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Orriva By Lotus Hospitality

Job Title: Operations Manager (Banquet)We are hiring for A Hotel / Banquet Operations Manager who must be be having experience of at least 2 years as an Operations Manager in a Banquet or Hotel and who can supervise staff and ensures smooth event operations, coordinating with clients, overseeing setup and tear-down, maintaining service quality, and resolving guest issues to guarantee excellent customer experiences during banquets and events.Job Location: Orivva by Awadh Palace, Raj Nagar Extension, Ghaziabad.Job Timings: 11 a.m to 9 p.m.Age Limit: 30 Years to 45 YearsWe Offer:<ul><li>Competitive Salary ranging from 20,000 INR to 30000 INR, as per knowledge and Experience.\</li><li>Opportunity to be part of growing hospitality brand .</li><li>Professional and Safe Work Environment.</li><li>Growth and Training Support.</li></ul>Key Responsibilities&middot; Staff Supervision: Guide, train, and assign duties to banquet servers and other service staff during events.&middot; Event Coordination: Collaborate with event planners and clients to confirm event details and ensure all requirements are met.&middot; Venue Management: Oversee the setup, decoration, and tear-down of banquet spaces according to client specifications and hygiene standards.&middot; Service Execution: Ensure food and beverage service is executed efficiently, meeting high-quality standards.&middot; Guest Relations: Serve as the point of contact for guests, addressing inquiries, handling special requests, and resolving any complaints or issues promptly and professionally.&middot; Inter-Departmental Communication: Maintain strong communication with other hotel departments, such as the kitchen, to ensure smooth coordination of food and beverage services.&middot; Inventory and Logistics: Monitor inventory levels and manage resource allocation to support event needs.&middot; Compliance: Ensure that all operations comply with health, safety, and hotel brand standards.Required Skills &amp; Experience&middot; Leadership &amp; Management: Ability to lead, motivate, and manage a team effectively.&middot; Experience: Must be from the Hotel / Banquet Industry having a minimum experience of 2 years as a Captain in any reputed Hotel or Banquet.&middot; Customer Service: A strong focus on exceeding customer expectations and providing excellent service.&middot; Communication: Excellent verbal and written communication skills for interacting with staff, clients, and guests.&middot; Problem-Solving: The ability to handle pressure, adapt to changing situations, and make sound decisions.&middot; Attention to Detail: Meticulousness in ensuring all event details are perfect, from setup to service.&middot; Teamwork: A collaborative spirit to work effectively with colleagues and different departments.&middot; Qualification: 10+2 with a Graduation Degree or Diploma in Hotel Management would be preferred.Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Flexible schedule</li></ul>Ability to commute/relocate:<ul><li>Raj Nagar Extension, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Have you worked as a Captain in a Banquet or Hotel ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Captain : 2 years (Required)</li></ul>Work Location: In person

Operations Manager for Banquet

Join Orriva By Lotus Hospitality and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Orriva By Lotus Hospitality

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Operations Manager for Banquet