Qureos Mentor

Orthodontic Experts Management LLC

<div>Description:

About us:
At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.
We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:<ul><li>
Accountability</li><li>
Continuous Improvement</li><li>
Inclusion</li><li>
Integrity</li><li>
Respect</li><li>
Teamwork</li><li>
Transparency</li></ul>
If you&rsquo;re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.
Job Description:
You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.
Duties include but are not limited to:<ul><li>
Taking clear x-rays.</li><li>
Taking clear photos.</li><li>
Taking accurate scans for retainers.</li><li>
Assisting in sterilizing equipment.</li><li>
Maintaining clean working environment (not limited to picture &amp; X-ray area).</li><li>
Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a &ldquo;warm hand-off&rdquo; to the TC.</li><li>
Assist in meeting and/or exceeding monthly and annual clinic goals.</li><li>
Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.</li><li>
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.</li><li>
Participate in Marketing Events</li><li>
Other tasks as assigned.</li></ul>
Requirements:
<ul><li>High School Diploma/ GED</li><li>
New Patient Coordinators should have the ability to work independently, and in a team setting.</li><li>
Computer skills</li><li>
New Patient Coordinators should have the ability to travel &amp; transport self to other practice locations.</li><li>
Minimum 6 months Chairside experience.</li><li>
Travel to Hales Corners and Madison</li></ul>
Working Hours/ Location/Pay:<ul><li>
Monday &ndash; Wednesday 8:45am &ndash; 5:00pm</li><li>
Thursday &amp; Friday 6:45am &ndash; 3:00pm</li><li>
2 Saturdays per month</li><li>
N81W15180 Ste. B, Appleton Ave , Menomonee Falls, WI 53051</li><li>
Full time</li><li>
Rate of pay - 17$</li></ul>
Benefits (for our full-time employees):<ul><li>
Paid Training</li><li>
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)</li><li>
Clinical Bonuses</li><li>
Paid Time Off</li><li>
Holiday Pay</li><li>
Medical, Dental, Vision, and Life Insurance</li><li>
Accident Insurance</li><li>
Short-Term Disability</li><li>
Long-Term Disability</li><li>
Employee Assistance Program</li><li>
Health Savings Account</li><li>
Dependent Care Account</li><li>
401(k) and matching</li><li>
Pet Insurance</li><li>
Tuition Assistance Program</li><li>
Identity Theft Protection</li><li>
MetLife MetLaw Legal Insurance</li><li>
Transit Reimbursement - Commuter Account</li><li>
Free and discounted Orthodontic Treatments</li></ul></div>

New Patient Coordinator (Menomonee Falls)

<div>Description:

