Qureos Mentor

OU Health

<div><h2 class="jobSectionHeader"><b>Position Title:
</b></h2>Social Services Specialist MSW - Medical Oncology - Stephenson Cancer Center at Hillcrest - Tulsa
<p></p><h2 class="jobSectionHeader"><b>Department:
</b></h2>Hillcrest-Clinic
<p></p><h2 class="jobSectionHeader"><b>Job Description:
</b></h2><p><b>General Description:
</b></p><p>Under general supervision, provide social services to patients and their families at OU Health.
</p><p></p><p><b>Essential Responsibilities:
</b></p><p><i>Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
</i></p><ul><li><p>Provides social services to patients and their families for an assigned medical service
</p></li><li><p>Conducts intake interviews of patients and/or family members to gather needed information
</p></li><li><p>Makes psychosocial and diagnostic assessments and relates findings to necessary hospital staff
</p></li><li><p>Counsels patients and other persons regarding diseases, treatments, social or financial situations, emotional stress and/or other problems
</p></li><li><p>Conducts high social risk case findings and provides crisis counseling to patients and families regarding child abuse or neglect, physical abuse, etc. and documents these sessions
</p></li><li><p>Provides services of crisis intervention for patients and families
</p></li><li><p>Acts as a liaison between patients/families and the hospital staff and other agencies
</p></li><li><p>Utilizes available information to evaluate the effectiveness of services provided in producing the desired outcomes and makes adjustments in patient care are indicated
</p></li><li><p>Assists in discharge planning and referrals to the community for ongoing services
</p></li><li><p>Assists the patient and family with post hospital placement or transfer to post-acute care facility
</p></li><li><p>Assists patients and families with adverse reactions or difficult adjustments to illness, treatment or changes in functional status. Utilizes specialized interviewing and communication skills with children
</p></li><li><p>Acts a patient advocate for issues related to informed decision making, end-of-life care, realistic goal setting and appropriate resolution of ethical dilemmas
</p></li><li><p>May prepare statistics concerning referrals, extended stay and other elements
</p></li><li><p>May supervise students or newly hired employees
</p></li></ul><p></p><p><b>General Responsibilities:
</b></p><ul><li><p>Performs other duties as assigned
</p></li></ul><p></p><p><b>Minimum Qualifications:
</b></p><p></p><p><b>Education: </b>Master&rsquo;s Degree in Social Work.
</p><p><b>Experience: </b>No experience required.
</p><p><b>License(s)/Certification(s)/Registration(s) Required: </b>none required.
</p><p></p><p><b>Knowledge, Skills and Abilities:
</b></p><p>Knowledge of the principles and practices of social and psychological casework, of social and welfare resources available in the community and hospital, of current social and economic conditions, trends and problems. Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action. Ability to explain technical data in a form understandable by patients, families and hospital staff. Good interpersonal skills.
</p><p></p><h2 class="jobSectionHeader"><b>Current OU Health Employees - Please click </b><b>HERE </b><b>to login.
</b></h2><h2 class="jobSectionHeader"><b>OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.</b></h2></div>

Social Services Specialist MSW - Medical Oncology - Stephenson Cancer Center at Hillcrest - Tulsa

