Qureos Mentor

Palmer Donavin

<div>The Warranty &amp; Quality Supervisor is responsible for ensuring product quality, managing warranty issues, and overseeing a team of service technicians and quality control inspectors to resolve concerns efficiently. This role includes identifying root causes of complaints, implementing corrective actions, collaborating with the Quality Manager, and processing service requests and returns.
Shift: Monday - Friday 6am - 2:30pm (overtime as business requires).
Key Responsibilities:<ul><li>
Ensure delivery of a quality product and to manage warranty issues when they arise. This includes working directly with customers, homeowners, our sales team, operations, and credit department to resolve issues effectively and timely</li><li>
Managing the quality control team at your facility to determine the root cause of complaints and implement corrective actions will also be very important</li><li>
Supervise a team of 2-3 service technicians, and 1-4 quality control inspectors</li><li>
Work with Quality manager to develop quality solutions</li><li>
Receiving, evaluating, logging, and recording all data associated with all incoming service requests</li><li>
Entering, processing return goods for disposition and return credits</li></ul>
Qualifications:<ul><li>
Supervisory experience preferred</li></ul>
Requirements:<ul><li>
Satisfactory criminal history check</li><li>
Satisfactory motor vehicle report (MVR)</li><li>
Satisfactory result on a pre-employment drug screening</li></ul>
Benefits:
Our employee owners enjoy many benefits, such as:<ul><li>
Company performance bonuses</li><li>
Semi-monthly pay for salaried positions</li><li>
Employee Stock Ownership Plan (ESOP)</li><li>
Up to 112 Hours of PTO in first year</li><li>
401(k) retirement plan with company matching</li><li>
Employee discounts on wide range of home building materials</li><li>
Medical, dental, and vision coverage</li><li>
Life &amp; disability Insurance</li><li>
Parental leave</li><li>
Wellness program</li><li>
Safety bonus for applicable positions</li><li>
Ongoing training and development</li><li>
And much more!</li></ul></div>

Warranty & Quality Supervisor - Day Shift

Join Palmer Donavin and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Palmer Donavin

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Warranty & Quality Supervisor - Day Shift