About us: 
At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.
We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:<ul><li>
Accountability</li><li>
Continuous Improvement</li><li>
Inclusion</li><li>
Integrity</li><li>
Respect</li><li>
Teamwork</li><li>
Transparency</li></ul>
If you&rsquo;re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.
Job Description:
As a New Patient Coordinator II (NPC II), you will be set on the training path of an Orthodontic Assistant in training. Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering various orthodontic procedures. They must be able to demonstrate that they are grasping the procedures and are able to perform them by making progress towards mastering the procedures and performing them independently or under the direction of the orthodontist. The NPC II will also act as a backup for the NPC role, which consists of taking records (pictures and x-rays) used for creating a treatment plan for the new patient.
Duties include but are not limited to:<ul><li>
Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering the following orthodontic procedures.</li><li>
Assist the orthodontist during procedures, such as adjusting braces and placing orthodontic appliances.</li><li>
Complete Full Arch Bonding top and bottom, as well as bonding fixed retainers.</li><li>
Debonding</li><li>
Rebonding Brackets</li><li>
Using various digital scanners</li><li>
Making clear retainers</li><li>
Delivering expanders, space maintainers and forsus.</li><li>
Taking clear x-rays.</li><li>
Taking clear photos.</li><li>
Taking accurate scans for retainers.</li><li>
Assisting in sterilizing equipment.</li><li>
Maintaining clean working environment (not limited to picture &amp; X-ray area).</li><li>
Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a &ldquo;warm hand-off&rdquo; to the TC.</li><li>
Assist in meeting and/or exceeding monthly and annual clinic goals.</li><li>
Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.</li><li>
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.</li><li>
Participate in Marketing Events</li><li>
Completion of annual compliance training</li><li>
Other tasks as assigned.</li></ul>
Requirements:
<ul><li>High School Diploma/ GED</li><li>
New Patient Coordinators should have the ability to work independently and in a team setting</li><li>
Computer skills</li><li>
Previous experience in a dental or orthodontic setting preferred</li><li>
Travel to Algonquin, Rockford</li></ul>
Working Hours/ Location:<ul><li>
Monday &ndash; Wednesday 8:45am &ndash; 5:00pm</li><li>
Thursday &amp; Friday 6:45am &ndash; 3:00pm</li><li>
2 Saturdays per month</li><li>
Two 9.45 am to 6.00 pm shifts per month</li><li>
2496 Dekalb Ave, Unit B, Sycamore, IL 60178</li><li>
Full time</li><li>
Rate of pay - 18$</li></ul>
Benefits (for our full-time employees):<ul><li>
Paid Training</li><li>
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)</li><li>
Clinical Bonuses</li><li>
Paid Time Off</li><li>
Holiday Pay</li><li>
Medical, Dental, Vision, and Life Insurance</li><li>
Accident Insurance</li><li>
Short-Term Disability</li><li>
Long-Term Disability</li><li>
Employee Assistance Program</li><li>
Health Savings Account</li><li>
Dependent Care Account</li><li>
401(k) and matching</li><li>
Pet Insurance</li><li>
Tuition Assistance Program</li><li>
Identity Theft Protection</li><li>
MetLife MetLaw Legal Insurance</li><li>
Transit Reimbursement - Commuter Account</li><li>
Free and discounted Orthodontic Treatments</li></ul></div>

New Patient Coordinator II (Dekalb)

<div>Description:

About us: 
At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.
We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:<ul><li>
Accountability</li><li>
Continuous Improvement</li><li>
Inclusion</li><li>
Integrity</li><li>
Respect</li><li>
Teamwork</li><li>
Transparency</li></ul>
If you&rsquo;re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.
Job Description: 
As a Patient Service Representative, you will be responsible for providing a warm welcome to all visitors and providing them with the necessary information and assistance they need. You will also be responsible for answering incoming calls, managing the front desk, and providing general administrative support 
Tasks include but are not limited to:<ul><li>
Answer all phone calls.</li><li>
Listen and return all voicemails left in front of office phones.</li><li>
Check-in new and existing patients and let the clinical staff know that the patient has arrived.</li><li>
Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA privacy notice)</li><li>
Check out patients (collect payments, make next appointment)</li><li>
Handle questions and provide information to walk-in patients.</li><li>
Maintain comm-log up to date with all necessary patient/parent communication information.</li><li>
Review the daily schedule of the clinic for any changes.</li><li>
Check the daily schedule in advance and fill in any open spots with bondings/adjustments/new patient consultations at least two days prior. Adjust clinic hours based on the schedule.</li><li>
Review for Bonding approvals</li><li>
Check if all bondings are Approved and Active with insurance (the day before &amp; day of the appointment).</li><li>
Understand cancellation policy and reiterate it to patients.</li><li>
Print end of the day reports.</li><li>
Maintain office/reception area cleanliness.</li><li>
Check and reply to all office emails</li><li>
Check collected payments against the report and check all credit card transactions.</li><li>
Call patients with outstanding balances</li><li>
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.</li><li>
Participate in Marketing events</li><li>
Cash handling</li><li>
Other tasks as assigned</li></ul>
Requirements:
<ul><li>High school degree or GED equivalent</li><li>
3 years of customer service experience</li><li>
2 years of patient service experience</li><li>
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)</li><li>
Excellent problem solving and de-escalation skills.</li><li>
Excellent written and verbal communication skills</li><li>
Bilingual in Spanish</li><li>
Travel availability to Glendale Heights, Joliet</li></ul>
Working Hours/ Location/Pay:<ul><li>
Monday &ndash; Wednesday 8:45am &ndash; 5:00pm</li><li>
Thursday - Friday 6.45am - 3:00pm</li><li>
2 Saturdays per month</li><li>
Two 9:45am- 6:00pm Shifts per month</li><li>
2987 Kirk Rd, #103A , Aurora, IL 60502</li><li>
Pay: $19.00 - $20.00/hr</li></ul>
Benefits (for our full-time employees)<ul><li>
Paid Patient Service Representative Training</li><li>
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)</li><li>
Medical, Dental, Vision, and Life Insurance</li><li>
Short-Term Disability</li><li>
Employee Assistance Program</li><li>
Health Savings Account</li><li>
Dependent Care Account</li><li>
401(k) and matching</li><li>
Paid Time Off</li><li>
Identity Theft Protection - LifeLock</li><li>
MetLaw</li><li>
Pet Insurance</li><li>
Free and discounted Orthodontic Treatment</li><li>
Monthly Bonuses</li></ul></div>