<div><h2 class="jobSectionHeader"><b>Position Title:
</b></h2>NSICU CTA
<p></p><h2 class="jobSectionHeader"><b>Department:
</b></h2>Neuro Transplant ICU
<p></p><h2 class="jobSectionHeader"><b>Job Description:
</b></h2><div><p>Under general supervision of a regi stered nurse, performs routine tasks in patient care.
</p></div><p></p><div><div><div><p><b>Essential Responsibilities
</b></p></div></div><div><div><p><i>Responsibilities </i><i>listed in this section are core to the position. Inability to perform these responsibilities with or without </i><i>an accommodation </i><i>may result in disqualification from the position.
</i></p></div><div><ul><li><p>Under general supervision of the RN and in collaboration with the patient and family, systematically and continually monitors the patient&rsquo;s health status and implements the plan of care.
</p></li><li><p>Carries out physician and nursing orders as directed by the RN that is within scope.
</p></li><li><p>Takes/records blood pressures , temperatures , pulse and weighs patients.
</p></li><li><p>Performs blood glucose monitoring.
</p></li><li><p>Sets up and discontinues telemetry monitor .
</p></li><li><p>Collects specimens as directed.
</p></li><li><p>Applies sterile dressings, removal of sutures, staples and/or drains. Performs all sterile procedures as assigned.
</p></li><li><p>Performs stomal irrigation and applies colostomy pouches.
</p></li><li><p>Performs oral suctioning.
</p></li><li><p>Takes emergency actions as needed and within scope.
</p></li><li><p>Performs all treatments and procedures as defined on initial skills checklist.
</p></li><li><p>Reports symptoms and significant changes in patient&rsquo;s condition or behavior to RN.
</p></li><li><p>Assists with admission, discharge and transfer process.
</p></li><li><p>Transports patients to and from various treatment centers when necessary; assists transporters in moving patients in and out of stretchers and wheelchairs.
</p></li><li><p>Keeps the patient&rsquo;s room in clean and orderly condition; makes beds, replaces soiled linen.
</p></li><li><p>Assists in restocking rooms with supplies and equipment as directed.
</p></li><li><p>When assigned to one patient as a safety attendant, provides care, observes the patient and does not leave the patient alone.
</p></li><li><p>May precept new CTAs.
</p></li></ul></div><p></p><div><p><b>General </b><b>Responsibilities
</b></p></div></div></div><div><div><div><div><ul><li><p>Performs other duties as assigned.
</p></li></ul></div></div><p></p><div><div><p><b>Education Requirements
</b></p></div></div><div><div><ul><li><p>HS Diploma or GED required .
</p></li></ul></div></div><p></p><div><div><p><b>Experience Requirements
</b></p></div></div><div><div><ul><li><p>No experience required .<br>
</p></li></ul></div></div></div></div><p></p><div><div><div><div><p><b>License/Certification/Registration Requirements
</b></p></div></div><div><div><ul><li><p>Current Basic Life Support issued by the American Heart Association required .
</p></li><li><p>Certified Patient Care Technician (CPCT) OR Patient Care Technician (PCTC) OR Advanced Unlicensed Assistant (AUA) required .<br>
</p></li></ul></div></div></div></div><p></p><div><div><div><p><b>Knowledge </b><b>/Skills/Abilities
</b></p></div></div><div><div><ul><li><p>Knowledge of basic nursing techniques and procedures .
</p></li><li><p>Ability to communicate effectively.
</p></li><li><p>Ability to follow written and oral instructions.
</p></li><li><p>Ability to maintain effective working relations with others.
</p></li></ul></div></div></div><p></p><h2 class="jobSectionHeader"><b>Current OU Health Employees - Please click </b><b>HERE </b><b>to login.
</b></h2><h2 class="jobSectionHeader"><b>OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.</b></h2></div>

