Urwah Admin

Oxford University Press Pakistan

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 About the Role
 
 
 
 The role will be responsible for providing services to internal departments, copyright clearance, art/photo/text acquisition and research. The incumbent will have to do the following:
 
 &bull; &nbsp; &nbsp;Accountable for getting clearance from external parties for using their materials in OUP Pakistan publications such as text, images, videos and other digital assets.
 
 &bull; &nbsp; &nbsp;Performing photo research and fee negotiations with rights holders.&nbsp;
 
 &bull; &nbsp; &nbsp;Create and send weekly reports to the publishing teams on status of permissions
 
 &bull; &nbsp; &nbsp;Managing multiple accounts with partner image banks and coordinating with Finance and Editorial colleagues for timely payments of invoices.
 
 &bull; &nbsp; &nbsp;Raising purchase orders in the system to process payments and ensure timely payment to all image banks and third-party rights holders/vendors.
 
 &bull; &nbsp; &nbsp;Ensuring archival of all permissions logs and letters and maintain data for future editions or revisions.
 
 &bull; &nbsp; &nbsp;Ensuring compliance process is met for all new vendors
 
 
 
 About You
 
 
 
 The successful candidate should have:
 
 
 &bull; &nbsp; &nbsp;Masters from an accredited university.&nbsp;
 
 &bull; &nbsp; &nbsp;Knowledge of Copyright Laws will be an added advantage.
 
 &bull; &nbsp; &nbsp;Minimum 2-3 years of prior publishing industry experience will be preferred.
 
 &bull; &nbsp; &nbsp;Ability to liaise and work with multiple stakeholders.
 
 &bull; &nbsp; &nbsp;Excellent written and verbal communication skills.
 
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Rights Associate

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 About the role
 
 
 
 OxfordAQA is a leading international exam board, offering rigorous and globally relevant qualifications benchmarked to UK standards. We are committed to supporting schools and students worldwide with fair and inspiring assessments that enable learners to achieve their best and progress to leading universities.
 
 
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 We are seeking a dedicated Customer Success Manager to join our team in Pakistan. The primary responsibility of this role is to collaborate with schools and ensure they maximize the benefits of using OxfordAQA&rsquo;s products and services. This involves engaging with customers after they have committed to using our curriculum, qualifications, and resources, providing expert consultation to ensure a smooth experience.
 
 
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 The Customer Success Manager's focus is on engaging with customers from the onboarding stage to renewal, utilizing a range of approaches to enhance product awareness, usage, best practices, and strategic guidance. Additionally, they will skillfully position additional resources and services to further improve the customer's overall experience and results.
 
 
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 About you
 
 
 
 The successful candidate(s) should possess:
 
 
 Relevant business degree (preferably a Master&rsquo;s) with 6-8 years of experience in customer success, account management, or a related field.
 
 Strong knowledge of educational qualifications and assessment processes.&nbsp;
 
 High level of business development acumen with strong interpersonal, decision making, problem solving, presentation, and analytical skills.
 
 Outstanding time management skills with the ability to set priorities, work independently and within a team.
 
 Excellent computer literacy, including proficiency in MS Office, SAP and tools for forecasting and market analysis using data mining techniques.
 
 Impeccable English language skills.
 
 A valid driving license and willingness to travel as per business needs
 
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Customer Success Manager

Join Oxford University Press Pakistan and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Oxford University Press Pakistan

ABOUT_COMPANY

Rights Associate

Customer Success Manager