Bilingual Patient Service Representative (Aurora)

<div>Description:

About us: 
At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.
We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:<ul><li>
Accountability</li><li>
Continuous Improvement</li><li>
Inclusion</li><li>
Integrity</li><li>
Respect</li><li>
Teamwork</li><li>
Transparency</li></ul>
If you&rsquo;re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.
Job Description: 
As a Patient Service Representative, you will be responsible for providing a warm welcome to all visitors and providing them with the necessary information and assistance they need. You will also be responsible for answering incoming calls, managing the front desk, and providing general administrative support 
Tasks include but are not limited to:<ul><li>
Answer all phone calls.</li><li>
Listen and return all voicemails left in front of office phones.</li><li>
Check-in new and existing patients and let the clinical staff know that the patient has arrived.</li><li>
Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA privacy notice)</li><li>
Check out patients (collect payments, make next appointment)</li><li>
Handle questions and provide information to walk-in patients.</li><li>
Maintain comm-log up to date with all necessary patient/parent communication information.</li><li>
Review the daily schedule of the clinic for any changes.</li><li>
Check the daily schedule in advance and fill in any open spots with bondings/adjustments/new patient consultations at least two days prior. Adjust clinic hours based on the schedule.</li><li>
Review for Bonding approvals</li><li>
Check if all bondings are Approved and Active with insurance (the day before &amp; day of the appointment).</li><li>
Understand cancellation policy and reiterate it to patients.</li><li>
Print end of the day reports.</li><li>
Maintain office/reception area cleanliness.</li><li>
Check and reply to all office emails</li><li>
Check collected payments against the report and check all credit card transactions.</li><li>
Call patients with outstanding balances</li><li>
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.</li><li>
Participate in Marketing events</li><li>
Cash handling</li><li>
Other tasks as assigned</li></ul>
Requirements:
<ul><li>High school degree or GED equivalent</li><li>
3 years of customer service experience</li><li>
2 years of patient service experience</li><li>
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)</li><li>
Excellent problem solving and de-escalation skills.</li><li>
Excellent written and verbal communication skills</li><li>
Bilingual - Spanish</li><li>
Travel required to Dekalb and Beloit</li></ul>
Working Hours/ Location/Pay:<ul><li>
Monday &ndash; Wednesday 8:45am &ndash; 5:00pm</li><li>
Thursday - Friday 6:45am &ndash; 3:00pm</li><li>
2 Saturdays per month</li><li>
Two 9:45am- 6:00pm Shifts per month</li><li>
5051 S. State Street ,Rockford, IL 61108</li><li>
Rate of pay - 19$ - 20$</li></ul>
Benefits (for our full-time employees)<ul><li>
Paid Patient Service Representative Training</li><li>
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)</li><li>
Medical, Dental, Vision, and Life Insurance</li><li>
Short-Term Disability</li><li>
Employee Assistance Program</li><li>
Health Savings Account</li><li>
Dependent Care Account</li><li>
401(k) and matching</li><li>
Paid Time Off</li><li>
Identity Theft Protection - LifeLock</li><li>
MetLaw</li><li>
Pet Insurance</li><li>
Free and discounted Orthodontic Treatment</li><li>
Monthly Bonuses</li></ul></div>

Bilingual Patient Service Representative (Rockford)

Join Orthodontic Experts Management LLC and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Orthodontic Experts Management LLC

ABOUT_COMPANY

New Patient Coordinator (Menomonee Falls)

New Patient Coordinator II (Dekalb)

Bilingual Patient Service Representative (Aurora)

Bilingual Patient Service Representative (Rockford)