NSICU CTA

<div><h2 class="jobSectionHeader"><b>Position Title:
</b></h2>Patient Services Representative (PSR) - OB/GYN Clinic
<p></p><h2 class="jobSectionHeader"><b>Department:
</b></h2>Obstetrics/Gynecology Clinic
<p></p><h2 class="jobSectionHeader"><b>Job Description:
</b></h2><p><i>OU Health Obstetrics and Gynecology Clinic is a high-volume, mission-driven academic practice providing comprehensive women&rsquo;s health services across all 77 counties in Oklahoma. We care for approximately 5,900 patients each month, offering a full spectrum of obstetric and gynecologic services, including prenatal care, high-risk obstetrics, and preventative women&rsquo;s health. Our multidisciplinary team of 75+ physicians, APPs, residents, social workers, and clinical staff is committed to delivering high-quality, patient-centered care with a strong focus on safety, outcomes, and experience. We are seeking candidates who are team-oriented, adaptable, and eager to learn in a fast-paced environment. Ideal applicants are passionate about women&rsquo;s health and committed to delivering compassionate, high-quality care aligned with our Patient First philosophy.
</i></p><p></p><p>The Patient Services Representative II coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.
</p><p></p><p><b>Essential Responsibilities
</b></p><p><i>Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
</i></p><ul><li><p>Schedules patient appointments, either by telephone or in person.
</p></li><li><p>Provides information about clinic operations.
</p></li><li><p>Obtains patient demographics on new patients and updates demographics on established patients.
</p></li><li><p>Answers telephone calls and distributes to the appropriate people.
</p></li><li><p>Coordinates schedules as directed to patients requiring multiple services, communicating with nursing and provider teams as necessary.
</p></li><li><p>Verified insurance eligibility, secures referrals, and follow up with status of referrals when communicating to patients.
</p></li><li><p>Complete insurance denials and works closely with providers, to obtain needed information to file appeals.
</p></li><li><p>Reports out abandon call rate in Tiered Huddles.
</p></li><li><p>Greets patients as they come into the clinic for scheduled appointments.
</p></li><li><p>Accepts payments and writes receipts.
</p></li><li><p>Distributes encounter forms and inspects the form for completeness and accuracy.
</p></li><li><p>Ensures the resident and faculty signatures are on the encounter form and chart.
</p></li><li><p>Copies insurance cards and uploads into the EMR as appropriate.
</p></li><li><p>Balances and closes personal Cash Drawer Reconciliation, daily.
</p></li><li><p>Prepares ancillary forms for other services (i.e. x-rays, vascular services, etc.)
</p></li><li><p>Promotes the organizations Patient Portal for communication between patient and clinic.
</p></li><li><p>Pulls patient charts for appointments or to file lab, x-ray, hospital information or other information into the chart.
</p></li><li><p>Copies medical records for patients and other providers or facilities.
</p></li><li><p>Makes up new patient charts and/or packets of information
</p></li><li><p>Validates all handouts are within compliance date.
</p></li><li><p>Requests medical records from other facilities.
</p></li><li><p>Talks to patients about financial accounts.
</p></li><li><p>Obtain insurance prior authorization for prescribed services.
</p></li><li><p>Secures referrals to other providers for HMO patients.
</p></li><li><p>Secures referrals from PCPs for HMO patients to be seen in the clinic.
</p></li><li><p>Collects and verifies proof of income in order to determine what sliding scale discount is appropriate, if any.
</p></li><li><p>Monitor and act on WQs in EMR for Referrals.
</p></li><li><p>Transcribes outside referrals into organizations EMR.
</p></li><li><p>Coordinates referral process for patient access to clinical care.
</p></li><li><p>Dispenses supplies as needed.
</p></li><li><p>Participates in Quality Improvement activities.
</p></li><li><p>Notifies appropriate person when supplies are low and need to be reordered.
</p></li><li><p>Types notes and letters for physicians as needed, via letter or patient portal.
</p></li><li><p>Makes immunization cards as needed.
</p></li><li><p>Sorts and distributes mail.
</p></li><li><p>Communicates with patients of all ages in a professional manner at all times.
</p></li><li><p>Communicates with co-workers and employees in a manner which promotes a highly &ldquo;team oriented&rdquo; approach.
</p></li><li><p>Enhances professional growth and development through in-service meetings and education programs.
</p></li><li><p>Maintains patient confidentiality.
</p></li></ul><p></p><p><b>General Responsibilities
</b></p><ul><li><p>Performs other duties as assigned.
</p></li></ul><p></p><p><b>Minimum Qualifications
</b></p><p><b>Education Requirements
</b></p><ul><li><p>High School Diploma or GED required.<br>
<br>
</p></li></ul><p><b>Experience Requirements
</b></p><ul><li><p>3 or more years of experience in customer service, including at least 6 months in a clinical environment, required.
</p></li></ul><p></p><p><b>License/Certification/Registration Requirements
</b></p><ul><li><p>None required.
</p></li></ul><p></p><p><b>Knowledge/Skills/Abilities Requirements
</b></p><ul><li><p>Advanced verbal and written communication skills.
</p></li><li><p>Advanced customer service skills.
</p></li><li><p>Advanced ability to work effectively with other employees, patients, and external parties.
</p></li><li><p>Advanced proficiency with the use of Microsoft Office tools.
</p></li><li><p>Knowledge of hospital policies and procedures.
</p></li><li><p>Keyboarding skills sufficient to meet the requirements of the position.
</p></li></ul><p></p><h2 class="jobSectionHeader"><b>Current OU Health Employees - Please click </b><b>HERE </b><b>to login.
</b></h2><h2 class="jobSectionHeader"><b>OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.</b></h2></div>

