respect. Communicates with team members in a clear and professional manner.</li></ul></li><li>
Other Duties as Assigned</li></ul>
Required Qualifications:
<ul><li><div>
A current, valid Licensed Respiratory Care Practitioner's (LRCP) credential issued by the Health Licensing Office for the State of Oregon and Registered Respiratory Therapist (RRT) credential issued by the National Board for Respiratory Care (NBRC).</div></li><li><div>
Minimum of an associate degree from a respiratory therapy education program supported or accredited by the Commission on Accreditation for Respiratory Care (CoARC), or a related field. Bachelor degree in Respiratory Care or Healthcare administration preferred.</div></li><li><div>
Minimum of one specialty practice credential issued by the National Board for Respiratory Care (NBRC) preferred, including Adult Critical Care Specialist (ACCS), Neonatal Pediatric Specialist (NPS), Sleep Disorder Specialist (SDS), or Registered Pulmonary Function Technologist (RPFT), or the National Asthma Educator (AE-C) credential issued by the National Asthma Educator Certification Board (NAECB).</div></li><li><div>
2 years of clinical respiratory care practice.</div></li><li><div>
BLS from AHA required. New hires will be enrolled and required to complete during orientation.</div></li></ul>
Preferred Qualifications:
<ul><li>1-2 years of previous Respiratory Care lead or supervisor experience.</li><li>
Neonatal/Pediatric Specialty (NPS) credential issued by the National Board for Respiratory Care (NBRC)
</li><li>Adult Critical Care Specialty (ACCS) credential issued by the National Board for Respiratory Care (NBRC)</li><li>
Demonstrates good organizational skills.
</li><li>Provides safe and appropriate patient care within the standards of respiratory care practice. Displays judgment and superior problem-solving skills.
</li><li>Communicates positively and professionally with all internal and external customers.</li></ul>
Additional Details:
<div>
Work location in sometimes noisy patient care areas. 12 hour shifts. Possible exposure to blood, body fluids, airborn pathogens, magnetic fields, and radiation.</div><div></div><div><b><br>
Benefits:</b></div><br>
<ul><li>
Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee<br>
</li><li>
Two separate above market pension plans to choose from<br>
</li><li>
Vacation- up to 200 hours per year depending on length of service<br>
</li><li>
Sick Leave- up to 96 hours per year<br>
</li><li>
8 paid holidays per year<br>
</li><li>
Substantial Tri-met and C-Tran discounts<br>
</li><li>
Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)</li></ul>
Why apply to OHSU?: <b>We are Oregon's only public academic health center.</b> In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. <b>All are welcome.</b> OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu</div>

Respiratory Care Coordinator - Pediatrics Nights

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