Qureos Mentor

Pacific Pharmaceuticals

Responsibilities:<ul><li>Respond to customer inquiries promptly and professionally via phone, email, and chat</li><li>Resolve service issues by clarifying customer concerns, determining the cause, and offering solutions</li><li>Provide accurate information about services, policies, and procedures</li><li>Maintain customer records by updating account information</li><li>Collaborate with internal teams to escalate and resolve more complex issues</li><li>Identify opportunities to improve customer satisfaction and process efficiency</li><li>Meet or exceed individual performance goals and customer satisfaction metrics</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree</li><li>Minimum 3 years previous customer service experience</li><li>Excellent verbal and written communication skills</li><li>Problem-solving and critical-thinking abilities</li><li>Ability to work well independently and in a team environment</li><li>Comfortable using CRM software, live chat systems, and other support tools</li><li>Patience, empathy, and a genuine desire to help others</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative

Pacific Pharmaceuticals has been producing and marketing quality pharmaceuticals strictly in compliance with GMP Rules and Regulations and WHO Standards, for more than three decades and serving the nation with world class medicines.Requirements:<ul><li>Doctor of Pharmacy (Pharm-D)</li><li>2 years of experience in a production environment within the pharmaceutical industry. (Competent Fresh Graduates can also apply)</li><li>In-depth knowledge of GMP, regulatory requirements, and production operations.</li><li>Excellent communication and team management skills.</li><li>Strong attention to detail and documentation practices.</li></ul>Job Type: Full-timeWork Location: In person

Production Pharmacist

Pacific Pharmaceuticals has been producing and marketing quality pharmaceuticals strictly in compliance with GMP Rules and Regulations and WHO Standards, for more than three decades and serving the nation with world class medicines.Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Microbiology / Pharm-D.</li><li>3 years of hands-on microbiology experience in a sterile pharmaceutical manufacturing environment (IV preferred).</li><li>Familiarity with aseptic techniques, environmental monitoring, and microbial risk assessment.</li><li>Excellent documentation, analytical, and problem-solving skills.</li><li>Ability to work independently and in a cross-functional team environment.</li></ul>Job Type: Full-timeWork Location: In person

Microbiologist

Pacific Pharmaceuticals has been producing and marketing quality pharmaceuticals strictly in compliance with GMP Rules and Regulations and WHO Standards, for more than three decades and serving the nation with world class medicines.Responsibilities:<ul><li>Design, develop, and oversee installation of electrical systems for pharmaceutical manufacturing equipment and facilities.</li><li>Conduct troubleshooting and root cause analysis of electrical issues in a GMP environment.</li><li>Oversee installation, maintenance, and troubleshooting of electrical systems, equipment, and infrastructure.</li><li>Ensure compliance with all relevant electrical codes, safety standards, and pharmaceutical regulatory requirements.</li><li>Collaborate with cross-functional teams (automation, mechanical, QA/QC, production) to support project delivery and system integration.</li><li>Manage contractors, review electrical drawings, and validate installation documentation.</li><li>Participate in energy efficiency and reliability improvement initiatives.</li><li>Support equipment qualification and validation (IQ/OQ/PQ) processes.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Electrical Engineering.</li><li>Minimum 8 years of relevant experience in a pharmaceutical industry.</li><li>Proven experience with HV/LV systems, power distribution, control systems, and PLCs</li><li>Hands-on experience with PLC systems, SCADA, HVAC controls, and electrical distribution systems</li></ul>Job Type: Full-timeWork Location: In person

Electrical Engineer

Join Pacific Pharmaceuticals and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pacific Pharmaceuticals

ABOUT_COMPANY

Customer Service Representative

Production Pharmacist

Microbiologist

Electrical Engineer