Patient Services Representative (PSR) - OB/GYN Clinic

<div><h2 class="jobSectionHeader"><b>Position Title:
</b></h2>Laboratory Scientist - Referrals
<p></p><h2 class="jobSectionHeader"><b>Department:
</b></h2>Laboratory Outreach
<p></p><h2 class="jobSectionHeader"><b>Job Description:
</b></h2><p><b><i>New to OU Health? Ask your recruiter about our competitive total rewards package, including a possible sign-on bonus and relocation assistance if you are located outside of 100 miles!
</i></b></p><p></p><div><div><div><div><div><div><div><div><div><p><b><i>**This position may be filled as levels 1-2, depending on specific education, experience, and license requirements.** Preferred candidate will have previous direct experience.**
</i></b></p><p></p><p>Looking for a work-life balance while still making a difference? Join our high performing Referrals (send out) Lab team! We are looking for a detail-oriented professional who values teamwork, organization, and making a meaningful impact behind the scenes. This Monday - Friday position offers great hours with weekends and major holidays off, while allowing you to support patient care through accurate and efficient coordination of specialized testing with reference laboratories.
</p><p><b>SHIFT: M-F Days
</b></p><p></p><p><b>General Description: </b>Under close supervision, performs routine standardized clinical diagnostic tests in a clinical laboratory. May require working with infectious agents.
</p><p></p><p><b>Essential Responsibilities:
</b></p><p><i>Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
</i></p><ul><li><p>Performs waived and nonwaived laboratory patient testing in a prompt and reliable manner according to established hospital and departmental policies.
</p></li><li><p>Complies with all hospital and laboratory safety policies and procedures including the appropriate us of PPE.
</p></li><li><p>Participates in performance improvement activities and supports the hospital in meeting regulatory and accreditation standards.
</p></li><li><p>Participates in laboratory quality activities including quality monitoring and auditing, occurrence/deviation documentation and performance improvement.
</p></li><li><p>Receives, sorts, accesses the acceptability of specimens for testing and/or distributes specimens to appropriate laboratories/laboratory sections.
</p></li><li><p>Records information in the OUH lab informatics system relative to patient demographics, specimen/sample collection, identification, preservation, processing, quality control, test results and specimen referral.
</p></li><li><p>Assess potential performance problems that may occur during testing, take appropriate action as needed.
</p></li><li><p>Prepares chemical solutions and reagent preparation with appropriate labeling.
</p></li><li><p>Perform quality control procedures following authorized laboratory policy.
</p></li><li><p>Operates, calibrates, and maintains instrumentation within scope of training and established protocols.
</p></li><li><p>Documents completion of instrument maintenance and function checks.
</p></li><li><p>Assumes responsibility of own professional development.
</p></li><li><p>Calls notification values to appropriate clinical staff and documents those notifications in the electronic medical record.
</p></li><li><p>Performs proficiency testing according to laboratory and regulatory requirements.
</p></li><li><p>Participates in inventory management and completes annual competency assessments.
</p></li><li><p>Performs other duties as assigned.
</p></li></ul><p></p><p><b>Minimum Qualifications (Level 1):
</b></p><p><b>Education: </b>Associate Degree of Medical Lab Technology (MLT), <b>OR </b>Bachelor&rsquo;s Degree which includes: 24 semester hours of medical laboratory technology courses, <b><i>OR </i></b>24 semester hours of science courses that include six (6) semester hours of chemistry, six (6) semester hours of biology, and twelve (12) semester hours of chemistry, biology, or medical laboratory technology in any combination required.
</p><p><b>Experience: </b>0 - 3 years of experience in a clinical or other laboratory setting required.
</p><p><b>License(s)/Certification(s)/Registration(s): </b>Nationally recognized certification through one of the following governing accreditations: ASCP, AMT, AABB, NASKL, ASCLS, HHS, ASHI, AAB, ABB, AMS, CRP, EBPH, Military or NILA preferred.
</p><p></p><p><b>Minimum Qualifications (Level 2):
</b></p><p><b>Education: </b>Associate Degree of Medical Lab Technology (MLT), <b><i>OR </i></b>Bachelor&rsquo;s Degree which includes: 24 semester hours of medical laboratory technology courses, <b><i>OR </i></b>24 semester hours of science courses that include six (6) semester hours of chemistry, six (6) semester hours of biology, and twelve (12) semester hours of chemistry, biology, or medical laboratory technology in any combination required.
</p><p><b>Experience: </b>3-5 years of experience in a clinical or other laboratory setting required.
</p><p><b>License(s)/Certification(s)/Registration(s) Required: </b>Nationally recognized certification through one of the following governing accreditations: ASCP, AMT, AABB, NASKL, ASCLS, HHS, ASHI, AAB, ABB, AMS, CRP, EBPH, Military or NILA.
</p><p></p><p><b>Knowledge, Skills and Abilities:
</b></p><ul><li><p>Must have the skills to perform required laboratory testing.
</p></li><li><p>Must be able to work as part of a team and follow instructions.
</p></li><li><p>Must be able to consistently and dependably report to work as scheduled.
</p></li><li><p>Must be able to maintain legible, accurate and organized records.
</p></li><li><p>Ability to exercise discretion in handling confidential information and exercise sound judgment.
</p></li><li><p>Must be able to multi-task and remain calm in stressful situations.
</p></li><li><p>Must possess ability to understand various operations, policies and procedures.
</p></li><li><p>Ability to work and communicate with co-workers and other caregivers, and meet their needs in a professional, polite, courteous, compassionate, and cooperative manner.
</p></li><li><p>Must demonstrate a high level of initiative, effort, and commitment towards establishing priorities and completing assignments.
</p></li><li><p>Core knowledge and understanding of normal laboratory processes.
</p></li></ul><p>#CB
</p></div></div></div></div></div></div></div></div></div><p></p><h2 class="jobSectionHeader"><b>Current OU Health Employees - Please click </b><b>HERE </b><b>to login.
</b></h2><h2 class="jobSectionHeader"><b>OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.</b></h2></div>

Laboratory Scientist - Referrals

<div><h2 class="jobSectionHeader"><b>Position Title:
</b></h2>RN - Registered Nurse - Nurse Navigator
<p></p><h2 class="jobSectionHeader"><b>Department:
</b></h2>SCC Nurse Navigation
<p></p><h2 class="jobSectionHeader"><b>Job Description:
</b></h2><p><b>General Description:
</b></p><p><i>Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
</i></p><p>Under limited direction, functions on the multidisciplinary team as an advocate, interpreter, educator and counselor for patients. They model the OU Health Way, as evident in their work output and interactions with employees and patients, through living OU Health&rsquo;s core values of putting Patients First, pursuing Relentless Excellence, showing Integrity, seeking Inclusion for all staff and patients, always Learning, and valuing <i>Teamwork </i>.
</p><p></p><p><b>Essential Responsibilities:
</b></p><ul><li>Responsible for ensuring all patients in assigned area receive quality and comprehensive care.
</li><li>Coordinates patient care throughout the continuum of care in collaboration with the multidisciplinary team.
</li><li>Ensures proper documentation (Orders and Authorizations) are available and correct for each individual patient.
</li><li>Serves as a clinical resource for care management.
</li><li>Provides expert nursing care which includes direct clinical practice, consultation, education and research.
</li><li>Uses clinical expertise and management skills to direct patient/family education and services to ensure the delivery of high quality care in the most family-centered, efficient and economical manner.
</li><li>Communicates with all members of the team on behalf of the patient.
</li><li>Works in collaboration with internal and external interdisciplinary team members to achieve excellence patient service throughout the plan of care.
</li><li>In collaboration with the management team, is responsible for planning, implementing, evaluating and documenting staff development related to patient/family education and quality patient care.
</li></ul><p></p><p><b>General Responsibilities:
</b></p><ul><li>Performs other duties as assigned.
</li></ul><p></p><p><b>Minimum Qualifications </b>:
</p><p><b>Education: </b>Associate's Degree in Nursing required. Bachelor's Degree in Nursing preferred.
</p><p><b>Experience: </b>3 or more years of experience in Patient Care as a Registered Nurse in the acute care setting required.
</p><p><b>License(s)/Certification(s)/Registration(s) Required: </b>Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)).
</p><p></p><p><b>Knowledge, Skills and Abilities:
</b></p><ul><li>Knowledge of nursing theory, practices, techniques, procedures and standards.
</li><li>Knowledge of the principles of supervising staff.
</li><li>Skill in planning and organizing nursing care, applying advanced nursing clinical skills, maintaining records and charts, and preparing written reports.
</li><li>Skilled in maintaining effective working relationships with others.
</li><li>Excellent verbal and written communication skills.
</li><li>Ability to work effectively as part of a team.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Current OU Health Employees - Please click </b><b>HERE </b><b>to login.
</b></h2><h2 class="jobSectionHeader"><b>OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.</b></h2></div>

RN - Registered Nurse - Nurse Navigator